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Cash Generator

Cash Generator review: being ripped of by manger 10

M
Author of the review
2:13 am EST
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i took my net book back to shop within the 6 month repair policy the manger told me he couldn't put it in for repair to the shop but could repair the item for a set fee of 50 pound
after returning the laptop it had the same problem he told me he would replace hard drive which he didn't as within 24 hrs of return it had the same problem mean while AM 50 pound out of pocket for a repairs that didn't happen

Update by muffyy99
Nov 16, 2012 11:38 am EST

thank you for replying to my post i will email asp

Update by muffyy99
Nov 28, 2012 11:09 am EST

id like to thank cash generator head office for getting this sorted out for me i got a full refund on the net book and for the repair i paid for

10 comments
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CashGenerator
Bolton, GB
Nov 16, 2012 8:37 am EST

Hi Muffy99,
We've noticed your complaint about Cash Generator and have forwarded it on to the regional manager for this store. Should you wish to persue this matter, please contact our central customer service centre at Head office on customerenquiries@cashgenerator.co.uk and they will put you in touch with the franchise regional manager for the Sunderland store.
Kind regards,
The Cash Generator Team.

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Lorant
GB
Aug 21, 2018 4:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello

Qowbridge road canton Cardiff
10.4.2018
Name staff natham
Been very rude he told me I need to live store for no reasons I told him I will be complaints haw you provided services then is start laughing to me face to face
I been shocked am not happy with staff

Lorant

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alana McQuade
US
Sep 01, 2018 8:53 am EDT

i work for cash generator in the forge, parkhead, glasgow. i got an unfair dismissal, owner owes me £700 wages and is refusing to give me them. would not tell anyone to work for them.

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alana McQuade
US
Sep 01, 2018 5:20 pm EDT

i am complaining about the store in glasgow, parkhead forge, unit 50

they owe me my wages, got unfair dismissal and they refuse to pay me my months wage, nothing but a complete joke. wouldnt work for them again ever

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Shirley Yvonne Rowarth
GB
Sep 07, 2018 9:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a tablet from Cash Generator in Harpurhey, three months ago. I paid £39.99 for it. It was faulty, so I took it back. I was told they would have to keep it for 24 hours to verify the fault. It had stopped charging up the very next day after I had bought it. The staff member behind the counter said he would have to try to charge it there and then, and told me to come back after ten minutes. I went out and did some shopping in the precint. I went back ten minutes later, to be told it was not charging up, and they would try again for another ten minutes. It was at that point that the staff member told me about the 24 hour testing policy. I reminded him he had already tried to charge the tablet twice with no success, but he insisted to the point that I requested to speak to the manageress. She also tried to fob me off with the same rip off rountine. All the trust I had in this store has gone and I will never buy/sell there again. I sold the tablet back to them immediately after their having verified the fault twice, as I did not believe they would be honest enough to issue a refund despite their selling me the faulty product, probably deliberately.

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Shirley Yvonne Rowarth
GB
Sep 07, 2018 9:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I got a tenner for the tablet I was lyingly sold for £39.99

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Courtneycarson
US
Aug 05, 2019 4:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I got a phone on Tuesday an Amazon phone and it not taken my SIM and saying service blocked

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jamie bradley
US
Aug 21, 2019 5:29 am EDT

is locked with password and google account on it and keeps buzzing when charging and i want my money back or the htc phone in the spare and repair cabinet ta jamie bradley i was served by james

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brew 1969
GB
Dec 25, 2019 8:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi,
I took a brand new Stuhrling divers mens watch with box and was offered only £5.00, are they having a laugh.
they are selling plastic watches for more.

View 0 more photos
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David
US
Mar 20, 2023 3:54 am EDT

Yesterday I bought an online item, ORDER #60193 today I was told of my refund no explanation why, no apology nothing. This is not good business practice, I definitely won't buy again.

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