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AEC FBO review: fake iphone supplied 268

C
Author of the review
11:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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E-stores china offers genuine apple iphones on www.chinaecarts.com. they claim to obtain these directly from apple supplier foxcon. their product description is verbatim apple and they even claim to offer a 12-month warranty by apple. I ordered an iphone4s and received a cheap fake, apparently running the android operating system instead of ios. after my threat to start an international campaign against chinaecarts, they seem to have taken some compromising data off their website. the e-mail-correspondence is self-explanatory:
………………………………………………………………………………………

Dear madam or sir,

Please refund my money first to

Account [protected], ing-diba bank, bic ingddeff or
Paypal: [protected]@gmx.net

After refund I will send the "iphone" back.

If I don't receive the refund within 24 hours, I will start campaigns on international forums against chinaecarts.com, report chinaecarts as fraudulent dealer to various institutions worldwide and get your website blocked for commercial transactions.

Thanks and best regards

Siegfried eckleben

P. s. my e-books
From bigbang to overpopulation
Vom urknall zur überbevölkerung
Van oerknal tot oorbevolking
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.

See also: www.isabels-art.com & www.seckleben.com

Siegfried eckleben
P. o. box 933
Swakopmund
Namibia
Tel +[protected]
Mobile +[protected]
Fax +[protected]

Mehr sein als scheinen!

From: [protected]@gmail.com [mailto:[protected]@gmail.com] on behalf of chinaecarts.com
Sent: 06 june 2012 02:23
To: se
Subject: re: order no: [protected]

Dear
Please return the full package to us if you not satisfy the products, we not sell fake products to customer, we will give you refund once we get the return package.
在 2012-6-6 上午2:34,"se" 写道:
Dear madam or sir,

I have received both packages today, thank you.

I have 2 complaints:
1. I did not receive the 1 x classic stylish soft silica gel phone case for iphone 4.
2. the "iphone4s" you sent me is a fake! its hardware is of much lower quality than apple and it runs android software, not ios. the only western languages available are usenglish and french. even in us english the keyboard often contains chinese characters which I cannot read. etc., etc.

Your website http://www.chinaecarts.com/unlocked-apple-iphone-c-18_223.html clearly offers under "apple products" : china wholesale unlocked apple iphone 3g/3gs, iphone 4/4s, those iphone are 100% branded new and original come from apple iphone factory in china directly (foxcoon). buy china cheapest apple iphone with low price!
The product description exactly describes the true iphone with ios, siri, gps and 8mp camera, etc. the one I received does not have these features.in addition, your faqs even promise 12 months warranty by apple:
Faq:
1):why the price is so cheap?
Answer:the iphone of us come from apple iphone factory (foxconn) in china directly. so the price is very cool! we may adjust the price according to the factory price per week.
2):the iphone on your website are branded new and original unlocked factory version?
Answer:yes, our iphone are 100% brand new and original unlocked factory version, they can be used worldwide. also they have 12month warranty by apple like other original iphone.
3):is the iphone free shipping?
Answer:yes, we can ship the iphone worldwide, we will choose the best shipping method to shipment the item according to the destination country. such as dhl, ems, ups, fedex, aramex, airmail etc.
4):can I use discount coupon for apple iphone?
Answer:sorry, apple iphone order not accept discount coupon now.
5):can I get more disocunt if order in bulk?
Answer:that depends on the stock status, if we have more stock available, there will be some discount for bulk order.
6):which payment methods you accept for apple iphone?
Answer:now we only accept western union (5% discount) and bank transfer (5% discount) for apple iphone order.
7):why not accept paypal for payment?
Answer:apple iphone is best-sellers, also it is high value products, apple factory only accept payment in advance, in this case, to keep our business well, we not accept payment by paypal (we accpet payment by paypal for other products). thanks for your understanding.
8):do you have black/white color?
Answer:you can leave comments to us about the color before check out.

So there must be a mistake, I received a cheap iphone imitation instead of the article I ordered.

I see 2 solutions to this problem:
1. you refund my money immediately.
2. you send me a genuine iphone 4s by dhl immediately. (not by mail which will take another month, because I will be travelling for about 4 months, which is why I wanted a real iphone.)

