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AEC FBO

AEC FBO review: fake iphone supplied 268

C
Author of the review
11:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

E-stores china offers genuine apple iphones on www.chinaecarts.com. they claim to obtain these directly from apple supplier foxcon. their product description is verbatim apple and they even claim to offer a 12-month warranty by apple. I ordered an iphone4s and received a cheap fake, apparently running the android operating system instead of ios. after my threat to start an international campaign against chinaecarts, they seem to have taken some compromising data off their website. the e-mail-correspondence is self-explanatory:
………………………………………………………………………………………

Dear madam or sir,

Please refund my money first to

Account [protected], ing-diba bank, bic ingddeff or
Paypal: [protected]@gmx.net

After refund I will send the "iphone" back.

If I don't receive the refund within 24 hours, I will start campaigns on international forums against chinaecarts.com, report chinaecarts as fraudulent dealer to various institutions worldwide and get your website blocked for commercial transactions.

Thanks and best regards

Siegfried eckleben

P. s. my e-books
From bigbang to overpopulation
Vom urknall zur überbevölkerung
Van oerknal tot oorbevolking
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.

See also: www.isabels-art.com & www.seckleben.com

Siegfried eckleben
P. o. box 933
Swakopmund
Namibia
Tel +[protected]
Mobile +[protected]
Fax +[protected]

Mehr sein als scheinen!

From: [protected]@gmail.com [mailto:[protected]@gmail.com] on behalf of chinaecarts.com
Sent: 06 june 2012 02:23
To: se
Subject: re: order no: [protected]

Dear
Please return the full package to us if you not satisfy the products, we not sell fake products to customer, we will give you refund once we get the return package.
在 2012-6-6 上午2:34,"se" 写道:
Dear madam or sir,

I have received both packages today, thank you.

I have 2 complaints:
1. I did not receive the 1 x classic stylish soft silica gel phone case for iphone 4.
2. the "iphone4s" you sent me is a fake! its hardware is of much lower quality than apple and it runs android software, not ios. the only western languages available are usenglish and french. even in us english the keyboard often contains chinese characters which I cannot read. etc., etc.

Your website http://www.chinaecarts.com/unlocked-apple-iphone-c-18_223.html clearly offers under "apple products" : china wholesale unlocked apple iphone 3g/3gs, iphone 4/4s, those iphone are 100% branded new and original come from apple iphone factory in china directly (foxcoon). buy china cheapest apple iphone with low price!
The product description exactly describes the true iphone with ios, siri, gps and 8mp camera, etc. the one I received does not have these features.in addition, your faqs even promise 12 months warranty by apple:
Faq:
1):why the price is so cheap?
Answer:the iphone of us come from apple iphone factory (foxconn) in china directly. so the price is very cool! we may adjust the price according to the factory price per week.
2):the iphone on your website are branded new and original unlocked factory version?
Answer:yes, our iphone are 100% brand new and original unlocked factory version, they can be used worldwide. also they have 12month warranty by apple like other original iphone.
3):is the iphone free shipping?
Answer:yes, we can ship the iphone worldwide, we will choose the best shipping method to shipment the item according to the destination country. such as dhl, ems, ups, fedex, aramex, airmail etc.
4):can I use discount coupon for apple iphone?
Answer:sorry, apple iphone order not accept discount coupon now.
5):can I get more disocunt if order in bulk?
Answer:that depends on the stock status, if we have more stock available, there will be some discount for bulk order.
6):which payment methods you accept for apple iphone?
Answer:now we only accept western union (5% discount) and bank transfer (5% discount) for apple iphone order.
7):why not accept paypal for payment?
Answer:apple iphone is best-sellers, also it is high value products, apple factory only accept payment in advance, in this case, to keep our business well, we not accept payment by paypal (we accpet payment by paypal for other products). thanks for your understanding.
8):do you have black/white color?
Answer:you can leave comments to us about the color before check out.

So there must be a mistake, I received a cheap iphone imitation instead of the article I ordered.

