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Dan Murphy's

Dan Murphy's review: Rude customer service

P
Author of the review
9:59 pm EDT

Me and My friend went to buy beers on Friday at around 7:30 in the evening and Both of us are stopped by a security guy at the start of the store, He asked us to show ID, we went back to our car and brought the ID and shown him, My friend have the Australian Drivers Licence and I only have International Licence with me.

The security guy, allowed my friend to go into the store and rejected me to enter into store saying that you don't have a valid ID.

After this he stopped my friend from entering into the store and asked us leave, we resisited to leave because we have a ID and we are above 25 years of age.

after this, one more customer representative came to us and asked us what is happening and we explained him, he was so rude to us sayimg we don't serve you and saying racist comments and threatened us by saying, we will call police in the mean time, this security guy is smiling with a racist look at us.

The names of them are ARNUAD and PARMINDER.

I know the rules of RSA, but these employees of your store, just made a scene on us and spoiled our weekend. Take care of your Incompetent employees or otherwise you are going to lose many customers and will make a negative influence on customers minds.

I'm never going back to DAN MURPHY'S in my life again.

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  2. Dan Murphy's phone numbers
    1300 723 388
    1300 723 388
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    43%
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    Australia
    +61 293 240 100
    +61 293 240 100
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    20%
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    International
  3. Dan Murphy's emails
  4. Dan Murphy's address
    PO Box 8000, Baulkham Hills, New South Wales, 2153, Australia
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    Nov 20, 2024