Complete Savings / Complete Save
Reviews and Complaints

I have never visited this website, nor heard of it and I woke up this morning; checked my bank account and had seen a pending transaction of £15 taken from my account by this company, wly complete savings. I looked at the time it said, 31/05/20 at 8:18am in which I was not even awake. Please refund my money and explain how you retrieved my details and stole £15 from my account.

Since November 2019, Complete Savings has been deducting GBP 15, 00 every month from my credit card. (reference # [protected] - CHE) I do not recall signing, filling out a form, or providing my credit card details for this. I wonder if they clandestinely asked for my information in the form of a returned item that I purchased in the UK?

Today, I sent an email to customer service(specifically Mary) for a full refund and termination of further deductions.

£15 on a few occasions have been taken out my bank account without my authority to do so, I've contacted my bank Santander and spoke with the fraud team now it's in your hands to pay back every penny you've taken.

Every so often, maybe every week, wly*completesave.co.uk try to take £15 out of my account-however I have never been on their website and dont owe them any money at all. Everytime they try to take money out of my account, fortunately my card declines it because the balance in my account is too low. Although I am worried that when I have the money in my account, this scam or website will try to take my money. Therefore I would like wly*completesave.co.uk to be stopped immediatly from being able to have access to take any money from my account.

This company has been charging my credit card £15 per month since the 21/01/2020 without authorisation. I have not ordered anything from this company and don't know what this charge is for. The withdrawals have been taken on the 21st of each month since January 2020. I would like the withdrawals to cease and be refunded the £75 that they have taken without my permission.

I have just found 2 months payments of £15 taken from my credit card account! I did not authorise this! card no [protected]
Barclaycard
Email [protected]@yahoo.co.uk
Please refund my £30 I will be contacting my Barclay card bank
I don't understand how you have managed to take this 2 payments as I did not sign up for this!

Thank you

Ann Mcloughlin

Hello so I am writing as, a teenager that this company has taken £15 out of my bank let alone I have never heard of this website at all so I don't know why this has happened and that I would like to let others know that it's a scam and they need to get this website shutdown completely, so please check your banks everyday and make sure that they haven't taken any money from you
Many thanks!

An amount of £15.00 has been debited from my credit card by this company on 10th may 2020. They are completely unknown to me. Any advice would be welcome I am checking past statements too.

I do not recognise them and I have never even seen them online or know of their existence, so I cannot have unknowingly signed up.

In my opinion this is a scam to catch out people who don't check statements thoroughly. Its a suspicious amount, not too large but enough to build up if the catch out enough people.
Carol greaves

To whom may concern this company has been taking money out my account since September which iv just notice going through my statement s 15 pound a months I don't have a credit card so you need refund me my £135 pound which u been taking and stop taking my out of my account someone need to respond to this message and let me know plz thank you

This is MR Medhurst I'm 17 years old I checked my online banking and you've been taking £15 out of my account since February each other, I've not subscribed to anything and your company has illegally been taking my money and your services dont even recognised my location of name. Id like to know how you got my card number and I want my money back now if not I'm taking it to further measures !

I signed up for rewards to get a cheaper train ticket in January and I have just noticed a recurring charge on my bank account which is £15 and comes out every month in the 10th day totalling so far £75 which I'd like back immediately. I signed up to receive offers not steal my card details for a direct debit which I have no idea about. This is illegal. No where before I signed up did it say I would be charged for doing so if I would have know it would cost me more than I was Saving then why would I bother in the first place ! This needs to stop now and I'll be going to my bank to investigate further

£15 as been taken out my account with out me knowing when I've looked it's from wly complete £15 is a lot of money so it's left me with nothing I don't get why it's come out please can you help me in any way so I can get it but back in my bank please it's not there money I don't under why this as come out of my account and can any one help me please coz I think this is a scam and they have tryed too take a small amount out so I don't see

I did not subscribed or contacted this company. They have been taking money out from my barclaycard credit card last 3 months. £15 each month. After first transaction I have complained about it to barclaycard and they cancelled my credit card and send me new one. But that did not make any change. So far they have taken £45 from my card and I don't know how to stop it and get my money back.

Complete savings have taken £15 from my bank acct on 12 th may! I have not signed up to anything and have no idea how this has been taken! I wish a full refund and I have emailed today to say I have contacted my bank. I have tried all day to get through on the phone to no avail to speak to someone about this to make sure no more money is attempted to be taken again next month! Let's see how long it takes to get a response from my email.

Hello I've been charged from you every month since 01/02/2020 for subscription of 15£/m what I didn't make, I would like to cancel the subscription and to be refunded for those months let me know what is the next step, kind regards Zornitsa Zaharieva
That is really unacceptable in this times to be charged for nothing that is a fraud, you charge me 15£/m and I am not getting anything for them, I'll go to the bank to report that as a fraud...

This is getting absolutely ridiculous now! You've got a rubbish customer service is well. I want my money back from you Or I'm going to take it further! My emails is [protected]@gmail.com I want u to contact me or I'm going to report this company for taking money fraudulently! I am outraged by this all together you owe me £60. I will be getting this money back on way or another whether you can do it without me making a fuss or I go through the bank or the courts!

I have checked my bank account to discover £15 which has been taken out from my account?! Googled the transaction name and this has happened to numerous people. As we are currently going through a pandemic this is unacceptable to remove £15 that I need! Also may I add that I did not give my consent anywhere for this money to be taken so I require an urgent explanation.

Hi,

I went through my business credit card statements yesterday and disgusted to find Complete Saving £15 charges regularly since October 2019. In fact in October they took two payments of £15 each on 16th October then 26th October.

As it's my business account and I have few necessary subscriptions but nothing to do with this so called ‘Complete Save' in other words ‘Rip off'

Well I have contacted my bank who have stopped any further payments but I want my £120 back ASAP.

I have d Emailed Completesave.co.uk already and I am waiting to see the reply.

Regards
Asad Qureshi

have been taking money fraudulently from my account for the last 12Feb 2018. I do shopping online but I never asked you people to save money for me or even registered with you. I am going to call my bank now and stop this transaction. I want my money refunded and this company investigated. I am not sure from whrre did you got hold of my bank detail . How can do such scam and take people hard earned money.Priyanka Srivastava

I'm a foreign student and WLY has been taking money without consent from my bank account since over a year. I just noticed this fraud since I had to carefully check my bank statement, and i found out that this company has took from over 200£.
As I said before I'm a student therefore i am in low income and this company has took my money for no reason at all. I also sent them an email about it and didn't receive any reply yet.
This is horrible.