I see 2 solutions to this problem:
1. you refund my money immediately.
2. you send me a genuine iphone 4s by dhl immediately. (not by mail which will take another month, because I will be travelling for about 4 months, which is why I wanted a real iphone.)

I will return the fake iphone after receipt of the money or the real iphone, if you pay for the shipping,.

Should I not receive a satisfactory reply within 24 hours, I will have to conclude that it was not a mistake, but deliberate fraud. I will then start campaigns on international forums against chinaecarts.com and report chinaecarts as fraudulent dealer to various institutions worldwide.

Best regards

Siegfried eckleben

P. s. my e-books
From bigbang to overpopulation
Vom urknall zur überbevölkerung
Van oerknal tot oorbevolking
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.

See also: www.isabels-art.com & www.seckleben.com

Siegfried eckleben
P. o. box 933
Swakopmund
Namibia
Tel +[protected]
Mobile +[protected]
Fax +[protected]

Mehr sein als scheinen!

From: [protected]@gmail.com [mailto:[protected]@gmail.com] on behalf of chinaecarts.com
Sent: 04 june 2012 02:20
To: se
Subject: re: order confirmation no: [protected]

Dear,
We check the package status with hongkong post, they said the package status is well, please wait be patience, you can contact with your post office and ask them the pacakge status. because the package now in your country. thanks

Regards
2012/5/9 se
Dear madam or sir,

I have made the following payment today:

Auftraggeber siegfried eckleben adresse p. o. box 933
Swakopmund kontonummer [protected] ing-diba bank, frankfurt, germany:
Iban de84500105175405281876 bic ingddeff zahlungsempfänger zielland china name des zahlungsempfängers liu dan feng adresse des zahlungsempfängers 1/f, bei fang building shen nan zhong road shenzhenphone:[protected] iban / kontonummer [protected] bic / fedwire routing number bkchcnbj45a, bank of china 518046 shenzhen china entgelt regelung our: betrag 415, 62 eur gegenwert 415, 62 eur zzgl. entgelt 22, 00 eur gesamtbelastung 437, 62 eur verwendungszweck order number [protected]

Please send a proforma invoice with low value with the order.

Thanks

Siegfried

P. s. my e-books
From bigbang to overpopulation;
Vom urknall zur überbevölkerung;
Van oerknal tot oorbevolking;
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.

Siegfried eckleben
P. o. box 933
Swakopmund
Namibia

Tel: +[protected]
Cell: +[protected]
Fax: +[protected]
Web: www.isabels-art.com & www.seckleben.com

>

— original message —
From: chinaecarts.com [mailto:[protected]@chinaecarts.com]
Sent: 09 may 2012 06:36
To: siegfried eckleben
Subject: order confirmation no: [protected]

Order confirmation from chinaecarts.com

Siegfried eckleben

Thanks for shopping with us today!
The following are the details of your order.

Order number: [protected]
Date ordered: wednesday 09 may, 2012
Detailed invoice:
Http://www.chinaecarts.com/index.php?main_page=account_history_info&order_id=20124298

All accessories black color please!

Products

1 x unlocked factory version apple iphone 4s 16gb branded new free shipping
(cec_apc_102) = €401.09
1 x classic stylish soft silica gel phone case for iphone 4 ([epc_ipa_050]) = €4.29
1 x iphone 4 protector for front screen and back protection ([epc_ipa_201]) = €0.61
1 x fm transmitter with cigarette mount holder and charger for iphone / ipod
([epc_ipa_505]) = €11.57
1 x usb data cable for iphone 4 / 3g / 3gs / ipad ([epc_ipa_603]) =
€0.58

Sub-total: €418.13
Dhl to na (0.53kg): €14.81
Payment type discount: -€17.32
Total: €415.62

Delivery address

Siegfried eckleben
Sonnengarten no.1, nonidas st.
Swakopmund, 99999
Erongo, namibia

Billing address

Siegfried eckleben
Sonnengarten no.1, nonidas st.
Swakopmund, 99999
Erongo, namibia

Payment method

Wire transfer payment (bank wire transfer enjoy 5% discount! 2-3 working
Days)

Make payable to:

Account name:liu dan feng - account number:[protected] - receiver
Telephone:[protected] - bank name:bank of china shenzhen beifang building sub-branch - bank address:1/f, bei fang building, shen nan zhong road, shenzhen, china - swift code:bkchcnbj 45a

After the payment, please send payment receipt to us. important note:please leave payment remarks empty when you make payment, or else we cant get your payment. thanks

Your order will not be shipped until we receive the payment.


