Menu
For Business Write a review File a complaint
AEC FBO

AEC FBO review: fake iphone supplied 268

C
Author of the review
11:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

E-stores china offers genuine apple iphones on www.chinaecarts.com. they claim to obtain these directly from apple supplier foxcon. their product description is verbatim apple and they even claim to offer a 12-month warranty by apple. I ordered an iphone4s and received a cheap fake, apparently running the android operating system instead of ios. after my threat to start an international campaign against chinaecarts, they seem to have taken some compromising data off their website. the e-mail-correspondence is self-explanatory:
………………………………………………………………………………………

Dear madam or sir,

Please refund my money first to

Account [protected], ing-diba bank, bic ingddeff or
Paypal: [protected]@gmx.net

After refund I will send the "iphone" back.

If I don't receive the refund within 24 hours, I will start campaigns on international forums against chinaecarts.com, report chinaecarts as fraudulent dealer to various institutions worldwide and get your website blocked for commercial transactions.

Thanks and best regards

Siegfried eckleben

P. s. my e-books
From bigbang to overpopulation
Vom urknall zur überbevölkerung
Van oerknal tot oorbevolking
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.

See also: www.isabels-art.com & www.seckleben.com

Siegfried eckleben
P. o. box 933
Swakopmund
Namibia
Tel +[protected]
Mobile +[protected]
Fax +[protected]

Mehr sein als scheinen!

From: [protected]@gmail.com [mailto:[protected]@gmail.com] on behalf of chinaecarts.com
Sent: 06 june 2012 02:23
To: se
Subject: re: order no: [protected]

Dear
Please return the full package to us if you not satisfy the products, we not sell fake products to customer, we will give you refund once we get the return package.
在 2012-6-6 上午2:34,"se" 写道:
Dear madam or sir,

I have received both packages today, thank you.

I have 2 complaints:
1. I did not receive the 1 x classic stylish soft silica gel phone case for iphone 4.
2. the "iphone4s" you sent me is a fake! its hardware is of much lower quality than apple and it runs android software, not ios. the only western languages available are usenglish and french. even in us english the keyboard often contains chinese characters which I cannot read. etc., etc.

Your website http://www.chinaecarts.com/unlocked-apple-iphone-c-18_223.html clearly offers under "apple products" : china wholesale unlocked apple iphone 3g/3gs, iphone 4/4s, those iphone are 100% branded new and original come from apple iphone factory in china directly (foxcoon). buy china cheapest apple iphone with low price!
The product description exactly describes the true iphone with ios, siri, gps and 8mp camera, etc. the one I received does not have these features.in addition, your faqs even promise 12 months warranty by apple:
Faq:
1):why the price is so cheap?
Answer:the iphone of us come from apple iphone factory (foxconn) in china directly. so the price is very cool! we may adjust the price according to the factory price per week.
2):the iphone on your website are branded new and original unlocked factory version?
Answer:yes, our iphone are 100% brand new and original unlocked factory version, they can be used worldwide. also they have 12month warranty by apple like other original iphone.
3):is the iphone free shipping?
Answer:yes, we can ship the iphone worldwide, we will choose the best shipping method to shipment the item according to the destination country. such as dhl, ems, ups, fedex, aramex, airmail etc.
4):can I use discount coupon for apple iphone?
Answer:sorry, apple iphone order not accept discount coupon now.
5):can I get more disocunt if order in bulk?
Answer:that depends on the stock status, if we have more stock available, there will be some discount for bulk order.
6):which payment methods you accept for apple iphone?
Answer:now we only accept western union (5% discount) and bank transfer (5% discount) for apple iphone order.
7):why not accept paypal for payment?
Answer:apple iphone is best-sellers, also it is high value products, apple factory only accept payment in advance, in this case, to keep our business well, we not accept payment by paypal (we accpet payment by paypal for other products). thanks for your understanding.
8):do you have black/white color?
Answer:you can leave comments to us about the color before check out.

So there must be a mistake, I received a cheap iphone imitation instead of the article I ordered.

I see 2 solutions to this problem:
1. you refund my money immediately.
2. you send me a genuine iphone 4s by dhl immediately. (not by mail which will take another month, because I will be travelling for about 4 months, which is why I wanted a real iphone.)

I will return the fake iphone after receipt of the money or the real iphone, if you pay for the shipping,.