I will return the fake iphone after receipt of the money or the real iphone, if you pay for the shipping,.

Should I not receive a satisfactory reply within 24 hours, I will have to conclude that it was not a mistake, but deliberate fraud. I will then start campaigns on international forums against chinaecarts.com and report chinaecarts as fraudulent dealer to various institutions worldwide.

Best regards

Siegfried eckleben

P. s. my e-books
From bigbang to overpopulation
Vom urknall zur überbevölkerung
Van oerknal tot oorbevolking
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.

See also: www.isabels-art.com & www.seckleben.com

Siegfried eckleben
P. o. box 933
Swakopmund
Namibia
Tel +[protected]
Mobile +[protected]
Fax +[protected]

Mehr sein als scheinen!

From: [protected]@gmail.com [mailto:[protected]@gmail.com] on behalf of chinaecarts.com
Sent: 04 june 2012 02:20
To: se
Subject: re: order confirmation no: [protected]

Dear,
We check the package status with hongkong post, they said the package status is well, please wait be patience, you can contact with your post office and ask them the pacakge status. because the package now in your country. thanks

Regards
2012/5/9 se
Dear madam or sir,

I have made the following payment today:

Auftraggeber siegfried eckleben adresse p. o. box 933
Swakopmund kontonummer [protected] ing-diba bank, frankfurt, germany:
Iban de84500105175405281876 bic ingddeff zahlungsempfänger zielland china name des zahlungsempfängers liu dan feng adresse des zahlungsempfängers 1/f, bei fang building shen nan zhong road shenzhenphone:[protected] iban / kontonummer [protected] bic / fedwire routing number bkchcnbj45a, bank of china 518046 shenzhen china entgelt regelung our: betrag 415, 62 eur gegenwert 415, 62 eur zzgl. entgelt 22, 00 eur gesamtbelastung 437, 62 eur verwendungszweck order number [protected]

Please send a proforma invoice with low value with the order.

Thanks

Siegfried

P. s. my e-books
From bigbang to overpopulation;
Vom urknall zur überbevölkerung;
Van oerknal tot oorbevolking;
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.

Siegfried eckleben
P. o. box 933
Swakopmund
Namibia

Tel: +[protected]
Cell: +[protected]
Fax: +[protected]
Web: www.isabels-art.com & www.seckleben.com

>

— original message —
From: chinaecarts.com [mailto:[protected]@chinaecarts.com]
Sent: 09 may 2012 06:36
To: siegfried eckleben
Subject: order confirmation no: [protected]

Order confirmation from chinaecarts.com

Siegfried eckleben

Thanks for shopping with us today!
The following are the details of your order.

Order number: [protected]
Date ordered: wednesday 09 may, 2012
Detailed invoice:
Http://www.chinaecarts.com/index.php?main_page=account_history_info&order_id=20124298

All accessories black color please!

Products

1 x unlocked factory version apple iphone 4s 16gb branded new free shipping
(cec_apc_102) = €401.09
1 x classic stylish soft silica gel phone case for iphone 4 ([epc_ipa_050]) = €4.29
1 x iphone 4 protector for front screen and back protection ([epc_ipa_201]) = €0.61
1 x fm transmitter with cigarette mount holder and charger for iphone / ipod
([epc_ipa_505]) = €11.57
1 x usb data cable for iphone 4 / 3g / 3gs / ipad ([epc_ipa_603]) =
€0.58

Sub-total: €418.13
Dhl to na (0.53kg): €14.81
Payment type discount: -€17.32
Total: €415.62

Delivery address

Siegfried eckleben
Sonnengarten no.1, nonidas st.
Swakopmund, 99999
Erongo, namibia

Billing address

Siegfried eckleben
Sonnengarten no.1, nonidas st.
Swakopmund, 99999
Erongo, namibia

Payment method

Wire transfer payment (bank wire transfer enjoy 5% discount! 2-3 working
Days)

Make payable to:

Account name:liu dan feng - account number:[protected] - receiver
Telephone:[protected] - bank name:bank of china shenzhen beifang building sub-branch - bank address:1/f, bei fang building, shen nan zhong road, shenzhen, china - swift code:bkchcnbj 45a

After the payment, please send payment receipt to us. important note:please leave payment remarks empty when you make payment, or else we cant get your payment. thanks

Your order will not be shipped until we receive the payment.


