Chicme
Reviews and Complaints

I am getting so frustrated with not only waiting for my refund to be applied back to my account, but there responses are not getting me any closer to getting my money back. And the person answering me is more concerned about me giving them a good rating! Why would I rate them at all if they're of no help to me? I have already filed a complaint with the federal trade commission, and will be filing a new one each day with another authority until I receive my money back in my bank account! This is completely rediculous and frustrating and there's no reason to take my money!

What a crap attitude this firm has
Dont touch then with a bargepole

Hello,

Only sorry to tell you for the last time that if you don't work with us to send the picture of the receipt or the tracking number, unable to do the refund.

Thanks for your support and understanding.
Customer Service
May

-------- Original Message --------
Subject: Re: Re: Re: Order Confirmation from Chicme!
From: Oscar Thomas
Date: 2019-04-02 12:28:11
To: support

Hi MAY

Crub your attitude here, and sort out my refund asap

Colum Cleary

On Mon, Mar 18, 2019 at 10:20 AM wrote:
Hello,

Only sorry to tell you for the last time that if you don't work with us to send the picture of the receipt or the tracking number, unable to do the refund.

Thanks for your support and understanding.
Customer Service
May

-------- Original Message --------
Subject: Re: Re: Order Confirmation from Chicme!
From: Oscar Thomas
Date: 2019-03-18 09:45:45
To: support

Hi May

Not interested in you warehouse.
You have the package as the return docs were in it.
So arrange my refund today please

Regards
Colum Cleary

On Mon, Mar 18, 2019 at 6:56 AM wrote:
Hello,

We have tons of packages in our warehouse. And it's impossible to ask someone to find which package belongs to you.

Only sorry to tell you again that if you don't work with us to send the picture of the receipt or the tracking number, we are unable to do the refund.

Thanks for your support and understanding.
Have a nice day.
Customer Service
May

-------- Original Message --------
Subject: Re: Order Confirmation from Chicme!
From: Oscar Thoma
Date: 2019-03-17 16:10:08
To: support

Still awaiting my refund here, you have the package and the date sent and the cost to me as £8-50, I demand my refund, under sale of goods act.
I do not need to provide a tracking receipt
If i am not refunded within in 7 working days
I will be reporting your firm to the consumers association, and the sales of goods act, fraud office

Where is my refund for these poor quality blouses?

Regards

Colum Cleary

On Thu, Jan 17, 2019 at 12:25 PM Chic Me wrote:
Dear colum Cleary

Thanks for your order.We hope you enjoy your shopping experience with us.Your satisfaction is always our first priority.

We create a account using your PayPal account email for you and please click here to set your password. Then you can login to check your order status !

Order Number Product Name SKU
[protected] Chains Print Button Up Blouse LZG1260-mu-S-ChicMe_Prime
[protected] Ethnic Print Knot Front Blouse LZ0926-bk-S-ChicMe_Prime
[protected] Chain Print V-Neck Casual Shirt TL8829-bk-S-ichic
Grand Total: [$60.80]

Your order is now in the normal processing, a shipping confirmation email will be sent once your order has been shipped.And we will deliver your order to:

Mr Colum Cleary([protected])

For more order details and updates, please log into your account to have a check about it. You may click here to get more info.

Sincerely,

Customer Care

https://www.chicme.com/

Note: This is an automatically generated email, please do not reply. Any questions, feel free to contact customer service for help.

Date of Incident : October 20, 2018
Client number: +[protected]
Full Description of Incident

I ordered some items (clothes, panties and bra) on October 20, 2018, to my friend in Nigeria. I didn't get any further information from the company. I couldn't track the orders as well. After much wait, my friend went and asked in February, 2019, only to be told that the orders arrived Nigeria and was taken back to the company. Neither my friend nor myself was notified about the order arrival, moreover, the order was supposed to be delivered to my friend's office. I am now asking for the refund of my money since the order was returned back. I should be refunded. Kindly refund my money.

ORDER DETAIL
Order No.: 1f5P4H0E0z4K4S0g8R7m089f28
Order No.: 1b5r4x0S09464C0w847c0A9H2o
Order No.: 1Z5y460s074u4s0s8p7m0W9M2n
Order No.: 1d5v4S050D474B0E8b7v069p2s

Desirable Resolution of complaint:
Request refund

This company is the WORST ever ! I ordered a dress and a pair of high heels and they were both not what I expected. The dress is a cheap material and on the picture of the model looked very different. The high heels took about 2 months to arrive. They too are not even close to what I saw on the pictures. They have this odor to them and the zipper on one of them doesn't work properly. I tried so many times getting in touch with these people but never got a response. These people are nothing but fraudulent and thieves and take advantage of people by selling cheap [censored] products.

I wish I would have known how this company before I ordered a dress from them. I ordered a dress for a special occasion back in mid November. Tracking my order it stated that my order came to on one day. Okay, I'm waiting on it. It never arrived check to see the location of my order, it stated the receiver sent it back. HOW COULD THAT BE I NEVER RECEIVED MY ORDER! How do I get my money back?

Product was not the size I ordered. I want A refund, but there is no way get in touch with company. They have options on there website, I have tried A few times with no luck. No one gets back to you. I am supposed to write A ticket, but as stated no one
gets back. This is frustrating. Am beginning to feel hopeless.

Order number [protected]
[protected]@att.net

I ordered boots from chic me, I have yet to be sent a tracking number but it says it has been shipped. I am upset because after reading all the reviews about the horrible service and items not being what their supposed to be I am worried I lost my money. How can I go about getting my tracking number sent to me? And how can I get in contact with the owners, I am very disappointed order # [protected]

I ordered a dress and it looked nothing like the picture. The color of the dress when I saw it online was a pinkish color. But when I received it, it was nude. I order a small and it look like they sent me a large. I tried emailing the people a week ago and they did it email me back and I only have 2 more weeks to send the dress back and get a refund.

