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Collect Pros review: collections scam 203

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Author of the review
5:09 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Recieved a letter in the mail from a collection agency which is being run out of a house in Carson City NV. The letter states that I have charge that is in collections for somthing, someone called Pure Garcinia. I have attempted to call this shady operation but not to my surprise, there is no one who answers the phone. Would be curious to hear from others who may have recieved a similar letter as I will be pursuing legal action to it's fullest including making a trip to his little yellow house and dragging him out into the street bu his ears.

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kmorgan5
Ottawa, US
May 26, 2015 4:07 pm EDT

I contacted the Federal Trade Commission, Entertainment Weekly, as well as www.consumerfinance.gov. I received a bill for 266 dollars that I do not owe as well! I have never ordered, nor have I ever received Entertainment Weekly!

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gursean bidwal
Elk Grove, US
May 26, 2015 4:51 pm EDT

I received a notice from Collect Pros in today's mail. It says that it is an attempt to collect a debt. The notice states that I owe $274.05 for Entertainment Weekly Magazine. I DO NOT RECEIVE US WEEKLY MAGAZINE. I HAVE NEVER ORDERED US WEEKLY MAGAZINE. Please report this to the authorities.

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lucas8642
US
May 26, 2015 8:05 pm EDT

Also got a letter wanting me to send money! Ok so now what are we to do?

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Rainran
US
May 26, 2015 8:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just received a letter saying i owe $365.75 for Entertainment Weekly Magazine and when i called it was also just voice prompt, noactual person. I am regretting sending an email to dispute it before i actually found this forum.. :-( im hoping i dont get identity theft... So how do we contact the news regarding this? This is so bad.

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gavemeaheartattck
US
May 26, 2015 9:52 pm EDT

I also received a letter from Collect Pros stating that i owed $240.05 for an Entertainment Weekly Magazine. I never subscribed to it so I decided to investigate on my own instead of paying for it right away. I used customer service and they couldn't even find an account with my information. They told me Collect Pros is a fraud agency. I'm just going to ignore the fee i received.

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Dorothy Merricks
Portsmouth, US
May 27, 2015 7:58 am EDT

I received a letter also stating i owe 365.75 for magazines which i didn't order, received or got a billing statement. I tried calling tje number listed on the letter but no one picks up when i suppose to have been transfer. I knew something was wrong. It's a shame what people do to steal money from others. Please DONOT SEND MONEY TO THIS COMPANY.

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pissedsingle37yrold
Huntsville, US
May 27, 2015 10:14 am EDT

I got a letter yesterday in the mail from collect pros stating that I owe $332.50 for Entertainment Weekly. I have NEVER received this magazine in my life. I did call the 800 number provided and got a recording before I realized it was a scam. It stated to select "3" to speak to a rep but kept cycling back to the same message. I pressed "3" three times and then hung up and search on the net and found that this is a scam. I am going to try to contact Entertainment Weekly and the FBI. I am hoping that they will do something since these people are getting more brazen. Within a couple of months it seems they have gone from asking for $3X.XX to well over $3XX.XX almost $400. I have included a photo of the letter with my information whited out in Paint. I did not think about this until after I had tried calling [protected] but as good as the letter may appear at first glance, there are things that make this letter an obvious fake. Good Luck! Hopefully now that they have moved into larger amounts, the FBI will get these guys.

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pissedsingle37yrold
Huntsville, US
May 27, 2015 10:50 am EDT

UPDATE!
MUST READ AND FOLLOW INSTRUCTIONS FOR THOSE WHO RECIEVED COLLECTION REQUEST FROM ENTERTAINMENT WEEKLY - - - -
If you have not already contacted them, keep your letter and do so. Entertainment Weekly Customer Service Number: [protected].
They had me faxed a copy of the letter to them. I also faxed a copy of the IC3 report I filed.

I strongly urge, if your letter is for a long standing, well known magazine . . . CALL THEIR CUSTOMER SERVICE NUMBER! They will probably have you fax a copy of the letter as well.

If there are enough big companies going after these people . . . . . . . . . . .

Oh and my pic did not upload, not sure why.