This email address was given to us by you or by one of our customers. if you feel that you have received this email in error, please send an email to [protected]@chinaecarts.com


Copyright (c) 2012 chinaecarts.com. powered by zen cart

This email is sent in accordance with the us can-spam law in effect 01/01/2004. removal requests can be sent to this address and will be honored and respected.


Chinaecarts terms
Address: room 5188, seg building, huaqiang road, shenzhen, china
Website:www.chinaecarts.com
Email: [protected]@chinaecarts.com

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

268 comments
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Liantini Gondokusumo
Apr 06, 2008 1:52 pm EDT

I NEVER APPROVED TO DEBIT MY ACCOUNT, AND I TRIED TO CALLED CUSTOMER SEVICE MANY TIME TO ASKED ABOUT IT.
BUT I FAILED TO CONTACT CUSTOMER SERVICE.
THIS YEAR, FBO INDEPENDENCE PLUS PLATINUM MEMBERSHIP ALREADY DEBIT 3 TIME FROM MY ACCOUNT.
1. 01/04/2008 $14.95
2. 02/06/2008 $ 14.95
3. 04/03/2008 $ 14.95

SO TOTAL $44.85

AND I WANT MY MONEY BACK. I NEVER GOT, HAVE AND USE FBO INDEPENDENCE PLUS PLATINUM CARD.

THANK YOU FOR YOUR ATTENTION,

SINCERELY,
LIANTINI GONDOKUSUMO.
PHONE NO. [protected]

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MARGARET WOODS
Apr 08, 2008 12:57 pm EDT

I DID NOT AUTHORIZE THIS COMPANY TO WITHDRAW ANY MONEY FROM MY ACCOUNT. I WOULD LIKE TO CANCEL THAT TRANSACTION AND GET A REFUND IN THE AMOUNT OF 49.95 CREDITED TO MY CHECKING ACCOUNT. THAT WAS THE AMOUNT TAKEN FROM MY ACCOUNT. PLEASE REPLY TO THIS MESSAGE BY E-MAIL OR TO MY HOME PHONE NUMBER [protected].

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David
Apr 09, 2008 4:44 am EDT

They got me too and I've never heard of this group and they passed a check that I have wrote. Now I've got to close this account and set up another. Someone need to catch these people and punish them.

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Kimberly Heidenreich
Apr 09, 2008 5:44 pm EDT

TODAY I SAT DOWN TO BALANCE CHECK BOOK . I USE REGION ONLINE BANKING TO COMPARE STATMENTS TO MAKE SURE I HAVE WHAT IS ON STATMENT... IM A SINGLE MOTHER OF THREE.I DIDNT HAVE CONTACT WITH THESE PEOPLE. HE CREATED A FAKE CHECK WITH ALL MY INFO..DONT KNOW HOW THEY GOT THE INFO... THE FAKE CHECK #73751 WAS FOR $49.95...I KNEW IT WAS A FAKE WHEN I SEEN THE FAKE CHECK..I USE DEBIT CARD.. MY NEXT CHECK IN BOOK IS 0103...SO I DIDNT AUTHORIZE THIS CHECK... AND I WANT TO GET THESE PEOPLE...WHAT THEY DID WAS WRONG NOT JUST TO ME BUT THE MANY OTHERS OUT THERE..THE NUMBER [protected] HAS BEEN DISCONNECTED. I GOT THE NUMBER FROM MY BANK. WHEN I WAS TRYING TO FIND OUT ABOUT WHERE THE CHECK CAME FROM AND WHO... CALLED NUMBER NO LONGER IN SERVICE... I BELIEVE IN KARMA GOOD AND BAD.. SOONER OR LATER HIS BAD KARMA IS GOING TO CATCH UP WITH THEM... BECAUSE OF HIM MY ACCOUNT IS IN THE RED AND I HAVE NO CLUE HOW IM GOING TO PAY BILLS AND CARE FOR MY 3 CHILDREN... HE OR THEY WILL GET THEIRS... I AM FILING A BANK FRAUD REPORT... WITH THE INFO I HAVE POLICE MAY BE ABLE TO GET HIM...

