Chicme’s earns a 4.5-star rating from 1804 reviews, showing that the majority of fashion enthusiasts are exceptionally satisfied with their apparel and shopping experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Used swimsuit
My name is lisa mack i ordered a swimsuit 4/07/18 i just recieved it with no panty shield no tags and has an ordor to it my email is [protected]@gmail.Com i would like a full refund of $40.87 or i will be telling facbook, yelp and the better business bureua about this i dont want any discounts or gift cards from you this item turned my stomach all day you guys should be ashamed of yourself.
I will never order a swimsuit from this place again came with no panty shield and a it smelled like straight up fish when I talked to an online person she offered me $5 gift card and 15% off next item when I told her I paided 47. 00 dollars she offered 15.00 credit this place is a rip off please save your money and go to Macy's and spend the extra money.
My items I never received
I ordered two outfits on line one was dress and one was shoes. I never got neither one. The shoe size was 9.5 n dress was large or medium. The dress was supposed to be gold and black and so were the shoes. The shoes had peep toe n some type of points or bullets all over them. I have a transaction number frum my card. It says it the money was srnt to Queens Road HK. Boutique Feel in the amout of 72.29. odered February 18. Transaction numberB6zQUPFMUIG
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order.
Could you please send your order number to the email address:support@chicme.com?we will help you check your order.
I am still waiting for my parcel
2 December 2017
HKAETA31237811
Rhinestone Embellished Split Sleeveless Maxi Bodycon Dress
I did not receive it so far
Order No.: 135z16260r5G3K2h3U2L03022P
Ships From: Overseas Warehouse
Order Status: Order Confirmed
Details: Rhinestone Embellished Split Sleeveless Maxi Bodycon Dress
$39.49
XL, black x1
Review
Share
Total:$39.49 $0.00 shipping cost
...
Chats are here:
response time:1 business day(s)
2017/12/06 02:33:08 PM
Hi. This tracking No is not known by the system HKAETA31237811. I tried it because I want to check where my parcel is. regards Loide
2017/12/07 07:32:27 AM
Hello Loide,
We have tracked the shipping for you:
[protected]:24 CN Electronic Notification Received
[protected]:28 Despatched from yanwen sorting center.
[protected]:21 Process completed in yanwen sorting center.
[protected]:21 Yanwen Acceptance.
This is your tracking number: HKAETA31237811
Please refer to this link:http://track.yw56.com.cn/en-US
Normally it will take about 25-40 business days to deliver the order to you. Please wait patiently.
Thanks for your support and understanding.
Have a nice day.
Chicme customer service
Xiu
2017/12/12 11:30:06 AM
TicketID.: 1c5N1R2W5H6h3W5M8S8Q979X0U is there any progress on my parcel?
2017/12/12 01:55:37 PM
Hello Loide,
Sorry, we can not find the order 1c5N1R2W5H6h3W5M8S8Q979X0U, could you please send us a screenshot of the order and then we can check it for you ?
Thanks for your support and understanding.
Have a nice day.
Chic Me customer service
Fancy
2017/12/18 11:08:50 AM
Shipping Information Loide Nuuyoma Office of the Founding President, Cnr of Robert Mugabe & Schwerinsburg Strasse, Windhoek, Namibia 0000, Windhoek, Namibia [protected] Order No.: 135z16260r5G3K2h3U2L03022P Tracking No:HKAETA31237811 Ships From:Overseas Warehouse Order Status: Order Confirmed Time of payment:2017/11/30 04:48:00 PM Rhinestone Embellished Split Sleeveless Maxi Bodycon Dress $39.49 XL, black x1 Review Share Subtotal $78.99 Discount -$39.50 Shipping $0.00 Order Total $39.49
2017/12/18 11:19:22 AM
Hi You send me tracking number: HKAETA31237811 and it doesn't make a sense on the trace and tracking page. What are you telling me that you cannot find my order? what do you mean to send u a screenshot of the order? Can you explain more, I don't understand you.