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TBlaire
Huntsville, US
May 27, 2015 11:43 am EDT

One more thing, Sigh... I submitted a complaint with the US Postal Service for Mail Fraud and recommend each of you receiving these letters do the same. I supplied this website on both reports for additional victims. We may have been smart enough not to fall for this game but I am sure not all were so lucky and the more information we can supply to the US Postal Service and the FBI the better chance they have of catching these creeps.
Here are the websites I used:
https://postalinspectors.uspis.gov/
http://www.ic3.gov/default.aspx
/link removed/

Please note the address on the envelope is
311 W Third St. Carson City, NV 89703
and the address to send the payments to is
PO Box 4133 Woburn, MA [protected]
and the Postage Mark is
Paid in Tampa, FL

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Kathleen Hagan
Millville, US
May 27, 2015 12:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received a letter say I owe 299.25 for magazines which I did not! I have no idea what is going on? What should I do

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rob1234566
US
May 27, 2015 12:26 pm EDT

Recieved pink letter on 5/19/2015 saying I owed a debt of $249.10 for US Weekly Magazine in which I never ordered, nor never once recieved. This is me disputing reference # 428584. If this shows up on my credit report I will go to lawyer.

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Alex Kimbrough
Starkville, US
May 27, 2015 12:50 pm EDT

Don't pay them 1 penny! I received a letter like it. Called the # provided & after hitting prompt # 3 with the recording returning to the initial answer, I realized it's a scam! Don't send them any money! GOD BLESS!

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barbara ferris
Bronx, US
May 27, 2015 1:42 pm EDT

I have also received a letter about magazines I never received Entertainment weekly Magazine for 365.75. First I have never received nor ordered this magazine.Second the do no it have my apartment # n the mail will not be delivered with out it they give a reference # 587883 no other information as to when the debt is from or any other details . I don't owe any money nor have I received any magazines or any bills or any other notice when you call phone # [protected] its all automated never get I live person pleas correct this mistake or contact me if you think this is valid or a scam.
Sincerely yours

Barbara Ferris. Email Radiochild 63@opt online.net

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jennifer mckee
wyandotte, US
May 27, 2015 2:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I too have received this letter from collect pros, saying I owe 299.25 for entertainment weekly magazine which I have never ordered or received when I called them a lady who I could barely understand said I need to go to their website to dispute it then. I tried the website but there is no website. How can I get this off of my name/ I do not owe this money at all.

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Pam Y. Cor
Los Angeles, US
May 27, 2015 4:25 pm EDT

My full name and address has been used for a collection of $365.75 due to a so called order of USA WEEKLY MAGAZINES on June 2014. Which i never received in my current address.

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RM Arthur
Shell Knob, US
May 28, 2015 7:20 am EDT

I got the same letter, sent them an email telling them this is bogus ! donot pay they are scammer never got such a magazine or ordered it Caution !

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SEMOL
US
May 28, 2015 10:51 am EDT

May 28, 2015 Have just received letter from collect pros stating I owe them $266.00 for U S Weekly Magazine, which I have never ordered nor received. My daughter immediately looked online to find scams of this nature and found this page. If someone wants to start a class action lawsuit against these folks I am all in. The envelope has a return address on it it is : 311 W Third Street Carson City, NV 89703
I live in SC.

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BellaSue
Rohnert Park, US
May 28, 2015 12:17 pm EDT

I Will go tho the little yellow with you, will also be willing to cooperate in a civil action with you

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src65
Roseville, US
May 28, 2015 1:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i received from collect pros a collection notice stating the amount in collections is $365.75 for a subscription to Entertainment Weekly Magazine.. wtf pardon me, i in my right mind or not would never even consider ordering a subscription that costs $365.75. i also know there is nowhere that a subscription to any magazine costs that much not even 10yrs worth. so anyway i called the number heard an automated voice listened to it in its entirerty at the end it prompted me to press 3 to speak with a representative, she introduced herself and prompted me for the reference # the file came up on her computer as me and my address and she told me i had to go online to validate a dispute, so i did. this is what i received:...
COLLECT PROS is attempting to collect a debt and any information obtained will be used for that purpose. Our demand for payment does not affect your right to dispute the debt. Unless you, within thirty (30) days after receipt of this notice, notify this office that you dispute the validity of this debt, or any portion thereof, COLLECT PROS will assume this debt is valid. If you notify this office in writing within the 30-day period that this debt, or any portion thereof, is disputed, COLLECT PROS will obtain verification of this debt from creditor or a copy of a judgment and mail you a copy of such judgment or verification. Upon your written request within the thirty-day period, we will provide you with the name and address of the original creditor, if different from the current creditor. Consumers have rights under state and federal law that are not described in full detail in this letter.
Confirmation

Your dispute has been received. Collect Pros will contact the merchant on your behalf and investigate this matter further. Collect Pros is in receipt of your fraud or identity theft notification, therefore, per 15 USCS 16§1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros.

