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CB Automotive and Vehicles Cartrack Cartrack poor customer service
Cartrack

Cartrack review: Cartrack poor customer service

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5:44 am EDT
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I had a contract with cartrack for more that three years, I then decided to cancel it and enquired of the cancelation process. they advised me to fill a cancelation form and send it on their whatsapp number which I did. I notified the person I was charting with that I have sent the form and did not get a response. I stopped cartrackers debit from my account as they continued to debit it regardless of my request. I followed up with their team and they said that they will get back to me. It has been a year now, they continued to debit my account without a sucess and handed over my account, I enquired why was I handed over if I had sent a cancellation form and I was told by the company they handed me over to that I had a missed payment from the previous year. I never missed a payment, I was advised to send proof that I have been paying my account until the time I decided to cancel my contract and I did. I sent my banck statement with the debits highlighted including the month they said i missed. I never received any feed back. I followed up with the agent I was talking to via email, I did not get a response. I am tired, irritated and regret the day I signed a contract with cartrack. I have tried everything but I am not getting any response, If i am lucky and get my call picked up, they will promise to call me back and never do. I am still getting annoying calls form their legal collection people, everytime I keep repeating myself like a broken record and I will be told that they will get back to me. I am tired. I dont know what to do anymore, they sent me threatning smses that I am going to be blacklisted?why? am I suppose to pay for a subsbscription even if I dont want to anymore?

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  1. Cartrack Contacts

  2. Cartrack phone numbers
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  3. Cartrack emails
  4. Cartrack address
    11 Keyes Avenue, Rosebank, Johannesburg, 2196, South Africa
  5. Cartrack social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024
Cartrack Category
Cartrack is ranked 7 among 440 companies in the Automotive and Vehicles category
#05 Spireon Spireon #06 Forest River Forest River #07 Cartrack Cartrack #08 Tracker Connect Tracker Connect #09 Katzkin Leather Katzkin Leather

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