I ordered a swimsuit that upon arrival looked nothing like the picture on the website, since it has arrived I have tirelessly tried to get in contact and return it but nobody will seem to get back in contact with me to talk about receiving the item. I have tried live chat and email but both have been useless. I also rang a customer service number but it never answered.

This company is a total scam. they do not intend on providing refunds for horrible materials and cheaply made garments. It has been more than 5 months trying to get a refund. Because the use a shipping doc. locally in USA (Rancho Cucamonga) complicated disputing the items with banking institutions. I ordered 7 items in June total 191.84. I returned them on 7/2/18 and obtained a signed receipt. My bank provided provisional credit twice and removed it. They requested tracking # on courier letterhead. I provided that and now they state they need a document from China stating they have the items and they are issuing a credit. This is where the middle man doc comes in. I visited the doc and the throw away items stating China do not want them back(they are not worth the shipping). China will offer you a 20% discount but no refunds. Only generic responses from customer service electronic communications. Help! what can I do..I need legal retainers.

Hello I have spoken with someone from your customer service dept via WhatsApp about my refund I have sent back the package and my shipper delivered it July 23rd 2018 and I have not gotten back my money and it's October 2nd I am gonna take this further with your company because my bank had confirmed that the money was not submitted back in my account I need my money back on my card it's over 2 months and nothing this is way over board

I brought and payed 83.00 4 shirts that weren't the wrong sizes in which they were just left by the united states postal service. I didn't have 2 sign 4 them and it had no return shipping except wat was on the original silver packaging that I had 2 pay 4 2 send them back ok I put a note inside saying I needed lg /xlg because everdentally ur sizes run dmall and im a very petite women anyways I took the proper steps n returning my payed merchandise and all u guys r doing is giving a run around asking about weight and paper work that didn't even come with it I returned everything just as it was shipped 2 me and all I want is my payed 4 merchandise or my money returned 2 my credit card. Im very appalled with this whole situation and i'm really ready 2 take legal action because I feel like im being scammed. U have a nice business thats y. I choose 2 purchase from ur site but i'm really in disbelief and i'm really upset also 2 the contact phone number is fake 2 cus I cant contact u.T. Y

I ordered a dress since july 14th and never received. The status showed delivered but never get it Tracking # [protected] I complained to the postal company service and they asked Chic Me to contact them They refuse and they told me they are in China they never called. The postal service gave me a ticket number for my complaints and I sent it yo them I m still waiting for the dress.

MY ORDER NO 1v5y382H1IOR1L3E9w6q4d922v. The Green Waist Belted Mid-Calf dress for $26.77 is missing! I never received any emails that it was no longer available and I certainly have not received my money back. It is also equally disappointing that you have no customer service number or chat option when you are taking money. I just want you to make this right and I will not order from you again. Make this right!

Ordered a dress from this website 7 days ago, received order confirmation and thought I was all set...then received a random email stating that item is out of stock and will not be available. Now I have to scramble to find something else at the last minute which is a huge inconvenience!

Will not order from ChicMe again, extremely disappointed!

MY ORDER CONFIRMATION NO: 0120180621000002716608 Im really disappointed I've been waiting for two dresses and havent recieved it the 1 dress is the twist halter backless tie waist lace party dress and the order number is 1X5w2x9G5q8h895i6W984A4N6O and i got it in LARGE COLOR: WINE RED and the other dress is the low cut strappy sheer mesh crochet bodycon dress and the order number is 1p5G2f9n5I8I8t5a6U974S4f6U in LARGE COLOR: BLACK and the total is $50.31 rather you send me my items or refund my money id appreciate it..
Thank you
Edith Melissa Gonzalez

I purchased an item from you guys and I have not received a confirmation number or any information on what the progress is. This is very unacceptable for this to happen with no response. I would like to get my money back and I will order from someone else. I ordered the Yellow Midline Dress. If needed I can supply the order number and the email that was received when purchase.

Order No.: 1W5I2h6d517T123s6g5c444C4K

Solid Exaggerate Bow Tie Midi Dress
$25.20
yellow, XL
×1
Shipping Address
Order Summary
Name: deshannon tomlin
Country: United States
City: Antioch
Street: 6472 paddington way
Phone: [protected]
State: Tennessee
Unit:
ZipCode: 37013
Retail Price: $55.99
Product Discount: -$27.99
Coupon Discount: -$2.80
Credits Discount: -$0
Subtotal: $25.20
Shipping: $0.00
Shopping Allowance: -$0
Grand Total: $26.19

I accidentally clicked cancel order so I either need my money back or the product won't let me change anything You guys aren't answering the phone I need my 25 dollars please or the product I ordered if anyone could help I would greatly appreciate it I work hard for my money and definitely don't want to go wasting money on nothing I have two children to take care of

They were supposed to be here a long time ago. And they still have yet to be here! That are actually supposed to be here yesterday but they aren't here! I need to know where my [censored] is before I get this site [censored] down completely! Y'all have a fake [censored] number that nobody can contact! I can't text you guys either! So what can I do about this issue? I need my pants like now!

I recently cancelled my order because I never received my dress. Then they told me they would refund my money. Well they never did it's been two months now. Then someone charged my account for $14.75 from London. So I had to cancel my debit card and get a new one. I just want my money back. At this point I want ChicMe to refund me via check in the mail. The website says I got a refund and I didn't.