Costway’s earns a 1.7-star rating from 82 reviews, showing that the majority of customers are dissatisfied with purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Ridiculous
They are thieves and they are aware of this. To resolve my issue I called them and was on hold for almost 30 minutes without talking to anyone!!! It was important to me to end up with this, that is why I waited for that long. What kind of service is this? Why do you provide phone numbers if nobody wants to talk to customers? It's way beyond irritating!
Read full review of Costway and 18 commentsCostway Reviews 0
If you represent Costway, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Costway
One of the things that sets Costway apart from other online retailers is the wide variety of products that they offer. From home appliances and furniture to outdoor equipment and pet supplies, Costway has something for everyone. The company also offers free shipping on most orders, making it easy and affordable for customers to get the products they need.
Another reason why Costway is so popular among customers is the quality of their products. The company works with top manufacturers to ensure that all of their products meet the highest standards of quality and durability. Whether you are looking for a new refrigerator or a set of patio furniture, you can trust that Costway's products will last for years to come.
In addition to their excellent products and customer service, Costway is also committed to sustainability and environmental responsibility. The company uses eco-friendly materials whenever possible and works to reduce waste and energy consumption in their operations. This commitment to sustainability is just one more reason why customers love shopping with Costway.
Overall, Costway is an excellent choice for anyone looking for high-quality products at affordable prices. With a wide range of products to choose from, exceptional customer service, and a commitment to sustainability, Costway is a retailer that you can trust.
Here is a comprehensive guide on how to file a complaint or review about Costway on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Costway in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Costway. Mention key areas such as transactions, nature of the issue, steps taken to resolve the problem, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Costway on ComplaintsBoard.com.
Overview of Costway complaint handling
-
Costway Contacts
-
Costway phone numbers+1 (213) 401-2666+1 (213) 401-2666Click up if you have successfully reached Costway by calling +1 (213) 401-2666 phone number 0 0 users reported that they have successfully reached Costway by calling +1 (213) 401-2666 phone number Click down if you have unsuccessfully reached Costway by calling +1 (213) 401-2666 phone number 0 0 users reported that they have UNsuccessfully reached Costway by calling +1 (213) 401-2666 phone number
-
Costway emailsservice@costway.com100%Confidence score: 100%Supportlargeorder@costway.com98%Confidence score: 98%dropship@costway.com95%Confidence score: 95%
-
Costway address3900 E Philadelphia St., Ontario, California, 91761, United States
-
Costway social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 20, 2024
Most discussed Costway complaints
RidiculousRecent comments about Costway company
After placing order and money withdrawn from bank, never heard from costway, and cannot reach you. no shipping order, nothing.
Furniture Row
73 reviews
Biltrite
6 reviews
FortyTwo
5 reviews
Royaloak Furniture
29 reviews
West Elm
121 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!