If you have any questions regarding this letter, you may contact us at fraud@collectpros.com.

Sincerely,

Collection Department

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.swapinski
Duluth, US
May 28, 2015 1:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I did not order the magazine .sent me a bill and want there money $365, 75 i call did not help at all.

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Just so wrong
Inverness, US
May 29, 2015 12:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I to received a pink letter from collect pros saying I owe $ 365.75 for Entertainment Weekly magazine. I have never ordered this or received this! This is a SCAM, If this goe's on my credit report against me I will get my lawer and And the Attorney General on this ASAP...

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Rusty Capelotti
US
May 29, 2015 4:50 pm EDT

On Wednesday, May 27, 2015, I received a pink collection letter from Collect Pros that on October 27, 2014, I ordered Entertainment Weekly Magazine and I now owe $332.50. I called the number on the letter immediately but it was an answering machine that had a recording that just kept looping back to the same message. I called today and actually talked to a female who could not speak much English. I told her I did not order any magazines. I stated that I demand proof that I ordered this magazine. When I mentioned my attorney, the female hung up on me. I called right back and I think it was the same female and she again hung up on me. It has to be a scam! I did not order the magazine and I do not order magazines because I do not have time to read them. I hope somebody stops these people soon.

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AnneLors
US
May 30, 2015 9:37 am EDT

My name is Anne Montissol

I recently received a notice from Collect Pros . They claimed that I owed $274.05 for a product named, Weekly Magazine. Truth to be told that scam is kind of stupid considering the fact that I have never even heard of that product, I called and waited to speak with the so call agent no one picked up, and when I researched collect pros data every website stated that it is nothing but a scam.
I hope no one falls for that trick.

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Ellen Thacker
MAYSVILLE, US
May 31, 2015 12:34 pm EDT

Collect Pro out of Massachusetts sent me the pink form stating I owed Entertainment Weekly $332.50. A debt they are attempting to collect. I have NEVER ordered this magazine and will turn this over to my attorney. Reference #52142

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SacramentoMary
US
May 31, 2015 10:22 pm EDT

Check your credit report! This is a scam.
Do not pay them !

They claim to have me in collections yet it is not on my credit report!

Scam scam scam!

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RD Carey
Cleveland, US
Jun 02, 2015 10:44 am EDT

My mother received a pink 'collection' letter from Collect Pros stating she owed them 87.95 for eye serum. She never ordered eye serum. We gave them a jingle and they advised us to pay $67 TODAY and the rest would be 'forgiven'. Threatened with legal action. Since I'm an informed consumer and a contributor to MYFICO...I gave them the 'heave ho' and really made them angry, lol! Do NOT pay this bill. I am going to file complaints with the proper organizations. What a bunch of ###s.

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P Murphy
Bristol, US
Jun 02, 2015 11:52 am EDT

Received a similar letter for $332.50. I will be sending a legal answer, as well as sending a copy of my letter from Collect Pros, to US Weekly Magazine. From the responses they appear to have sent out these letters starting mid-May 2015.

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CAROL BRADLEY
North Port, US
Jun 03, 2015 10:21 am EDT

I have a bil for 199.20 for Entertainment Weekly Magazine. Date of notice 05/18/2015, payment due in 30 days. I never ordered these magazines. This COLLECT PROS payments made easy is a SCAM...repeat SCAM...

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Gabriel buhaescu
San Leandro, US
Jun 10, 2015 10:45 pm EDT

Just like the other people. I have received a pink letter stating that I owe money 332.50 for us weekly magazine. Never have I received or ordered.

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say it as it is
Yakima, US
Jun 10, 2015 11:38 pm EDT

Two reviews within minutes of each other owing the same amount, I call BS, and believe this is the same person that wrote the first review.

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ManjeetSingh
Virginia Beach, US
Jun 13, 2015 6:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received the same pink letter today with the exact same amount. It is for US Weekly Magazine. The collect pros said that I should pay immediately otherwise it would affect my credit score. When I called they suggest me to dispute it from www.collectpros.com/dispute. When I did that it showed that the debit is very valid and they have the phone conversation audio to prove it. I called US Weekly magazine but they said that I have no account there. Is this really a scam? Will it affect my credit?
Please suggest !

