CB Cruises and Charters Carnival Cruise Lines Missing my cruise

Carnival Cruise Lines review: Missing my cruise

Walkbaby of US

Jul 20, 2024 11:48 am EDT

Verified customer

Featured review

Carnival in Norfolk lost my luggage and carry on bag. The port didn’t give out the information about the luggage. My luggage was set directly to the ship and they didn’t tell anyone that information. My passport was in my carry on bag. They were very unorganized. They missed placed my luggage and couldn’t find it. A lot of people had their passports in there bags . They found theirs but not mine. My family said my luggage showed up 2 days later.

Claimed loss: $1,600

Desired outcome: Half price on another cruise or a free cruise.

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Carnival Cruise Lines phone numbers

1300 385 625
1300 385 625

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Australia

+1 (800) 764-7419
+1 (800) 764-7419

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Customer Service

+1 (800) 845-2599
+1 (800) 845-2599

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Online Support Team

+1 (800) 929-6400
+1 (800) 929-6400

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Guest Care

+44 843 374 2272
+44 843 374 2272

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United Kingdom

+64 800 442 095
+64 800 442 095

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New Zealand

+1 (305) 406-8656
+1 (305) 406-8656

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+1 (800) 819-3902
+1 (800) 819-3902

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Personal Vacation Planner

+1 (305) 599-2600
+1 (305) 599-2600

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Coordinator

+1 (727) 452-4538
+1 (727) 452-4538

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Carnival Cruise Lines emails

BBBInquiries@carnival.com

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Carnival Cruise Lines address

3655 NW 87th Avenue, Miami, Florida, 33178, United States

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Nov 19, 2024