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tammie
Apr 10, 2008 7:52 am EDT

They got me also. I don't know what to do they took my last bit of maney and caused me to overdraft. I will help any and all that want to pursue this further. my email is tlweber1303@yahoo.com

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AudreyMcPherson
Apr 10, 2008 10:22 am EDT

I am being ripped off every month for $14.95 for some Onyx Platinum Membership that I did not agree to. I would like my money put back into my account I did not apply for any credit card with these people. I do not have a credit card from these people and I would like to have my money placed back into my account. Who do these people think that they are. They should be persecuted for this crime. I work hard for my money. I have a family to support. How are we going to stop people like this. This has been going on for 4 months.

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lionfight10
Hazlehurst, US
Apr 10, 2008 1:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Above comment is not accurate - now I can see that the fee's charged people are different from one case to another - there is no consistency in how these people conduct business. PVC has illegally charged me via a bank check, unauthorized by me, twice - once $45.00 and the other $44.00. No explanation and the fact of the matter is that trying to call and get through to someone to cancel this account - however it was set up - is almost impossible. They do not seem to understand that this time they hit the bank book of an ex-law enforcement person and this time I will take it to the full extent of the law. Either PVC give me back my money with a full explanation of how they accomplished what they did, without my knowledge...especially how they obtained my information and banking information which is supposed to be private...sounds like a job for the FBI and IRS under Rico...

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Briley WIndham
Apr 10, 2008 3:50 pm EDT

I agree with the other two i dont know how in the hell they got my informatin but drafted 49.95 from my account with any autherization from me

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AudreyMcPherson
Apr 11, 2008 5:07 am EDT

This is the second time I am sending out an e-mail in regards to these thieves that are stealing money from innocent people. These people have been garnishing monies out of my accound since December 2007. They have taken $14.95 from December until March. I would like to have my money placed back into my account. Do I need to hire a lawyer and file for a class action acccount against these people for fraud. I want my money I have a family and mouths to feed. How soon is this issue going to be resolved.

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sonja young
Apr 12, 2008 11:44 am EDT

I completely agree with the comments and complaints against this company! I too have just received a nsf letter from my bank stating that this company has deposited a check in my account for $19.95. I have never authorized this to happen and it upsets me to know that they have not been stopped yet. I am very careful as to how and who I use my checking account because my family is a low income family that work hard for the things we have. I only use my checking account to pay my household bills and only put enough money in the bank to cover my checks and have gas money. So again I will say that this company needs to be STOPPED! If I can be any help to others please let me know.

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Gary Graham
Apr 13, 2008 12:47 pm EDT

I too was scammed by AEC FBO Club Services. I did not authorize any debit. It just showed up. Anyone out there have success getting this resolved? I was charged $64.50 for nothing. I did not sign up for anything and I can't get through on their phone number.

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Stacey
Apr 14, 2008 10:40 am EDT

I too was charged $3.95 by AEC, I called them at the [protected] number. They canceled my membership. I must have clicked yes on some offer without realizing it. Anyway if you call they will cancel.

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Tracy
Apr 14, 2008 1:04 pm EDT

I had the exact same thing happen and the phone number they provided my bank for the drafy is a disconnected number. I have no clue what to do. I am cintacting the BBB.