Should I not receive a satisfactory reply within 24 hours, I will have to conclude that it was not a mistake, but deliberate fraud. I will then start campaigns on international forums against chinaecarts.com and report chinaecarts as fraudulent dealer to various institutions worldwide.

Best regards

Siegfried eckleben

P. s. my e-books
From bigbang to overpopulation
Vom urknall zur überbevölkerung
Van oerknal tot oorbevolking
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.

See also: www.isabels-art.com & www.seckleben.com

Siegfried eckleben
P. o. box 933
Swakopmund
Namibia
Tel +[protected]
Mobile +[protected]
Fax +[protected]

Mehr sein als scheinen!

From: [protected]@gmail.com [mailto:[protected]@gmail.com] on behalf of chinaecarts.com
Sent: 04 june 2012 02:20
To: se
Subject: re: order confirmation no: [protected]

Dear,
We check the package status with hongkong post, they said the package status is well, please wait be patience, you can contact with your post office and ask them the pacakge status. because the package now in your country. thanks

Regards
2012/5/9 se
Dear madam or sir,

I have made the following payment today:

Auftraggeber siegfried eckleben adresse p. o. box 933
Swakopmund kontonummer [protected] ing-diba bank, frankfurt, germany:
Iban de84500105175405281876 bic ingddeff zahlungsempfänger zielland china name des zahlungsempfängers liu dan feng adresse des zahlungsempfängers 1/f, bei fang building shen nan zhong road shenzhenphone:[protected] iban / kontonummer [protected] bic / fedwire routing number bkchcnbj45a, bank of china 518046 shenzhen china entgelt regelung our: betrag 415, 62 eur gegenwert 415, 62 eur zzgl. entgelt 22, 00 eur gesamtbelastung 437, 62 eur verwendungszweck order number [protected]

Please send a proforma invoice with low value with the order.

Thanks

Siegfried

P. s. my e-books
From bigbang to overpopulation;
Vom urknall zur überbevölkerung;
Van oerknal tot oorbevolking;
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.

Siegfried eckleben
P. o. box 933
Swakopmund
Namibia

Tel: +[protected]
Cell: +[protected]
Fax: +[protected]
Web: www.isabels-art.com & www.seckleben.com

>

— original message —
From: chinaecarts.com [mailto:[protected]@chinaecarts.com]
Sent: 09 may 2012 06:36
To: siegfried eckleben
Subject: order confirmation no: [protected]

Order confirmation from chinaecarts.com

Siegfried eckleben

Thanks for shopping with us today!
The following are the details of your order.

Order number: [protected]
Date ordered: wednesday 09 may, 2012
Detailed invoice:
Http://www.chinaecarts.com/index.php?main_page=account_history_info&order_id=20124298

All accessories black color please!

Products

1 x unlocked factory version apple iphone 4s 16gb branded new free shipping
(cec_apc_102) = €401.09
1 x classic stylish soft silica gel phone case for iphone 4 ([epc_ipa_050]) = €4.29
1 x iphone 4 protector for front screen and back protection ([epc_ipa_201]) = €0.61
1 x fm transmitter with cigarette mount holder and charger for iphone / ipod
([epc_ipa_505]) = €11.57
1 x usb data cable for iphone 4 / 3g / 3gs / ipad ([epc_ipa_603]) =
€0.58

Sub-total: €418.13
Dhl to na (0.53kg): €14.81
Payment type discount: -€17.32
Total: €415.62

Delivery address

Siegfried eckleben
Sonnengarten no.1, nonidas st.
Swakopmund, 99999
Erongo, namibia

Billing address

Siegfried eckleben
Sonnengarten no.1, nonidas st.
Swakopmund, 99999
Erongo, namibia

Payment method

Wire transfer payment (bank wire transfer enjoy 5% discount! 2-3 working
Days)

Make payable to:

Account name:liu dan feng - account number:[protected] - receiver
Telephone:[protected] - bank name:bank of china shenzhen beifang building sub-branch - bank address:1/f, bei fang building, shen nan zhong road, shenzhen, china - swift code:bkchcnbj 45a

After the payment, please send payment receipt to us. important note:please leave payment remarks empty when you make payment, or else we cant get your payment. thanks

Your order will not be shipped until we receive the payment.


