Citibank
Reviews and Complaints

Citibank blocked my UK account for some reason. I called back to unblock it and I was told that it would be done within 24 hours. I called after 48 hours and still it was not done and I was again told that it will be done in 24 hours. They dont know the reason it is blocked and they dont know the department who blocked it, what crap. This is still going on from 10 days and I have been calling twice a day, every time they say that they have sent the email to concerned department and it will be done in 24 hours. Their supervisor knows nothing and he doesn't know how to expedite the request further.
Stay away from citibank uk, I will move my money out at the first chance I get.

Premier Card with $175 annual fee.
"0" balance Credit Card with $15K credit line available was declined for a "$1000" charge @ 2:00 am in Los Angeles, CA.
Called the 24/7 Customer Service phone printed on the back of the card, an automated system asking all kind of security questions for account verification, before transferring to an agent. However, I got a voice-mail, saying I reached the CitiBank's customer service after business hours!
Tried three times, [protected], and the same process.
After a few days, I called the same number within the business hours asking what is going and to report that there might be a problem with that Automated system transferring customers to a wrong number after hours, etc.
The agent, offered me some free points however, I said there is a problem, and she said that she dont know what to say and can not do anything about it. So I asked for someone who can, and she transferred me to her Supervisor.
This Man identified himself as "Max King" told me we work 24 hours and doesn't know what happened. And then asked me when did you called, I said look at my account, you see the declined charge, the time and the date, I called at the same time, the same number that I'm talking to you now. SUddenly he became rude, and start cutting me off when I was trying to answer his questions, and went on and on about "well you told me a week ago, but your account shows two days ago, so which one is i? and on and on, So I replied, that is not the point, its all in the account, the fact is that you did not have anyone helping your customer then and neither right now!
I'm doing you/your company a favor! calling you my time to let you know there is something wrong with your Automated system, and this is what I get? He replied, well, !'m going to make a note of this, but there is nothing I can do...

? So what I am wondering what if I needed help? s this the shape of things to come with the CitiBank Credit Card? or just the Premium members?

?

After 6 years of being a loyal credit card customer, I mailed my monthly check seven days in...

After 6 years of being a loyal credit card customer, I mailed my monthly check seven days in advance and they claim they did not receive it. I called twice as a concerned customer. Phone service did not recognize my phone number, or my credit card. After a long wait I explained and documented with a case number my attemps to have this payment posted on time. It is very common for this Bank to claim payments arrive late to quickly assess a late fee and jack up the interest rate to 28.990%. Vice President G.Stevens (I guess they do not want to reveal the first name) quickly sent a threatening letter for late payment. I had already made a second payment over the phone, and coincidentally the supposed late payment was posted on my account at the same time resulting in double the payment I was supposed to make. Totaly premeditated and abusive tactics. The letter from G. does not show a reply mailing address. Only address is on the payment stab, good luck trying to find a Ciibank Vice President in Sious Fall, SD!. I showed concerned and got in touch with the Bank three times trying to continue my clean payment record. I hope to receive confirmation from the bank that my interest rate will not be increased.

Respected sir,
I am a.noor ahmed from india.sudanian lady miss jennifer sambo is my friend. i am writing this complaint behalf of jennifer.she lost her family in the civil war in sudan and she is a reffugee in the senegal.now she is an orphan.
She wants to transfer the money belongs to his father.details of the account. dr.abakar sambo, account no.aj745000001546/cb/91/a. please reply us as soon as possible. my email i.d. [protected]@gmail.com and the i.d.of jennifer is [protected]@hotmail.com

I have a 'tagging' for my housing loan in cicrus report by Bank Negara and end up my loan application with other bank was rejected.
The tagging is by Citibank for my housing loan. I have filed a report to Citibank on 13th June 2014 and it was not solve until now.
Citibank collection depart who handle my case mentioned that they have to do investigation on which department did the 'tagging - Rescheduled credit facility' for my housing loan. My housing loan is uptodate and there is no leagal action taken and the issue is to remove the tagging. Until now Citibank cannot prove who asked for the tagging. They mentionad I as customer was the one who requested to reduce the interest rate for my housing loan in year 2008 but still they yet to find such document that I am the one who requested. I am very dissapointed with the way of Citibank handled my case since my loan application with other bank is pending/hold subject clearance of the tagging. I do not have problem with my other loans, all payment are uptodate and I do not see
why Citibank cannot solve this. My housing loan account no is. [protected]

I have (had) the Sears Citibank Card and I have a $6, 000 credit limit. I've had the card since 2012 I have used about $3500 of the available credit, I pay my bill on time and always more than the minimum. I get an email on 8/1/14 saying they regret to inform me that they are not renewing my card (which expired the day before) because of too many revolving credit cards/loans and balances too high. Well I'm sorry but I don't see where that's any of their concern. I pay all of my bills on time every month and always pay more than the minimum on all of my cards. I'm only using a little over 50% of the credit available on this card, I've never been late, never over the limit and they're making money off me in interest so to decide to not renew the card doesn't make any sense to me. If they refuse to reconsider I'm going to transfer the balance one of my other cards and they're going to lose all of the interest they would've earned from me.