This email address was given to us by you or by one of our customers. if you feel that you have received this email in error, please send an email to [protected]@chinaecarts.com


Copyright (c) 2012 chinaecarts.com. powered by zen cart

This email is sent in accordance with the us can-spam law in effect 01/01/2004. removal requests can be sent to this address and will be honored and respected.


Chinaecarts terms
Address: room 5188, seg building, huaqiang road, shenzhen, china
Website:www.chinaecarts.com
Email: [protected]@chinaecarts.com

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

268 comments
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Nicole Langham
Dec 13, 2007 12:00 am EST

I dont even know what this company is or does and I have charges to my acccount that was not authorized by me in the amount of $17.95 from a draft check. The number [protected] and then they send you to a website www.consumerbill.com and that doesnt work either. This is nonsense and this should be against the law.

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Detective Rob Waller
Dec 20, 2007 8:09 am EST

Katrina,

I read your posting on complaintsboard.com regarding AED FBO ONYX PLATINUM MEMBERSHIP and fraudulent debits. Could you please call me about that, as I am investigating other similar incidents involving the same business.
Thanks,
Detective Rob Waller
[protected]

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ben
Dec 22, 2007 6:40 am EST

I GOT RIPPED OFF TOO! I went to my banks online website and viewed a copy of the check.

I Have only written one check in the past 3 years, and it wasn't for 17.95, and wasn't to AED ONYX PLATINUM MEMBERSHIP.

I viewed the digital image of the check, and my signature wasn't on it! it had typed print and said "your signature not required because it was an online transaction."

They made a debit of 17.95 earlier this month, but thank goodness i was broke and it got reversed for NSF. Now they made a second attempt to scam me. I reported them to my bank, but the bank wanted me to wait until the next business day (monday) to see if it finalizes and isn't reversed.

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Lynn Terrell
Dec 27, 2007 8:32 pm EST

I checked my account on line only to find a withdrawel for $17.95 from AEC FBO Independence plus membership twice in 2 weeks. I have never authorized this transaction and don't even know what it's for. This made my account overdrawn and I am responsible for overdraft fee's. These people need to be stopped. I'm probable going to change my acct. # which is a huge hassle for me. Please stop them!

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s. Lynch
Jan 07, 2008 7:05 am EST

This is bogus! I got 14.95 withdrawn from my account illegally! It was typed out to FBO Indenpendent Plus Platinum Membership. Membership for what?!?!? You can't get a hold of anyone with the phone number they give you or the website! Now i have to fill out a afididvit though my bank. This is fraud how do we stop them?!?! HELP.

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shels
Jan 08, 2008 8:36 pm EST

HI

My mother just got hit with this too. Everytime she saw this "spam" she would delete it. Somehow they started to take money out of her account. the amount $14.95 too. My mothers account has been overdrawn and checks have been bouncing repeatedly. She just lost her cable because her checks have been bouncing. The only thing she can do is file a police report and closer her account. Is there anything else she can do?

Shels

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ms shana matthews
Jan 13, 2008 9:12 pm EST

I am also a victim of this company. I never authorized any withdrawl of my account and when I checked it 17.95 was gone and all my bank could say is that they would do an investigation but still no refund. Do anyone know how we can put a stop to this before they try to hit our accounts again.

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Rolandra L. Hall
Jan 14, 2008 3:02 pm EST

I got hit with this too! This is ridiculous. I am now 500.00 overdrawn and my bank won't do anything about it. They debited 49.95 and then 14.95 from my account and now everything is bouncing like crazy.

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alicia haupt
Jan 15, 2008 7:53 am EST

I aslo dont know what this company is i am over drawn every month this month they took even more money then unsally please help if any one knows how to fix this.

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melinda roberts
Jan 15, 2008 8:45 am EST

I have been on the phone and the internet all morning trying to straighten this out. I recieved a notice in the mail yesterday saying my account had 17.95 taken out for a company i never signed up for (the one were talking about). My bank says I have 2 options. pay 25.00 to have my account watched with some sort of scam watch thing. Or 2. close my account and start all over. This really sucks. Someone should be able to track these people down.

