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Circle K
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1.1 5 Reviews 1682 Complaints
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Circle K Complaints 1682

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B
11:28 am EST
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The soda fountain machine is always broken down and the store area is never clean!!! Fix the machine or get a new one and make sure it stays working!!! The area needs to be clean inside and outside along with the gas pumps and its trash containers empties with paper towels and soapy water and squeegees so customers can keep their windshields and window clean!!!

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M
4:33 pm EST
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The manager schedules herself for 56 hours a week and does not work 5 hours each week she stealing hours she does not come to work when she's supposed to she does not train her new employees she leaves them in the store by themselves and leave them stranded they don't know what to do because she does not tell them how to do everything in the store she also...

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S
12:09 pm EST
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Monday night at around 7:30pm, I went to buy some drinks as well as put $15.00 of gas into my car, I was at pump 2. Well, when I got to my destination I realized I forgot to actually pump the gas (I paid in the store). I went in later on that night, about 1:30am and the gentleman told me to go in the morning because a manager wasn't present. I asked what...

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J
3:08 am EST

Circle K my manager

My name is john williams. I told my manager I was having back problems and he told me if I call off or leave the job to go to the hospital don't worry about coming back to work. His name is Jesse he works at the new orleans location located on south carrollton and washington avenue. I don't appreciate him disrespecting me either he said [censored]s have no home training about cleaning up

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M
8:34 pm EST

Circle K employee smoking cigarettes next to gas tanks

I have been a customer of this store for quite some time. I live in the neighborhood and it is my 'corner store'. It is on Long Grove Drive, Mount Pleasant, South Carolina. An employee named keekee I believe, is so unprofessional and DANGEROUS that I can no longer bring myself to shop at this store, along with many if my neighbors. I had previously let it slide, just shaking my head, when this individual is constantly having profanity laden outbursts during her shift. She was either arguing with someone on her phone, or fighting with her boyfriend (I suppose) inside the store all the while shouting profanities. She also blasts profanity laden music over the store speakers, I cannot understand why the manager is ok with this. I am dumbfounded. Although the manager is never there when this is happening, I find it hard to believe it has gone completely unnoticed by management, who ever they are.

I drew the line when I saw her changing the trash cans next to the gas pumps with a cigarette in her mouth! That is unfathomable to me that she does not see the danger in this. I have informed my neighbors who shop there as well & no one is going to continue shopping/gassing up at this location, not going to risk our lives getting blown up just to put gas in our cars. I had previously tried to contact the store manager but she was never there.

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7:21 am EST
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There are signs literally EVERYWHERE advertising 1. 3/8 oz Red Bull's for $5. Go to register he says ok $7.31. I'm like huh. The other cashier huffs and puffs and says "that sale is over!!" Like it's my fault there are 2 signs. Ok I go and return the 3 5oz Red Bull's and grad 2 of the 12 oz that says 2/$5.35. Again go to register and the cashier say...

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M
8:56 am EST

Circle K discrimination against service animals

I was shopping at the circle k at 8:09 Olive Street in Shreveport Louisiana this morning I purchased a pack of cigarettes in a cup of coffee. Along with me was my registered service dog. upon completion of my purchase I stepped outside of the store to light a cigarette and enjoy the first sip of coffee of the day. The store manager, Teresa, exited the store, and approached me. She told me that I needed to produce registration papers on my service dog or tie her up outside. the Americans with disabilities act law states that I do not have to produce such paperwork nor do I have to have identifying tags, a vest, or physical paperwork on my person at any time nor can it be requested to be shown to any employee of the establishment. The law is very clear that they can only ask two questions, 1) is the animal a registered service dog? & 2) what service is the service dog trained to help me with? After being demanded it to produce paperwork, I without hesitation reentered the store, to show the employees my dog's registration, as I have a digital copy saved in my phone, for such occasions. The store manager refused to look at it, and demanded I not only leave her store, but to get off the premises or she was going to call the police on me. I believe that some reprimand is in order, or I will contact an attorney. This is absolute discrimination, & as a former employee of circle k I know she was not trained to treat people the way she treated me.