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felicia robinson
Apr 14, 2008 2:48 pm EDT

I called the 1-888 number there is a web address you can go to www.consumerbill.com do a live chat with the rep and they will cancel the services that you never wanted in the first place I hope this helps to aLL OTHERS WHO 'S BANK ACCOUNT WAS DEBITED WHEN IT SHOULD NOT HAVE BEEN BI=UT THEY WILL NOT REFUND ANY MONIES THEY ALREADY CHARGED YOU HAVE TO GO TO YOUR BANK AND THEY WILL RE-INVESTIGATE AND REFUND YOU THE MONEY

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Scot Baronet
Apr 14, 2008 4:40 pm EDT

so far everything I have read on the comments mirror exactly what has happened to me. NSF charges from my bank has set me back and now I don't have enough to cover necessities. But does anyone know how we can recoop any of this. We can complain but what or who can we turn to.

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Ed Miller
Apr 16, 2008 7:02 am EDT

I had three withdrawals from my checking, one each month, since February 1, 2008. I contacted Members Service to find out who they were.
The person I spoke to sid I had joined an online buyers club, with a credit limit of 5000 dollars. I explained that I had signed up for no such thing, she said they would cancel my account, and send me a refund of 64.50. It's now April they have taken 258.00 from my account and cost me 128.00 in overdraft fees. Still no refund and no returned calls or emails.

How can this fraudualent company be stopped?

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Sharon
Apr 16, 2008 12:04 pm EDT

This company took $19.95 from my checking account causing my account to become overdrawn. I filed a fraud claim against them and closed my account. Now i have to wait for them to investigate this company. I never authorized this company to take any money nor would I ever issue a check with a high number like the one they used. I filed a complaint with the better business bureau and am going to file another one with the attorney generals' office. I will no longer give out my account information online again.

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Diane
Apr 17, 2008 2:09 pm EDT

I experienced the exact same thing as everyone else on this site. I have tried all of the phone numbers and the website with no success. If anyone gets through to the company responsible for these fraudulant charges, pPlease advise how to reach them asap.

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Steven G. Jiles
Apr 18, 2008 10:36 am EDT

I also have been being ripped off for the past 4 months.
I called my bank and they have stopped payment.
I may have to close my account and start another.
I have also called a detective that is investigating
this. Please put all of my money bvack in my account.

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corey
San Diego, US
Apr 18, 2008 1:43 pm EDT

AEC FBO is not the company charging you people. They are a payment processor and only process payments for companies that tell them to. Their name has to be on the check by law, that's why you see it. If you look in the memo area on the check you will see company name or the phone number for the company that is actually charging you. I can also tell you that the two complaints here are about two totally seperate companies. The one at the top is PlayersVacationClub un sure what the other is, PlayersVacationClub is a travel lending company and if you actually call them you can cancel your membership and they will give you a refund. I guess it is easier to complain about something then to do anything to resolve it..funny! [protected] 9am-5pm PST

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corey
San Diego, US
Apr 18, 2008 2:02 pm EDT

I think people should quit watching the news so much because it makes them paranoid. Listen, there aren't companies out there are are going through your computer when you enter your bank account info online and taking it and charging your account. Are there hackers out there that can get into your computer? Yes. Are they getting your account information, possibly, but it's only because you aren't taking the necessary steps to protect your info. It's amazing how many people enter their personal info on websites that they are not sure about or do not have a secure page to eneter the information on. You shoould only enter information on pages that are protected and secure.
The reason you were charged is because you applied for a loan or credit card offer online. There was a section that came up and offered two other services(not related to the loan) which you could of either accepted, or declined. Instead of reading the offer, which by the way, clearly stated that you would be charged after the free trial if you accepted and didnt call to cancel, you just accepted the offers. Possibly because you thought you needed to to qualify for the loan or just didn't feel like reading it, I don't know, but it was an offer and could have been declined and you wouldn't have been charged. Anyways, I am sure if you actually called the places that charged you they would have been more than happy to assist you with getting your money back...doesn't seem like you gave them a chance though.