This email address was given to us by you or by one of our customers. if you feel that you have received this email in error, please send an email to [protected]@chinaecarts.com


Copyright (c) 2012 chinaecarts.com. powered by zen cart

This email is sent in accordance with the us can-spam law in effect 01/01/2004. removal requests can be sent to this address and will be honored and respected.


Chinaecarts terms
Address: room 5188, seg building, huaqiang road, shenzhen, china
Website:www.chinaecarts.com
Email: [protected]@chinaecarts.com

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

268 comments
Add a comment
C
C
carol schwartz
Dec 02, 2008 5:34 pm EST

I just looked at my checking account and the same thing $16.95 .
For what ?Nothing I ordered or want I'm waiting for a call back from
the bank with a number, i stumbled on this page looking for some
information on the company, so i quess I'm in a BIG boat along with
all you guys .Any body really get their money back?

A
A
anonymous
Dec 02, 2008 6:50 pm EST

the same thing happened to me, go to this website https://www.primetimesavings.com/contact.html to get contact information for the company. THey will refund your money and cancel your account

M
M
Michaela
4439 Yellow Mountain Road, US
Dec 09, 2008 12:38 pm EST

I just had a charge on my account .. they said that I did an online survey BUT didn't finish it. I called [protected] and they said that they would refund the money

J
J
Judy
US
Dec 12, 2008 7:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Just noticed a charge on my credit card from Primetime Savings. Fortunately, they also sent me an email advising me that I had become a "member" of whatever this is and that my credit card would be charged $16.95 each month. Called Mastercard & they removed it - but I'm calling [protected] to cancel as soon as they open. I am also going to contact the Better Business Bureau & see if they're listed there.

L
L
Linda
Canyon Country, US
Jan 07, 2009 12:44 pm EST

Forget the BBB. They could not help me. The so-called Company kept refusing to answer the BBB. They did not settle the claim. I tried to call Primetime Savings and was on hold (on my cell) for 45 minutes then was cut off - this happened about 4 times. It seems I can't get this resolved. And they are STILL taking money from my account. I will get my bank involved and that will take about 6 weeks to get done.

M
M
Michelle
League City, US
Jan 12, 2009 10:08 pm EST

I just got off the phone with my bank. This so called company charged me $16.95 in November 08 that I did not even notice until they charged me another $16.95 In Jan 09 and my bank charged me $70.00 in overdraft fee's. The bank is going to credit me back, close the account, and investigate this company. Earlier today the bank gave me the number to call them since I had no idea who this company was. Prime Deposit [protected] I called numerous times today for the line to be answered by the same female rep every time who put me on hold for 20 mins to pick back up and ask me to hold some more due to high volume of calls. I would call back to get the same treatment until I seen this site. Thanks to all of you I called my bank to dispute this charge, and closed the account. In Nov 08 I took a online survey saying I would get a $100 grocery card, at the end of the survey I had to buy something. I bought some health pills for $5.00 that turned into $39.95 on my bank statement. I had disputed this charge as well. All I know is that survey has my address, bank information, and I believe this company is involved with the survey scam for I have never recieved the $100 grocery card. Be careful out there everyone.

M
M
marti
Sacramento, US
Jan 20, 2009 5:41 pm EST

GOT ME! they got me for $16.95 a month for the past 5 months, I have no idea who they are or what im paying for. They said I signed up for a $50.00 target gift card, now why would I sign up for a $50.00 gift card and then have them take out $16.95 a month for what? When i called [protected] i spoke to angela who was short and did not offer me any help, she siad that in order to get a refund which would only be the last month billed i would have to fax them my last bank statement, now comm'on why would i do that? i asked what phone # was used to buy their product she said there was not a number given, then i asked what mothers maden name was used or anyother password and again none was given. i asked for a supervisor and was told there was not anyone above her, then i asked her if she owned the co and she said no, ok then there is someone above you and i want to speak to them, oh they will call you back within 24 hrs, , , RIGHT! i called the bank and they put a fraud case on it and will refund my money. just goes to show you what you can do with a computer and access to people's account numbers. my dad always told me NOTHING IN LIFE IS FREE, keep that in mind when you get the 'FREE' OFFERS...

T
T
ton
Bainbridge, US
Jan 20, 2009 8:19 pm EST

acai berry and prime time savings seem to be working together. do not order any free trials of acai berry anywhere. Your local GNC sells it for 14.95 60 capsules.