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Agneta G. Gallie
Jan 18, 2008 12:00 am EST

This company has stolen 36.00 out of my account but not my name , causing overdrafts (2) with a 25.00 return check fee both times for insufficient funds plus a 35.00 returned check fee at a place I wrote a check to for a total of 120.00 I am out of and I want put back into my account.

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DIALL
Jan 24, 2008 8:08 pm EST

THERE IS ANYTHING WE CAN DO TO STOP THIS?

MY WIFE ACOOUNT IS BEEN HIT SEVERAL TIMES SO WE TRY TO SEE WHAT WE CAN DO TO STOP THIS PEOPLE IF ANY BODY KNOWS WHAT WE CAN DO PLESE LET US KNOW...

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jason rhyner
Jan 25, 2008 7:43 pm EST

here we are... all victims of losers like such! well,I have been hit as well... and what I did was,close my account at wamu...then reopened my account with a new acccount number(with my existing atm card re-attached to my new account) then file a dispute with your bank of such transactions.You will be refunded most of what was lost(good deal)WAMU is a good bank;and they back you up 100% . if and when you can determin who the a$$holes are...prosecute to the full extent,and for dessert...throw in a law suit that will pend as long as 'so called" criminals are alive...God Bless all honest men/women,and for those who are crooks,will have there share...eventually.
~~~~~take care !jason Rhyner

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Kevin B. Whitcomb
Jan 26, 2008 9:50 am EST

I also had money withdrawn from my account ($215.00). For one year I have been trying to get a hold of this company, but web pages lead no where and phone numbers don't work.

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Megan Marie Furniss
Jan 26, 2008 11:49 am EST

yes, my mother got the same check its been gitting 17.95 out of her bank every week and it gets on my nevers she barley has enough money to pay for food but all these people are doing is scamming people out of their money and stealing food out of peoples mouths for silly old 17.95 but when it comes to every mouth then it can get to them taking over 200.00 a year!
And to think all this money going to this pathetic place when it could be going to a charity or to someone who needs it more than these people who ever started this report THANK YOU!

I know alot more about this than i should and it could help stop these people from scamming even more poor people from their money i think they should be stopped this is a very bad thing to do to people scamming people out of their money they worked hard for how dare them to even come up with such horrible ideas!

Well if the people who are doing this reads this segment of mine heres a suggestion for you people
GET A JOB INSTEAD OF RIPPING PEOPLE OFF!

Love
Megan Furniss

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Kris L. Staggs
Jan 31, 2008 7:22 pm EST

I was just hit not to long ago myself, that is how I found this board. I was trying to figure this thing out. I was hit for 17.95 and also $215.40. Im goet ahold of my bank in the morning.

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Jeff Morgan
Feb 11, 2008 12:00 am EST

Took 17.95 out of my personal account without approval! Beware!

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Patricia Connell
Feb 25, 2008 9:08 am EST

I had a $49.95 debit show up in my checking account... had no idea what this was until I contacted bank. I don't even know what AEC FBO is and I don't know how to stop them. Any advice?

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Gaylea
Mar 03, 2008 8:50 am EST

I had this same company take $17.95 out of my account as well. My fiance and I share this account, and the check had his name and old address on it. He could not figure out what this transaction was for. Like everyone else, I did not get any results from calling the phone number or looking at the website. So I did a little more research. My bank allows me to view and print both sides of the check image, on the back, it shows deposit information. "Huntington 401 Centralized Returns" so I googled it. It turns out that it's a centralized return account with Huntington bank. A company will use this kind of account to recover money from a bounced check or a debt. When I wrote a check, and didn't have the amount in our account, the bank covered it and we were responsible for the overdraft amount and the fee. It doesn't make sense to me that we would have to pay the amount of that check twice, once to the bank, and again to this company. If this is a company that is forcefully collecting on an old debt, I would love to know what company the money is going towards. For the sake of clearing up our credit, we don't mind paying old bills, (everyone makes mistakes) We just like to know what company is being paid, and that information is not on the check at all.

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Katrina Victim
Mar 04, 2008 7:32 am EST

