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Chipotle Mexican Grill

Chipotle Mexican Grill review: customer service

C
Author of the review
2:28 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I had come to your store front at 10:30 to order food, unaware you opened at 10:45. I was yelled at by one of your employees from the behind the bar that the store doesn't open for another 15 minutes.

I roamed around the area, came back at 10:41 in hopes of recieving some slightly early service since it was only a few minutes till opening. Again, I was yelled obnoxiously at by the same employee, "we're not open!"

Although I was extremely annoyed at that point I waited outside, just to see employees sitting around on their phones, throwing cups at each other, and laughing. One minute before opening, 10:44 A.M., I opened the door to again be told, "we are not open!"

By that point I had just had it. Even with a couple of seconds left till opening, I decided I would find another place to eat. I would rather inconvenience myself and lose more time then deal with a store with such rude and unprofessional employees.

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  1. Chipotle Mexican Grill Contacts

  2. Chipotle Mexican Grill phone numbers
    +1 (800) 244-7685
    +1 (800) 244-7685
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    +1 (303) 595-4000
    +1 (303) 595-4000
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    +1 (949) 524-4126
    +1 (949) 524-4126
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    Media Contact
    +1 (303) 222-5912
    +1 (303) 222-5912
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  3. Chipotle Mexican Grill emails
  4. Chipotle Mexican Grill address
    1401 Wynkoop St., Ste. 500, Denver, Georgia, 80202, United States
  5. Chipotle Mexican Grill social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Chipotle Mexican Grill Category
Chipotle Mexican Grill is ranked 4 among 216 companies in the Restaurants and Dining category

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