This bunch of empty promising agents are always a bunch of liars. What kind of services do these company and people have. They have the nerve to have salaries to feed their families that doesnt work properly. They promised me on a phone conversation. . . (I have to call numerous times long distance, coz im working abroad) just to ask for a certificate that i paid the credit card since 1997! Up to now nothing nothing nothing. Sorry but can you guys do something to this institution? I hope you can shake them. Or at least close them. They are useless unprofessional and bunch liars.

To,
Responsible person of Citibank Customer Care Service

Sir,
This is to inform that this complaint is against one of the customer care executive named Gurpreet in Citibank Customer care's Credit Card section. When I called to the toll free number [protected] regarding the activation of SMS alert for Credit card payment, Mr. Gurpreet shouted at me over the phone in an unprofessional manner instead of guiding me in a proper and polite manner.

Mr. Gurpreet was utterly disgusting, impolite, unprofessional and manner less employee of Citibank who is making the standard of the service to third rate. As a customer of citibank I am totally unhappy with the conversation and service provided by Mr. Gurpreet.
I hope that this issue will be taken seriously and Citibank can make its customers happy by assisting them in a professional manner.

Regards,
Sheena.S
Gurgaon

I have been a card holder of Citibank Philippines for 12+ years, and a gold card holder for 8 of those years. To give you an idea of the business we have run through the card, we have accumulated 400, 000 rewards points on the card. Recently the bank decided to discontinue the gold card product and shifted my account (presumably all gold card holders as well) to a Rewards card product. We received the new card with a fee table indicating the Rewards card annual fee is 2000PHP. However, the intro letter also indicated that my card was being shifted and would now be subject to the terms and conditions of the Rewards card, except, the gold card annual fee of 2500PHP would be retained.

I called Citibank and tried to get clarification as to whether my annual fee would be 2000PHP or 2500PHP and if it was 2500PHP what was the difference between the Rewards card on the fee table vs. the Rewards card they shifted my account to. The call center rep could only repeat what the intro letter stated and was unable to give me some rationale for the difference. She promised to check further and ask me to call back within the week.

I called back, on a Saturday, after a week and, unfortunately as I expected, got another round of 'marketing speak'. To their credit she did note that my original concern was recorded on the account but with no resolution. I asked for a contact with the Marketing Div. assuming they would be better able to respond. She could not, or would not, give me a contact using instead the excuse that it was a weekend there would be no one there anyway. I asked to speak to a call center manager, of which she said there were several attending to other customers. She put me on hold but returned to express her 'regret' they were still tied up. She again promised to follow up with Marketing during the week and someone would call me. It is now Thursday and no hint of a call from Citibank.

At this point I have pretty much decided to close the account, not so much for the 500PHP difference but for the indifference that Citibank Philippines seems to now foster among its 'customer service' staff, or perhaps its refusal to empower its customer service staff with the ability and information to actually provide customer service, or just the willingness to talk to customers beyond the call center environment.

Mr. Dwight Sung Chong Jr. [protected] chongds191bm d.o.b._01.14.1981 honolulu hawaii oahu
given name:britian gaomi si tong born:_xhay rola fing..jie ten quang
lsat.sat.hsd.ma.bar.collappt.pbat. Professional Career..Education Profession
woodinville school of law 1992 graduate 1 year degree
meadowdale high school 1999 masters advocacy
social security registered_1980 eastern population
3625 hoyt ave 6b everett wa [protected]..contact address (home)
last address:_17118 72nd pl west edmonds wa [protected]
Background Investigation: _Authorized.. by: Dwight Sung Chong
Herrmann Scholbe Law Firm Seattle/Tacoma (WA) 11.01.2007.Innfliction $8, 000, 000.00 ($8M)...Arbitration infavor granted open..
Requesting ALL:_ Access to Citibank account...directbank possitve 3625 hoyt ave 6b everett wa [protected]
united states citizen
United States of America Washington Drivers License
disabled :_fairfax psychiatic hospital..(03.1999) kirkland wa anti-depression
volunteered:_honolulu zoo hawaii oahu..sea life park (HI)...1985
Citibank Access:_(Last) contacted inperson at seaview cheverlot wa state snohomish county chongds191bm
requesting:_Citibank Gold Card Visa Credit card Auto-Pay_$200 million..3625 hoyt ave 6b everett wa [protected]

THANK YOU: Mr. Dwight Sung Chong Jr.
*Britian Gaomi Si Tong
* Xhay Rola Fing
* Jie Ten Quang

8:40am pacific standard time 04.2014

My mother lives in Las Vegas and is a 92 year old widow. I live in Sacramento and go to Las Vegas at least once a month to see her.

