Comwave Networks review: Home phone (land line)

I was the Comwave loyalty customer for 10 years. Last month I discontinued Comwave service because last two years their service was very bad. I didn’t use their service for last two or years. Few times I called them and told them to discontinue my service but they told me you have Two more years contract with us and asked me big money for discontinue service then I decided I will keep until their contact end. My contract was expired 31 of October 2023. September 13, 2023 they send me an Email and asked me to return their equipment with original package and gave me one month time. I didn’t had the original package so I contacted them they told me no worries you can send with any package and after I sent them. I had $34.06 out standing balance was in my account. Actuality I forgot to pay the money. They didn’t remind me about that money. Usually they reminded me each month by sending invoices. This time they didn’t and they forwarded to collection company. After I sent them the equipment and I checked with my online account it was showing $34.06. Next day I paid the outstanding balance and now my account showing zero balance. The problem is collection company asked me they need $86.56. I told them I paid to comwave they don’t want to listen me they keep asking me and told me they going to put me in a bad credit list. I need justice. I don’t want to pay them because I already paid. Please help me. I am sending you all the pictures I have.

Thank you and God Bless

Shaji Thomas