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Jerrica Sharp
Apr 21, 2008 12:21 pm EDT

The same thing happened to me. The same company and the same amount. I did some digging and found this web site that is linked with them. What happened: I was applying for a payday advance and there were so many pop up that you get lost on which window is the actuall window you started with. I continued to fill out the information not knowing that I was on a different window. After filling the same information over and over I began to wonder why it wasn't taking the information, and that is when I figured out what had happened. My bank statement showed the same information on the check that I never approved. Blurry and illegable. Called the number and got this web site to go to. www.consumerbill.com. Go into contact us and have them call you back. I will get my refund in thirty to fourty-five days. Better than never at all.

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FERNANDACORNETTE
Apr 21, 2008 5:14 pm EDT

WITHDREW $49.95 OUT OF MY CHECKINGACCOUNT, THEY HAD NO AUTORIZATION. I NEED YOU TO RETURN MY MONEY. THEIR ROBERS AND LAIERS.

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g
Apr 22, 2008 12:35 pm EDT

Live Chat...company is a joke. Onxy Visa Membership/Consumerbill.com... I called Huntington Centralized Returns to get the address of this scammers...
more to follow

Please wait for a site operator to respond.
You are now chatting with 'Mary'
Mary: Hello
Mary: How may I help you?
Gary Backus: Hi ...I fell for this scam...my lost but please stop taking money out of my account now
Mary: One moment please.
Gary Backus: AEC FBO Onxy Platinum Membership, it is a farce and I should not have to close my accounts to stop your bogus company from stealing from it. STOP NOW!
Gary Backus: Most recent check 20637 $17.95 back of check read HUNTINGTON 401 CENTRALIZED RETURNS - [protected] / [protected]
Mary: You appliedn on Onyxvisa.com for non secure CC. We no longer deal with that affiliate. We can cancel your account. Per the history in our database on your account, you haven't contact us before to cancel this membership
Gary Backus: BS! It was a scam and the run around was a joke...cancel now!
Mary: I can definitely cancel your account
Gary Backus: Give me the information on this affilate?
Gary Backus: Stealing is a crime
Mary: I already did, it is onyxvisa.com
Gary Backus: the address, street location etc telephone
Gary Backus: when did you stop dealing w/ this affiliate...by the way?
Mary: You need our address, sir?
Gary Backus: sure and the affiliate
Mary: Customer Services Inc.
Mary: P.O Box 52080 Sparks Nv 89435
Mary: Phone number is [protected]
Gary Backus: physical address
Mary: That is our address.
Gary Backus: That is a PO box...what is the physical address of the door you walk into in the morning
Gary Backus: And BTW if you no longer deal w/ this affiliate...how can you cancel my bogus account
Caroline: Mr. Backus you are now Chatting with the Director of the company--I am not going to put up with the language that you are using and the attitude that you have. None of your personal information can end up in our database without you Submitting that online!
Caroline: I am sick of individiual like you who do not want to take responsibility for their actions!
Caroline: people like you should be ashamed of what you do!
Gary Backus: I did take responsibility "my lost"
Gary Backus: You are supporting thieves and I should be ashamed?
Caroline: If you think we are such a scam then go to the police!
Caroline: They will be more than happy to conduct an investigation with our help!
Gary Backus: what language?
Caroline: You mean--the BS!
Gary Backus: WHY WON'T YOU JUST GIVE ME WHAT i ASKED FOR?
Gary Backus: BS! you're kidding...you have a problem w/ what you decoded
Caroline: Your account has been cancelled and you are no longer a customer. You should take responsibility, like I said, of you actions. I will be more than happy to have the police do an investigation~!
Gary Backus: the address where they can go talk to sommeone would be nice
Gary Backus: still have seen it
Gary Backus: what are you afraid of?
Caroline: Just as a refrence--this Chat will be given over to them--any and all information dealing with your account is presented to them. When they do an investigation. Have a great day!
Chat session has been terminated by the site operator.