Last month my mother was the victim of the grandparents scam. It’s a particular evil scam in which someone calls an elderly person and impersonates a grandchild in trouble, usually in a car accident, in jail, etc. The grandparent is asked to wire money immediately and secrecy is stressed. A “lawyer” calls with instructions. Often these scams originate in Canada, as did this one.

My mother was panicked. Her only financial access is her Fidelity account. On Thursday, December 5, she went into the Citibank on East Tropicana and wanted to cash a Fidelity check in the amount of $8300. She wanted cash—large bills. She had been instructed to mail the money overnight in the pages of a magazine to someone in Kingston, Ontario. She didn’t know that the balance in the Fidelity account was less than $8300 and the check would bounce.

She and I have a joint Citibank checking account, and occasionally she has cashed a Fidelity check at Citibank for a small amount, usually $200 or $300. At that time our joint Citibank account had less than $5000. Amazingly, Citibank honored the Fidelity check and gave her $8300, which she promptly sent overnight to Canada.

I am dumbfounded that the Citibank employees did not think it was unusual for an elderly woman to request $8300 cash on a check from another institution, especially because her previous transactions had been for small amounts. They did not verify the Fidelity check, and we did not have enough funds in our joint Citibank account to cover it if the check bounced, which of course it did the next day. Friday morning I received a fraud alert e-mail from Fidelity. When I heard about the scam, at first I thought she had simply written a bad check payable to a person or business. We pieced together the story and I was horrified to hear that she had received $8300 cash.
I called a manager at that Citibank branch on Friday afternoon and asked him how they could have possibly given her the cash. He said it’s a judgment call, depends on the client relationship, etc. I’m sorry, but a 92 year old woman who wants to cash an $8300 check on another institution should have raised several red flags. At the very least she should have been denied because our Citibank account balance was less than $5000.
According to my research, Citibank may not be legally liable but I believe it bears moral responsibility for the success of this scam.. I have filed a report with the Federal Trade Commission and will continue to relate this experience to friends and online.

I wrote to the Citibank area manager in Las Vegas who to his credit did call me. He gave me the standard line--- it's a judgment call, your mother was adamant that she wanted the money, etc. He even suggested that my mother wanted the money for gambling. I referred him to a recent article in USA Today "Banks recruited to stop scams on seniors." I wish I could close our Citibank account but her social security check is deposited in that account and it's difficult to change that.

I encountered a problem with the bank whom I had personal checks transaction. I was informed by your Collections Departmenrt (Tel # [protected]) that I will have to call 10 days before the due date to request for my cheques to be pulled so that i will not suffer the penalty of almost Php1400.00 each month. Now I have agreed to this set up and I called today and I was advised that I need to have a payment posted in replacement of the cheques and this was not mentioned to me when i called January 13, 2014. There was misinformation and lack of advise on how I can try to be a good payor of my loan to your company. I do not want to be penalized Php 1400.00 each month because it's almost the same amount of my monthly amortization. The notes of your consultant who took my call on January 13, 2014 was not what he told me. It lacked the advise that I need to have a payment as well to replace the payment for that month.

I paid off my credit card balance. Rightfully didn't question not receiving a statement the following month; because the balance was paid in full. The next month, I get a past due statement for a balance of $2.17. Funny, the full-exact balance had been paid. Accrued finance charges...ok. (I can only imagine how many customers don't expect a $1 statement in the mail once the full balance was paid/or how many customers magically didnt receive the first ever missed statement of their account history). Also funny, this was the first time in nearly 10 years that I didn't receive a statement. I have perfect payment history and wanted the 1 payment past due cleared. I'm fully aware this doesn't report negative to the cbrs, but that's not the point. An "Account Manager" refused, because there was no bank error. I certainly made no error. Citibank refused to let me talk to someone else, as he was the highest and they no longer allow calls to be escalated to anyone higher. Wow. No "big picture" for the business or your customers. No "care" at all. Amazing how you stay in business. Disgusting,

On Jan 9, 2012, I deposited $4715.42 total of 42 business checks to my Citibank account in the Citibank branch which locate at 6414 18th Ave. Brooklyn, New York. I have the receipt from that bank. They did not put this money into my account until on March 13, 2013 after I requested it. But Citibank removed $4715.42 from my account on April 25, 2013, and never notify me and no any explanation letter either. The customer service supervisor told me that the branch has been denied to put this credit back into my account, because they destroyed all the checks and no copies. Now, all they do is blaming the customer, the customer report the problem too late. Is this the costumer’s faulty? Is the customer in control after they handed the checks to the bank clerk and get the deposit receipt? Citibank do not take responsibility for what they are doing!

