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AEC FBO review: fake iphone supplied 268

C
Author of the review
11:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

E-stores china offers genuine apple iphones on www.chinaecarts.com. they claim to obtain these directly from apple supplier foxcon. their product description is verbatim apple and they even claim to offer a 12-month warranty by apple. I ordered an iphone4s and received a cheap fake, apparently running the android operating system instead of ios. after my threat to start an international campaign against chinaecarts, they seem to have taken some compromising data off their website. the e-mail-correspondence is self-explanatory:
………………………………………………………………………………………

Dear madam or sir,

Please refund my money first to

Account [protected], ing-diba bank, bic ingddeff or
Paypal: [protected]@gmx.net

After refund I will send the "iphone" back.

If I don't receive the refund within 24 hours, I will start campaigns on international forums against chinaecarts.com, report chinaecarts as fraudulent dealer to various institutions worldwide and get your website blocked for commercial transactions.

Thanks and best regards

Siegfried eckleben

P. s. my e-books
From bigbang to overpopulation
Vom urknall zur überbevölkerung
Van oerknal tot oorbevolking
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.

See also: www.isabels-art.com & www.seckleben.com

Siegfried eckleben
P. o. box 933
Swakopmund
Namibia
Tel +[protected]
Mobile +[protected]
Fax +[protected]

Mehr sein als scheinen!

From: [protected]@gmail.com [mailto:[protected]@gmail.com] on behalf of chinaecarts.com
Sent: 06 june 2012 02:23
To: se
Subject: re: order no: [protected]

Dear
Please return the full package to us if you not satisfy the products, we not sell fake products to customer, we will give you refund once we get the return package.
在 2012-6-6 上午2:34,"se" 写道:
Dear madam or sir,

I have received both packages today, thank you.

I have 2 complaints:
1. I did not receive the 1 x classic stylish soft silica gel phone case for iphone 4.
2. the "iphone4s" you sent me is a fake! its hardware is of much lower quality than apple and it runs android software, not ios. the only western languages available are usenglish and french. even in us english the keyboard often contains chinese characters which I cannot read. etc., etc.

Your website http://www.chinaecarts.com/unlocked-apple-iphone-c-18_223.html clearly offers under "apple products" : china wholesale unlocked apple iphone 3g/3gs, iphone 4/4s, those iphone are 100% branded new and original come from apple iphone factory in china directly (foxcoon). buy china cheapest apple iphone with low price!
The product description exactly describes the true iphone with ios, siri, gps and 8mp camera, etc. the one I received does not have these features.in addition, your faqs even promise 12 months warranty by apple:
Faq:
1):why the price is so cheap?
Answer:the iphone of us come from apple iphone factory (foxconn) in china directly. so the price is very cool! we may adjust the price according to the factory price per week.
2):the iphone on your website are branded new and original unlocked factory version?
Answer:yes, our iphone are 100% brand new and original unlocked factory version, they can be used worldwide. also they have 12month warranty by apple like other original iphone.
3):is the iphone free shipping?
Answer:yes, we can ship the iphone worldwide, we will choose the best shipping method to shipment the item according to the destination country. such as dhl, ems, ups, fedex, aramex, airmail etc.
4):can I use discount coupon for apple iphone?
Answer:sorry, apple iphone order not accept discount coupon now.
5):can I get more disocunt if order in bulk?
Answer:that depends on the stock status, if we have more stock available, there will be some discount for bulk order.
6):which payment methods you accept for apple iphone?
Answer:now we only accept western union (5% discount) and bank transfer (5% discount) for apple iphone order.
7):why not accept paypal for payment?
Answer:apple iphone is best-sellers, also it is high value products, apple factory only accept payment in advance, in this case, to keep our business well, we not accept payment by paypal (we accpet payment by paypal for other products). thanks for your understanding.
8):do you have black/white color?
Answer:you can leave comments to us about the color before check out.

So there must be a mistake, I received a cheap iphone imitation instead of the article I ordered.