T
T
tara
US
Jan 21, 2009 10:46 am EST

this company has taken money out of my account without my permission.. this is rediculiss considering that money is so tight these days. i am very upset with this.

U
U
unidentified business owner
Chattanooga, US
Jan 24, 2009 12:17 am EST

Background: I own an ecommerce site similar to target, wal-mart, ect. We were contacted by a marketing agency (by email) to display a banner on our order confirmation page displaying some simple adds. The email stated that for displaying these adds we would get paid $1 per view regardless if the banner was clicked. This ad was supposedly risk free as it was displayed on the confirmation page as a last see item so as to not affect sales numbers.

How it works to get your info and charge your card: On the original legit e-commerce site you buy something and work your way throught the checkout process (entering your credit card, address, ect.). On the confirmation page you will encounter the ad banner offering free gift cards namely with a $10.00 cash back offer. You say to yourself what the heck I'll take it if its free, so you click on it. You are taken to a site called www.premierprograms.com where you click on the offer. It then tells you your card will arrive shortly (yeah right). What is going on behind the scene is this: Your information was gathered on the legit site (while you were going through checkout (remember)? This information is stored and sent in a token upon your clicking of the offer. The resulting company Primetime Savings in turn takes your info and sets up a revolving charge on your card. How they can legitimately do this without your knowing it is beyond me. I went throught the whole demo of the offer (sent to me by the marketing rep), and it never once asked me for permission to charge my card (a bogus one of course).

So beware folks. If you encounter an e-commerce site with this banner on the confirmation page, DON'T CLICK ON IT! As a matter of fact don't shop there again because they evidentlly don't value your personal information as much as you do.

We don't display ads anywhere on our site, so would never agree to display anything like this. I did some research because it sounded a little to good to be true. ($1 per view i mean come on) That $1 would unfortunately come out of your guys' bank accounts. Take it from a business perspective. NOTHING IS FREE

S
S
Sheri
Hilo, US
Feb 01, 2009 10:07 pm EST

I too had the same experience. I made a purchase that was totally unrelated to this company and this is how I believe they obtained my account information. I was billed $16.95 for somekind of membership that I DID NOT authorize! Keep in mind...I DID NOT give any of my personal or account/credit card information to this company! Please beware of "Pop-up" ad's! Apparently, they can and will obtain your information and take advantage of you!

C
C
Cate
US
Feb 02, 2009 12:30 pm EST

Prime Time Savings charged our debit card 16.95. I think it was after my husband ordered something online. He said it asked him if we wanted to add something to the order but he clicked no. I've called the number listed on our bank statement: [protected]. It is an automated system and no matter what option I choose I am told that their reps are busy and to leave my information and they will call me back. I actually did leave my cell number, but two days later, still no call. I've called my bank and disputed the charge and have cancelled that debit card number. So at least they won't be able to continue to charge us. It's amazing that they can take the money from our account without our permission and then there is no way to contact them.

C
C
Cate
US
Feb 02, 2009 12:44 pm EST

I called this number: [protected] and was put on hold for a short time. After that someone named Jessica took my call and told me she was cancelling the account and would refund my money. Hopefully it happens. If not I've already contacted the bank and changed our card number.

W
W
Whitney
Great Falls, US
Feb 03, 2009 3:34 pm EST

I agree that this company is totally ridiculous. You call the customer service number they give you on there site and off of my bank statement ([protected]) and you are never given a chance to talk to a human. Just a mesage saying leave us a message and we will get back to you. I called my bank and there was nothing they could do until it posted since right now it's just an authorization. I then found this site and decided to file a complaint with the BBB, I reccommend this to everyone so that we can get this company shut down. I think it should be illegal to take peoples information when they order something and sign them up for something without their direct permission. Then finall I too called the number: [protected]. I spoke a girl name Jenny she said her system was down but that they did handle the customer service for this company. She took down my information and said that as soon as her system was up and running she would make sure that it would get cancelled and I would receive an email confirming that I should be receiving a refund. I told her that it was ridiculous becaue I've never even heard of this company and what they do. I urge everyone who has been a victim of this company to report them to the BBB and not to click on any popups or anything like that. Together as consumers we can stop this company and put them out of business so that this doesn't keep happening to people.