This issue has been gone to customers service, their investigation result is: they lost those checks or destroyed the checks, they neither agree to put this credit back to my account, nor compensate the customer’s time to recover the payment from 42 payers!

When give your checks to the bank, they wrote you a receipt, can you leave without worry? Do you know what will happen to your checks? Are you 100% sure that they will put the money into your account? The answer is NO! Do not trust Citibank!

I withdrew an amount of $650 from my account. However, the machine just gave me $550. When I reached out to the customer service at Citibank, they not only did not resolve the situation, but rather acted very rude and said I must have misplaced the money. Upon insistence, they said they will check internally and after many days called to say their internal records are matching and they cannot resolve the situation.
When I sought explanation in terms of how they would do their due diligence if someone else got that extra note, they simply refused to answer and reiterated the same point that their internal numbers are balanced; They were even arrogant and brash enough to not escalate the situation internally, but asking me to go to the police, if I want and they will share the video only if the police asks them to do so. No wonder the global economy is in such a slump owing to inefficient people like them running the helm of the financial business.
For a mere hundred dollars, I need to go through so much slack from people who I doubt are qualified enough to take the call in the first place. I am for sure cancelling my account at the bank and ensure that I don't have any services from the bank whatsoever and also discourage people, I know to work with these scamsters.
I fail to see a resolution to my issue even after I lodge a police complaint. Anyone with any better alternatives please let me know.

Re: Letter dated 8/26/13 from G. Stevens, VP Citibank, NA as servicer for Sears Home Improvement:
I received this letter that indicated my payment arrangement was terminated. It has been a difficult summer being the primary caregiver for my father, Edward J. Borowski, who has been a loyal Citibank customer for over 40 years. My name, Paul Borowski, is listed on his bank statement as Power of Attorney. In June, he was determined to have diabetes and I now am at his house every morning before work to check on his blood sugar and medications. In early August, he lost control of his car and I have now, taken away his driving privileges and taking care of his and my house. In May, I did delete the auto debit, not due to lack of funds, but rather, for personal reasons, which have subsided. I have proof of these items in writing and would hope that Citibank would reconsider renewing my payment plan, rather than having this hard rule due to difficult family circumstances. I understand auditors, as being a long time banker myself, but my 6 day late payment after the cycle date was not lack of money, but rather lack of time. Please re-consider. Sincerely, Paul E. Borowski

1)Does Stephano Adaramola in Foreign Operations Department of Citibank of London Plc
2)Does CitiBank Of London Plc truly makes use of the following email addresses(a)[protected]@london.com?(B)[protected]@aol.com?
3)Is Head office of Citibank of london Plc truly situated at :28 Canada square canary 3rd Floor, 4 Harbour Exchange Square London E149GE, UK?
4)Do the following Telephone Numbers belong to CiTIBANK OF LONDON PLC Director Foreign Operations Department;(a)+[protected] (b)+[protected]?
Lastly 5)Does these account number come from CITIBANK of LONDON PLC:AJ745000001546/CB/91/A.
I shall appreciate your swift response.

Yours sincerely,
Dan.

I have been applying for various bank for my emergency purpose, but I have been hearing from the bank that I applied that my application is rejected. Most of the banks do not say the reason, but I heard from couple of banks that there is a CIBIL record, that I have an outstanding payment of 80 K that I need to clear for credit cards. They said, they do not have the Bank details of the same. This was a shocking news for me, as I DO NOT have any such huge outstanding amount from my credit card that I hold. One fine day, I got a call from CITIBANK saying that I have 80 k outstanding amount and I need to pay them immediately, but crossed check and asked my father name they answer correctly after that i ask about my address but they said wrong address(this address reside in kolkota but i never went there single time, actually i lived in faridabad and assam ) . I was shocked to hear this, as I DO NOT HOLD any Citibank cards. They have my information correctly (My name, worng address, phone numbers, my father name). I DO NOT HOLD any Bank cards.

Please help me in getting out of this issue, as this is projected as a black mark in my banking history and all my loans application will go a rejection if I need to apply in the future.

This is a serious fraudelant acitivity where the banks are projecting on the customers where they get victimised. Will need to raise a serious complaint againts the Bank.

Request your sincere suggestion and help in this regard.