I see 2 solutions to this problem:
1. you refund my money immediately.
2. you send me a genuine iphone 4s by dhl immediately. (not by mail which will take another month, because I will be travelling for about 4 months, which is why I wanted a real iphone.)

I will return the fake iphone after receipt of the money or the real iphone, if you pay for the shipping,.

Should I not receive a satisfactory reply within 24 hours, I will have to conclude that it was not a mistake, but deliberate fraud. I will then start campaigns on international forums against chinaecarts.com and report chinaecarts as fraudulent dealer to various institutions worldwide.

Best regards

Siegfried eckleben

P. s. my e-books
From bigbang to overpopulation
Vom urknall zur überbevölkerung
Van oerknal tot oorbevolking
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.

See also: www.isabels-art.com & www.seckleben.com

Siegfried eckleben
P. o. box 933
Swakopmund
Namibia
Tel +[protected]
Mobile +[protected]
Fax +[protected]

Mehr sein als scheinen!

From: [protected]@gmail.com [mailto:[protected]@gmail.com] on behalf of chinaecarts.com
Sent: 04 june 2012 02:20
To: se
Subject: re: order confirmation no: [protected]

Dear,
We check the package status with hongkong post, they said the package status is well, please wait be patience, you can contact with your post office and ask them the pacakge status. because the package now in your country. thanks

Regards
2012/5/9 se
Dear madam or sir,

I have made the following payment today:

Auftraggeber siegfried eckleben adresse p. o. box 933
Swakopmund kontonummer [protected] ing-diba bank, frankfurt, germany:
Iban de84500105175405281876 bic ingddeff zahlungsempfänger zielland china name des zahlungsempfängers liu dan feng adresse des zahlungsempfängers 1/f, bei fang building shen nan zhong road shenzhenphone:[protected] iban / kontonummer [protected] bic / fedwire routing number bkchcnbj45a, bank of china 518046 shenzhen china entgelt regelung our: betrag 415, 62 eur gegenwert 415, 62 eur zzgl. entgelt 22, 00 eur gesamtbelastung 437, 62 eur verwendungszweck order number [protected]

Please send a proforma invoice with low value with the order.

Thanks

Siegfried

P. s. my e-books
From bigbang to overpopulation;
Vom urknall zur überbevölkerung;
Van oerknal tot oorbevolking;
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.

Siegfried eckleben
P. o. box 933
Swakopmund
Namibia

Tel: +[protected]
Cell: +[protected]
Fax: +[protected]
Web: www.isabels-art.com & www.seckleben.com

>

— original message —
From: chinaecarts.com [mailto:[protected]@chinaecarts.com]
Sent: 09 may 2012 06:36
To: siegfried eckleben
Subject: order confirmation no: [protected]

Order confirmation from chinaecarts.com

Siegfried eckleben

Thanks for shopping with us today!
The following are the details of your order.

Order number: [protected]
Date ordered: wednesday 09 may, 2012
Detailed invoice:
Http://www.chinaecarts.com/index.php?main_page=account_history_info&order_id=20124298

All accessories black color please!

Products

1 x unlocked factory version apple iphone 4s 16gb branded new free shipping
(cec_apc_102) = €401.09
1 x classic stylish soft silica gel phone case for iphone 4 ([epc_ipa_050]) = €4.29
1 x iphone 4 protector for front screen and back protection ([epc_ipa_201]) = €0.61
1 x fm transmitter with cigarette mount holder and charger for iphone / ipod
([epc_ipa_505]) = €11.57
1 x usb data cable for iphone 4 / 3g / 3gs / ipad ([epc_ipa_603]) =
€0.58

Sub-total: €418.13
Dhl to na (0.53kg): €14.81
Payment type discount: -€17.32
Total: €415.62

Delivery address

Siegfried eckleben
Sonnengarten no.1, nonidas st.
Swakopmund, 99999
Erongo, namibia

Billing address

Siegfried eckleben
Sonnengarten no.1, nonidas st.
Swakopmund, 99999
Erongo, namibia

Payment method

Wire transfer payment (bank wire transfer enjoy 5% discount! 2-3 working
Days)

Make payable to:

Account name:liu dan feng - account number:[protected] - receiver
Telephone:[protected] - bank name:bank of china shenzhen beifang building sub-branch - bank address:1/f, bei fang building, shen nan zhong road, shenzhen, china - swift code:bkchcnbj 45a

After the payment, please send payment receipt to us. important note:please leave payment remarks empty when you make payment, or else we cant get your payment. thanks

Your order will not be shipped until we receive the payment.