2017/12/18 11:21:51 AM
Hi Do you mean this? Order No.: 135z16260r5G3K2h3U2L03022P Tracking No:HKAETA31237811 Ships From:Overseas Warehouse Order Status: Order Confirmed Time of payment:2017/11/30 04:48:00 PM Rhinestone Embellished Split Sleeveless Maxi Bodycon Dress $39.49 XL, black x1 Review Share
2017/12/18 11:38:46 AM
Hello Loide,
As we checked that your order is still in transmit now, please do not worry and wait patiently.
Any further question, you can contact with us.
Thanks for your support and understanding.
Have a nice day.
Chic Me customer service
Xiu
2017/12/18 12:21:38 PM
Dec.2, 2017 Order No.: 135z16260r5G3K2h3U2L03022P Congrats! Your package is on your way!
2017/12/19 03:20:29 AM
Hello Loide Nuuyoma
Please do not worry, We will send the order to you asap.Please wait it patiently. If you have any problem, please do not hesitate to contact us any time you need. We will help you solve it ASAP..Hope you will get your order soon and enjoy your shopping on our website.
Thanks for your support and understanding.
Have a nice day.
Chic me customer service
Kyle
2018/02/28 08:41:50 AM
Good day, Until when will I receive my parcel? I ordered on 2 December 2017 but I didn't receive my parcel. if you don't have what I order, please pay back my money.
2018/02/28 10:39:02 AM
Hello, Loide Nuuyoma
Please go to the post office which is near to your house, and you usually can get a package from there. We appreciate for your kind and patience.
Since we are in China, we cannot contact them in your country.
Thanks for your support and understanding.
Have a nice day.
chic me customer service
Sharon
2018/02/28 12:24:17 PM
I went to the post office but I gave them HKAETA31237811, they told me that there is no such a number, the tracking number must always start with two letters then 9. the tracking number you gave is not a really. I am worried too much about you.
2018/03/01 04:13:58 AM
Hello, Loide Nuuyoma
can you just use your name, or other information such as china post shipment company to get your item from post office
Thanks for your support and understanding.
Have a nice day.
chicmecustomer service
Catherine
2018/03/01 10:00:25 AM
my Post Officer told that I can ask you to give me a proper tracking number, starting with two letters, followed by nine numbers and ending with two letters.
2018/03/01 10:36:28 AM
Hello, Loide Nuuyoma
we need to check with shipment company if your package was lost, can you wait 2-3 days, we will give you a solution later
Thanks for your support and understanding.
Have a nice day.
chicmecustomer service
Catherine
2018/03/07 12:01:01 PM
I am waiting.
2018/03/08 05:31:14 AM
Hello. Loide Nuuyoma
we can resend you the package, we ask that you verify your full name and detailed shipping address for us. This will ensure that your package is delivered successfully this time.
Name
Suburbs
Street
city
State
Zip Code
Country
Phone
Thanks for your support and understanding.
Have a nice day.
chicme customer service
Catherine
2018/03/09 12:08:47 PM
Name: Loide Nuuyoma Suburbs: Office of the Founding President Street: Corner of Robert Mugabe Avenue and Schwerinsburg Strasse City: Windhoek State: n/a Zip Code: 0000 Country: Windhoek Phone: +264 [protected]
2018/03/09 12:09:50 PM
country is Namibia but not Windhoek please Name: Loide Nuuyoma Suburbs: Office of the Founding President Street: Corner of Robert Mugabe Avenue and Schwerinsburg Strasse City: Windhoek State: n/a Zip Code: 0000 Country: Namibia. Phone: +264 [protected]
2018/03/10 03:44:45 AM
Hello, Loide Nuuyoma
OK, I have already checked your address, we will send a new package to you as soon as possible.
Thanks for your support and understanding.
Have a nice day.
chic me customer service-sharon
Its not a complaint ; an enquiry
Can you inform me of your sizes as I purchased the army style trousers in an Xl and it was way too small.