Thanks
Santosh

I have been asked to deposite a sum of Pounds.450.00 (GBP) = $850.00
(USD) for transfer of amount from Bank to Bank as I have won lottery
of One Million GBP out of the donation of Mr. Adrian and Gillian
Bayford. I wish to know the facts. Would I deposite the amount or otherwise? All Email correspondence is as
under please:

Thanking You in anticipation.

Yours faithfully,

Muhammad Sharif
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
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on 6/10/13, Mr. Adrian and Gillian Bayford wrote:
> Hello Dear,

> This is a personal email directed to you. My wife and I won the Euro
> Millions Jackpot Lottery of £148million (Pounds) on August 10, 2012 and
> we just commenced our Charity Donation and we will be giving out a cash
> donation of £1, 000, 000.00 GBP to five(5)lucky individuals
> ten(10)charity organizations from any part of the world. Your email
> address was submitted to my wife and I by the Google Management Team
> and you received this email because we have listed you as one of the
> lucky millionaires, Kindly send us the below details so that we can
> direct our Bank to effect a valid Bank Draft in your name to your
> operational bank account in your country.
To verify the genuineness of this email and our winnings, please see
> our interview by visiting the web page below;

> [1]http://www.independent.co.uk/news/uk/home-news/euromillions-lottery-
> winners-adrian-and-gillian-bayford-say-148m-fortune-has-come-at-just-th
> e-right-time-8046211.html

> [2]http://www.bbc.co.uk/news/uk-england-19254228

> [3]http://www.dailymail.co.uk/femail/article-2189527/Adrian-Gillian-Bay
> ford-Euromillions-winners-Yes-lifes-lottery-good-guys-win.html

> Congratulation...

> Regards

> Mr. Adrian and Gillian Bayford
Euro Millions Lottery Winner.
>
> References
>
> 1.
> http://www.independent.co.uk/news/uk/home-news/euromillions-lottery-winners-adrian-and-gillian-bayford-say-148m-fortune-has-come-at-just-the-right-time-8046211.html
> 2. http://www.bbc.co.uk/news/uk-england-19254228
> 3.
> http://www.dailymail.co.uk/femail/article-2189527/Adrian-Gillian-Bayford-Euromillions-winners-Yes-lifes-lottery-good-guys-win.html
>

Mr. Adrian and Gillian Bayford
Mon, Jun 10, 2013 at 10:05 AM

Muhammad Sharif
Thu, Jun 13, 2013 at 10:25 PM
To: mradraingillian.[protected]@live.com
Reply | Reply to all | Forward | Print | Delete | Show original

Hello Mr. Adrian and Gillian Bayford!
Thank You Very Much
I really need your help
Full Name: Muhammad Sharif
Country: Pakistan
Age: 58.5 Years
Occupation: Retired Government Servant
Sex: Male
Mobile/Tel: +[protected]

Mr. Adrian and Gillian Bayford
Fri, Jun 14, 2013 at 12:02 AM
Reply-To: [protected]@live.com
Reply | Reply to all | Forward | Print | Delete | Show original

Attention; Lottery Winner,
Your Winning funds of £1, 000, 000.00 GBP from the Euro million Award
have been confirmed and the transfer has been forwarded to the
transferring bank Department CITI BANK LONDON (CITI BANK). Do get in
touch with CITI BANK immediately to get the delivery procedure.
BANK NAME: CITI BANK
Senior Account Officer: Mr. Kevin Kessinger
DIRECT TEL: +[protected]
EMAIL: [protected]@live.com
You are advised to also forward your details to the bank (CITI BANK
UK) so that you will be provided with the transfer schedule.
On behalf of myself and my wife winners of euro million lottery, We
say congratulations once again.
Sincerely,
Congratulation...
Regards
Mr. Adrian and Gillian Bayford
Euro Millions Lottery Winner.

Muhammad Sharif
Fri, Jun 14, 2013 at 6:48 AM
To: [protected]@live.com
Reply | Reply to all | Forward | Print | Delete | Show original

Hello Mr. Kevin Kessinger Sir!

