Complete Savings / Complete Save’s earns a 3.4-star rating from 1726 reviews, showing that the majority of members are somewhat satisfied with membership benefits and savings.
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Membership
Money is coming out of my account for a membership that I have requested or agreed to. Need my money back ASAP
Desired outcome: Money back
My money back
I don't make any order pay for sia joon Riga £22.17 and wlg*completesave.co.UK [protected] £15 payments
Need my money back
Pls
Money has been taken from my account
There is money been taken from my account by this wly, I have not agreed to it nor have I ever heard from them!
I want my money refunded immediately!
This is unacceptable. They just taking money randomly from other people.
This is a fraud!
Desired outcome: Refund
WLYcomplete savings.com
I didn't sign up to this site £15 sitting pending so transaction get it stopped this is an absolute scam
Unauthorized debit card charges
27/01/2021
Member number: [protected]
I have noticed that there was an unauthorised charge to my debit card as I was unaware that this payment was made or that I had signed up for this service, I would like to request for a full refund.
Desired outcome: Full refund of unauthorized debit card charges
Subscription
I've just noticed that complete save has been taking £15 from my account since september totalling £225 I did not agree nor authorise them to take this. It's very sneaky I was unaware and didn't get anything from being subscribed to whatever it is you're subscribed to and think it's unfair and immoral
Desired outcome: Refunded £225
Have not registered or saved or used service
I have £15 coming out of my account for a very long period of time not realising it's a company who are offering to save you money (which I haven't been aware of to save any) so over a year my bank only went to look back only 12 months so not aware now if it's for many years. I need every penny back please as i'm a struggling single mum! I could've noticed earlier I know but every penny does matter. Can you please refund asap
Desired outcome: Refund all my money taken as I haven’t used services or been consenting to this
Unauthorized credit card charges.
I have been charged £15.00 per month from July 2020 until January 2021.
I do not know how I have incurred this charge. I have realized that at some time in June I have made an online purchase for a product that I can not at this time identify. The charge is on my Credit Card.
I can not find as to how I use the £105.00 "savings" or how to get a refund for this "saving" that I have saved through this company, Compleatesave.
I do not know what the purchase was, so I can not forward any statement or invoice.
I have phoned the company on [protected] but I could not get any help.
Desired outcome: A total refund of £105.00
The complaint has been investigated and resolved to the customer's satisfaction.
Money being taken out of my account
This company has been taken money out off my account this month and last month without my consent. There has been £15 pound been taken the past 2 months I have not signed up to anything and have not been asked for my bank details! I don't want this happening anymore could you please refund the money back into my account please thanks in advance.
Desired outcome: To have my money put back in my account
The complaint has been investigated and resolved to the customer's satisfaction.
Wly complete save is taking money from my account unauthorised.
£15 have been taken from my account today? I have not carried out any transactions like other complaints below. Please stop this immediately!
Desired outcome: Return money and stop future outgoings.
Unauthorised payments
Unauthorised payments taken from my bank account without my consent.
Desired outcome: Money refunded
The complaint has been investigated and resolved to the customer's satisfaction.
I have made no purchases why is there money taken from my account????
I never signed up to anything of this sort and money is being taken out of my account without any knowledge! I want my money returned back! I was not aware of that money is getting taken out of my account, i want it back, this company scammed me twice by different company names, potentially the same people behind it! Contact ASAP and return what was stolen! 30 pounds in total was gone!
Desired outcome: Money returned
The complaint has been investigated and resolved to the customer's satisfaction.
fraudlent unathorised wly*completesave.co.uk
FRAUDULENT WLY*COMPLETESAVE.CO.UK
December2020 £75.00 PAYMENT
January23, 2021 £15.00 [protected] CH
PLEASE HELP I REQUESTED REFUND PAYMENTS VIA VISA FRAUD DECEMBER01, 2020
Desired outcome: BACKDATED REFUNDS FROM WLY*COMPLETESAVE.CO.UK
Unauthorised payment
I have just checked my bank account to be shown that you have taken a payment of £15 out of my current account today? I have not made any purchases nor have I signed up to anything stating I have to pay monthly. Please refund this and tell me how I can stop this happening in the future. I think this is completely out of order as I do not recall ever signing up to this. Sort this out immediately.
Desired outcome: Refund
Complete save taking money while I am unaware.
I just got paid and found out overnight £15 had been deducted from my account from a company called 'Complete Save'. I have never in my life heard of such a service. I haven't been on any malicious websites lately and I barley ever sign up to any shopping website ever and I surely don't give my credit card details out. I am very upset with this random deduction off my account.
I would appreciate help with this issue.
The complaint has been investigated and resolved to the customer's satisfaction.
Did not buy anything
Complete save have been stealing money from my account for 7months, I would like every penny put back into my account.
Desired outcome: Paid back
Unauthorised transaction
£15 was taken out of my account on both 15th Dec and 15th Jan.
I have not subscribed for this and want it cancelled and refunded
I do not know what this is for and have not signed anything to authorise this payment
Desired outcome: Refund
WLY complete savings, unauthorised bank charges.
I have woke up this morning and seen that £15 has come out of my account with no idea why. I'm a single mother of 2 and I'm struggling as it is and I need my money back. I hope you can resolve this for me.
Unauthorised charges to my bank
I have just checked my bank account to find that I've had £15 deducted from my debit card and I am unaware with any subscription or any payments that have been made via this website/company. I hope this doesn't carry on as I'm not going to be able to afford losing £15 every month as I have various other things I have to pay for so I hope these charges to my bank can be stopped and I would like to received a refund for the money I have lost.
Desired outcome: Refund and cancellation of unauthorised charges to bank
The complaint has been investigated and resolved to the customer's satisfaction.
I need my refund and why they take money on my account.😡
Taking money from my account without authorisation
This company has been taking money from my account without my knowledge or authorisation since September. I did not sign up for this and it is shocking that a company can get away with this. Every review I have read suggests I have signed up when making an online purchase but I can only assume that the details you have received were passed to you by a company that I was purchasing items from. I have not received information regarding this scam, by email or otherwise. This is a disgrace.
I expect a full refund of the money taken.
Desired outcome: Full Refund of all the money taken - £75
The complaint has been investigated and resolved to the customer's satisfaction.
Complete Savings / Complete Save Reviews 0
About Complete Savings / Complete Save
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Overview of Complete Savings / Complete Save complaint handling
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Complete Savings / Complete Save Contacts
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Complete Savings / Complete Save phone numbers800 389 6960800 389 6960Click up if you have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 8 8 users reported that they have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number Click down if you have unsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 4 4 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number+44 800 389 6960+44 800 389 6960Click up if you have successfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number 0 0 users reported that they have successfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number Click down if you have unsuccessfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number 0 0 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number
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Complete Savings / Complete Save emailscoxley@affiniongroup.com100%Confidence score: 100%Supportmary@completesavings.co.uk100%Confidence score: 100%Supportcustomerservice@completesavings.co.uk94%Confidence score: 94%support
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Complete Savings / Complete Save addressSentinel House, Airspeed Road, Portsmouth, PO3 5RF, United Kingdom
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Complete Savings / Complete Save social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 18, 2024
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