Cash Crusaders review: Huawei 15.6" notebook

I bought a Huawei15.6" Notebook(256GB) For R5300 on the 28 of March 2024 at Cash Crusaders Shelly Beach. I took it home and installed all my programs that I use to do my Cryptocurrency Trading I then closed it and I am living alone. I did one video call to my fiancé on whatsapp who works in Ghana on the 9th of April 2024. Whilst we are busy on the call the pc seemed to be running out of battery life and I plugged it in. Then there was just a blank screen. I barely used the pc as I cut a tendon off in my hand and my hand was not operational. I took it a few days later back to them on the 11th of April 2024. They told me that their technician will look at it. I went there weekly to find out if the problem was resolve on which they only told me about 2 weeks later that there was now suddenly water damage to the pc. I have not had any water near it. The most I worked on it would be an hour and I will definitely know if there was any water near it.

I was extremely upset as I know I did not had any water near my pc. Then weeks went by then I told them I will take it for a 2nd opinion, then the Owner/Manager told me now suddenly the part was ordered by the technician and he will fix it on their behalf. I gave them weeks again going there weekly and then on the on the 3rd of June 2024 I called them and they informed me the pc cannot be repaired. I went there on the 5th of June and collected the pc. They rejected to refund me as they now blame me for the damage on the pc. Which is a total lie. I have lost out on making money in many weeks due to them. I am self employed and is now struggling to make end meat without my pc. Please assist on which procedures I should follow. I have made 12 calls to them in this time and have not received one call from them regarding the repair.