CB Auto Parts and Repair Stores Canadian Tire Auto service dept impossible to contact

Canadian Tire review: Auto service dept impossible to contact

SCorner of Toronto, CA

Nov 26, 2023 11:16 am EST

Verified customer

Featured review

I booked an Auto Service appointment at Yonge and Leslie in Toronto online on Nov 7/23. I am fine with this process of booking online.

I received a confirmation of my appointment via text message confirming my appointment was booked for 1 PM on Nov 28/23.

Yesterday, I received a text letting me know that my appointment was for 1:40 AM on Nov 28, The text said I could respond 62 to confirm or click a link to cancel or reschedule. I did not confirm because 1:40 AM is not a valid appointment time. When I clicked the link I go an error message, "Sorry, we cannot process your request now. Please try again later or contact your store."

So far this morning I have called Auto Service [protected] three times and no one answers the phone. I emailed [protected]@ctc192.com explaining that there was a problem with my appointment time. I have emailed them in the past and have never received a response and I don't expect a response this time either. I have left voice messages that have never been responded to.

This wasn't always a problem. There was some sort of restructuring done in the auto service department, I can't remember exactly when, maybe a year ago. All of the tenured employees were replaced and since then it is impossible to contact Auto Service. The only other option is to drive there and stand in line to speak to a live person.

I am fine with the work done on my car.

Desired outcome: How are you going to fix this?

0 comments

Add a comment

Canadian Tire - it simply does not cut the grass properly! 89

Canadian Tire - would not let me return 13

Canadian Tire - bad customer service 91

Resolved

Canadian Tire - return/exchange policy 5

Resolved

Canadian Tire - defective item 9

Canadian Tire - e test 6

Resolved

Canadian Tire - return

Canadian Tire - road assistance

Canadian Tire - vehicle service department

Canadian Tire - Auto service centre

View all Canadian Tire reviews and complaints

Canadian Tire Contacts

Canadian Tire phone numbers

+1 (866) 746-7287
+1 (866) 746-7287

Click up if you have successfully reached Canadian Tire by calling +1 (866) 746-7287 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (866) 746-7287 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (866) 746-7287 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (866) 746-7287 phone number

Online Customer Support

+1 (800) 387-8803
+1 (800) 387-8803

Click up if you have successfully reached Canadian Tire by calling +1 (800) 387-8803 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 387-8803 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 387-8803 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 387-8803 phone number

Corporate Customer Relations

+1 (800) 565-3356
+1 (800) 565-3356

Click up if you have successfully reached Canadian Tire by calling +1 (800) 565-3356 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 565-3356 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 565-3356 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 565-3356 phone number

French

+1 (888) 727-7478
+1 (888) 727-7478

Click up if you have successfully reached Canadian Tire by calling +1 (888) 727-7478 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (888) 727-7478 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (888) 727-7478 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (888) 727-7478 phone number

Canadian Tire Roadside Assistance

+1 (800) 459-6415
+1 (800) 459-6415

Click up if you have successfully reached Canadian Tire by calling +1 (800) 459-6415 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 459-6415 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 459-6415 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 459-6415 phone number

Canadian Tire Bank

+1 (800) 226-8473
+1 (800) 226-8473

Click up if you have successfully reached Canadian Tire by calling +1 (800) 226-8473 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 226-8473 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 226-8473 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 226-8473 phone number

Triangle Rewards

More phone numbers

Canadian Tire emails

customerservice@canadiantire.ca

100%
Confidence score: 100%

Support

mastercardcustomerservice@canadiantire.ca

77%
Confidence score: 77%

support

Canadian Tire address

PO Box 2000, Station Main, Welland, Newfoundland and Labrador, L3B5S3, Canada

Canadian Tire social media
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 18, 2024