My Data for transferring of the subject fund is as under please:

IBAN: PK62ASCM0000251000950803

Name of Bank: Askari Commercial Bank Ltd
1-Noor Mahal Road
Bahawalpur
Pakistan

Name: Muhammad Sharif

Address: (Present) - H/Lt Muhammad Sharif
Old Soldiers' Quarter # 16/5
Cholistan Lines
Bahawalpur Cantt
Pakistan

Permanent Address: Muhammad Sharif S/O Umar Din
Chak # 120/TDA
Tail Indus Farm
Tehsil & District: Layyah
Pakistan

Bank Account #: [protected]

Quick Reply
To: [protected]@live.com

CITI BANK
Fri, Jun 14, 2013 at 9:31 AM
To: Muhammad Sharif
Reply | Reply to all | Forward | Print | Delete | Show original

25 Canada Square,
Canary Wharf,
London, E14 5LB
Telephone:+[protected]
Contact Email:

Dear Valued Customer,

You are welcome to CITI BANK LONDON . The payment Bank for Mr. Adrian
and Gillian Bayford (Euro Million Lottery Winners). We are pleased to
be at your service. We are Regulated and Stipulated by the Financial
Service Authority (FSA), the financial institutions that govern all
financial activities in the United Kingdom.

Welcome to Citi Bank Plc. We have received hard copy of your winning
clearance documents from the Euro Million Lottery new year Promo. We
therefore wish to congratulate you on your prize Winnings of
?1, 000, 000.00 Pounds. We shall take appropriate steps to process both
the Legalization and Notarization of your claims in the shortest
possible time.

With these developments, we are to make arrangements for the
Notarization of your funds and also to seek legalization of the funds
by registering your winnings with The United Kingdom Gaming
Board/Commission as required by Laws.

For us to confirm your identity, Kindly confirm the following
information below. This will enable us confirm that you are the same
person referred to us by Mr. Adrian and Gillian Bayford (Euro Million
Lottery Winners).

* Your Exact Names:
* Home/Office telephone numbers:
* Mobile telephone numbers:
* Current residential address:
* Sex:
* Your Date of Birth:
* Occupation:
* Nationality:

*INFORMATION PURPOSE

For security reasons and to avoid double claims, you are hereby advice
to keep your winning information's confidential, until your winning
fund has been transferred to you, this is because we have recently
experiences difficulties identifying genuine winners of the promotion,
due to leakage of your winning information to friend relative and
general Public. Please be inform that the Citibank Plc will not be
responsible for any lost or forfeitures of your winning funds, due to
leakage of your winning information to others. This is for your own
good.

Respond to this email by completing the above information's and also
you are advice to send us a scan copy of your Driver's License,
International Passport (photo page) or any other legally identifying
document for proof of identity.

Find attached to this email a copy of your affidavit of true fund
beneficiary from the legal attorney to Citibank, you are expected to
fill it out neatly in black or blue ink and send back to us via email
as an attachment

For any help and problems do not hesitate to contact us.

We look forward to serving you better.

Mr. Kevin Kessinger
Senior Account Officer.
For: Citibank Uk.
Copyright C 2013. All rights reserved

AFFIDAVIT OF TRUE FUNDS BENEFICIARY FORM.JPG

CITI BANK
Fri, Jun 14, 2013 at 6:22 PM

To: Muhammad Sharif
Reply | Reply to all | Forward | Print | Delete | Show original

25 Canada Square,
Canary Wharf,
London, E14 5LB
Telephone: +[protected]

Dear Valued Customer,

You are welcome to CITI BANK LONDON . The payment Bank for Mr. Adrian
and Gillian Bayford (Euro Million Lottery Winners).. We are pleased to
be at your service. We are Regulated and Stipulated by the Financial
Service Authority (FSA), the financial institutions that govern all
financial activities in the United Kingdom.

After receiving confirmation from Mr. Adrian and Gillian Bayford (Euro
Million Lottery Winners). that you are one of the PROMO WINNERS, we
are presenting you with the following options with which you would
prefer to receive your winning funds of £1, 000, 000.00 (One Million
Great British Pounds GBP) in our possession. You are to make your
preferred and affordable choice from the options listed below for us
to remit your funds to you in your country.

CitiBank Plc Options

FIRST OPTION

BANK TO BANK TRANSFER: This is the Direct Bank Transfer that will
enable you receive your money in any account that you will provide for
this Bank to effect the transfer of your winning funds as it is always
done electronically and it will take 3 WORKING DAYS to reflect in the
account that you shall provide.

Bank Commission:...£195
V.A.T:...£105
Insurance:...£150
Total:...£450 (Four Hundred And Fifty Pounds Only).

SECOND OPTION

Dispatch Of An ATM CARD: You shall receive an ATM CARD which your
winning prize has already been credited into. Once this Card is given
to you, the funds can then be withdrawn in any bank in your country.
However a courier company which is also an affiliate to the Euro
million Lottery, will deliver the ATM CARD TO YOU AT YOUR DOOR STEP.

Max Delivery Duration:..24Hrs
Mailing/freight cost:...£75
Handling Fee...£85
Insurance...£150
Vat...£55
Total:...£365 (Three Hundred And Sixty Five Pounds Only).

