Menu
For Business Write a review File a complaint
ContactLensXchange Customer Service Phone, Email, Contacts

ContactLensXchange
Reviews and Complaints

www.contactlensxchange.com

Learn how the rating is calculated

3.2 10 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ContactLensXchange Reviews 11

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

ContactLensXchange ContactLensXchange Review: Slow Delivery and Misleading Practices - A Scam to Avoid

So, I recently got my hands on some contact lenses from ContactLensXchange, and let me tell you, it was quite an experience. I ordered two boxes, but boy, did it take forever for them to arrive. I mean, seriously, the snail would have been faster!

Now, let's talk about the company itself. ContactLensXchange is based in Singapore, and honestly, I wouldn't recommend them. They have this sneaky way of making you believe that you're getting a fantastic deal on a regular box of six lenses. But guess what? It's all a big fat lie! You end up with just two lenses per box. Can you believe that? Talk about false advertising!

I must warn you, my fellow lens wearers, to be cautious when dealing with this company. It's nothing but a scam, and they're out to get your hard-earned money. Don't fall for their tricks and deceit. Save yourself the trouble and look elsewhere for your contact lens needs.

In conclusion, ContactLensXchange is a company you should definitely steer clear of. Their slow delivery and misleading practices are enough to make anyone skeptical. Don't be fooled by their promises of a great deal, because in reality, it's nothing but a disappointment. Stay away from this scammy Singaporean company, my friends. You'll thank me later.

Read full review of ContactLensXchange
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

ContactLensXchange Terrible Experience with ContactLensXchange: False Advertising, Poor Quality, and Slow Delivery

Man, let me tell you, my experience with ContactLensXchange was straight-up awful. I mean, they really know how to trick you into thinking you're getting a whole "box" of contacts, but guess what? You only get a measly 3 lenses instead of the full 6. Talk about false advertising, right?

And don't even get me started on the quality of these lenses. They're just plain garbage. Like, seriously, they didn't even bother putting any hash marks on them to help you put them in the right way. So, what's the point? Might as well use them as fancy little decorations because they're practically useless.

But wait, it gets even worse. These guys take forever to deliver your order. I'm talking more than 2 weeks, man! Like, what are they doing? Taking a leisurely stroll to my doorstep? It's a total scam, if you ask me.

Overall, I wouldn't recommend ContactLensXchange to my worst enemy. Save yourself the hassle and go somewhere else. Trust me, you'll thank me later.

Read full review of ContactLensXchange
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

ContactLensXchange Affordable and High-Quality Contacts: A Review of ContactLensXchange

Man, let me tell you about ContactLensXchange. They got the cheapest prices for all kinds of contact brands, man. I'm talking about prices that won't break the bank, you know what I'm saying? And ordering from them is a piece of cake, bro. All you gotta do is click that reorder button and bam! They take care of the rest, man. It's like magic.

Now, let's talk about the contacts themselves. They're top-notch, my friend. High quality and super comfy. You won't even feel them in your eyes, trust me. And the colors, oh man, they're absolutely stunning. You'll be turning heads left and right with those beautiful eyes of yours.

I'm definitely gonna order from ContactLensXchange again, no doubt about it. They got everything I need, and at a price that won't make me cry. So if you're looking for some killer contacts, my dude, you gotta check them out. You won't be disappointed, I promise.

Read full review of ContactLensXchange
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

ContactLensXchange Unbeatable Selection and Quality: My Go-To for Contact Lenses - ContactLensXchange Review

Man, time really flies, you know? I've been getting my contact lenses from ContactLensXchange for, like, forever. And let me tell you, they got a killer selection of products, man.

Every time I hop on their website, I can't help but snag myself a couple of pairs of lenses that match my eye color, you know what I'm saying?

I'm definitely gonna hit up their website again when I need to restock. They never disappoint, man.

Read full review of ContactLensXchange
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

ContactLensXchange Disappointing Experience with Overpriced Lenses and Slow Shipping from Singapore

Man, I gotta say, I really wish my eyesight was better 'cause then maybe I would've noticed that the price for what I thought was gonna be 6 lenses per box for a sweet $25 each was actually only THREE lenses per box! Can you believe that? Talk about a major bummer, man. And to top it off, you gotta use Paypal to pay for these bad boys. Like, seriously? Ain't nobody got time for that.

Oh, and let's not forget that these guys are based all the way in Singapore. So, you know what that means? It takes forever and a day to get your lenses. Like, if you're in a rush or something, forget about it. You'll be waiting for ages, man. Ain't nobody got time to wait around for their lenses when you can just stick with a good ol' American low-cost contact lens provider.