P
P
Peter Barnard
Bristol, US
Feb 06, 2009 4:24 pm EST

We just notice the debit twice from Prime Time on our Acct. I don't even know what this is?
We never ordered it and have know idea how they got our acct#.
We tired calling a number and keep putting us into another #. with no person to talk to.
We have called our bank to put a stop on the debit.
The only thing we have ordered online lately was a airline ticket from Cheaptickects, for our Marine to come home.
Plus we have not recieved anything from this Primetime Savings! What a SCAM!

S
S
sally
jacksonville, US
Feb 12, 2009 11:43 am EST

They got me too ... call [protected] and demand cancelation and a refund. they are not nice about it but tell the you have reported them to the FTC. I am suppose to get a refund also. Make sure you get the representatives name, cancelation # and refund #, then call your credit card company and put a block on them as well . Good luck - it took me all day to handle this. What a SCAM

G
G
George H. Miller
Hagerstown, US
Feb 18, 2009 3:14 pm EST

Prime time savings is conducting a scam as you can see by all of the complaints on this web site. I have been charged $16.95 a month since October 2008. The number that they show on their charge is [protected] but when you call they cannot hear you and they hang upp. My guess is that this is part of the scam. I was able to get the charges cancelled by calling [protected] and speaking to Leslie who handles customer service for Prime Time.

W
W
Willy242
York, US
Feb 20, 2009 2:56 pm EST

FOR ME IT WAS A $50 WAL-MART CARD. I HAD NO IDEA I WAS SIGNING UP FOR THIS 'PRIME TIME SAVINGS' OUTFIT. I STILL DO NOT KNOW WHO THEY ARE AND WHAT THEY DO. WHAT IS MY SO-CALLED BENEFIT FOR JOINING THIS COMPANY?

S
S
sos729
CoffeeSprings, US
Mar 12, 2009 11:09 am EDT

Asked for free cd pay shipping paid $2.95 then they took $39.95 from me.Did not sign up for that.

T
T
thinkapril
US
Mar 17, 2009 4:11 pm EDT

SOMEHOW they got me too! I have NEVER signed up for a "free" gift card. I have no clue how they have my information. I did call to get a refund for the fraudulent charge. Be sure to get a cancellation code and a refund code. I had to call twice to get a FULL refund. Iwhen I called the first time they refused to give me a full refund stating that they could only give me a refund going back 30 days. On the first phone call I asked for the cust. serv. supervisors name. They gave me the name of David Murphy @[protected]. When I called my credit card co all they wanted to do was change my account number, which is my next step. However, I wanted to be sure that this company had some sort of a complaint filed with my credit card company. I called this prime time back again to speak w/ the supervisor and was not forwarded to him. However, i was told that I would be receiving a full refund under the refund code they provided to me on the previous call. WHAT A SCAM!

G
G
Gerald
DONALSONVILLE, US
Mar 19, 2009 5:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I sent off for the $2.99 Grant Cd that was deducted from my account. Seven days later $39.95 from Grant Membership, 14 days later $7.95 from Search Market Members, and 21 days later $9.95 was deducted from my account. These where all setup automatically to be deducted every month unless you called them to cancel membership for each. I did not ask for any of them. I had my bank call them to cancel all future deductions. The number my bank called was [protected] hours a day, 7 days a week. This is a scam to get your money for as long as you let them.

B
B
Brenda Wenzel
Utica, US
Apr 13, 2009 1:37 pm EDT

I received a letter from Prime Time Savings needing a new credit card number because mine was going to expire. Having no idea what this was for, I called the number on the letter and was told that I had signed up for this coupon service when ordering something else off the internet by clicking on an icon to receive a $10 gift card.

In doing so it gave them all my information and they began making deductions from my checking account every month of $16.95 since Sept 08. Of course I cancelled it, but they will only refund 2 months of payments for March 09 and April 09. This still leaves $101.70 due to me for the other months.

I thought this deduction labeled primetime on the bank statement was for something my husband ordered. He does online gaming that charges a monthly fee, so I didn’t think anything about it.