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Discriminated Customer #722307
Kinston2525278788, US
Jun 18, 2023 9:25 pm EDT

Its 2023 and I'm a few state away and faced the same. I try to not reacted ignorantly to people ignorant of the law and try to educate providing references to Federal and state laws. I also ask for their policy or why they assume so. Some think they are doing they're job but If they can't provide and respond wrong its pointless.. Since there was no signs stating Circle K or policy was display that Circle K chooses to ignore / won't recognize laws which they are within jurisdiction of. I check the site found nothing so I contact them via the sites feature.

Luckly me, there is no CK local to me, saving a few cents on gas isn't worth disclination/harassment.

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K
4:35 pm EST

Circle K tropicana juice and nestle water

I just purchased orange (non pulp juice) and Nestle bottled water from Circle K on Esso Gas station located at Derry-Tremaine Road in Milton, Ontario, Canada. The prices charged were almost 60-100 percent higher than the prices on all routine stores including Nofrills, Food Basics and Walmart etc. No reasonable explanatiin given by the store staff.

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T
8:28 pm EST

Circle K a customer representative

I have been a customer at that store for a very long time. Have always got fast friendly service until recently. There's a cashier by the name of Nicole Jones. She doesn't greet the customers, very very rude to customers & other employees. Doesn't do her own shift duties half the time & most of the time when the shift duties are done, she gets a customer, an elderly colored man, to do her shift duties for her.
This is a small town & everyone knows everyone and I have saw people pull into the parking lot & see Nicole Jones working & drive 5 or 7 miles to the next town to shop at another store because they don't want to deal with her rude behind .

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11:17 pm EST

Circle K tried to make a return

The day after Christmas I tried to return 4 items that I had intended to use for gifts. I paid approximately $35 for these items. I had a receipt and the items were in perfect condition. The manager would only give me $7.77 in store credit to be used immediately. Not fair! I choose to keep the items. I feel that my account should have been credited the full amount I paid. I had my receipt and the items were untouched!

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M
3:58 am EST

Circle K about a staff member

Last sat evening I bought a bottle of. Gas frm circle k at square tallaght it was wrong one my bottle is orange the one I recieced was paler bottle I had a feeling it was wrong one wen I got home and checked it was I drove bk down the member of staff came out and told me its srill bucaine I can still use it I said you sure he said yeah I said wot if I break seal and it doesnt work will you still change it he said would so off home I went again and noticed for certain it would not fit I didnt break the seal thank god so off I went bk down to the same guy coz my gas had run out at this stage he start asking for a reciept dis time after telling me he would change it I said we got no receipt then I was asked am I sure I bought it der dis was my third time down at this stage I said yes im 100% I know were I bought it he told me they dont do gasi want I said well you took for it he told me to call bk today between 7 and 1 his supervisor would change it I had to buy take away coz I had no gas so I went bk dis morning the lovely girl with fair hair gave me a refund no problem I asked why the the tall guy with beard not give me money bk she said he jyst prob didnt want to change it for me which isnt fair I bought it there im not happy the way I was treated by him the way I had to go down a fourth time to get a refund it was his mistake to begin with taking for a bottle of gas you dont sell I would be greatfull if someone could get bk to me about the way I was treated by a member of circlek my name. Is michelle fox 75 cuurch rd eastwall dublin 3 [protected] thanks

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Update by Michelleff
Dec 23, 2018 4:04 am EST

Can you conta me on [protected]

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B
1:46 am EST
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This review was chosen algorithmically as the most valued customer feedback.

A guy on night shift at The Mobile Alabama location named Eugene was working he was very rude and unprofessional to my wife making suggestive remarks to her this is at The Cottage Hill BelAir Mall location he said some very inappropriate things to her and if you don't do something about him and other female customers have said he has harrased them and made...