This email address was given to us by you or by one of our customers. if you feel that you have received this email in error, please send an email to [protected]@chinaecarts.com


Copyright (c) 2012 chinaecarts.com. powered by zen cart

This email is sent in accordance with the us can-spam law in effect 01/01/2004. removal requests can be sent to this address and will be honored and respected.


Chinaecarts terms
Address: room 5188, seg building, huaqiang road, shenzhen, china
Website:www.chinaecarts.com
Email: [protected]@chinaecarts.com

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

268 comments
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Tguinn
May 09, 2008 5:02 pm EDT

I agree...I received NO package or clarification on this company and 49.00 was deducted from my account. I am worried more money will be taken at any time. I have notified my bank and will back these complaints 100 %.

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sharon
May 10, 2008 1:43 pm EDT

to whom it may concern;
my name is sharon and this company has been taking money out of my account. So I would like for this compant to be know as a bad bad company so people please be very very awear of this company!

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David Sopher
May 14, 2008 3:16 pm EDT

Have no idea what website this came from but I did not get the loan I applied for but they took money from my bank account without my authorization. And they put my account in arrears an caused undue problems with my other bills. I am on social security disability and my money only goes so far.

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Joshua Smith
May 14, 2008 8:19 pm EDT

www.consumerbill.com is the website listed through my banks E-Check file.

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Melanie Clark
May 16, 2008 9:15 am EDT

AEC FBO Platinum SRVC Membership Club has charged my account $79.95 for some Platinum Services. They don't give any info on what it is and why... I don't need this service but i need a refund... I am going further into reporting this company, they are doing this to too many people and then don't want to deal with you when you call for info... This is a scam and this is how this company is making there money...

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missey payne
May 16, 2008 11:33 am EDT

OMG i can't belive this i had no clue about what the heck what this check was on my account for and I DONT USE CHECKS so i called my bank and got the number and had the same results as everyone else i also called the number it said for bank reps to call and the bank has to leave a message and number for them to call them back to so i left and message pissed off one at that telling them they are frauds and that if they dare to call me back to do so so that they can talk to the army MPs about thier actions. THIS IS ### on top of that they had the wrong address and everything people like this need to suffer. I don't see how they havent been stoped if so many people have had this problem

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Katie Schoenstra
May 17, 2008 10:33 am EDT

I've been getting charged $17.95 for probably the better part of a year now. And like everyone else I have no idea who this company is and how they got authorized to take my money.

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Carrie
May 19, 2008 5:15 pm EDT

I have been dealing with this with my bank also. This AEC FBC company has been charging my account 14.95 every month for awhile. I filed a dispute with my bank and they said they will reverse a couple of the overdraft fees but what about my money I lost in the past fes months. I going to try to filr a Federal Reg E report, I think it's called, with my bank and see if I can get my money back. I hope so because I work hard for my money too and even 14.95 means alot to me right now. I hope all of us victims can get some justice.

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Pamela M. Toland
May 20, 2008 8:17 am EDT

I just looked on my bank account and found the check of 16.95 had been deducted. Fortunally, the phone # was an active one. I cancelled that account and suppose to be refunded the money. I will believe when its back in my account. I was explained that I agreed when I purchase something online that a pop up was shown to see if I wanted to try this. I have my pop-up blocker on so I did not see this pop-up nor did I accept to try this primetime. The only thing that I purchased lately was wresting tickets on ticketmaster so don't know if yall did but I think this is where it was at.

