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1.2 22 Reviews 4590 Complaints
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Burger King Complaints 4590

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L
4:27 pm EDT

Burger King taco

These have to be the worst tacos ever produced. These are like prefabricated taco shells filled with a mystery meat that is microwaved and thus causing this so called meat filling to actually "fuse" to the shell. The edges of the taco are so hard that it's almost not edible. The cheese is almost non existent and the lettuce is also microwaved an wilted to bond with the meat. There is barely any meat filling and what there is looks like dried cat [censored]. I hope that burger king ends this taco promotion immediately as the pictures they post on their commercials and the large photos taped to their windows are blatant false advertising. Do the right thing and stop selling these inedible disasters!

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D
3:37 pm EDT

Burger King new taco

We ordered 4 of the new tacos today & I must say they were the nastiest tasting tacos I've ever had. The shell was hard & whatever was inside it had a terrible taste. Wasn't sure what was in it. Mashed up meat of some sort. Looked nothing like advertised. Also, before we even tried them, I asked one of the workers if I could have some taco sauce & she hollered out to anybody listening I guess if they had any. Someone in the back yelled back "No. I guess they ran out over the weekend". Then one girl said a little rudely to the girl asking that there was some already on the tacos. I said "Oh. It's already on there?" She said yes & looked very aggravated & they both rolled their eyes. I couldn't even finish one of them & threw the other one (of my 2) away. Just felt like y'all would want to know about both of these issues. Customer service very lacking & products. Thank you.

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C
2:44 pm EDT
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I order 6 $1 sausage biscuits did not get that they gave me 6 sausage egg and cheese biscuits that's not what I ordered I ordered the 2 for 4 mix and match bacon egg and cheese French toast sandwich and bacon egg and cheese biscuit did not get that ended up getting two bacon egg and cheese French toast sandwiches also ordered an extra sausage egg and cheese...

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M
2:28 pm EDT
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Burger King tacos

The 5 tacos I bought had no beef on them, they all had refried beans. The shell was the best part of the tacos. Are they supposed to have beef on them? I most likely will not suggest anyone try them. If they're suppose to have ground beef . I feel cheated your commercials actually show ground beef on the tacos. I would like a response to my complaint.

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Leonardo245
US
Jul 19, 2019 3:50 pm EDT

What do you expect from a premade taco that comes frozen and needs to be fried? What do you expect of a $1 taco? Burgerking is a burger place not Taco Bell you should have known better🤷

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S
2:01 pm EDT

Burger King manager and workers

I visited this store and the manager yelled at the employees degradingly the entire time we ate in. The employees appeared to not be doing their jobs as we waited a very long time for our food and had to tell them the order over again. I don't believe the manager should have yelled at them constantly in front of customers. One time is bad enough, but the entire time. We were here on sunday july 14, 2019 from approximately 1:30 to 2:00 p. I hope this will be addressed.
Sharon
[protected]@comcast.net

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H
3:09 am EDT
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I went to this branch. It's listed on Google search as "closed at midnight". When I got there, the big neon sign said: "Drive Through Open". But when I drove closer, there were two cones sitting in front of the drive-through entrance. There were no signs about them being closed. So I went to the drive-through window on foot, I did see a guy and he said it...

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S
1:10 am EDT

Burger King taco

Was not at all impressed with the new taco. You had a great opportunity to do something really original like the new crispy chicken sandwich (the best tasting chicken sandwich out there) and instead you took Jack in the box taco and made it your own. Paste like meat no fresh cheese. I can buy 2 of these for a dollar at Jack in The box. I'd try again, maybe something like the old taco Bell taco before they introduced greese into there taco. They were good back then. The meat was a dry crumbly seasoned beef, loaded with fresh lettuce and cheese. Then even Burger King could give them a run for there money! Sam D.

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lionsman1
US
Jul 14, 2019 4:21 pm EDT

I agree. These tacos are the WORST ever! They aren't even like real tacos. The mystery meat is kind of FUSED into the corn tortilla. Sure this is through over cooking in the microwave oven. No fresh lettuce, cheese, or tomato. The Kning should stick to making burgers.

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W
11:44 pm EDT
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Order number 22, 7/13/19 7:53 pm. I was in drive thru to order a $6 king box. The porder screen was flashing different promotions, the $6 dollar King Box was seen on the screen of suggested items for sale. I ordered this as it is something my daughter will eat. The employee working the drive thru told me you no longer offered this item, I told him it ha...

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G
10:22 pm EDT

Burger King tacos

The taco I ordered was the worst tasting taco I have ever gotten. It only had overcooked meat sauce and five pieces of lettuce. Not even cheese was added. The shell was way overcooked. Was not impressed at all. Not even close to the advertisement pictures. I feel this kind of quality food will hurt your business for sure. I should have taken pictures of it. But I will stay away from burger king for now on.

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B
4:48 pm EDT
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Burger King tacos

I was very disappointed in the new tacos from Burger King, they were hard as a brick and inside was just a partial piece of hamburger patty and ground up "slop"..
After posting on social media, I found out that I wasn't only one who was disappointed..
I can honestly say that I WON'T ever order this product again not will I be recommending it.
Burger King should be ashamed of passing this horrible product out to customers..