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P
1:20 pm EST

Circle K service at circle k in gordon georgia

My mother in law had a male employee scream and cuss at her in the store and then followed her outside and continued to yell and cuss. She believes he was on drugs due to his pupils being so big. I dont know what kind of manager allows her employees to harrass a paying customer. This is completely ridiculous and uncalled for. I seriously hope that someone can rectify this situation.

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S
6:47 pm EST

Circle K customer service in ohio

Several things 12/14 you need to say in email don't open up the deal of day don't open even if you don't use it disappears. Also you do not carry Diet in 7 up or Canada Dry. 2
stores visited none available. The first one I was going to use but app would not open up. The man just said oh well. No help. Second one just no dirty available. So after work I thought I would get reguar. But that's when I was rudely told because I looked at email the coupon disappeared even though I did not get the pop. i asked what i could do she said the problem was app, when I mentioned It was circle k app not them personally so i needed to take that up with you not them. I know they did not make app they were only workers of circle k. But they would do anything for me to take up with corporate not them. She was so rude was yelling at me. I admit I lost it at thatpont because I was just blown off. I left mad and said some not so nice going out door (that she was a [censored]ing[censored]). I know was not not nice. She was not nice to me and I wanted to hurt her. But then she came running out side to yell at me. She did not she would not nor help because it was not her problem. I just could not believe I was brushed off. Then now can not talk to any one know how or who to email. Sorry if wrong place. Make more available to found who and where to call or email.

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J
Joseph ford
US
Dec 23, 2018 2:23 pm EST

i was in the johnstown store today and chris waited waited on me, , she was very rude and disrespectful i will never go to your stor again

J
J
Joseph ford
US
Dec 23, 2018 2:19 pm EST

yes i was in the johnstown location 12.23.18 i was treated extremely horribly ... Chris was my server... i got lottery tickets .. i ordered 5 tickets.. she charged a 30 dollar ticket witch i did not order.. she was very rude and demanded that i was 6 in line... the she said that i had to wait 15 minutes for the next employ to show up.. i was not 6 in line she made me wade at least 20 minutes very rude like i said i did not order a 30 dollar ticket i ordered a bingo 3 reindeer and a power 5 hd and i wanted 1 more 5 hd ticket chris was the most horrible cashier that i have ever dealt with i will never again visit your store again i have never been treated so horrible in my life. i am and have been a top notch customer service agent for many years sincerely joseph ford [protected]

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L
9:23 am EST
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On December 12, 2018 I was at this location. There was trash all over the parking lot as well as in the landscape. The store itself was dirty, the floor looked like it hadn't been mopped in a week. A blonde haired female employee was ignoring customers to continue to stock cigarettes. I will not be returning to this location as long as it continues to look this way.

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A
5:01 pm EST
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My fiance went inside to pay for gas and cigarettes. He asked for 1 pack of Marlboro menthol 100's and 2 packs of the shorts. He gave her the money and when she gave him the cigarettes the 2 packs of shorts were incorrect. He told her she had grabbed the wrong ones and she rudly refused to correct her mistake. She said she couldn't refund them, which he...

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J
6:47 pm EST

Circle K mountain dew

i was poisoned by a polar pop mountain dew in boulder colorado off baseline road.

this is being done intentionally by satanic mafia members who are committing treason.

all their money should be siezed, before it goes continually to the mafia satan worshipers.

this is a real message - with actual facts - for more information see my video content.

facebook.com/jkoskinen
or
twitter.com/joelkoskinen1

also please donate to the cause of putting all police officers in prison for life and hiring all new people like 40+ of them so that we can arrest and imprison every restaurant employee and business worker.

thank you,
joel koskinen
[protected]

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5:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Circle K car wash problem and threats from site manager (jane and teston road) 10750 jane st. ont

