College Hunks Hauling Junk & Moving’s earns a 1.0-star rating from 5 reviews, showing that the majority of clients are dissatisfied with their moving and junk removal services.
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Used College Hunks Hauling Junk & Moving for the first time and won't use them again
Used College Hunks Hauling Junk & Moving for the first time and won't use them again. They charged me twice during the same visit and now they're giving me the runaround to fix it. I'm moving this weekend and they have my money. The girl in the office said the manager is on vacation and she'll let him know. Someone needs to stop these guys!
Don't use College Hunks!
Don't use College Hunks! I used them in December to load a PODS storage unit. They were recommended by PODS customer service. I was going through a divorce and needed to store a lot of furniture and personal belongings as I was moving in with a friend temporarily since I needed a hip replacement. I needed a cane to even stand and I was essentially handicapped. I couldn't supervise the packing. Well, I finally moved into my own place two days ago and got into the ***. I have moved a lot in my life and I have never seen so much damage. Boxes labeled fragile totally crushed, wardrobes crushed, furniture gouged and scratched. They told me that they were wrapping everything in plastic wrap. Well, there was only one strip around the middle of a China cabinet. Now they're saying that the damage might have occurred during transportation of the ***. Well, that's why I hired professional movers. I also notified PODS customer service but I haven't heard back from them. If College Hunks are willing to take advantage of a handicapped older woman, then they are truly despicable.
I used them 2 years ago and had no problm
I used them 2 years ago and had no problm. On July 15 we moved my mother to assisted living and then moved a dresser to my house near the College Hunks location in Castleton. They damaged the dresser and the mirror was not delivered. The following day we used them for junk removal and one of the guys was from the move and told me the mirror was in their office. I've sent emails and called the main number with no response. I finally called the help center again today and they sent an email to the location. Someone just called now from their office and I explained that I found a furniture restoration guy to repair the mirror and dresser that had the posts that support the mirror broken off. This dresser was made around *** and is not replaceable. I have forwarded again my 2 emails from July 16 and August 4th and *** promised me that I will hear back from someone within the hour. They want the Manufacturer and model # which of course I don't have. They have said they will pay $.60 per pound based on standard dresser - $168.00 Response from this location was nil until call center escalated this issue.
College Hunks Hauling Junk & Moving Complaints 2
College Hunks Hauling and Moving moved a new tenant into my apartment building on 9/17
College Hunks Hauling and Moving moved a new tenant into my apartment building on 9/17. While doing so, a lamp fell off the truck and hit my car hood. The driver, ***, didn't give me any insurance info. The manager, ***, told me to get an estimate for the repair and email it to him. I sent the email on October 21. I told him that the repair would require me to have a rental car for 3 days and the estimate was around $1100. He said he would talk to his manager. The next day, he called and said they would only pay for 1 day of car rental, which is not okay. I asked for the insurance info, but *** wouldn't give it to me. I feel like College Hunks wants me to pay for my auto repair out of pocket. They say they will reimburse me, but I'm not sure they will. I want to get the insurance info so I can contact them directly to help with my claim. I want to be paid directly for the rental car and repair or be assured that any money I spend will be paid back to me. If possible, I want punitive damages. I can't take my car to the shop until November 29. Any advice would be appreciated. Thank you, ***.
I'm writing to complain about College Hunks Hauling Junk & Moving
I'm writing to complain about College Hunks Hauling Junk & Moving. My mom, who's 94 years old, hired them on October 30 to move from one place to another. During the move, her antique porcelain lamp got broken. One of the guys from College Hunks filed a complaint with IndyClaims, and they said they'd contact me in a couple of days. I got an email from IndyClaims on November 2, asking for more information about the damaged item. I sent pictures on November 4, but I couldn't provide a model number because there wasn't one on the lamp. I haven't heard from IndyClaims since November 21. I tried following up with them on January 2, 2022, and February 25, 2022, but I didn't get a reply. I finally called College Hunks on March 12, 2022, and spoke to someone named ***. He said he'd contact the manager of Claims and have them call me, but I still haven't heard anything. I emailed them again on April 23, 2022, but they didn't reply. I sent my last email on May 23, 2022, asking for $800-$1200 in damages, but I didn't get a reply. This is really bad business. Can you help me resolve this issue with College Hunks Moving? Thanks, *** (*** daughter)
Is College Hunks Hauling Junk & Moving Legit?
College Hunks Hauling Junk & Moving earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for College Hunks Hauling Junk & Moving. The company provides a physical address, phone number, and email, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Collegehunkshaulingjunk.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Collegehunkshaulingjunk.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up College Hunks Hauling Junk & Moving and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to College Hunks Hauling Junk & Moving. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About College Hunks Hauling Junk & Moving
Since its inception, College Hunks Hauling Junk & Moving has grown rapidly and now has over 100 franchise locations across the country. The company's success can be attributed to its commitment to providing exceptional customer service, as well as its focus on sustainability and eco-friendly practices.
The company's junk removal services include everything from furniture removal and appliance disposal to yard waste removal and construction debris cleanup. They also offer moving services, including packing, loading, and unloading, as well as long-distance moving and storage solutions.
One of the unique aspects of College Hunks Hauling Junk & Moving is their commitment to giving back to the community. The company partners with local charities and non-profit organizations to donate items that are still in good condition, rather than simply throwing them away. This not only helps to reduce waste but also supports those in need.
Overall, College Hunks Hauling Junk & Moving is a reliable and customer-focused company that provides a wide range of services to meet the needs of their clients. With their commitment to sustainability and community involvement, they are a company that customers can feel good about supporting.
Overview of College Hunks Hauling Junk & Moving complaint handling
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College Hunks Hauling Junk & Moving Contacts
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College Hunks Hauling Junk & Moving phone numbers+1 (317) 427-7600+1 (317) 427-7600Click up if you have successfully reached College Hunks Hauling Junk & Moving by calling +1 (317) 427-7600 phone number 0 0 users reported that they have successfully reached College Hunks Hauling Junk & Moving by calling +1 (317) 427-7600 phone number Click down if you have unsuccessfully reached College Hunks Hauling Junk & Moving by calling +1 (317) 427-7600 phone number 0 0 users reported that they have UNsuccessfully reached College Hunks Hauling Junk & Moving by calling +1 (317) 427-7600 phone number
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College Hunks Hauling Junk & Moving address8070 Castleton Rd, Indianapolis, Indiana, 46250-2005, United States
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College Hunks Hauling Junk & Moving social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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