Are your sizes at UK standard - as when I purchased trousers in the UK I am an 18. On your sizes as XL it states 20-22 what is going on.
Are they not true to size. Could you be a bit generous with the material and state the material on the site.
You would gain more customers if you did do BIGGER sizes.
as the designs are good and attractive. But when ordered it comes at a few sizes smaller, this is why I am afraid to order as I have not got money to throw away.
Mrs Smith
Undelivered products
Hello Team,
I am extremely disappointed with your service. I have purchased a few items online & only 1/2 Of what I paid for arrived. Order number: 1w511N7r5m6L8a4p5S2Z024R0r! I'm still waiting on the alluring Lingerie & Batwing dress. Please advise when I will receive my items. I have sent an email about my request for the remaining items but I have not heard back from your company. You are quick to take the funds for the items, but only post 1/2 of what I have paid for. On your website it states that the items have been "shipped" but I am still yet to receive them. I would like to be refunded for the inconvenience you have caused. Please contact me ASAP regarding my complaint on [protected]@live.com
Hello Team,
I am extremely disappointed with your service. I have purchased a few items online & only 1/2 Of what I paid for arrived. Order number: 1w511N7r5m6L8a4p5S2Z024R0r! I'm still waiting on the alluring Lingerie & Batwing dress. Please advise when I will receive my items. I have sent an email about my request for the remaining items but I have not heard back from your company. You are quick to take the funds for the items, but only post 1/2 of what I have paid for. On your website it states that the items have been "shipped" but I am still yet to receive them. I would like to be refunded for the inconvenience you have caused. Please contact me ASAP regarding my complaint on amberdaly@live.com
My bill total for a dress
I just placed an order my total came to $19.79 the currency now is $123.53 per dollar equivalent to $2464.45.. now I need speedy answers as to why was a total of$6247 been deducted from my account I'm truly upset and need clarity to my money . This I very disappointing as a first time shopper! I would love to know how did an additional $3783 and some cents came out of my account almost three times payments... I need answers ASAP work to hard fo my money !
Black spiked heels and black off the shoulder jumpsuit
This is the worst place to order from. It took over a month for me to get my merchandise. And when they finally came, they were not what they looked like in the picture. The jumpsuit was made out of a different material than on the pic. And the shoes are poorly made and they are light as a feather. The material they are made out of is thin and cheap looking. They also have several scratching on them. The straps are too big and they won't stay hooked. This is a terrible design for shoes. I will never purchace anything else from you all. And I will make sure to do a viral video on fb about you alls items. You should be shut down.
Defective products made with poor material
Hello,
This is the first time I have purchased items from ChicMe and I am utterly disappointed. See some of the defects in the pictures below.
The order said numbers are as follows:
1G581Q1K6K3P6Q6J1r755b8s1q
1H5C181Z6k3x6O6T1g7b5z811O
1s5F1q1e6a3A6l6y1j7A5X8y1H
1K5H14186P3H6X6q1v7o5G8219
1L5Y1A1T6P3m6u6d1r7W5h8e1G
http://www.chicme.com/product/sexy_halter_split_floral_maxi_romper_dress/e707ed03-4a9d-48de-9ec9-6b5dbb916a9b.html
http://www.chicme.com/product/stylish_print_off_shoulder_cropped_slinky_pantsuit/8cbbca47-de63-4829-86ee-dfdb93982b84.html
http://www.chicme.com/product/high_waist_spaghetti_strap_floral_casual_romper/acd37ad4-59a7-4b99-905b-088e220ae7ff.html
http://www.chicme.com/product/ethnic_style_caged_strappy_open_back_bikini_swimwear/94502f25-0499-49ed-84f3-f709e6f4f986.html
http://www.chicme.com/product/sexy_spaghetti_strap_fishnet_tassel_cover_ups/f3aca2c1-c4c7-4715-bb88-65e25f0e9a9b.html
I am totally dissatisfied since the product received is very different from pictures depicted on the site. I must give you kudos' your site was very nice but what about the after sales service? Please refund me my full order as soon as possible.
