I purchased a washing machine on 23rd Sept 2018 at Courts Tampines Mall.
I chosed the product to be delivered on 26th Sept, time between 11am to 2pm, my parents waited for hours even had to cancel their appointment last minute.
No call received as to why the product is delivered late nothing at all till now 7pm.
I make a call from overseas and was told that the delivery team will call me back but none i do not received any call.
I need to know what is going on, i can understand if it was late fr few hours but this is ridiculous!
Super frustrating plus no one update us anything!
The complaint has been investigated and resolved to the customer’s satisfaction.