Canadian Tire’s earns a 1.3-star rating from 1137 reviews, showing that the majority of customers are dissatisfied with purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Gift card
Purchased a Canadian Gift Card Dec 24, 2020 and due to the lockdown, I went to place my order online for curbside pick up, but had to call customer service as nowhere online could I enter the canadian tire gift card as payment. I called customer service and they advised nowhere online can you use the gift card and that I have to wait until the store...
Read full review of Canadian TireCustomer service women at ext 749 on 30/12/2020
I would like to complain about the terrible customer service women in Canadian Tire in Shoppers World Mall Brampton at ext. 749 on Dec 30, 2020 morning. I needed a pair a skates for Dec 30, 2020; so I ordered it online on Dec 29, 2020, as it showed online it could be ready for curbside pick up from this store the next day. On Dec 30, 2020 morning, I called...
Read full review of Canadian TireSafety inspection
I went to canadian tire for changing winter tire and safety inspection of my car. After some time they called me that we have to remove your tint windows so that it gets inspected. The price for safety inspection was $45 and when I went there to get the vehicle they asked me we spend 2 hours to just remove the lamination thing. It was just normal tint...
Read full review of Canadian TireTire
I purchased two tires from Canadian tire. Today I had a flat tire. I went into the same Canadian tire store that I bought the tire from and asked about having it checked out fixed or replaced if needed. I was told that I did not buy that tire from Canadian tire, that Canadian tire sells the brand "General" tire. I was told that if I wanted to leave the car...
Read full review of Canadian TireGym equipment
I was looking for 10 lbs. weightlifting discs and searched on the net. Found 2 in stock at Canadian Tire outlet at 6000 Henri-Bourassa in montreal-North. Show up within 30 min of my search and see none on the shelves. Ask an employee who certifies that they show 2 in stock. Does a 15 min inquiry to finally announce to me that they don't have any. Angrily, I...
Read full review of Canadian TireBad customer service, and substandard products
I have purchased several airbeds and majority of them have been defective. Have thrown a lot of money away on substandard low-quality items at Canadian Tire. Not to mention, poorly communicating with customers and been just plump rude. I advise anyone do not purchase airbeds from canadian tire as they are not good quality and are defective and have leaks before you are even able to rest on them. A patch kit or repair kit is not the answer all the time after you have wasted so much of your hard earned money. Why would you want to get an exchange for the same low quality airbed. You can 't get a refund for hygienic reason I completely understand that. But, the manufacturer should be contacted to be told of their substandard airbed so that other consumers who purchase them won't go through the same disappointment that I have had. Shouldn't be allowed to sell them if they are that poor quality and consumers deserve quality and quality customer service at best. *don't buy them* not worth the time or the money... A disappointed customer
Auto service/service auto-seasonal tire change/changement de pneus saisonier
November 19, 2020 I went in for a seasonal tire change. I had purchased 4 new winter tires from Canadian Tire to replace the 12 year old ones. I had an appointment for 2 Pm. Well I waited 1 full hour before my car was entered inside the garage. I then waited over one hour and forty minutes for a tire change. When I saw someone else who went in for a tire...
Read full review of Canadian TireJoe Pereira - needs to be fired!
On December 24 2019 I came in to purchase a product at Canadian Tire and had to deal with an employee who was very rude, when I asked for his name of course he wouldn't give it (plus he wore no name tag - his picture is attached for being the WORST employee in the building)
When I called for the manager Joe Pereira and explained to him what was going one "he was even worse - very racist manager that should be hired"
Rude employees (mainly cashiers)
Dear Canadian Tire, I recently moved to Elliot Lake ON. I am not impressed with the Canadian Tire store or the service provided to their customers. First of all many of the cashiers are rude. Second of all it's impossible to practice self-distancing at the front of the store (near the cashiers) since the area is so congested with racks of merchandise...
Read full review of Canadian TireShock absorber warranty
Schocks bought april 19, 2020. Leaking today with 09;30 appointment. They have the shocks in stock and it is 11;00 and my vehicle has been sitting up on the hoist since 0:915. No one is working on it. Canadian Tire Beacon Hill Calgary
Mastercraft maximum 12" dual-beveling sliding compound mitre saw
Equipment Data Code: [protected]. When I removed the sliders from their housing I found that one of the 4 bearing sleeves was never installed. See pictures. 055-6757-4 mastercraft 12 dual-bevel sliding mitre saw. I originally thought this was a sealed unit that can't be taken apart. But then was able to remove the bearing cover. See pictures. If they can...
No signage visible re change of hours
Hello. We stopped into our neighbourhood Canadian Tire on Welland Ave in St. Catharines Ontario yesterday (August 8, 2020 just before 6 PM to get a number of items that had been piling up on our list. Upon entering the store we saw the sign stating the store was open until 7 PM. However, once we got into the store and started shopping, not two minutes later...
Troy-bilt 2-cycle 27cc curved gas grass trimmer, 17-in
Canadian Tire is selling substandard products and taking no ownership Wow, I have never felt more ripped off in my adult life then from my most recent and last purchase from Canadian Tire. I recently purchased a Troy-Bilt 2-Cycle Gas Grass Trimmer brand new from CT. Took it home, assembled, and followed the starting instructions. Two days later I gave up...
