Menu
For Business Write a review File a complaint
CB Restaurants and Dining Chowking Dispute regarding credit card transaction - chowking baliuag (02/24/2024)
Chowking

Chowking review: Dispute regarding credit card transaction - chowking baliuag (02/24/2024)

M
Author of the review
9:47 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I filed a complaint last Mar. 5, 2024. I am following up on this issue, as it has not been resolved yet. It is important to note that even if I receive the SOA (Statement of Account), the issue itself may not be addressed. Could you please provide an update on the resolution process?

Below are the details:

" I am writing to report a discrepancy on my credit card statement. On February 24, 2024, I dined at Chowking Baliuag at 5:55 PM. I've ordered 2 Family Lauriat for 4 pax(which cost around Php 755 each order). The legitimate charge for this transaction should be Php 1,518, with authorization code 129117.

However, upon reviewing my statement, I noticed an additional and unauthorized charge of Php 1,000 with authorization code 031786. I have attached a copy of my transaction records for your reference.

I kindly request that you investigate this unauthorized charge and remove it from my account. I have already contacted the BDO Hotline regarding this issue."

Thank you for your time and assistance in resolving this matter.

Claimed loss: Php 1,000

Confidential Information Hidden: This section contains confidential information visible to verified Chowking representatives only. If you are affiliated with Chowking, please claim your business to access these details.

View 0 more photos
0 comments
Add a comment
  1. Chowking Contacts

  2. Chowking phone numbers
    +63 28 987 777
    +63 28 987 777
    Click up if you have successfully reached Chowking by calling +63 28 987 777 phone number 21 21 users reported that they have successfully reached Chowking by calling +63 28 987 777 phone number Click down if you have unsuccessfully reached Chowking by calling +63 28 987 777 phone number 13 13 users reported that they have UNsuccessfully reached Chowking by calling +63 28 987 777 phone number
    24%
    Confidence score
    Customer Care
    +63 917 800 7000
    +63 917 800 7000
    Click up if you have successfully reached Chowking by calling +63 917 800 7000 phone number 20 20 users reported that they have successfully reached Chowking by calling +63 917 800 7000 phone number Click down if you have unsuccessfully reached Chowking by calling +63 917 800 7000 phone number 27 27 users reported that they have UNsuccessfully reached Chowking by calling +63 917 800 7000 phone number
    Customer Care
    +63 26 341 111
    +63 26 341 111
    Click up if you have successfully reached Chowking by calling +63 26 341 111 phone number 0 0 users reported that they have successfully reached Chowking by calling +63 26 341 111 phone number Click down if you have unsuccessfully reached Chowking by calling +63 26 341 111 phone number 6 6 users reported that they have UNsuccessfully reached Chowking by calling +63 26 341 111 phone number
    Head Office
    +63 917 131 8000
    +63 917 131 8000
    Click up if you have successfully reached Chowking by calling +63 917 131 8000 phone number 4 4 users reported that they have successfully reached Chowking by calling +63 917 131 8000 phone number Click down if you have unsuccessfully reached Chowking by calling +63 917 131 8000 phone number 3 3 users reported that they have UNsuccessfully reached Chowking by calling +63 917 131 8000 phone number
    17%
    Confidence score
    Customer Care
    More phone numbers
  3. Chowking emails
  4. Chowking address
    33/F Jollibee Plaza, F. Ortigas Jr. Road, Ortigas Center, Pasig City, Philippines
  5. Chowking social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024