I am a regular customer of Macs and now Circle K at this site. Today 9 Dec.2018 I purchase gas and a car wash at 2.41 pm code no.21883, transaction 517344. I enter my code and enter the washing area, a car behind me also followed I asked the driver to clear the door which took few minutes in the mean time machine shows ERROR and my car was not washed. Attendant Mr Akkarash came and asked me to remove my car when I explained him the problem he called his manager Mr Maulik or Malik on his cell and handed me the phone. I explained Maulik too but instead he apologise or at least speak in a gentle manner he started threatening me of sending the police to remove me.Then Mr Akkarash left me and my wife in my car on Mr Mauliks instruction and closed entry and exit doors on us for 40 minutes. When my wife was getting nervous and suffocated I called police AT 3.44 pm then after 20 minutes the owner of the gas station came and open the doors and when I explained him he apologised us and immediately washed my car.
I would like to ask is this your customer service standards? Suppose if I or my wfe fainted or have a heart attack or any other emergency who is going to be responsible? I request you to please investigate the matter and see the cameras and please ask MR Maulik on what basis he threat me and misbehave. I owe an explanation and apology from so called Mr Maulik or Malik if it matters to Circle K .
I worked for Home Depot and I know the service standards also just for your info I served Macs Convenience as a dealer for 4 years and I very well know the standards.
Thanks and have a good day.
Ali M.F. ([protected]@hotmail.com

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7:32 pm EST
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I go to the circle K after work and everytime I go, the workers are sitting down, playing on their cellphones. Evening and overnight clerks do the same thing when I go in there. A few times they have been rude to me and that's unacceptable. If this company allows that kind of stuff, then I don't want to shop there. The store is a mess and the floors looked...

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5:16 pm EST
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On 12/6/18 at 5pm ..I live just down the street, my daughter and I stopped for gas and she went inside for me to get cigarettes. She just received a temporary license because she lost her driver's license and they wouldnt accept her temporary. She was then being considerate and told then I would be right in then to purchase them, the cashier then proceeded...

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About Circle K

Screenshot Circle K
Circle K is a multinational chain of convenience stores, offering a variety of products including snacks, beverages, tobacco, and grocery items. They also provide services such as fuel, car washes, and ATMs. Many locations are open 24/7, catering to customers seeking quick and accessible shopping options.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Circle K in the 'Complaint Title' section.

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- Provide detailed information about your experience with Circle K. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.

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Overview of Circle K complaint handling

Circle K reviews first appeared on Complaints Board on Oct 17, 2008. The latest review hype pods was posted on Oct 21, 2024. The latest complaint Customer service was resolved on Aug 25, 2019. Circle K has an average consumer rating of 1 stars from 1687 reviews. Circle K has resolved 54 complaints.
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  1. Circle K Contacts

