Be aware that using this company to deliver any goods will cause massive delays if the destination is outside of The Melbourne boundary as they use agents that they can't communicate with once the item is collected by the agent.
You would e better use Australia Post or DHL if you want anything delivered on time in regional Victoria in my experience.
You will have please of mind in the knowledge that the tracking information on the web site will tell you on the location and the delivery time and date correctly and the when call to confirm delivery that they will tell you the truth on its location.
My experience with Couriers Please was not good so beware