Coyuchi’s earns a 2.5-star rating from 2 reviews, showing that the majority of eco-conscious home goods shoppers are somewhat satisfied with their organic bedding and bath products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Disappointing Quality and Customer Service from Coyuchi Bedding
So, I recently bought some bedding from Coyuchi and I gotta say, I'm not too impressed. I got a set last year and it was all good, but when I got another set this year, things went downhill. The sheets got holes in the middle after only a year and a half! And don't even get me started on the duvet buttons - they just won't stay buttoned. I tried reaching out to the company, but they didn't even bother to respond. It's a shame, because I really liked their stuff before, but now I'm not so sure.
Disappointed with Coyuchi's Organic Flannel Pajama Pants - 1 Star Review Hidden?
I gotta say, I've always been pretty happy with Coyuchi in the past. Their customer service has always been top notch, at least in my experience. But I get it, times are tough right now with the whole covid thing, so maybe that's why it took them a whole 9 days to get back to me about my email.
Anyway, I bought a pair of flannel pajama pants from them recently and I gotta give 'em a 1 star review. But when I went to check their website, my review wasn't there. Weird, right? Especially since a later 5 star review was up. When I finally heard back from customer service, they apologized for my disappointment with the pants, but said my review might have been too personal. Like, what does that even mean? Reviews are supposed to be based on personal experience, right? I didn't use any bad language, didn't give out any personal info, didn't even mention any other companies. I just talked about my own problems with the pants. And I even said that I'd been happy with Coyuchi in the past.
The problem with the pants was that they were supposed to be "organic," but they had this black elastic that smelled like petroleum distillates. And as someone who's sensitive to chemicals, that was a big no-no for me. Plus, the pants were way too long, the waist was too big, and the rise was too short. I'm wearing them right now, but only because I took out the elastic, turned them into drawstring pants, and rolled up the legs twice.
They say these pants are "new," but I wonder if they just didn't want to show a bad review. Customer service did say they'd pass my feedback on to their Product Development department, but honestly, I'm not sure I'll be shopping with Coyuchi again. I've taken myself off their catalog and email lists, and I'll be looking for somewhere else to buy my pajama pants from now on.
Coyuchi Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Coyuchi, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Coyuchi Legit?
Coyuchi earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Coyuchi has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Coyuchi.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Coyuchi as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Coyuchi and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Coyuchi.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Coyuchi
Coyuchi's product line includes a wide range of bedding, bath linens, and home decor items. Their bedding collection features a variety of sheets, duvet covers, and blankets that are available in a range of colors and patterns. The bath linens collection includes towels, robes, and shower curtains that are soft, absorbent, and durable. Coyuchi's home decor items include throw pillows, rugs, and curtains that are designed to add a touch of elegance to any room.
One of the things that sets Coyuchi apart from other home textile brands is their commitment to sustainability. The company uses only organic cotton, linen, and wool in their products, which are grown and processed without the use of harmful chemicals. Coyuchi also uses eco-friendly dyes and finishes, and their products are packaged in recycled and biodegradable materials. Additionally, Coyuchi is a member of the Textile Exchange, which is a global non-profit organization that promotes sustainability in the textile industry.
Overall, Coyuchi is a brand that is dedicated to providing high-quality, sustainable, and luxurious home textile products to its customers. With a wide range of products to choose from and a commitment to sustainability, Coyuchi is a brand that is sure to appeal to anyone who values quality and environmental responsibility.
-
Coyuchi Contacts
-
Coyuchi phone numbers+1 (888) 418-8847+1 (888) 418-8847Click up if you have successfully reached Coyuchi by calling +1 (888) 418-8847 phone number 0 0 users reported that they have successfully reached Coyuchi by calling +1 (888) 418-8847 phone number Click down if you have unsuccessfully reached Coyuchi by calling +1 (888) 418-8847 phone number 0 0 users reported that they have UNsuccessfully reached Coyuchi by calling +1 (888) 418-8847 phone number
-
Coyuchi emailsinfo@coyuchi.com99%Confidence score: 99%Supportwholesale@coyuchi.com98%Confidence score: 98%Salespress@coyuchi.com97%Confidence score: 97%Communicationprs@coyuchi.com96%Confidence score: 96%Communicationdesign@coyuchi.com77%Confidence score: 77%
-
Coyuchi social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 04, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!