Cell C review: Accounts

Hope you are well?

I have been experiencing difficulty, solving a problem with Cell C on above mentioned account.

On the 02.01.2021 I went to the Branch in Victoria road confirming the settlement amount on above mentioned account.

Then on the 12 of May 2022 I received a Outstanding Account Letter from Cell C demanding payment of R366.97 that was paid on the 7th of May 2022.

A guy with the name Rorey assisted and wrote on my Statement ( 01.12.2020) that the Settlement amount was R988.11. I made the payment at Pick & Pay in the amount of R1000.00 ( R12 / Credit).

Please see attached proof of supportive documents.

On the 1st of February 2022, I receive a Statement with total of R98.99? With the exact same Account number [protected].

Then after that I was handed over to CSS trailer made solutions (Thulisiwe Mhlambi).

I receive an email on the 7th of July 2023 from CSS tailor made solutions requesting payment of R557.95 . Amount of R600 was paid in R100 installment.

I went back to the Cell C branch in Victoria road to solve this problem and they couldn't assist. They requested I phone a Cosultant.

Can someone please assist urgently in this matter as I have been cooperating in all of your demands and no one can actually explain to me why I have been handed over. I have been making various phone calls and sending emails.

This incompnentancy is very frustrating.

Please straigten out this problem a.s.a.p.

Regards