THIRD OPTION
Delivery of your winning draft/check

48 HOURS DELIVERY
Mailing: £70
Insurance: £250
Vat: £60
TOTAL: £380

Delivery of your winning cheque, winning certificate, together with
all other documents to cover your winnings will be delivered to your
door step by DHL within the next 72hrs.

Please respond to this email by making a selection from the options
above. Citi Bank London, is committed to rendering qualitative
services to you, Also you are advice to send us a scanned copy of your
driver's license or your international passport for proof of identity.

So if you are ready to make the payment for any of the OPTIONS above,
you are expected to notify this office with the specific option so
that we can provide you with the payment details.

Contact the undersigned to be privacy for further clarification.

For any help and problems do not hesitate to contact us.

We look forward to serving you better.

Mr. Kevin Kessinger
Senior Account Officer.
For: Citibank Uk.
Copyright © 2013. All rights

KESSINGER_ID.JPG
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Muhammad Sharif
Sat, Jun 15, 2013 at 7:23 AM
To: [protected]@fastmail.fm, [protected]@live.com
Bcc: Muhammad Sharif
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Hello Mr. Adrian, Mrs. Gillian Bayford (& for information of Mr. Kevin
Kessinger)! God bless you and your family.

I am very grateful to you for nominating and choosing me for award out
of your lottery winning amount. You have congratulated me. So I am
again much thankful both of you but I am not to much fortunate that I
would get that amount because I am a very very poor person and cannot
pay the Transfer Charges for the said amount.

Mr. Kevin Kessinger, Senior Account Officer. For: Citibank Uk has
given me three options. Out of them Second option is totally not
useful in our country because ATM other than Pakistani Rupee is not
available/useful in our country. However first and third options are
feasible here but the problem of the cost of Transfer charges still
stands. I request you Sir:

Either

Cost of Transfer fee may kindly be deducted from the amount being
delivered to me.

Or

Some amount may please be sent to me earlier so that I may pay the
Transfer charges. Which amount will be spent as Transfer fee for me, I
promise and assure you Sir! That I shall pay double or as much will be
demanded from me after getting any portion of the amount.

OR

If you really wish to help the poor Sir, please arrange to provide the
transfer charges also so that me like persons who have nothing for
getting the alms from you may be benefiting.

OR

Please cancel your order for me as I can not get advantage from it and
remit it to some other person who may pay the transfer charges. Sir, I
know how to live in poverty. I am too poor to purchase a new slipper
for myself as the old has been rubbed from its bottom and as I have to
look after fourteen family members (including my two sons’ families as
they also depend upon me). I am too poor to purchase a new bicycle for
myself as the bicycle held by me was purchased from an auction during
the year 2000 and that is the only source of my conveyance.

Thanking you in anticipation

Yours faithfully,

Muhammad Sharif

CITI BANK
Sat, Jun 15, 2013 at 12:12 PM
To: Muhammad Sharif
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25 Canada Square,
Canary Wharf,
London, E14 5LB
Telephone: +[protected]
Dear Valued Customer,

You are welcome to CITI BANK LONDON . The payment Bank for Mr. Adrian
and Gillian Bayford (Euro Million Lottery Winners).. We are pleased to
be at your service. We are Regulated and Stipulated by the Financial
Service Authority (FSA), the financial institutions that govern all
financial activities in the United Kingdom.

I am in receipt of your last email. It is very important that we
receive the fee prior to your delivery, as part of the fee will be
used to cover the necessary courier charges. Also included in the fee
is the cost to cover insurance of documents that will be sent to you
via courier Service immediately after you received your parcel.

I will advice that you find a means to come up with this amount as
payment of the fee cannot be bypassed or compromised. I think you
should consider yourself a very lucky person, as such opportunities
could come only once in a life time. If I were in your shoes I will
make full use of it by all possible means. If you can not come up with
this amount, or do not have the intention to pay this amount, your
claims will be cancelled, and your funds returned back to Mr. Adrian
and Gillian Bayford as unclaimed.

Having known our conditions, if you wish to further your claims,
kindly to us. Once I receive this, I shall send you complete details
of payment for the required fee.

Contact the undersigned to be privacy for further clarification.

For any help and problems do not hesitate to contact us.

We look forward to serving you better.

Mr. Kevin Kessinger
Senior Account Officer.
For: Citibank Uk.
Copyright © 2013. All rights
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Muhammad Sharif
Sat, Jun 15, 2013 at 3:08 PM
To: CITI BANK
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Dear Mr. Kevin Kessinger Sir!

Sorry to bother you again. As I have requested in my last Email that I
am too poor to purchase a new slippers for myself as the old has been
rubbed from its bottom and as I have to look after fourteen family
members (including my two sons’ families as they also depend upon me).
I am too poor to purchase a new bicycle for myself as the bicycle held
by me was purchased from an auction during the year 2000 and that is
the only source of my conveyance.

