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Free Credit Report review: How to cancel the charges! 99

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Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I had a hard time even finding a number to call about this one and they will never write you back. I just called my bank's customer service provider and explained I wanted to stop charges. She three way called the number on my bank statement for the charge and told them she was calling from the bank. They agreed to cancel the "membership" and said I would incur more fees.

Worth a try...

99 comments
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BOBBY LIVENGOOD
Oct 16, 2008 2:11 pm EDT

I CALLED AND GOT A CANCELLATION #2474400 AND WAS ASSURED THAT WAS THE END. TODAY I CHECK BY BANK ACCOUNT AND CHARGES SHOW UP.PLEASE HELP ME OUT OF THIS MESS.

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Mehboob-ur-Rahman
Oct 24, 2008 5:07 pm EDT

I have been receiving charges on my bank statement for this CIC Triple advanta for around $14.95 every month. I cancelled through telephone to stop this service around 5 months earlier but could not. Hence I would submit that pleasde stop charging from my account as I donot need this service any more as I am moving from USA to Pakistan. I will be grateful.

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Megan
Nov 06, 2008 11:08 am EST

i had a free credit report and then it started charging my bank account after i let them know that i did not want membership.

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richard olander
Nov 07, 2008 2:20 pm EST

i applied for free credit report and wasnt aware i was being charged 14.95 per month when i canceled on nov. 7 they told me i paid for the month and couldnt cancel me till dec 6th this is a complete fraud and a class action suit should be set up my advise is we all notify better business bureau. this is rediculious

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Dorothy
Nov 14, 2008 3:29 pm EST

I called the number listed on my bank account and it would ring to a fax number. I finally got through after looking on this website to get a phone number that would go through. I spoke with Michelle, who kept trying to get me to log into my account because 2 new things were there. I took me 5-6 times of telling her to cancel my account before she agreed to cancel my membership. I will also be watching my account to see if it does indeed cancel. I called at 1327 hrs. Nov 14th, 2008. I called [protected]. Good luck to anyone else trapped in this companies practices.

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jared
Nov 20, 2008 8:41 am EST

This is unreal, I've been getting charged for 5 months now and have had no way to get it to stop! The # comes up as busy and I guess im just going to have to change my account to stop this...I can't believe they are getting away with this.

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Jim
Nov 21, 2008 5:26 am EST

Does anyone have a contact number for this rip-off company? Any help would be helpful.

Thanks,
Jim

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Ronnie Bullington
Nov 24, 2008 2:53 pm EST

I have not ordered this service and didn't even know what it was they had been taking money out for months before I noticed something was wrong they played pass the buck from the bank back to them again Im a senior citizen and don't need this aggervation any one else with this problem be prepared for a real run around at 12.95 amonth I could buy other things I really need this is a scam I dont need

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Dorothy McCoy
Nov 24, 2008 10:50 pm EST

I would like to cancel my Triple Advantage Free trail Credit Report, as of this day, 24th day of November, 2008.

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Dorothy McCoy
Nov 24, 2008 10:56 pm EST

I don't want you'll service anymore, it not all you claim it to be.

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Kassandra
US
Dec 06, 2008 9:52 am EST

Here's their phone # [protected] . It was on my account. I was surprised and didn't know where it came from as I had fallen for the "free report" also and I didn't authorize anything. I can't afford to be thieved from. Everybody's scamming these days. It's unbelievable!

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Kassandra
US
Dec 06, 2008 10:06 am EST

Heres' a link. These people have been in trouble before. Keep after them.
http://www.knowzy.com/Personal_Finance/Credit/Credit_Monitoring_Is_A_Rip_Off-StepByStep-Canceling_CIC_TripleAdvantage.htm

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Yevgeniy Gusev
St. Paul, US
Dec 17, 2008 12:14 pm EST

Please stop charging me the $14.95! It continues for 5 month - total amount is $74.75. I don't want to have an account with CIC Triple Advangtage anymore! You lied about having to charging me. I'm just a single unemployed mother. Please may i have my money back! egusev@hotmail.com

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Arleene Hansen
Lisbon, US
Jan 12, 2009 6:12 pm EST

I have a monthly billing on my bank statement, since April that I never Authorized.

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vdawg
New York, US
Feb 23, 2009 1:03 pm EST

JUST MENTION THE BETTER BUSINESS BUREAU and The Federal Trade Commission . Also say the service is misleading and you did not expect to be charged.

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triplehater
Sheridan, US
Mar 19, 2009 5:20 pm EDT

great, am i the only one being charged $14.95 without authorization a month? this company discusts me!

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JUDITH
Cortland, US
Apr 03, 2009 12:10 pm EDT

I TRIED WITHOUT SUCESS TO CALL THE NUMBER TO CANCEL MY MEMBERSHIP BUT THE PHONE NUMBER I CALL ED IS NOW NOW OUT OF SERVICE

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D'Ann Colby
Durham, US
Jul 19, 2009 10:52 am EDT

I have been charged 14.95 for almost a year and unable to receive a refund or stop charges.

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debthelp
Miami, US
Oct 19, 2009 3:25 am EDT

I know of a company that can settle this debt down to about half of what you currently owe. Send me an email to debtrelief@rocketmail.com

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    +1 (866) 617-1894
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    PO Box 2390, Allen, Texas, 75013, United States
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