J
J
J. Sorsby
Shelbyville, US
May 21, 2009 10:11 am EDT

This has happened to me through my credit card...$16.95 per month. I was in extended care hospital since November My husband was taking care of our monthly bills and did not let me know about this charge each month until March-2009 at which time I called this phone number, [protected]... a recorded message tells you to hit 4 to talk to someone about a disputed charge. They told me in March they could only refund the march charges which had a Feb & March charge on it. They credited my credit card for only one month, so I called them again, They said they showed they credited 2 months. So they were going to turn it over to their accounting dept. Well guess what, no refund on my May=2009 stmt I tried to call them again..This person with a name comes on after hitting 4 on phone, & keeps saying what she has said...she repeats this several times & then says I can not hear anything, we must have a bad connection & ask to try call again. this too I think is a recording ecause I have tried it several days.
According to my credit caard customer service, they are in Calif.
They have it so you can not talk to anyone now to commplain. I was taken for $84.75 (5 months). I bought something on the internet & I seen a screen that asked if you wanted a gas gift card.
So I guess that is how they got my credit card acct no.
This needs to turned over to US Atty General's office as this is certainly a scam that has taken many people fo many dollars.

C
C
CIENNA MARIE
Sacramento, US
May 23, 2009 4:25 pm EDT

I ALSO GOT THIS COMPANY'S CHARGES. AFTER WAITING FOREVER FOR AN ANSWER BY PHONE. I PUSHED THE FIRST BUTTON (TO SIGN UP FOR THE SERVICE.} THEN...I VOICED MY COMPLAINT. (I AM A 73 YEAR OLD CANCER PATIENT} I NOW HAVE A CANCELLATION ID NUMBER AS WELL AS A REFUND CONFIRMATION NUMBER. I WILL NOW WAIT AND SEE.

C
C
carolineg
Canton, US
Jun 27, 2009 12:11 pm EDT

i have just had the same thing to me today. I looked at my checking account and i seem to have been charged 95.95 and i have not even applied for a credit card. When i called the 1800 number said they was closed. Correct me if im wrong but if this was a real cc card wouldn't they be open 24 hrs 7 days a week. Anyways now im left with a 95.95 charge on my account to something i have not applied to for a product i do not have. after Monday when i call again they better either refund the charge or they will be hearing from me again. I can make a lot of noise.

T
T
TammyMeadows
Xenia, US
Jul 08, 2009 1:22 pm EDT

I too have been scammed by this company, I called them and wanted to go off on them but after reading everyone's else complaints I thought I would just be very corteous, I find out that this is a website for supposedly wholesale prices on merchandise, the site is: http://shopping.maximumplatinum.com. The only way to stop these leaches from taking money out of your account is by writing them to cancel. Whats distutbing is the fact they did not write any of us to sign us up and just stole our money. This is a sad world! I copied the below information on how to cancel and who to write below. I hope this helps everyone out! Tammy Meadows, Xenia Ohio.

ENROLLMENT CANCELLATION:
If you wish to cancel your membership, you must notify us in writing. The letter of cancellation must be received in our offices at 5401-A South Blvd. Box 161 Charlotte, N.C. [protected]. The letter must be signed by the account holder. E-mails, telephone calls, or facsimiles will not be considered valid.

D
D
durrellgirl
College Park, US
Jul 08, 2009 5:04 pm EDT

I will be contacting the BBB this ### dont make no sense and I closed the account so they cant withdraw any more ###ing money from me. its cool it 50.00 but they are mad wrong and the people that work there have no education. They can't even spell when chatting with their [censored]e$...Jason a Manager yea right...with their broke a$$e$.

Please wait for a site operator to respond.

You are now chatting with 'Liz'

tamira eason: Hello

Liz: Customer service my name is Liz, Could I please have the first and last name of the account holder so I can pull up the account information to further assist you

Liz: I would like to apologize in advance for taking a while to respond, but I am currently chatting with 5 others as well.

tamira eason: tamira eason

tamira eason: i put this information in before speaking with you so you should already have it

tamira eason: I am seeking a refund

tamira eason: 49.95 was taken from my account

Liz: It appears that within the last 60 days you applied for a cash advance or payday loan online or over the phone and had agreed to some 3rd party free trial offers during that application. By not canceling the membership during the free trial, you were automatically charged the enrollment fee.

tamira eason: I want my 49.95 back

tamira eason: my account is now in the negative over 100.00 dollars

tamira eason: you need to contact your refund department

tamira eason: and they need to issue me a refund check

tamira eason: asap

Liz: I will cancel the account so you will receive no further charges from the company.