Order # ln332657216kr
Ordered sku h71865 trendy queen jeans and you sent me sku h72102 jeans. They are not the same jeans. This is the second time this happened, we kept the sku h72102. So I ordered sku h 71865 again and you screwed it up again. I don't want another sku h72102. I want to return them. Also received qt8003 b k s gc11f03 size small. I ordered by your size chart, knowing asian sizes she wears a size 2 and they don't fit. I would like to return them and get a size medium. Please send me a return label. I consider myself a good customer of yours. Please rectify this problem. Thank you bob d'avanzo [protected]@optimum.net
Unethical behaviour
I have ordered 4 items from you. And I have not received any of them. I am so mad right now, becauase I have been wiriting to you everyday for 2 months, I have called the post office and I want to have my [censor] money back. This is the last time i'm gonna buy from you and I will post this in the newspaper, on social media and I spread this information if I dont get my money back. I dont even want your clothes anymore.
It makes me angry to see how these scammers are exploiting other people's needs. One in 10 people are now victim of fraud or online offences. If you are a victim of a scam or you were targeted by a scammer and are looking for investigation services to bring your perpetrators to justice, please visit https://www.detectiveswilsons.com - second oldest detective agency in the world with 166 branches worldwide.
Clothing a blazer and a jacket
I have yet to receive one item and the other is completely wrong but I can't speak to a human. I just want a return address and a refund for both items including the missing item.. if someone could please get back to me with this information that would be great. I'd like to resolve this matter as soon as possible cause this customer service set up is nothing but a headache
Late delivery
It is my first time to order from you and it seems to be the last. I ordered heels shoes since 10 days and got an email that i will receive it on 20december and today is 25 and i got nothing.
I tried to send email to you but i got a failure notification!
Either you give me a date to receive the package or make a refund!
Email: [protected]@yahoo.com
1g5m1d1f7t345x9w1z7j2b5o8z
Hello my name is jamiles osorio thanks because I recive three of the dresses but it was 4 and I only receive 3 the One that I diring recive was the red one cant you please tell me what happend with the red one can you please answer me and tell me what happend?
My addrest: 6727 Alta Westgate Dr Apt 3206 Orlando fl 32818
Thanks I hope you recive my message fast
Have a nice day 😀
Long wait and poor customer service
I placed an order for two dresses from the 23rd of november, and it is now december 21 and i still have not received my package. I messaged an agent this morning, and all sje kept saying was thati will get it soon without giving me a date, and i kept telling her that i need the money back and she immediately went offline. This is the worst site yet, it is almost christmas, you guys took my money and cannot deliver. I need my refund now!
This is distasteful!
1g5m1d1f7t345x9w1z7j2b5o8z
Hello my name is jamiles osorio and im giving a complain because i did my order in nov and i havent get my order i recive a email telling me that it was shiped but i dont receive it yet i don now why and if i need to way more to recive it please send me the money back because is going to be a month that i did my order and i dont have noting i want to now when im going to recive my order
My addrest is 6727 Alta Westgate Dr Apt 3206 Orlando fl 32818
Refund
Order number 0120171209000001974813
Name Chloe down
Hi I've emailed about a coat I ordered and heard nothing back, I didn't realise my coat wouldn't arrive till after Christmas as it's not yet even been dispatched can I please arrange a full refund and can someone please get back too me regarding this please as I've yet to hear from anyone about my order
Large grey off shoulder long sleeve knotted bodycon dress and one other item
I purchased a dress through IG - I paid with my paypal. I never received an order confirmation of Chicme to track my order - I only received the Paypal confirmation. Now I cannot log into the Chicme website, I cannot recover or change my password, even though my email is registered (they will not send a recovery to my email). I need to locate my package or at least be able to track it. Placed on 12/6 - $43.55. Paypay tracking info only:
Transaction ID: 6DP72232GS647380H
Invoice ID: 0120171206000001961485
Someone pls follow up & help me.
