Menu
For Business Write a review File a complaint
Dan Murphy's

Dan Murphy's review: Rude customer service!

C
Author of the review
9:01 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I visited Dan Murphy’s Upper Coomera store in QLD today around midday.

My daughter was first to come in to buy some beers for her dad; but she forgot to bring her card driving licence; she only had her online (digital) licence with her and the boy on the register rejected her!

So fine; then I had to come in store to buy the beers. Come to my surprise, the boy also rejected me, saying I helped my daughter to lie to buy alcohol illegally!

My daughter is really 23 yo; as per the licence shows. She did NOT lie and I don’t lie!

Even if I bought it and give the beer to her at home; I still do it legally as she really is 23 yo.

What is wrong with the customer service in this store? That they have rights to call people LIAR when I actually told them the truth?

So I was punished because I actually told them the truth!

I can come in and buy another pack of beer without telling them I’m the mother. They won’t even know! My only mistake was by being honest and told them I am the mother of the girl who forgot to bring the actual licence!

This Dan Murphy business actually supports people who LIE, as long as they keep the lie with them! Never ever be honest like me, because they will abuse you and call you as criminal and liar!

Claimed loss: DEFAMATION

Desired outcome: Apologise from the store manager

0 comments
Add a comment
  1. Dan Murphy's Contacts

  2. Dan Murphy's phone numbers
    1300 723 388
    1300 723 388
    Click up if you have successfully reached Dan Murphy's by calling 1300 723 388 phone number 25 25 users reported that they have successfully reached Dan Murphy's by calling 1300 723 388 phone number Click down if you have unsuccessfully reached Dan Murphy's by calling 1300 723 388 phone number 27 27 users reported that they have UNsuccessfully reached Dan Murphy's by calling 1300 723 388 phone number
    43%
    Confidence score
    Australia
    +61 293 240 100
    +61 293 240 100
    Click up if you have successfully reached Dan Murphy's by calling +61 293 240 100 phone number 12 12 users reported that they have successfully reached Dan Murphy's by calling +61 293 240 100 phone number Click down if you have unsuccessfully reached Dan Murphy's by calling +61 293 240 100 phone number 8 8 users reported that they have UNsuccessfully reached Dan Murphy's by calling +61 293 240 100 phone number
    20%
    Confidence score
    International
  3. Dan Murphy's emails
  4. Dan Murphy's address
    PO Box 8000, Baulkham Hills, New South Wales, 2153, Australia
  5. Dan Murphy's social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024