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Burger King
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1.2 22 Reviews 4590 Complaints
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Burger King Complaints 4590

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E
5:02 pm EDT

Burger King tacos are terrible

My brother and I decided to try these new Tacos being advertised on TV recently. We ordered 4 tacos and drinks. Sat down to eat, didn't even look appealing to begin with, the so-called MEAT filling was ridiculous, looked more like dog food. It looked like a spoon full was smeared on the inside of the shell, certainly wouldn't call it Meat. One taste and said no way, returned for refund. I don't know what you made in your test kitchens, but I can guarantee it was this mess. It would have never gone to market. You can do better than this.

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alan pote
US
Jul 09, 2019 6:30 pm EDT

Wasn't expecting much from BK, and got sooooo much less. A little smear of something that didn't even taste beef like and a few limp shreds of lettuce and cheese that you had to hunt for ... I know they are only $1, but that is like 500% inflation to their actual worth.

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B
2:31 pm EDT
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My sandwhich clearly didnt have enough lettuce so I asked for another sandwhich. Then that sandwich still didnt have enough lettuce so this time i asked for a side of lettuce instead. The lady named Lisa yelled "NO! I did it already you not getting more" then she came from behind the food prep station and told me that she will NOT give me a side of lettuce...

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G
1:55 pm EDT
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Burger King poot whopper quality

We have been to the BK Tarragona for two times during out vacation in Spain.
Two times, the wopper we ordered was a very poor quality.
Nearly no vegetables, and the meat wasn'nt baker well.
I'm a real Whopper Guy, so i know the difference.
This Whoppers are far Wayne from the standard quality that i'm used to, all over the world. Those where They worst whoppers ever.

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R
10:55 pm EDT

Burger King terrible service and food

The BK on Charleston and Maryland Pkwy in Las Vegas is the worst I've ever been in. The cashier (Candy) was too lazy to open the drawer next to her to give me a quarter instead of 2 dimes and a nickel. They had a sign up showing there were no chicken nuggets. Candy said it was because customers had ordered too many. That's nonsense! I took the survey and asked for someone to contact me. That never happened and I had to call BK. Another lie was when my call was finally answered the girl could barely speak English and I asked where she was located. Her answer was USA although she couldn't be more specific and I have no doubt whatsoever she was not anywhere near America. What a smart aleck. She asked what I wanted her to do and I almost told her. There was absolutely no resolution. The people at the BK could not have cared less when I told them I was going to take the survey and now I know why. Burger King advertises a lot but doesn't live up to a single promise. BK's a joke! Especially here in Vegas.

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10:52 pm EDT
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I visited this store and ordered an Oreo Shake. I visited this store on July 7, 2019 around noon. The employee almost forgot about the shake. I had to ask for it. I was surprised to find that only half of the container was filled with Oreo shake and the other half was all whipped cream! I was not happy about this. I would like a full refund or coupon for another shake. Thank you for your time.

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P
9:30 pm EDT
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Burger King The Palms at Town & Country 8770 Mills Dr Miami FL Dirty Terrible Both me and my grandchild had all night diarreah after eating Cheeseburger and Chicken Nuggets 4 PM on Sunday July 8, 2019 in above BK Servers were rude and wait was over 20 minutes Incredible but True This BK needs to be inspected by Miami Dade Health Departament before they contaminate and sickens more people. Pablo Chavez [protected]@aol.com

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A
1:40 pm EDT

Burger King out of chicken yet again

Fourth time in about month and a half they have not had what I was ordering. How's this possible? You seek food. Someone doesn't know how to take and order inventory. Idk what's the problem but you and McDonald should take notes from chick fil a. They are never out of anything! Get it together ! If there was a chick fil a closer to me I would not even waste my time going to Bk.

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10:40 am EDT
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Burger King drive thru person not trained

Monday July 1 2019 12:34PM Burger King #3419. We had a coupon for Buy one get one free Whopper and their sign was hand written 2 Whoppers for $6, which to us means $3 for our sandwich, but not to the window cashier. So what's up with this? Most people would think the same way we did. They got all flustered when we questioned the total. We paid and left feeling they were wrong.

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9:21 pm EDT

Burger King burgers don’t taste or look charbroiled anymore

Burger King years ago was known for it charbroiled look and taste like a barbecued burger. However now the burgers don't have that charbroiled flavor. I see that the burgers are taken out of a plastic drawer. They taste like boiled hamburgers. Used to be so good. Not any more

I go to the my Cobb PA Burger King. Was thinking of trying other locations just to see if it's the one location or if the product has gotten worse over the years.

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S
7:14 pm EDT

Burger King chicken jr and root beer and small mortella sticks

I think it's more of a complaint about the restaurant it's personnel and unprofessionalism I arrived around 1215 pm and it seemed like the personnel people were in chaos I ordered my things I asked for a receipt they said oh this is the last one they took the receipt roll of paper from the order machine and put it in the to go machine I asked about an opinion about one of the chicken items since they said no whoppers or meats since they were not able to cook because the grill was down and the comment was from the employee that he wouldn't even feed it to his dog. I don't expect this will go anywhere, because I'm sure there's numerous complaints about that location.

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7:04 pm EDT
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7 July @ 11:50 hours: Visited the store in which the 1st thing I noticed were dirty floors and tables. I went to preset a Burger King coupon - $5.00 for a Whopper, Fries and drink. I asked for 3 each orders on this coupon and immediately turned away with a very rude answer NO we do NOT let anyone buy more than one order, go away and come back when you have...