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Christine
May 20, 2008 8:34 am EDT

Does anyone know how to report these people?

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melody
May 20, 2008 4:06 pm EDT

Taking money from my bank with out me knowing, i did not sign up for anything!

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sarah
May 20, 2008 10:45 pm EDT

How the hell did these people even get my banking information? I have never done any business online where I had to supply my bank account info! This company has tried to take 3 different payments ($64.50;$3.95;$99.00) all in the past 10 days, so not only has that over drawn my account by $$167.45, I have racked up $102 in NSF fees! Who the ### ARE YOU PEOPLE? And more importantly what gives you the right to screw me out of 269.46?!? I tell you what, I have called once an hour every hour that your company claims to be open, and nobody answers that phone, why don' t you try giving us an actual address, or email address!

I would also like to know a couple things (other than why the hell you are trying to scam money out of my bank account)

1) How is it you are supposedly located in New Jersey, but your office hours are 9-5 west coast time? Last time I checked New Jersey was on the East coast and not in PST!

2) Why don't you guys publish your corporate bank account information on the internet so that some of us that are getting screwed by you can maybe scam some of our money back out of your account without authorization?

3) Who's laws is your business governed by? In the 50 states of the United States you need to have some sort of signature before you can withdrawl money from an account, or at least a signed debit authorization!

and finally, if you are a legitimate company like you claim to be, why don't you send me your address, and the name of your top 3 CEO's! I would like to pay them a visit...

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Debra Hubacher
May 21, 2008 5:34 pm EDT

How do I get this stopped from being taken monthly from my account. $17.95

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AleX
May 22, 2008 6:58 am EDT

i was hit twice one for $17.95 and 14.95 i cant get a a hold of anyone .. This is a rip off ! How are they gettting our information ...

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June Booker
May 22, 2008 8:38 am EDT

Same thing happened to me yesterday, but my bank contacted their bank and the charge was credited to my checking account. I filed a complaint with the B.B.B hopefully that does some good, if not I will sue the company

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THEODORE BENNETT
May 23, 2008 9:39 am EDT

TRIED TO GET 3.95 FROM MY CHECKING ACCOUNT NOW I AM BEING CHARGED A 32.00 INSUFFIENT FUND CHARGE DONT WANT ANYTHING FROM THIS COMPANY

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Jared Santore
May 27, 2008 7:31 am EDT

I the same as I have had $64.50 cents with drawed from my account and now 3.95. I absoutley know I would have never signed up for anything like this. I was applying for some credit cards for people with less than perfect credit and submited my bank info to this group (which I should have never done) I just called their customer service # and of course the were closed. Unbelieveable. I am going to have to change bank accounts because this bull ### will continually happen and you will have ###s like the one who responds saying " we are legitimate" "People know exactly what they are getting into". I guarantee you this is probably a small time operation comprised of computer hackers who have devised a plan to screw people out of money. And will probably do so for some time based out of over seas or out of Florida. At some point we will read about these guys or see them on the news in cuffs. I am more pissed at my self that anything. I knew better. I will be contacting my Uncle (An attorney and has Private Investigators under him) and I will explain what is happening to me and he will unleash the dogs. I am sure we will discover this is a small time out fit and the rebuttles we see on this blog are probably done by one or 2 people. I am such a sap.

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David Harkins
May 27, 2008 5:24 pm EDT

they sent replicated check at my bank in which they do not use the same name any more
and my bank cashed it. if it said bugs bunny on the check with my account # and routing #
on it they said they would still cash it.

Whats the world coming to if you can't get any security at the banks anymore, they don't care who the fry
just as long as they get a buck, (*$(*@$^(^$($&*& grrrrrrrrrrrrr

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Jackie Erwin Wymer
May 27, 2008 5:34 pm EDT

This AEC FBO CLUB SERVICES, has charged my bank account for 69.50 with a high number check that I don't even have, you can't get a hold of them, I never signed up for this, now my bank is going to close my account because of it, because they say I had to of givven them my account information, which I didn't, I hope the US Bank gets to read this, because of this so called club, they really got me messed up.