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JODI
Apr 23, 2008 7:23 am EDT

WITHDREW MONEY THAT WAS NOT AUTHORIZED !

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corey
San Diego, US
Apr 23, 2008 12:21 pm EDT

EVERYBODY PLEASE READ!

AEC FBO is a payment processor that has many companies they work for. If it says AEC FBO next to the charge, it doesn't mean it is PlayersVacationClub
d.b.a MyComputerClub
d.b.a. eClubUSA

[protected] 9am-5pm PST(west coast) M-F

These three services mentioned are the same company, but are different memberships. Our charges have our number next to them on your statements. If you do not see our number then it isn't our company that is charging you, but one of the many other companies that AEC FBO process payments for.

For anyone that says they are having a hard time getting through to us. You are either calling us when we are not open, dialing the number incorrectly or not really making the call

For the guy that was charged the $45 and $44. Those are our renewal fees for one of our memberships. This means you joined our service either last year or one of the previous years in the same month you were charged. A notification(reminder) package was sent to you a month before the charges occured to give you the heads up. It states in our terms when you joined that our renewal is automatic unless you cancel.

If you call us we give full refunds on renewal membership fees.

Bottom line- you guys have every right to make complaints, but if you do make sure they have merit. We are an outstanding program and make it very easy to contact us if you have issues and we offer refunds to anyone that wants one. If you would make as much effort in getting a hold of us as you do making these complaints then we wouldn't need websites like this one.

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corey
San Diego, US
Apr 23, 2008 3:20 pm EDT

The $49.95 charge is not our company. You may want to recheck your account and read the descripton next to the charge or have the bank assist you.

Club services [protected]

Above is how our charges show.

Also, we are not in New Jersey. We are in San Diego.

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Fred
May 02, 2008 5:09 pm EDT

This is what I got after reading all the other postings concerning this scam. I still have yet to receive a refund and don't really expect to. I haven't been charged since then, however.

Please wait for a site operator to respond.

You are now chatting with 'Saya'

Saya: Hello.

Fred: hello

Saya: How can I help you ?

Fred: I have a charge in my bank acct for 17.95 from your company. I have no idea who you are or why you would charge me this fee

Saya: What is your first and last name?

Fred: Fred H**

Saya: One moment please

Saya: Our records show that you applied for Platinum Visa Card and you have a credit line of $10, 500 to purchase item online at our website. This credit card that you applied is a stored visa card that you can use to shop online at our web site and pay no interest. We have all kind of product from high end electronic such as Plasma TV, Computer, Laptop, Sport gear, Cloth and etc…

Saya: * Voicemail and Long Distance service at a rate of $.039 per minute. Service can be accessed from Home, Office, Cell or on the road. Members can choose to provide friends and family a local or a personal 800# to reach them. Service also includes: Follow-Me service. Conference Calling, Call Screening, Call Transfer, Promotional Concierge services and much More!

Saya: * Guaranteed issued store value Visa card for Member

Saya: * One free credit report from each of the three major credit bureaus each year.

Saya: * Members automatically become an Affiliate of our company allowing them to make money by referring individuals to this program (all details will be included with your membership package).

Saya: * Access to Cash Advance

Fred: I do not recall applying for this. I wish to have my name removed and the charge refunded to my account immediately please.

Saya: I can cancel it and issue a refund but it comes in the form of a check and takes 30-45 business days.

Saya: What is the address that you want refund mail to ?

Fred: *****

Fred: *****

Fred: *****

Saya: Thank you

Saya: Your refund will be mailed to your home address within 30-45 business days..

Fred: why does it take so long to refund?

Saya: We have to wait until the transaction posted as collected first, then we can process refund.

Fred: I will be looking forward to my refund. thank you.

Saya: Your welcome and you have a nice da

Saya: day*

Fred: same to you

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Patricia A Davis
May 03, 2008 10:28 am EDT

I don't have much information but I want this to stop ASAP...
This Co did not have my authorization and to use a check saying signature on file disturbs me also...