I have been hit multiple times from this AED FBO ONYX PLATINUM MEMBERSHIP. I have not been able to get through to them to stop these. My Bank of America has refused to reverse the charges. On the website it indicates you have to leave a message through live chat and pray that they return your call. So far I am currently out of $115.

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Angela Long
Mar 06, 2008 8:43 pm EST

I have no idea what this company is but it has been taking money out of my account. I have had to change all of my accounts.

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MARIA L. MORAGON
Mar 12, 2008 7:21 am EDT

ON 2/27/2008 MY CHECKING ACCOUNT WAS CHARGED WITH $3.95 FOR A PAYMENT THAT I DON'T KNOW WHAT IT WAS. THE SAME DAY THEY CREDIT MY ACCOUNT WITH THE SAME AMOUNT OF $3.95 . THE BANK CHARGE ME WITH $15.00 FOR (ISSUFF )AND THAT WOULD NOT HAPPEN IF THESE PEOPLE DONT CHARGE MY ACCOUNT WITH $3.95. yESTERDAY WHEN I WAS CHEKING MY ACCOUNT I FOUND CK 10010 FROM "AEC FBO CLUB SERVICES" IN THE AMOUNT OF $64.50. THESE CHECK WAS DEBIT TO MY ACCOUNT ON 3/10/2008. I TRY TO CONTACT THESE PEOPLES BUT THERE IS NO ANSWER. I WILL APPRECIATE ANYTHING YOU CAN DO TO SOLVE THIS PROBLEM.

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Jay Deacon
Mar 12, 2008 7:54 am EDT

Withdrew $64.50 from my checking account without authorization, these people are true scammers, you would think with all these complaints the attorney general would get involved. According to their office "they are looking into it" while everyone continues to get screwed by these people.

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trenicia jones
Mar 14, 2008 1:03 pm EDT

I have no idea who this company is. They drafted over 50.00 out of my bank account and I don't know how they got the information. There isn't any number to reach these ripoffs.

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Patricia Gadeken
Mar 18, 2008 2:17 pm EDT

I agree with you because they do the same thing to me. They drafted 49.95 out of my bank account five times.

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jen tsui
Mar 18, 2008 5:12 pm EDT

This just happened. I did not not authorize any such company to delate funds from my account.

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Kathleen Tobakos
Mar 21, 2008 7:05 am EDT

I also have become a victim of this company. They have been billing for several months now. They quite a scam going and a very difficult way to track them down and hold them accountable. We all need to rise and fight this company.

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Frances Highfield
Mar 21, 2008 3:12 pm EDT

I also have been hit by this company.The first time was around x-mas. It has been going on for months and by bank wont do anything but close my account and re-open another one. I don't know what to do i have checks bouncing right and left because of them. I need help.

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Clara Cole
Mar 21, 2008 7:39 pm EDT

Withdrew $44.00 out of my checking account, , they had no authorization. they need to do something about this... think about how many people they going to rib off before attorney general is going to get involved... I don't have money to give away like this and I don't know if we are going to get our money back, but they need to stop.

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corey
San Diego, US
Mar 25, 2008 1:06 pm EDT

I am an employee of the company in question and feel these complaints are unwarranted. We have three services, MyComputerClub, eClubUSA, and PlayersVacationClub. These customers are being charged because they had signed up for our services either through our website or through an affiliates site. We offer trial membership for $3, 95 so members can access our websites to see if its a program they would want to use before we charge our membner fees of $64.50 x 2( over two months) When they join it states exactly what we charge an when, we also send email confirmations when they join and every time we process their account for fees, which has our addresss, company name and telephone number. [protected] 9am-5pm PST (west coast) please note the time zone. The person who stated he couldn't get through either dialed incorrectly or is being untruthful, try it. We offer refunds for anyone who calls to cancel the service and we are here M-F so why these customers are having such issues is beyond me. I hope one day people start to take more responsiblity for their own actions instead of taking the easier copout. Thanks for your time.

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Amy
Mar 31, 2008 8:04 am EDT

Every month i have money coming out of my account, one is for $64.50 and another one for $49.99- I finally caught on to it and got my money refunded by my bank including all the overdraft charges!I tried to close my account but ithe bank would not let me until i disputed it but this has happened more than once now so i am closing my accounts at the bank and going to do my banking at the credit union.I want to know why the bank never put an alert on my account if they know this has happened more than once, they should not have let that electronic check go through.PEOPLE-this company is getting your account number by online-if you are buying things online or even paying bills online, this is how they are getting your information! Be careful!