  2. Circle K phone numbers
    1877
    1877
    Click up if you have successfully reached Circle K by calling 1877 phone number 8 8 users reported that they have successfully reached Circle K by calling 1877 phone number Click down if you have unsuccessfully reached Circle K by calling 1877 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling 1877 phone number
    78%
    Confidence score
    Lithuania
    8800 555 4647
    8800 555 4647
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    100%
    Confidence score
    Russia
    +1 (602) 728-8000
    +1 (602) 728-8000
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    +1 (972) 537-5885
    +1 (972) 537-5885
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    Southwest
    +1 (951) 273-1175
    +1 (951) 273-1175
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    West Coast
    +1 (800) 268-5574
    +1 (800) 268-5574
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    Western Canada
    +1 (888) 999-9301
    +1 (888) 999-9301
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    Central Canada & Quebec
    +1 (800) 361-2612
    +1 (800) 361-2612
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    Eastern Quebec & Atlantic Division
    +1 (506) 382-8575
    +1 (506) 382-8575
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    Moncton, New Brunswick
    +45 70 101 101
    +45 70 101 101
    Click up if you have successfully reached Circle K by calling +45 70 101 101 phone number 2 2 users reported that they have successfully reached Circle K by calling +45 70 101 101 phone number Click down if you have unsuccessfully reached Circle K by calling +45 70 101 101 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +45 70 101 101 phone number
    100%
    Confidence score
    Denmark
    +372 675 7777
    +372 675 7777
    Click up if you have successfully reached Circle K by calling +372 675 7777 phone number 1 1 users reported that they have successfully reached Circle K by calling +372 675 7777 phone number Click down if you have unsuccessfully reached Circle K by calling +372 675 7777 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +372 675 7777 phone number
    100%
    Confidence score
    Estonia
    +353 12 028 888
    +353 12 028 888
    Click up if you have successfully reached Circle K by calling +353 12 028 888 phone number 6 6 users reported that they have successfully reached Circle K by calling +353 12 028 888 phone number Click down if you have unsuccessfully reached Circle K by calling +353 12 028 888 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +353 12 028 888 phone number
    71%
    Confidence score
    Ireland
    +371 80 009 005
    +371 80 009 005
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    Latvia
    +47 22 962 000
    +47 22 962 000
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    33%
    Confidence score
    Norway
    +48 222 552 255
    +48 222 552 255
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    Poland
    +46 84 296 300
    +46 84 296 300
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    Sweden
    +1 (855) 276-1947
    +1 (855) 276-1947
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    Grand Canyon Division, Phoenix, AZ
    (919) 774-6700
    (919) 774-6700
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    Coastal Carolinas Division, Raleigh, NC
    (813) 910-6800
    (813) 910-6800
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    Florida Division, Tampa, FL
    (330) 630-6300
    (330) 630-6300
    Click up if you have successfully reached Circle K by calling (330) 630-6300 phone number 0 0 users reported that they have successfully reached Circle K by calling (330) 630-6300 phone number Click down if you have unsuccessfully reached Circle K by calling (330) 630-6300 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (330) 630-6300 phone number
    Great Lakes Division, Akron, OH
    (850) 454-1070
    (850) 454-1070
    Click up if you have successfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have successfully reached Circle K by calling (850) 454-1070 phone number Click down if you have unsuccessfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (850) 454-1070 phone number
    Gulf Coast Division, Pensacola, FL
    (331) 251-7300
    (331) 251-7300
    Click up if you have successfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have successfully reached Circle K by calling (331) 251-7300 phone number Click down if you have unsuccessfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (331) 251-7300 phone number
    Heartland Division, Lisle, IL
    (812) 379-9227
    (812) 379-9227
    Click up if you have successfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have successfully reached Circle K by calling (812) 379-9227 phone number Click down if you have unsuccessfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (812) 379-9227 phone number
    Midwest Division, Columbus, IN
    952-830-8700
    952-830-8700
    Click up if you have successfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have successfully reached Circle K by calling 952-830-8700 phone number Click down if you have unsuccessfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 952-830-8700 phone number
    Northern Tier, West Bloomington, MN
    720-758-6200
    720-758-6200
    Click up if you have successfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have successfully reached Circle K by calling 720-758-6200 phone number Click down if you have unsuccessfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 720-758-6200 phone number
    Rocky Mountains Division, Greenwood Village, CO
    (912) 285-4011
    (912) 285-4011
    Click up if you have successfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have successfully reached Circle K by calling (912) 285-4011 phone number Click down if you have unsuccessfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (912) 285-4011 phone number
    Circle K South Atlantic, Jacksonville, FL
    (704) 583-5700
    (704) 583-5700
    Click up if you have successfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have successfully reached Circle K by calling (704) 583-5700 phone number Click down if you have unsuccessfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (704) 583-5700 phone number
    Southeast Division, Charlotte, NC
    +1 (800) 324-8464
    +1 (800) 324-8464
    Click up if you have successfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 324-8464 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number
    Texas Division, San Antonio, TX
    More phone numbers
  3. Circle K emails
  4. Circle K address
    1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
  5. Circle K social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 06, 2024
  7. View all Circle K contacts

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