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mike crazytown
US
Jul 19, 2019 7:58 pm EDT
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YES! nasty brown sludge taco. I had the same experience. I got attacked on social media the same way it's people with no life. They work for Burger King complaints sites. They want to discourage you don't let them. Have a great day

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C
4:18 pm EDT

Burger King undercooked bacon

I have been going there for years and maybe one time the bacon was crispy. I mean not even close to it, was like they just warmed up some raw bacon and that's it. I'll buy a bacon cheese burger and I'll get rid of the gross bacon. Total waste of money. Sure would like to get my money back just for the bacon I paid for and went to waist. [protected]@yahoo.com or [protected] 13627 131st st ct nw gig harbor wa 98329. The bk I'm referring to is in wanna wa. Thanks Curtis Burkart.

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S
3:38 pm EDT
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Stopped by to eat in at the Burger King upon walking in there were flies flying around. When ordering the cashier was rude, ex rolling eyes around while ordering because of a large order. No straws or ketchup in their corresponding areas, dirty tables from previous customers left unclean. I asked A worker that just got off shift for straws she (black young lady) said "[censored] it, it ain't my shift anymore."

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J
1:06 pm EDT
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The restaurant has flies everywhere, there is a smell by the pop machine that will gag you, no Dr pepper, staff are rude, food discusting, another person came in from the drive thru because something was in his food and the employee told him he would lick his old [censored] and the manager never said one word to that employee.very very disappointing!¡!will never eat here again!

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J
12:00 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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First off, their phone number does not work, you cannot call them! Second, they took all the napkins away, no napkins! Are they going to take the straws away next, smh. Third, potholes everywhere, along with the woman manager with a horrible attitude/customer service. Ive addressed all these issues to her and she just shrugs her shoulders, ill be going to a different one, until resolved

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D
10:53 am EDT
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On multiple occasions I have gone to get breakfast just to be told that we are out of biscuits before 10: am or they have even slipped me croissant instead. Plus I have her (manager) screaming at her employees in front or customers before! I believe the store is just poorly managed and will not be returning to this location! There are 2 other location in my area but I did like this one as it was close to home & new!

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P
8:46 am EDT

Burger King halloumi burger

I thought it would be good to try the new halloumi burger and not only did I get charged for a double and only wanted a single but also it was so over cooked it was like cardboard and I couldn't chew it. You cant be charging these prices when people dont know how to cook it, horrible and I wont be buying one again!

Also when do you plan on getting the Fanta on the machine fixed at the Teesside park one it has been off for over a year and the only option of drink choice is a coke? I've complained about it before with nothing been done!

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C
4:06 am EDT
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july 12, 2019 burger king on ann street pull up to drive thru was told it was not working was told i had to come inside. went inside and placed my order, i ordered 2 whopper combos, 3 cheeseburgers, 1 doube cheeseburger and 2 whopper jrs and 2 smal fries. when we got home we noticed burgers were cold and had no tomato on either burger had i been told in...

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A
1:42 am EDT
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Burger King home delivery

Dear,
Date 13-07-2019.
number [protected]

Today 12:10 am i placed my order to your customer services officer they give me 1hr and 10min delivery time i said its ok.
Till 2:30 am i call back to your help line i asked them please deliver my order. every time i said kindly give me the number of respective branch manager or any one else but they did'nt.
i hope that you will take strict action on my complain.

My contact number [protected]
my address House # 20/20 Mina street Kareem Town. Faisalabad.

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D
8:33 pm EDT
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On 07/12/19 at approximately 6pm CST, I encountered a very rude Manager at the Burger King on Eastchase Parkway in Fort Worth, Texas. I made an order and paid for it. When I got my order 2 order of onion rings were not in my bag (that I already paid for). When I asked about the onion rings, I was informed that they were "out of onion rings". This was the...

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J
8:08 pm EDT

Burger King taco

This is how they are serving your product it's all over Facebook my wife and I stoped in and was disgusted we could not believe this is how Burger King represents its new product, now I ask you to look at this and tell me if you think you will lose money and customers if this keeps going out the window like this we deserve our money back and a apology for the false advertising you guys are doing with this taco compare what you are advertising and the pic of our first time and last time buying this trash.. thank you Joseph durbin

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About Burger King

Screenshot Burger King
Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
How to file a complaint about Burger King?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Food was posted on Oct 5, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4612 reviews. Burger King has resolved 230 complaints.
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  1. Burger King Contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
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    +61 130 085 2326
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    Australia
    +64 800 425 464
    +64 800 425 464
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    +43 122 602 260
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    Austria
    +90 850 222 5464
    +90 850 222 5464
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    Turkey
    +86 212 422 6000
    +86 212 422 6000
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    China
    +81 120 945 630
    +81 120 945 630
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    Japan
    +82 80 228 163
    +82 80 228 163
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  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 23, 2024
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