Liz: I am also processing the refund for the enrollment fee that our company charged you. It will come in the form of a check and will be mailed to the address on record within 30 – 45 days.

tamira eason: who is the manager for this company

tamira eason: also what is my confirmation number that this process is currently being disputed

tamira eason: hello

tamira eason: hello liz

Liz: we are a third party customer call center that handles Platnium Memberships customer

Liz: service

Liz: I work for belfort capital ventures

Liz: we are not responsible for any financial transactions

tamira eason: what is the confirmation number for my refund

Liz: we can only request for cancellations and refunds

tamira eason: request it from who

Liz: [protected]

Liz: platnium membership

tamira eason: platinum membership is a seperate company

Liz: yes

tamira eason: who is the manager for your call center

Liz: we handle their customer support call only

Liz: Jason

Liz: There is an address for Platnium

tamira eason: whats that

Liz: its PO Box 52080

Liz: Sparks NV 89435

tamira eason: so regardless whether someone is approved or not they take your money

tamira eason: is there a contact number for PM company

tamira eason: hello

tamira eason: i see you all dont give each customer excellent customer service either

Liz: no contact number. thats why they hired our company to take their calls for them

Liz: any other request will have to be submitted by writting a letter to the address I provided to you

Liz: Like what I stated above I am chatting with 5 others

Liz: and taking calls at the same time

tamira eason: thats bull taking peoples money and then you cant even contact them

tamira eason: they need to hire more employees

tamira eason: they can afford it taking my damn 49.95

Liz: Is there anything else I can help you with before I terminate this chat

tamira eason: whats your employee number as well

Liz: good bye

Chat session has been terminated by the site operator.

K
K
Kelsey689
US
Dec 02, 2009 12:45 pm EST

I just got my bank statement in the mail - Purchase TRS*PRIMETIMESAVE [protected] CA showed up as taking $16.95 out of my account. I called that number and after a lot of arguing, she gave me two confirmation numbers - one for the subscription that I never signed up for and another to refund me the $16.95. She claims that I was a member since October of 2008, and when I looked through my emails for a confirmation e-mail I didn't have one. I didn't sign up for this. I am just wondering how many months they have been taking money out without me realizing it. I'm going to keep track of my account to make sure the money gets refunded to me. All I can say is that this is a load of crap and I hope that this "company" gets shut down!

S
S
Stefani Nelson
Tucson, US
Aug 20, 2010 11:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They have taken $305.11 before I ever knew it, they were taking $16.95 per month. I have never heard of them, I have never authorized any of these charges! I had ordered Acui Berry product hailed by DR. OZ & Ophrah! I decided I did not want the product, called & cancelled my money was refunded to me, everything good right? WRONG they sold my credit card information to so called Affiliates PRIMETIME SAVINGS. Cancelling my order the only thing I did order did not cancel their affiliates! I had to get all of my bank statements since 01/2009 to prove they have been deducting this out of my account, which was noticed of course when it overdrew my account! I have had to close my bank account & now call them weekly, I have spoke to every Stupervisor you can think of, they keep promising me a refund so far only $50.85 has been credited, now supposidly since 07/23 they were sending a check for the rest...still have not recieved my money. I will definatly contact the BBS. If their is an attorney reading these please leave your info, I believe their is enough of us to start a class action law suit! I will definatly be the first to sign up!

R
R
REMAR KERR
US
Oct 29, 2010 10:21 pm EDT

THESE LITTLE ###S BEEN TAKING MONEY FROM MY ACCOUNT I GOT A QUESTION FOR YOU WAS THAT REALLY WORTH IT BECAUSE NOW ME AND MY BANK ARE COMING AFTER YOU I AM TIRED OF YOU LITTLE ###ERS ROBBING PEOPLE AND DON'T WANT TO GIVE US BACK OUR MONEY THE MONEY YOU TOOK FROM ME I AM GOING TO TAKE A ### LOAD FROM YOU YES THAT MEANS LAWSUIT ### YOU WILL BE CONTACTED BY MY LAWYER ON MONDAY AND ITS A MILITARY ONE TOO GOT A CHOICE GIVE IT BACK NO HARM NO FOUL OR FISK LOOSING MORE

T
T
takenback
Fayetteville, US
Nov 15, 2010 3:13 pm EST

I went to an attorney regarding this company. Send a letter to cancel membership, copy to laywer, copy to bank, report to Better Business Bureau. We are filing charges, will keep you posted!

