Carol Wright Gifts’s earns a 1.4-star rating from 27 reviews, showing that the majority of shoppers are dissatisfied with their purchases.
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web site send you to an outside partner that has a record of defrauding people
While buying an item online from Carol Wright, there was a button on the screen that said: This order qualifies for $10 cash back -- Click To Claim
I wasn't aware of the scam at the time, so I clicked. The first screen asked for name, address, and possibly to enter the credit card number. Since I thought I was dealing with Carol Wright, I entered the information.
Well, it turns out that I had just gone to Freshipping.com and subscribed, according to them, to an auto-renewing monthly membership at $11.97 per month with FreeShipping.com. I never received the $10 back from Carol Right, but beginning the next month, charges started appearing on my credit card. I frankly did not recognize them until the third month, as I buy several things a month from the Internet, but on the third month, I followed up by calling the 800 number on the charge, [protected]. They, Freeshipping.com, explained to me that I had signed up back in April, and were only willing to refund the current month's charge and cancel my membership. I don't remember accepting the membership, as I make a practice not to buy memberships of this kind. I had gotten burnt several years back. They told me they had sent a confirmation email, which if I did not reply to, they would assume I wanted the membership. I believe the email went to SPAM, as my ISP sends a lot of these types of email to the SPAM bucket. Bottom line, stay away from this outfit, and from any companies that associate themselves with Freeshipping.com via these offers for rebates, free shipping, and provide links at their site. I will be very leery of doing business with Carol Wright again.
The complaint has been investigated and resolved to the customer’s satisfaction.
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About Carol Wright Gifts
One of the things that sets CarolWright Gifts apart from other online retailers is the variety of products that they offer. From clothing and accessories to home decor and health and beauty products, there is something for everyone on this website. The company also offers a range of personalized gifts, which are perfect for special occasions like birthdays, weddings, and anniversaries.
Another great feature of CarolWright Gifts is their commitment to customer service. The company has a team of friendly and knowledgeable customer service representatives who are available to answer any questions or concerns that customers may have. They also offer a hassle-free return policy, which gives customers peace of mind when making a purchase.
Overall, CarolWright Gifts is a great online retailer that offers a wide range of products at affordable prices. With their commitment to customer service and their extensive selection of products, it's no wonder that they have been in business for over 40 years. Whether you're looking for a gift for a loved one or something for yourself, CarolWright Gifts is definitely worth checking out.
Overview of Carol Wright Gifts complaint handling
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Carol Wright Gifts Contacts
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Carol Wright Gifts phone numbers+1 (800) 267-5750+1 (800) 267-5750Click up if you have successfully reached Carol Wright Gifts by calling +1 (800) 267-5750 phone number 0 0 users reported that they have successfully reached Carol Wright Gifts by calling +1 (800) 267-5750 phone number Click down if you have unsuccessfully reached Carol Wright Gifts by calling +1 (800) 267-5750 phone number 0 0 users reported that they have UNsuccessfully reached Carol Wright Gifts by calling +1 (800) 267-5750 phone numberCustomer Service+1 (800) 345-5866+1 (800) 345-5866Click up if you have successfully reached Carol Wright Gifts by calling +1 (800) 345-5866 phone number 1 1 users reported that they have successfully reached Carol Wright Gifts by calling +1 (800) 345-5866 phone number Click down if you have unsuccessfully reached Carol Wright Gifts by calling +1 (800) 345-5866 phone number 0 0 users reported that they have UNsuccessfully reached Carol Wright Gifts by calling +1 (800) 345-5866 phone number100%Confidence scoreSales
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Carol Wright Gifts address100 Nixon Ln, Edison, New Jersey, 08837, United States
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Carol Wright Gifts social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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my mother ordered on 15 March 2023 said item would be delivered by April 5th.
have tried contacting [protected] thru out the day on 18 April,always busy signal would love to have money returned. we will never buy your products again if we get no response from you. mothers name Judy Baker
Charges you a subscription out of no where, complete scam company, dont trust ever
The same exact terrible thing happened to me and countless other customers of Carol Wright!
I had bought a nice winter robe from Carol Wright Gifts and in June I bought only one top for about $13, I never was told or asked about signing up for any membership for any fee, but my father just called me and told me that I was being charged $14.a95 a month for a membership that I never even knew about and never signed up for! I see there are other complaints from customers of Carol Wright Gifts that said they did the same thing to them, and I will never give them any of my business again and they really should be out of business for scamming and ripping people off like this!
I called and spoke to a Carol Wright customer service agent today who told me that when I bought my top I was automatically enrolled in this $14.95 a month plan, and I kept telling her that I never even knew about it and I didn't enroll in it at all! She claimed after my father called and asked for this to be canceled and to get a refund, (will see what happens) that they are giving me a refund and canceled my membership fee that I never of course even signed up for or even knew about.
The same exact terrible thing happened to me and countless other customers of Carol Wright! I had bought a nice winter robe from Carol Wright Gifts and in June I bought only one top for about $13, I never was told or asked about signing up for any membership for any fee, but my father just called me and told me that I was being charged $14.a95 a month for a membership that I never even knew about and never signed up for! I see there are other complaints from customers of Carol Wright Gifts that said they did the same thing to them, and I will never give them any of my business again and they really should be out of business for scamming and ripping people off like this!I called and spoke to a Carol Wright customer service agent today who told me that when I bought my top I was automatically enrolled in this $14.95 a month plan, and I kept telling her that I never even knew about it and I didn't enroll in it at all! She claimed after my father called and asked for this to be canceled and to get a refund, (will see what happens) that they are giving me a refund and canceled my membership fee that I never of course even signed up for or even knew about.
I found a charge from “Shopper Discounts [protected] CT” for $12