Lesson learned, my friend. Stick with what you know and save yourself the money and the hassle. Trust me, you'll thank me later.

Read full review of ContactLensXchange
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

ContactLensXchange Amazing Selection and Excellent Customer Service at ContactLensXchange!

So, I stumbled upon this website called ContactLensXchange (contactlensxchange.com) and let me tell you, they got a whole bunch of different types of contact lenses. I mean, I was like, whoa, which one should I get? I was totally clueless, you know?

But hey, no worries! I decided to hit up their customer service for some help. And man, they were super helpful, like seriously. They gave me a bunch of suggestions that were actually pretty good. I was like, alright, these guys know their stuff.

Anyway, I ended up buying the lenses that I really liked, and boy was I happy when they finally arrived at my doorstep. I was all excited, you know? Like, finally, I can rock these lenses and show off my eyes to the world.

And guess what? My friends were totally digging it! They were like, "Dude, those lenses really bring out your eye color!" I was like, heck yeah! It's all thanks to ContactLensXchange, man.

So yeah, I'm definitely gonna visit them again when I need to get my next pair of lenses. They got the goods, and their customer service is on point. Trust me, you won't be disappointed.

Read full review of ContactLensXchange
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

ContactLensXchange Affordable, Hassle-Free Lenses: ContactLensXchange Review

I gotta say, I totally recommend this company, man. At first, I was kinda skeptical 'cause these lenses are coming from some other country, you know? But lemme tell ya, I've ordered from them like four times already and haven't had a single issue, bro. And get this, the lenses are like half the price of what I usually pay, and I don't even need a doctor's prescription for 'em. Plus, they got some lenses that my eye doctor doesn't even have, which is pretty rad.

Now, I gotta be real with ya, it does take a solid two weeks for the lenses to arrive, and that freaked me out at first, man. I was all like, "Did I just get scammed or what?" So, I shot 'em an email to check on my order, and guess what? They got back to me super fast, dude! And let me tell ya, the wait was totally worth it. These lenses are legit, and I'm definitely gonna order from 'em again.

So, if you're lookin' for some affordable lenses without the hassle of a prescription, give ContactLensXchange a shot. Trust me, you won't regret it, bro.

Read full review of ContactLensXchange
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

ContactLensXchange Terrible Experience with ContactLensXchange: No Delivery, Additional Charges, and Awful Customer Service

I gotta tell ya, I had such high hopes for this ContactLensXchange website. I mean, who doesn't want affordable contacts, right? So, I went ahead and ordered stuff from them on different occasions, spending a total of almost 90 bucks. But guess what? They didn't even bother sending me my packages! Can you believe that? And then, get this, they had the audacity to ask me for another 12 dollars just to resend it to the same dang address where I get all my regular mail and packages. Like, seriously?

Naturally, I was pretty ticked off by this whole situation, so I decided to cancel my next order. But guess what again? They wanted to charge me 3 dollars just to cancel it! I mean, come on now, why should I have to pay to cancel something that they couldn't even get right in the first place? It's not like they can't resell my contacts or anything, they just flat out refused to resend them without squeezing more money out of me. Can you believe the nerve?

At that point, I was just done. I had had enough of their nonsense. And let me tell you, their customer service is an absolute joke. I tried emailing them back and forth, trying to reason with them, but all I got in return were these condescending replies. It's like they didn't even care about my concerns or my hard-earned money. So, folks, take it from me and listen to my warning: stay far away from ContactLensXchange. Don't waste your time or your money on these people. Do yourself a favor and shop elsewhere, where they actually know how to treat their customers right. Trust me, you'll thank me later.

Read full review of ContactLensXchange
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

ContactLensXchange Top-Quality Contacts and Exceptional Customer Service at ContactLensXchange - A Review

In the United States, ya know, we don't have all them fancy contact lenses that I wanted for this big ol' event I had comin' up. So, I had to go searchin' around on the internet to find 'em somewhere else. Let me tell ya, it wasn't no easy task 'cause I ain't too familiar with all them different types of colored lenses out there.

But, lucky for me, these folks at ContactLensXchange came to my rescue. They helped me find the perfect pair of color contacts that suited me just right. They gave me a few options to choose from, and after thinkin' it over for a bit, I went ahead and made a purchase. And let me tell ya, I ain't never looked back since.

Their customer service skills are somethin' else, I tell ya. They really know how to treat a customer right. And their prices? Well, they're mighty competitive, let me tell ya. Ain't no need to break the bank when you're buyin' contacts from these folks. Plus, their service and shippin' is as fast as a cheetah runnin' after its dinner.

