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CB Travel and Vacations Ramada 6045 Stanley Ave, Niagara Falls, ON, L2G 3Y3, CA
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Ramada
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Ramada

6045 Stanley Ave, Niagara Falls, ON, L2G 3Y3, CA
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8:40 pm EDT

Ramada - Service at the hotel

Can you believe that you paid for stay a night and you taking hot bath with your wife and suddenly they completely shut down the water in the middle of the bath with soap on your body. Water never come back and you have to check out, how do you feel. This I got from this hotel and this is the hotel about. I requested them to give me a bucket of water, and I waited, waited and waited at the door, no one come back with water. I was helpless at this hotel. It was so nasty behave and policy. I believe they do the same thing with other customers in order to save water and money. Do you want to pay for this painful stay at this hotel? Of course they will say sorry and explained something which is liying. I will request law enforcement agency to look at this hotel. This is Canada, customer pay for the service not to be cheated. I want justice for this situation. my email is sazzadul. [protected]@uhn.ca, I stayed sept 17, 2020 night at 6045 Stanley Ave, Niagara Falls, ON L2G 3Y3, Ramada hotel.

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Update by Sazzadul Islam
Sep 22, 2020 8:41 pm EDT

Can you believe that you paid for stay a night and you taking hot bath with your wife and suddenly they completely shut down the water in the middle of the bath with soap on your body. Water never come back and you have to check out, how do you feel. This I got from this hotel and this is the hotel about. I requested them to give me a bucket of water, and I waited, waited and waited at the door, no one come back with water. I was helpless at this hotel. It was so nasty behave and policy. I believe they do the same thing with other customers in order to save water and money. Do you want to pay for this painful stay at this hotel? Of course they will say sorry and explained something which is liying. I will request law enforcement agency to look at this hotel. This is Canada, customer pay for the service not to be cheated. I want justice for this situation. my email is sazzadul.islam@uhn.ca, I stayed sept 17, 2020 night at 6045 Stanley Ave, Niagara Falls, ON L2G 3Y3, Ramada hotel.

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3:41 pm EDT

Ramada - jacuzzi tub

We payed for an upgraded room with a jacuzzi and we were very displeased and disturbed and disappointed when we realized it was a regular bathtub, without the jacuzzi effect of bubbles and a whirlpool we expected to receive, with our upgrade. We wanted a refund for the amount we spent on our upgraded room.
We spoke with the hotels customer service and the were not friendly and unwilling to be of help.
We hope to be able to consider Ramada Hotles again.

Shuey and Buna Fromowitz
[protected]@gmail.com

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Lonnie haney
US
Jan 15, 2020 7:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The staff left the bathroom without soap for over twenty four hours and that's disgusting. Will you check out the issue with Denny's and Ramada staff. Thank you for your immediate attention.

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