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B
6:52 pm EDT

Burger King gm at store number 47 on lake worth in dixie

Saturday around 3 pm me and my family went on a lunch date and I couldn't help but notice that the general manager having his belt around one of his managers neck all because she wanted to go home and he didn't want to until 5 because I guess he must've been short staff and she was crying I over heard everything I don't believe it fair how they treating the poor girl I believe her name is Danielle she always there working hard and getting abuse at work that's called abuse

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A
4:38 pm EDT

Burger King grill

on 7.6.19 I went to BK on northfield rd in Cleveland ohio for lunch, sat there until it was my time at the drive thru just to find out that the grill wasn't working when I pulled up to order; no whopper or anything that had to be grilled, well there went my lunch since I drove out the way for that particular BK; couldn't there have been a sign outside to let customers know that the grill was not working. I would not have wasted my time.

Thank you
email: [protected]@yahoo.com
PO Box 202434
Cleveland, Oh 44120

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Y
4:05 pm EDT
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Well I was traveling with my family we love Burger King never never been in a restaurant like this were so hungry we order while waiting for my order we notice coustumers were complaining about how they were messing up there order but I know it happens right...but no when they got to mine exactly my order was wrong cold fries my meat was under cooked...

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J
2:50 pm EDT
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Burger King no ac no ice no sauce terrible cs

Incredible how this place is keeping open to the public is a trash a total trash, I cant believe that I went so many time to this place and every time is worst, before the customer services with the terrible managers and now is manager plus no AC working in that place, no ICE! Sause for my food what a [censored]! How is possible that also in the drive thru I went a week ago and I have to wait more than 10 min and the order was wrong and no ice again, and the manager Karini because that is the name in her name tag, came to me with a attitude scream to me in front of my family and the rest of the people in the place like crazy that if we dont like dont come back, what at hell is that place and that manager I'm sorry but she need to be remove from that BK and the complete company how is possible that this people received training for customer services and they dont know how to deal and work with customers.
How is possible that when we eat inside is no AC, with Florida weather ! Wtf, please this BK must be removed away of the franchiser how the employees with this situation can work like that, under this bad condition at least AC this is Insein !

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2:08 pm EDT
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On June 22 2019 at 2pm I went through the drive thru at the Burger King in Duncan Oklahoma. Ordered my food and when given my food checked it and noticed it was short a French fry. So I told the guy working the window. He told me to pull to side and he would bring them to me. I did this then they helped four more customers in the drive thru. So I went to...

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L
9:20 pm EDT

Burger King Find another place for burgers

I have been to the Burger King at 2021 Newmark Ave. In Coos Bay, Or. twice in the last month and 1/2 and was shocked both times. The first time I came through the drive-thru and was told they were backed up on orders and the manager said they weren't taking any more right then. If that wasn't bizarre enough on July 5th I went yet again through the drive thru to order a Whopper to be told they had no beef products. I enjoy your food but guess I will find another place for burgers. I've been stung twice now in a short period of time.

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7:27 pm EDT

Burger King app

Your app sucks it locks up my phone is won't allow me to back out of it I had to restart my phone it used to be so easy, why is it a pita now what garbage, won't waste my time in your stores and the app is deleted, what crap! Even the complaint thing is [censored] I have to add more you [censored]ing gotta be liberal [censored]s!

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M
7:03 pm EDT

Burger King always crappy

Done. I'm flipping done with your crappy never right [censored] food. Always [censored] service with rude people and the food is garbage. Have you clowns ever looked at just how pathetic the beef patty's are?! Just crap and I'm done wasting money at your trash so called burgers, more like a scab that was picked off and served. Right down to the soda that is served. It has been over 2 years until just tonight I figured I would get a coke, yup, flat and tasting like crap. The order taker at the drive through asked if I wanted cheese on my whopper jr. sure, get home and that's not even on the burger...looking at the so called burger I just bit I threw it in the trash and spit out the crap in my mouth as well. Never again will I spend one god damn nickel at Burger King.

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12:37 pm EDT

Burger King service, management, lady, spring valley ny 10977

Lady manager was arguing at me I front of my family do to surveys opinions that I submitted, said why did I do the surveys, come to her instead because corporate is telling at her and she is always short handed on employees, me and my family of 4 could not enjoy our lunches that we purchased on the 5th of july, we were very upset, could not really eat our food, no manager should ever confront a customer on any survey of opinion etc, and make a scene in front of employees, totally disrespectful, she apologized, but we are still not happy about it, been going there for 10 years, do not know if we will return there now, very angry we are, we should have a gift card or something to reimburse us because of this, not right at all, you do not talk to customers that way, [protected]@gmail.com, telephone, [protected], your lady manager needs help, vacation over there, very stressed out and taking it out on customers and employees, our address is 17 oak tree lane garnerville ny 10923, thank you for your cooperation, we love bk, spend lots of money there but this did happen unfortunately, thank you al, and kathy rutherford

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About Burger King

Screenshot Burger King
Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
How to file a complaint about Burger King?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Food was posted on Oct 5, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4612 reviews. Burger King has resolved 230 complaints.
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  1. Burger King Contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
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    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
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    27%
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    Canada
    +61 130 085 2326
    +61 130 085 2326
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    Australia
    +64 800 425 464
    +64 800 425 464
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    New Zealand
    +43 122 602 260
    +43 122 602 260
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    Austria
    +90 850 222 5464
    +90 850 222 5464
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    Turkey
    +86 212 422 6000
    +86 212 422 6000
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    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
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    South Korea
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  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 23, 2024
  7. View all Burger King contacts

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