Now, let's talk about the quality of these contact lenses. They're top-notch, I tell ya. I absolutely love 'em, especially their Acuvue define and Freshlook collection. I wear 'em every single day, and sometimes even multiple times in a day. They're so dang soft and comfortable, it's like wearin' a cloud on your eyeballs.

And let me tell ya, whenever someone compliments me on my eyes, I always send 'em straight to this website. I want 'em to have the same awesome experience that I had. These folks at ContactLensXchange did an exceptional job, I gotta say. Their product and customer service are just top-notch.

So, you can bet your bottom dollar that I'll be a loyal customer from here on out. These folks have earned my trust and my business. So, if you're lookin' for some top-quality contacts and a darn good customer experience, head on over to ContactLensXchange. You won't be disappointed, I guarantee ya.

Read full review of ContactLensXchange
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

ContactLensXchange Contactlensxchange: The Bomb Diggity for All Your Contact Lens Needs

I've been rockin' contact lens for like 3 whole years now, and let me tell ya, I've tried a bunch of different online stores to get 'em. But lemme tell ya, Contactlensxchange is the bomb diggity when it comes to fulfillin' all my needs.

Their customer service peeps are like super helpful and patient, man. They always answer my questions like pros and they don't waste no time, ya know?

And here's the best part, they always hook me up with a tracking number once they ship my stuff. That way, I can keep tabs on where my package is at all times. And lemme tell ya, my stuff always arrives in tip-top shape and right on schedule.

Navigatin' their website is a piece of cake, man. It's so easy to find the products I want without gettin' all confused and stuff.

And let's talk about the payment process, bro. It's like super organized and simple. Ain't no hassle when it comes to payin' for my lenses.

I ain't messin' around when I say I'd totally recommend Contactlensxchange to all my buddies and anyone lookin' to buy contact lenses online. I ain't never regretted buyin' from them, man.

So keep doin' what you're doin', Contactlensxchange! You've got yourself a loyal customer right here!

Read full review of ContactLensXchange
Hide full review

ContactLensXchange Complaints 1

ComplaintsBoard
Y
9:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ContactLensXchange Terrible Experience with ContactLensXchange: No Product, Partial Refund, and Overpriced!

So, I gotta tell ya, I had a pretty bad experience with ContactLensXchange. I forked over my hard-earned cash and guess what? I never got the dang product! Can you believe it? And to top it all off, when I asked for a refund, they only gave me a measly portion of what I paid. Talk about a rip-off!

Let me just say, steer clear of this joint. Not only did they take my money and run, but their prices are through the roof! I mean, seriously, who do they think they are? Charging an arm and a leg for some contact lenses? No thank you!

I'm just a regular Joe, trying to get some decent lenses without breaking the bank. But ContactLensXchange clearly doesn't care about us regular folks. They're all about making a quick buck and leaving us high and dry.

So, take my advice and find yourself another place to get your lenses. Don't waste your time or your hard-earned dough on ContactLensXchange. Trust me, you'll thank me later.

Read full review of ContactLensXchange
Hide full review

Is ContactLensXchange Legit?

ContactLensXchange earns a trustworthiness rating of 69%

Generally safe, but check closely before sharing details.

Our conclusion: ContactLensXchange's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

ContactLensXchange has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Contactlensxchange.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Contactlensxchange.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • ContactLensXchange protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to ContactLensXchange has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to ContactLensXchange. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About ContactLensXchange

ContactLensXchange is a leading online retailer of contact lenses, offering a wide range of products to meet your vision needs. With a user-friendly website and a commitment to customer satisfaction, ContactLensXchange makes it easy to order your contact lenses from the comfort of your own home. Whether you wear daily, weekly, or monthly lenses, you'll find the perfect fit at ContactLensXchange. Plus, their competitive prices and fast shipping ensure that you'll always have the lenses you need when you need them. Trust ContactLensXchange for all your contact lens needs.

Overview of ContactLensXchange complaint handling

ContactLensXchange reviews first appeared on Complaints Board on Oct 9, 2023. The latest review ContactLensXchange Review: Slow Delivery and Misleading Practices - A Scam to Avoid was posted on Oct 9, 2023. ContactLensXchange has an average consumer rating of 1 stars from 11 reviews. ContactLensXchange has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.7
55 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. ContactLensXchange Contacts

  2. ContactLensXchange social media
  3. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 23, 2024
  4. View all ContactLensXchange contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.