Liz
Best rate the hoodie sweatshirt and pants the color was grey
I never received my items the tracking number did not work I just need my items or I will have to call my bank and cancel this order I placed the order almost a month-and-a-half ago and I still haven't got no response like I said the tracking number does not work the phone number on file doesn't work that you guys have the customer service is terrible when ordering from chick me I need some type of response from someone my email is [protected]@gmail.com
Not received my item
Hi I placed and order for red sexy crochet bodycon dress, the money was taken from my account on 30th Oct and I still haven't received the item. I have contacted Chic Me on numerous times on Live Chat system and e-mail. Their customer service is absolutely appalling
This is the first time that I have ordered from them and will definitely be the last
Please contact me ASAP
[protected]@gmail.com
Shoes
I have made a purchase of two pairs of shoes 1j581V2P3e4K0R1H9v8D4a4J85 and 1T571D2a3q4d0F1k908w4K4C8F I asked for size 4 but looking back on my order it says us 7 which in UK size is a 5 please could you make sure I receive both shoes in a size 4 UK please as I have no idea when I will receive my order as I have only had one email .. my contact details a...
Chicme Reviews 0
If you represent Chicme, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Chicme
The website features a wide range of products, including dresses, tops, bottoms, swimwear, activewear, lingerie, shoes, bags, and accessories. Each product is carefully curated to ensure that it meets the high standards of quality and style that ChicMe is known for.
One of the standout features of ChicMe is its commitment to providing affordable fashion. The website offers regular discounts and promotions, making it easy for customers to get their hands on the latest fashion trends without spending a fortune. Additionally, the website offers free shipping on orders over a certain amount, making it even more convenient for customers to shop.
ChicMe also prides itself on its excellent customer service. The website has a dedicated customer service team that is available to answer any questions or concerns that customers may have. Additionally, the website has a hassle-free return policy, ensuring that customers are satisfied with their purchases.
Overall, ChicMe is a great option for women who want to stay on-trend without breaking the bank. With its wide range of products, affordable prices, and excellent customer service, it's easy to see why ChicMe has become a popular destination for fashion-forward women.
Here is a comprehensive guide on how to file a complaint or review about Chicme (www.chicme.com) on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Chicme in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Chicme.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Specify your desired outcome in the 'Desired Outcome' field.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Click the 'Submit' button to submit your complaint or review.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint or review about Chicme on ComplaintsBoard.com.
Overview of Chicme complaint handling
-
Chicme Contacts
-
Chicme phone numbers+86 216 176 2186+86 216 176 2186Click up if you have successfully reached Chicme by calling +86 216 176 2186 phone number 267 267 users reported that they have successfully reached Chicme by calling +86 216 176 2186 phone number Click down if you have unsuccessfully reached Chicme by calling +86 216 176 2186 phone number 176 176 users reported that they have UNsuccessfully reached Chicme by calling +86 216 176 2186 phone number
-
Chicme emailsvipsupport@chicme.com100%Confidence score: 100%Supportsupport@chic-fusion.com100%Confidence score: 100%copyright@chicme.com99%Confidence score: 99%Legalsupport@chicme.com98%Confidence score: 98%Supportbusiness@chicme.com97%Confidence score: 97%affiliates@chicme.com97%Confidence score: 97%
-
Chicme address71-75, Shelton Street, Covent Garden, London, England, Greater London, WC2H9JQ, United Kingdom
-
Chicme social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Chicme contacts
Most discussed Chicme complaints
liarsRecent comments about Chicme company
Ordering/shipping - where's my stuff?
Dressed Yet
10 reviews
Miss Lola
11 reviews
Lucy in the Sky
17 reviews
BAERSkin Hoodie
48 reviews
Nubian Shades
9 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Hello lisa mack,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order.
Could you please send your order number to the email address:support@chicme.com?we will help you check your order.