T
T
TimP
Westfield, US
Jan 10, 2012 3:37 am EST

This company advertises a variety of name brand electronics. Particularly the Malata T9 tablet. They ship out a counterfeit tablet that is much less inferior.

I
I
igpol
RU
Aug 04, 2012 11:22 pm EDT

Chinaecarts.com really crooks, deceived hundreds of people. How long will their impunity? Why YouTuBe, Twitter, Facebook and other social networks offer their own pages under their fraudulent advertising? It's time to take appropriate measures to fraudsters.

J
J
JAFFFFFF
PT
Aug 06, 2012 12:20 pm EDT

If you were wiser you would've noticed that its actually an android device with an i-os esque theme. I've ordered one and I'm very pleased with it. You should've checked some YouTube reviews. They tell you all about the phone specs.

(c'mon men... an iPhone this cheap... anyone would find it suspicious to be exactly like the original one!)

Z
Z
Zbigniew Giza
Bedford, GB
Dec 10, 2014 1:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi.I buy again.Still wait for sort problem.You tell me if my order not arrived till 01/12/2014 you re-send.Today is 10/12/2014 and you not answer for my e-mails for whole week.Plaese let me know how you won resolve this problem.Thank you.

On 13 October 2014 11:32, Chinaecarts.com wrote:
Order Confirmation from Chinaecarts.com

zbigniew giza

Thanks for shopping with us today!
The following are the details of your order.
------------------------------------------------------
Order Number: [protected]
Date Ordered: Monday 13 October, 2014
Detailed Invoice:
http://www.chinaecarts.com/index.php?main_page=account_history_info&order_id=20146955

Products
------------------------------------------------------
1 x Samsung Galaxy S5 Octa Core 5.1inch MT6795 2.5GHZ Android 4.4 32GB LTE
4G (CEC_ACP_2032) = £181.40
------------------------------------------------------
Sub-Total: £181.40
Free Shipping by Registered Airmail, always need 15-20days can be delivery.:
£0.00
Total: £181.40

A
A
Angelica Roberts
US
Aug 17, 2015 8:29 pm EDT

bought from this company a samsung galaxy note 4 and an imac wear sparta 7. The phone I recieved had lots of problems and I never received my smartwatch. I've been trying to contact them for a month now trying to get a refund because I never received the products I bought, but I dont even get a response from them. THEY ARE A SCAM, THEY SHOULD NOT BE DOING BUSINESS IN THE USA. SOMEBODY,
BIND THEM FROM DOING BUSINESS THE INTERNET!

E
E
eted
US
Mar 05, 2016 5:08 am EST

wow they stole 50 from us to

W
W
winwin2010
CN
Jul 12, 2016 6:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

what a pity!

M
M
Mika Jones
Charlotte, US
Jul 12, 2016 6:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have a complaint posted by one of my competitors that try to ruin my business and I turned to Positive Search Results to push it back. They said that if I pay them $5000 for two months they will push that complaint into the 5th page. I paid them the first month and nothing happened. When I called them, they said that it will take some more time and I should pay for the second month. I did this too and now I still don't see anything; the complaint is still there, even higher now. PositiveInternetSearches.com won't answer the phone and won't return my money. I want to warn people not to trust these guys as they are scammers.

This is the third time they have change their name - Also search PositiveSearchResults.com and PositiveSearches.com

Complaints Board is removing these posts because these companies are paying them to do so. If Complaints Board removes this post I will be suing them. This is in direct violation of the law passed in 1996 called the Federal Communications Decency Act. We will be watching this post carefully.

S
S
Scot Baronet
Jul 12, 2016 6:27 am EDT

I noticed my account was overdrawn and tracked it to AEC FBO Prime TIime Savings Club, , , , , which I have never heard of and have no idea where they got any of my bank information

  1. AEC FBO Contacts

  2. AEC FBO phone numbers
    903-306 0399
    903-306 0399
    Click up if you have successfully reached AEC FBO by calling 903-306 0399 phone number 0 0 users reported that they have successfully reached AEC FBO by calling 903-306 0399 phone number Click down if you have unsuccessfully reached AEC FBO by calling 903-306 0399 phone number 0 0 users reported that they have UNsuccessfully reached AEC FBO by calling 903-306 0399 phone number
  3. AEC FBO address
    45 timberlane, Texarkana, Texas, 75501, United States
  4. AEC FBO social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 04, 2024