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Cokechiq
Corcoran, US
Jun 15, 2015 12:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Received one too for Entertainment Weekly Magazine in the amount of $365.75. Did not order or ever even receive. Plus, what magazine subscription costs almost $400?! I called [protected]. Got through the automated system to finally talk to a real person. Indian accented. He kept trying to make me believe I owed this, but I remained adamant that I did not. So he referred me to www.collectpros.com/dispute. Their "dispute" system also attempted to get me to believe that this debt was valid, even stating that they have me on audio recording agreeing to the debt. When I clicked on the very tiny report fraud button at the bottom & wrote a statement refusing the validity of this debt, & also asking for a copy of the supposed audio recording, I then get a notification window stating that all collection attempts from them will be terminated. Scam!

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millard hall
Melbourne, US
Jun 21, 2015 6:13 pm EDT

this is the same bill i got $365.75 for a magazine. not paying it, never had any mags.

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BPag
US
Jul 29, 2015 6:54 pm EDT

Does anyone know if this scam really goes on your credit report? I, also, received a letter stating that I owe $365.75 for US WEEKLY MAGAZINE, which I have never ordered, nor received.

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Shankz 2
US
Sep 15, 2015 2:46 pm EDT

I received a letter to about this company demanding me to pay $365.75 for US Weekly Magazine..What should we do about them?

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Merlynn Bertini
US
Oct 26, 2015 6:30 pm EDT

I am glad I came across this site. I received a collection letter from "Collect Pros" for "Bella Labs" in the amount of $87.63. I initially thought this was for a medical service, but I had not had any "lab work" for over a year and there were no outstanding bills--they had been paid in full. When I researched Bella Labs online, I discovered they sell beauty products. I remembered that I had ordered a "30-free trial sample", but paid for shipping. I cancelled the order the following day, I kept a "screenshot copy" of my cancellation letter.

What I discovered about this company is after 10 days this company charges the credit card used for "shipping costs" and then ships (sometimes) a "full size" product, then charges the customer $87.63. Fortunately for me, I used a Visa gift card for the shipping charges and when Bella Labs tried to charge the card it was declined. So, apparently they decided to try to collect with a collection agency for a product I did not order and charges I did not authorize. I never received the original product--which I had forgotten about--until today that I had ordered, and I did not receive the "full size product".

Bella Labs and Collection Pros and rip-off scam artists. Keep submitting complaints to the BBB and any/all consumer agencies about these companies to stop these companies' fraudulent practices!

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Liz Pillette
US
Oct 26, 2015 10:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Today I received bill from Collect Pros for $175.26 purportedly for two sample products I'd received from La Crema Skin Care and BellaLabs. These were advertised as free samples on the internet but when I received them I discovered that unless I returned the samples within l4 days I would receive the products monthly at considerable cost. I called the company and confirmed I would return the products and did send them back immediately. Now months later I receive this collection notice from Collect Pros. I don't know where to take my complaint. All I can do is advise anyone who sees an ad for a free trial offer, not to respond - because nothing is free. You give them your credit card number for shipping the free samples and, chances are, even if you try to return the product samples, you will be billed for products you don't receive.

A couple of years ago, I responded to an internet ad for a free tooth whitening sample. Although I called to cancel the trial within the l4 days limit, I received three or four different charges to my credit card in one month, each from a different tooth whitening company totalling over $800, American Express credited my account, but I believe they lost the $800.

Beware the internet. If an offer looks too good to be true, it probably is.

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Ann Marie Ardilio Brychcy
US
Oct 27, 2015 6:29 am EDT

I received one in the mail yesterday. From a company that I requested a sample. Then after reading the reviews I cancel led immediately. I have a 850 fico score. If this effects that I will be extremely aggravated. I also tried to call, without being able to talk to a human. I wrote a dispute letter, and am sending it return receipt requested, just in case they say they they did not receive the letter. I am so angry at this scam. Amazing how many of us have received them. I am in high hopes that this is a scam!

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Doreen Araki
US
Oct 27, 2015 11:45 am EDT

Received a pink letter from Collect Pros with a demand for payment in 30 days for a remaining balance from an online subscription for "MyHealthyFitnessPlan Monthly" which I had called to cancel YEARS AGO. All fees have been paid through my credit card through date of termination of the contract. Now I'm receiving a demand for payment. On a program that was never used and had already been cancelled long ago! Weird! Payments are to be sent to Woburn. MA but they are operating out of Pacoima, CA from an LLC.

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Mr Valdo
US
Oct 28, 2015 7:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Just received my Collect Pros letter, mine is similar to Magazines, mine has to do with an order of Elite Test 360 / Rippled Muscle X. Well here is the funny part. I did order the product, and canceled within the 30 days. They sent me the conformation in February of my cancellation.
Collect Pros dates my bill for October. So they are getting tricky, how they knew I even bought the product is suspicious as is?

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