Read full review of Canadian TireYardwork cordless lawnmower
Bought this cordless self propelled lawnmower serial #CTN0680245, product # 060-2142-6 in mid summer of 2015, at Canadian Tire in Terrebonne Québec, for close to 500$. To function it needs a 24V 20Ah lead and acid battery.
I found out that these type of batteries are high maintenance and fragile. they don't keep their charge. Even if 2 batteries came with the lawnmower, one of them failed in 2016, this June, the other battery was not charging enough power to cut grass.
Shopping for replacement battery, I learned that they are discontinued. I phone Yardwork customer service / no help ans same with Canadian Tire who does not provide any alternative for this lawnmower.
The lawnmower itself is in very good working condition and was expecting a 10 to 15 lifetime of usage with replacing batteries every 5 to 7 years as I take care of equipment and cautious about spending.
Now I want an alternative to this discontinued battery, be it a lithium battery or a DC conversion kit or a credit representing 50 to 60% of the original value of the lawnmower.
Thank you
Bibiane
[protected]@gmail.com
I have the same problem! Were you ever able to come to a resolution for this problem?
060-3824-8 yardworks woodsplitter
Only used this splitter a few times and now dont work.. I took to a repair shop and he said its in the motor and would cost more then its worth to fix.. This product is in great shape and was stored in shed. [protected] martin earle
Read full review of Canadian TireAuto service
I went in to Canadian tires to find out the cause of my engine light going on, wanted to scan my engine and get the code to see what was the problem. Left my car and cams back an hour after to pick up, they told me they couldn't get a proper code because my engine was too hot and the coolant from the radiator is leaking so they quote me the price $1027 to...
Read full review of Canadian TireMechanics
I went two the Canadian Tire, at 70 Rue Simonds N, Granby, QC J2J 2L1 about two months ago for an oil change and coolant flush, few days ago I started to experience a radiator failure and my cooling system rubbers all expanded, I went to my mechanics to check it out, and they told me two things first the wrong colant grade was used for my cooling system and...
Read full review of Canadian TireSaw
I parked in the reserved spot, called twice because I got an answering machine. But I gave all the information needed on the answering machine. After over an hour I noticed that all the other reserved spots were taken care of not me . So I called back and ended up with someone on the other end of the line. I gave all the information they asked me. Also wa...
Read full review of Canadian TireCurbside pickup service is non existent
I see I'm not the only one having issues with the horrible customer service and the total lack of respect for protecting their customer's health and well-being. I ordered a product online, when I went to pick it up, they forced me to go inside the store to get someone to open the garage door to get my purchase. When I get the product I already purchased, I...
Read full review of Canadian TireWas charged for 3 garbage pails but only received one - was to receive refund on my master card for 2 garbage pails but never did
Online order in amount of $124.24 charged to my master card - went Friday april 24 to pick up. Order showed 2 garbage pails for cost of $59.98 plus tax (part of the order) but only received one garbage pail. The girl fulfilling the order said she would need my credit card to issue a refund for the two garbage pails originally ordered and then she would...
Read full review of Canadian TireCanadian Tire Reviews 0
If you represent Canadian Tire, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Canadian Tire
### How to File a Complaint with Canadian Tire on ComplaintsBoard.com
1. Log in or Create an Account:
- If you have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Canadian Tire in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Canadian Tire. Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint about Canadian Tire on ComplaintsBoard.com.
Overview of Canadian Tire complaint handling
-
Canadian Tire Contacts
-
Canadian Tire phone numbers+1 (866) 746-7287+1 (866) 746-7287Click up if you have successfully reached Canadian Tire by calling +1 (866) 746-7287 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (866) 746-7287 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (866) 746-7287 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (866) 746-7287 phone numberOnline Customer Support+1 (800) 387-8803+1 (800) 387-8803Click up if you have successfully reached Canadian Tire by calling +1 (800) 387-8803 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 387-8803 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 387-8803 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 387-8803 phone numberCorporate Customer Relations+1 (800) 565-3356+1 (800) 565-3356Click up if you have successfully reached Canadian Tire by calling +1 (800) 565-3356 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 565-3356 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 565-3356 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 565-3356 phone numberFrench+1 (888) 727-7478+1 (888) 727-7478Click up if you have successfully reached Canadian Tire by calling +1 (888) 727-7478 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (888) 727-7478 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (888) 727-7478 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (888) 727-7478 phone numberCanadian Tire Roadside Assistance+1 (800) 459-6415+1 (800) 459-6415Click up if you have successfully reached Canadian Tire by calling +1 (800) 459-6415 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 459-6415 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 459-6415 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 459-6415 phone numberCanadian Tire Bank+1 (800) 226-8473+1 (800) 226-8473Click up if you have successfully reached Canadian Tire by calling +1 (800) 226-8473 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 226-8473 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 226-8473 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 226-8473 phone numberTriangle Rewards
-
Canadian Tire emailscustomerservice@canadiantire.ca100%Confidence score: 100%Supportmastercardcustomerservice@canadiantire.ca77%Confidence score: 77%support
-
Canadian Tire addressPO Box 2000, Station Main, Welland, Newfoundland and Labrador, L3B5S3, Canada
-
Canadian Tire social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 26, 2024
Most discussed Canadian Tire complaints
bad customer serviceRecent comments about Canadian Tire company
The location I work at
Discount Auto Parts
1 review
Nu-Way Auto
12 reviews
Woodie's Auto Service
6 reviews
Edelbrock
1 review
Firestone Complete Auto Care
600 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.