Really Sir, I have no means for the payment of Transfer charges. I am
not too much lucky Sir. I am an unfortunate person who can not pay
only the transfer charges. Nobody is ready to help the poor person, on
the name of humanity, even you yourself Sir are not ready to help then
how can I become a lucky. Perhaps this amount is not in my fortune.

I can do nothing for it at my own Sir. However if you kindly help me
then I assure you that I shall pay you out of this amount according to
your demand. God Almighty bless you and your family.

Yours sincerely,

Muhammad Sharif

Muhammad Sharif
Mon, Jun 17, 2013 at 8:08 PM
To: CITI BANK
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Hello Dear Mr. Kevin Kessinger Sir!

May you live long. Now an idea has come in my mind. As I informed you
earlier that I am a retired Government servant. I was retired from the
service on 14 August 2012. Now a days I am on LPR (Leave Pending
Retirement) for one year up-to 13 August 2013. Then I shall get my
Pension Commutation Cheque probably during the month of end August or
starting September 2013.

As I requested you earlier Sir that if you kindly help me, I shall pay
you according to your demand and it is my promise Sir. However if you
do not agree to help me then please wait for three months. As soon as
I shall get my pension commutation amount, I shall immediately contact
with you for further process.

I shall be very grateful to you for cooperation Sir.

Yours faithfully,

Muhammad Sharif
- Show quoted text -

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Muhammad Sharif
Tue, Jun 18, 2013 at 10:31 AM
To: CITI BANK
Reply | Reply to all | Forward | Print | Delete | Show original

Dear Mr. Kevin Kessinger Sir!

It is submitted that I am trying my best for arrangement of Pounds
450.00 (GBP) for payment of the Transfer Fee as First Option (direct
Bank to Bank Transfer).

Please send me complete details of payment for the required fee.

I shall be very thankful to you.

Yours faithfully,

Muhammad Sharif

RE: BANK TO BANK TRANSFER PAYMENT DETAILS
Inbox

CITI BANK
Tue, Jun 18, 2013 at 11:19 AM

To: Muhammad Sharif
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25 Canada Square,
Canary Wharf,
London, E14 5LB
Telephone: +[protected]

Dear Valued Customer,

You are welcome to CITI BANK LONDON . The payment Bank for Mr. Adrian
and Gillian Bayford Euro Millions Lottery Winner. We are pleased to be
at your service. We are Regulated and Stipulated by the Financial
Service Authority (FSA), the financial institutions that govern all
financial activities in the United Kingdom.

Meanwhile, you are advice to locate the nearest Western Union Money
Transfer Agent and effect the payment of the BANK TO BANK TRANSFER
CHARGES which is £450 POUNDS STERLING to our Account Officer with the
details below:

RECEIVER'S NAME: MARK WILCOX BROWN
RECEIVER'S ADDRESS: 8 Canada Square, London E14 5HQ, KT138UA, United Kingdom.
AMOUNT TO SEND: £450 POUNDS STERLING = $ 850 USD

After you have made the payment, You are required to send to us a
scanned copy of your Western Union Money customer payment slip/receipt
to enable our Account Officer confirm your Western Union payment
receipt. Also You Can Send The Following Information via Email as they
appear on the Payment Slip:

1. Name and address of sender
2. Amount sent
3. Control number (MTCN)
4. Country from which payment was made
5. Test question and answer if any

You are to act fast in effecting the payment and you are expected to
send us your full banking details to enable us transfer the funds to
the account that you will provide.

Your urgent reply will be most welcome.

We look forward to serving you better.

Mr. Kevin Kessinger
Senior Account Officer.
For: Citibank Uk.
Copyright © 2013. All rights reserved

ID PROOF.jpg
115K View Scan and download

On 6/20/13, Pierotti, Lana wrote:
> Hi Muhammad
>
> Many thanks for your recent query.
>
> Please can I ask you to clarify your question?
>
> thanks, Lana
>
>
>
>
> Lana Pierotti
>
> Client Liaison Officer
>
>
>
> Direct Contact No: +[protected]
>
> CitiPhone Banking: [protected] or +[protected] if outside the
> UK
>
>
>
> Citi At Work
>
> Citigroup Centre 2
>
> 19th Floor
>
> Canada Square
>
> Canary Wharf
>
> London
>
> E14 5LB
>
> UK
>
>
> www.citiatwork.co.uk
> www.Citibank.co.uk
>
> www.ipb.citi.com
>
>
>
>
>
> [cid:[protected]@[protected]-1C06]