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Canadian Tire

Canadian Tire review: Online orders

D
Author of the review
8:33 pm EST
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I ordered a treadmill on November 3, 2023. When I ordered the treadmill, the online order said that it would arrive on November 6th. This was a misrepresentation. After I paid for the treadmill, I received an email stating that I would be contacted in 2 business days to arrange for the "delivery" of the treadmill. Today was 2 business days. They called once. I tried to answer. They hung up. I called back, was put on hold for 2 minutes, then the phone call ended. I called back five more times. Same thing. Then I called back in, requested a callback. I received the callback which was an automated voice telling me that "there were no one to take my call," and then that hung up as well. I called the local Canadian Tire who said they couldn't help me. I called the Triangle Rewards number who told me to file a complaint which "might" get resolved in 2 weeks - that means no deliver, no return of my money, nothing until they deign to call me. DO NOT ORDER ANYTHING ONLINE from Canadian Tire. Disgusting.

Claimed loss: 1300.00

Desired outcome: Return of my money. Refund and an apology.

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  1. Canadian Tire Contacts

  2. Canadian Tire phone numbers
    +1 (866) 746-7287
    +1 (866) 746-7287
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    Online Customer Support
    +1 (800) 387-8803
    +1 (800) 387-8803
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    Corporate Customer Relations
    +1 (800) 565-3356
    +1 (800) 565-3356
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    French
    +1 (888) 727-7478
    +1 (888) 727-7478
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    Canadian Tire Roadside Assistance
    +1 (800) 459-6415
    +1 (800) 459-6415
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    Canadian Tire Bank
    +1 (800) 226-8473
    +1 (800) 226-8473
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    Triangle Rewards
    More phone numbers
  3. Canadian Tire emails
  4. Canadian Tire address
    PO Box 2000, Station Main, Welland, Newfoundland and Labrador, L3B5S3, Canada
  5. Canadian Tire social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024

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