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s.aikey
May 29, 2008 8:37 am EDT

This also happened to me-- unauthorized check from my account for 19.95. The customer service number [protected] was a recording going to the website, but I have never seen the website.

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VICKIE DICKENS
May 29, 2008 1:37 pm EDT

The same thing happened to me. I checked my checking account balance and 19.95 was taken out. I don't know this company. I was looking for and thinking about doing an on-line pay-day loan. I was talking to someone totally different and with a different name. Now I have to see if my bank can help me, because I think that they will probably come through next month and deduct money out of my account. I might even be out of more money with my bank because of fees I might have to pay to stop these people from taking money again

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katrina lindsey
May 29, 2008 7:46 pm EDT

i had heard from my bank today that 19.95 was deducted from my account the same as everyone eles ... i to have not heard of this websight niether, and further more will not be haveing this account no longer for this reason! it sucks cuase i had to take money out of the bank for my son to go to the carnival today and thought i had an extra 34.00 in my account on top of my sons 100.00 for school, but i had to take from the school funds instead! also i have my check from work direct deposit in my account everyother week! now i have to go through a long proces to change the way things are, but i 'ld be damned if im gonna pay a 20.00 fee to stop these deductions from happening again in the furture! when i do find this company i will be sueing them from this purpose for fraud, however the case may be i am reporting this company to the better buisness beurrow... my dad is a finacle advisor and a money auditor... so if any one agrees with me sueing this company then please let me now by e-mailing and maybe we can all get more then our 19.95 back in return!

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Kelly
May 30, 2008 12:31 pm EDT

I was charged 19.95 from aecfbo med link, and I found out it is a fake And I never authorized this company to take money out of my account. I would like the 19.95 put back into my account as soon as possible. People be aware of this company they are a fake.

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Laura LaCanne
May 30, 2008 12:31 pm EDT

I received a debit on my account in the amount of $3.95 via an electronic check for something I do not even know what this is. I pulled the info off my check and e-mailed this company to cancel and not to debit my account anymore. Today I received another electronic check debit in the amount of $64.50. I have called [protected] and can not get a response from these scam artists. These people should be shut down! What is this anyway? I have not signed up with anyone for any membership to anything.

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Jackie Erwin Wymer
Jun 01, 2008 6:24 am EDT

It happened to me to, I had 69.50 taking out of my account with a check number up in the thousands, I never visited this web site much less sign up for anything, my bank says I had to of giving them my account information, which I did not, now my bank is going to close my account because of this, it's not right, hope you read this US Bank.

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Gilbert Russette
Jun 03, 2008 8:52 am EDT

There was a check processed through my bank for the amount of 19.95 for a "free trial subscription program" I did not authorize this or even know about this until I checked my bank statement. it shows on the check to call [protected], when we call this number it refers you to www.consumerbills.com. neither one of these was helpful and no one could be reached at either one. I never talked nor even heard of this company.

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stacey lay
Chattanooga, US
Jun 04, 2008 3:36 am EDT

I RECEIVED NSF BECAUSE OF THIS COMPANY. I DON'T KNOW WHO THEY ARE BUT FIRST THEY CHARGED 3.95 . THAN 64.95. I DON'T HAVE MUCH MONEY AND THIS HAPPEN TO ME. I NEED MY MONEY BACK.

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stacey lay
Chattanooga, US
Jun 04, 2008 3:46 am EDT

WHO THE HELL ARE THESE PEOPLE. THAT'S OK. WHAT GOES AROUND COMES AROUND.

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Robert E. Drury
Jun 04, 2008 10:36 am EDT

i AM GOING TO HUNT THESE ### DOWN AND EAT THEIR CHILDREN Good thing for them that I am presenly only at mild rage!

