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CB Travel and Vacations CheapOair I reclaiming my credit to cheapoair for new flight. My phone 703.362.7189 -([protected]@msn.com)
CheapOair

CheapOair review: I reclaiming my credit to cheapoair for new flight. My phone 703.362.7189 -([protected]@msn.com)

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Author of the review
1:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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I am trying to get this credit according to exact terms and rules, however they don't honor their terms and charging me even more. I was 48 minutes on call wait and asked for supervisor no response. If I don't hear back I will file my complaint with DOT and FAA.

Here is my credit:
[protected]@cheapoair.com
[protected]@msn.com
Dear Khosroe Rezaeipour
Thank you for choosing CheapOair.com
As per our conversation and as agreed, we have cancelled your Booking Number [protected] with a $50.00 USD cancellation fee, for passengers
Name : Khosrow Rezaeipour

You will now have a credit, in the amount of $340.51 USD, with American Airlines, Airlines. This credit will be valid for one year from the original date of issue 1/30/2023 all travel must be completed on, or before, 1/29/2024 and is only valid for travel on American Airlines, Airlines. All changes are subject to availability and airline fare rules. At the time of rebooking you agree to pay an airline penalty of $0 USD per person plus fare difference if any. This credit is NON TRANSFERABLE and NON REFUNDABLE, it may only be used by the person(s) named on the original ticket, regardless of the name on the credit card that purchased the ticket(s).

Please be advised that the credit can only be rebooked through our Customer Service team. You can contact us 8 AM - 2 AM EST at [protected] or [protected] (if you are calling from outside the U.S.) for further assistance.

Thank you,
CheapOair.com
Customer Service

Claimed loss: $340.51

Desired outcome: Please refund or apply to the new flight with exact rules and terms

CheapOair response
Nov 29, 2023 7:31 am EST
CheapOair customer support contacts
Phone numbers

+1 (800) 566-2345

+1 (888) 525-7569

Address

c/o Fareportal Inc., 135 West 50th Street, Suite 500, New York, NY, 10020, US

Website

www.cheapoair.com

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CheapOair response
Dec 06, 2023 9:30 am EST
CheapOair customer support contacts
Phone numbers

+1 (800) 566-2345

+1 (888) 525-7569

Address

c/o Fareportal Inc., 135 West 50th Street, Suite 500, New York, NY, 10020, US

Website

www.cheapoair.com

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  1. CheapOair Contacts

  2. CheapOair phone numbers
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    Customer Service Manager
    More phone numbers
  3. CheapOair emails
  4. CheapOair address
    c/o Fareportal Inc., 135 West 50th Street, Suite 500, New York, New York, 10020, United States
  5. CheapOair social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
CheapOair Category
CheapOair is ranked 36 among 518 companies in the Travel and Vacations category
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