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Kelly Phillips
Mar 31, 2008 2:21 pm EDT

and I'm not sure how they got my acct #! I've recently filled out info and took advantage of a free trial and the recieve a $25 gas card, but I even follow it all the way through cuz there seeming endless offers to view and I was just like "forget this B.S.". However, The offers I did sign up for I kept track of the term so I knew when to cancel before being charged. So, I'm thinking that's how they got my info. On the off chance that this was them, I called a number listed in a complaint, that had a similar company name, but no luck it wasn't them. Their Phone# is listed on the debit with my bank, but it to blurry to make out. anyone out there that recognizes this company and can help?

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feelin your pain
Mar 31, 2008 4:49 pm EDT

They got me too. I called the phone number and was advised to go to the website where I could access a live chat at http://www.consumerbills.com. When I typed that in I got a page that lead nowhere. I have filed a complaint with the BBB as well as filing a fraud claim with the bank. We shall see what happens as they caused my account to become overdrawn.

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j mcgee
Hickory, US
Apr 02, 2008 1:03 am EDT

I feel really angry now that i know that i have been
scammed several times a month for a long time by
this AEC-FBC, , , , , , whatever crap it really is.
I had to close my bank account I have had for ten years.
This company needs to be made to pay back all of us.
My bank could not stop the automatic withdrawls
without changing my whole account, , that is after
I had lost a lot of money, bounced several checks-NOT on purpose, , to the tune of about $1500.00, dollars or more, several &several, $32.00 OD chrgs.
I hope some Attorney will see fit to take on this case.

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Robert Belawske
Apr 02, 2008 5:58 pm EDT

They got me too! Making my checking account be overdrawn and owing $30.00 on top of that! I don't know how they got my bank account #. I went to the website too. I tried to access my so called account and gave them my email to send me my password. They sent it and it was blank! I sent them an email. I am so pissed off right now I could scream. Anyone let me know what to do next?

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Shawn
Apr 03, 2008 5:07 am EDT

AEC FBO They got my account too! [protected] is the number i got off my check. Hope this helps everyone!

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Janet
Apr 04, 2008 2:57 am EDT

Withdrawals from my account for 64.50 and I know nothing about this company. Never signed up for anything and they just keep taking money from me. This needs to stop.

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corey
San Diego, US
Apr 04, 2008 10:50 am EDT

Just wanted to clarify some information for anybody that reads the above. AEC FBO is a EFT processing center. They process debits for many different companies. The complaints above wouldd not and should not be directed toward them. The company that is actually charging you will be all the information after 'AEC FBO' on your statment or paper check. My Company uses them to process payments for our members as well, this is how I know.

...just wanted to clarify so AEC doesn't get involved in any of these disputes as they really don't have anything to do with it. They only process what they are given by the company that hires them.

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mark
Apr 04, 2008 2:32 pm EDT

this company also debited my account without my permision i've never even heard of this company, why would i authorize them to debit my bank account. somebody needs to put a stop to this company.if theres any one out there that would like to join in on a class action lawsuit on this company please fill free to contact me.

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felicia robinson
Apr 04, 2008 3:33 pm EDT

Aec Fbo club services is debiting my account I called the telephone number No one has information on my account but you have too because you are debiting my account its a bunch of bull what you will have to do is go to your bank they will dispute the charges for you and make sure there are no more debits from that company.

  1. AEC FBO Contacts

  2. AEC FBO phone numbers
    903-306 0399
    903-306 0399
    Click up if you have successfully reached AEC FBO by calling 903-306 0399 phone number 0 0 users reported that they have successfully reached AEC FBO by calling 903-306 0399 phone number Click down if you have unsuccessfully reached AEC FBO by calling 903-306 0399 phone number 0 0 users reported that they have UNsuccessfully reached AEC FBO by calling 903-306 0399 phone number
  3. AEC FBO address
    45 timberlane, Texarkana, Texas, 75501, United States
  4. AEC FBO social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024