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hether
Jun 04, 2008 12:33 pm EDT

This company charged my account $3.95 without my permission, which overdrew my account and i was charged a 32.00 overdraft fee!

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Latasha Gaynor
Jun 04, 2008 4:50 pm EDT

This service has been taking money out of my account for several months now. This morning i called to ask them why and the person on the phone said i have a membership with them. Its suppose to be an online shopping service. I ask her to email me my password and the online website. I never recieved the email and that tells me a lot abouut this scamming service. I want them to pay me all my money back asap.

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yolonda birmingham
Jun 04, 2008 7:54 pm EDT

On 5-28-08 a check for $19.95 was taken from my account, and on 6-3-o8 a additional $19.95 was taken from my account without my permission. I have been robed twice within a week. When I call my bank they gave me a number to call it was [protected] there was a recorded message. This message told me to go to www.consumerbill.com.

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yolonda birmingham
Jun 04, 2008 7:56 pm EDT

Is ther anything that I can do to this company?

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Rustin Barrett
Jun 05, 2008 4:48 am EDT

I had the same thing with this company. I have an idle account that was suddenly overdrawn because of a charge of $14.95 by AEC-FBO. I was also charged $30.00 by my bank for an overdraft! This is pure crap!

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Jesse Barrera
Jun 05, 2008 6:39 pm EDT

I am having the same problems. I got my bank statement and found I had a charge for $79.95. A few weeks went by and now i see a charge for $14.00 whats going on here.

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eva r pollard
Jun 06, 2008 10:27 am EDT

yesterday some one got 19.95 out o f my bank and also last week they got 19.95 out of my bank and i have no clue who they are they say that they areconsumerbill.com and when you go to that site you can not find it are when you call you get the run around buy some ansering person and also when you go to AEC FBO Med Link Free Trail Subsciption you get nothing i dont no what is going on but i told my bank to shut my account down i hope that they do they say i owe them 19.95 and 33 dollars and six dollars a day util they are refunded but i dont think this well get them refunded . this is some kind of scam

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tracy nolt
Jun 09, 2008 8:38 am EDT

Money was taken out of my account from your company and I want to speak to someone about this

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Kim
Jun 10, 2008 6:02 am EDT

Alerted of $19.95 charge on my account by the bank when they bounced my payment for electric bill. I printed out the electronic check to see what it was.

The check was made out to Government Grant Membership for $19.95 the memo section states Customer Serv [protected] or ConsumerBill.com.
The signature section states NO SIGNATURE REQUIRED.

I called the phone number it stated for me to access the website. There is no website. Instead I got [redacted] and I filed a complaint. Hopefully if enough file together we will get our money back!

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Sherrie
Jun 12, 2008 9:04 am EDT

My bank just called to tell me I was overdrawn... A charge was made by Platinum SRVC. I've never heard of them and don't know how to get in touch with anyone regarding this. Has anyone contacted the Federal Trade Commission or Consumer help from the State?

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Denise
Jun 12, 2008 10:33 am EDT

this company got me to! I have been charged so many bank overdraft fees I cant even pay my bills.I just went online to wells fargo and found out what was charging me, I've only wrote one check on that account and I had about 5 different ones, I dont know how they printed checks with my name and account on them, for trial memberships at companies. If anyone finds out how to stop them or if there is a way to get my money back I would be grateful for the information.THESE PEOPLE NEED TO BE STOPPED! it is outragous.

  1. AEC FBO Contacts

  2. AEC FBO phone numbers
    903-306 0399
    903-306 0399
    Click up if you have successfully reached AEC FBO by calling 903-306 0399 phone number 0 0 users reported that they have successfully reached AEC FBO by calling 903-306 0399 phone number Click down if you have unsuccessfully reached AEC FBO by calling 903-306 0399 phone number 0 0 users reported that they have UNsuccessfully reached AEC FBO by calling 903-306 0399 phone number
  3. AEC FBO address
    45 timberlane, Texarkana, Texas, 75501, United States
  4. AEC FBO social media
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    Nov 04, 2024