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Paulette
May 03, 2008 1:03 pm EDT

I have received two debits from my account on for Apr 08 and now May 08. My bank provided me with the information and closed my account. I am now waiting for my overdraft fees to be returned to me. Yes something needs to be done to stop companys like this.

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Charles McMillan
May 03, 2008 3:46 pm EDT

I agree, I also was charged 14.95 though it only recently started.

I have never even HEARD of this company before.

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Brent Henrie
May 06, 2008 9:42 pm EDT

There was a check processed through our bank for the amount of 19.95 for a "free trial subscription program" we did not authorize this or even know about this until we checked our bank statement. it shows on the check to call [protected], when we call this number it refers you to www.consumerbills.com. neither one of these was helpful and no one could be reached at either one. we never talked nor even heard of this company.

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yvonne soto
May 07, 2008 8:15 am EDT

I disagree with the above comment, NOONE authorized anyone to dip into my account not only once, but twice and illegaly withdraw 2 19.95 fees WITHOUT my authorization.
You say that we should conatct you, but make it nearly impossible to reach anyone, I once called and it was a number to a porn site! Please do not sit there and act as if you are a caring company, you are a scam and there are NUMEROUS websites about you.
I have been trying to contact anyone but all I get is a recording.
I am going to take this to the full extent as well,
how dare you do what you do and expeact to justify yourselves with lame excuses.
You will be hearing from me.

garglesss
garglesss
US
May 07, 2008 12:31 pm EDT

Totally agree with the people complaining. But know this I had my account for years and because of these people had to close it. I will be putting a law suite against your company. I have reported you all to the FBI. This is a federal crime. Enough is enough. I suggest you all shut down your operation etc.

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kelly croft
May 07, 2008 1:16 pm EDT

Jerks, I never even heard of this company till they took money out of my acct. they need 2 b stopped! What a hassle! I dont even know how they got my info. I will also b contacting bbb and the local newsstation hope they r ready, they lit the fire!

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Jorge Marques
May 07, 2008 5:37 pm EDT

Yes, it happen to me too, but i called the # on the Bank Statement and somebody from the costumer service picked up and explained to me that was a monthly membership fee (i allready cancelled mine), and it happen because after i bought something in the internet another window pops up asking if you wanna get a 25$ gift card and the moment you click yes you became a member and start paying the fee, until you call the # on your statement and cancel you membership.

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y.chn
May 07, 2008 7:46 pm EDT

I 've found the same check of 19.95 post on my account. But the number is [protected] that is disconnected.

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Patrick Sy
May 08, 2008 12:11 am EDT

I live in the UK, I was charged same $3.95 am writing a fraud dispute, who the ### are these people?

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bhoops
May 08, 2008 5:54 pm EDT

Today, I checked my statement online so i could buy dinner when I came across a check with a very high 90000 number. So i checked it out and saw a AEC FBO Prime time savings club name and an amount of 19.95. I now cannot have dinner with my pregnant wife because of this. I filed fraud, got my account shut down, but filed a complaint with the bbb on behalf of everyone who got debited. This place is located somewhere in wisconson according to bbb, if anyone was wandering.

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Chris
May 09, 2008 2:53 am EDT

I have just experienced the same thing. There was a check written on my account for the amount of $19.95 also. On the check was the number [protected] which refer me to the website www.consumerbill.com. I have never heard of this company before in my life. I have contacted my bank to see if I can get it straightened out.

  1. AEC FBO Contacts

  2. AEC FBO phone numbers
    903-306 0399
    903-306 0399
    Click up if you have successfully reached AEC FBO by calling 903-306 0399 phone number 0 0 users reported that they have successfully reached AEC FBO by calling 903-306 0399 phone number Click down if you have unsuccessfully reached AEC FBO by calling 903-306 0399 phone number 0 0 users reported that they have UNsuccessfully reached AEC FBO by calling 903-306 0399 phone number
  3. AEC FBO address
    45 timberlane, Texarkana, Texas, 75501, United States
  4. AEC FBO social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024