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Daraz.pk
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www.daraz.pk

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1.1 7 Reviews 565 Complaints
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Daraz.pk Complaints 565

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H
5:05 am EDT

Daraz.pk Singer Apricot sewing machine delivered damaged

The damaged order was delivered on 16/6/21. But i couldn't initiate return as the status of the product wasn't changed to delivered, on 27/6/21 it was still saying "shipping". On 28/6/21, it changed but return policy has expired. The product was of 11, 200Rs/-. I had contacted the daraz customer service, told them all about it and that i had proof.. And they hungup the phone on me

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6:05 am EDT

Daraz.pk Red dead redemption 2 (PS4 game)

The seller ENGINE DIGITAL GAMES is a scam. I received the parcel but there was no CD. They provided me with certain papers and asked to whatsapp the invoice in order to avail the game. However, they are not responding to any calls or chats. I would like a refund of my money. The game cost me 2620 rupees. I request you to block this seller as they have scammed people before as well.

Desired outcome: Refund of money

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11:04 am EDT

Daraz.pk Xbox cd

I ordered xbox cd on 18. May. 2021, they sent a used and damaged cd, I sent messages to return it, the sender just said,, ok,, but not sent other one nither returned money, sent lot of messages since 18 may till today but they are doing unfair business. They cheat the customers.
Seller address and phone no. Saima square one tower f 205 Gulshan e iqbal block 10, dalmia road karachi sindh.ph.# shop [protected].
please take action against the sender/shop. and he may be directed to return my money.

Meraj Mahar. ph.#[protected]...[protected].

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3:23 pm EDT

Daraz.pk Request for return against order no. 129387537725140.

I intiated a request for return against order no. 129387537725140.but no body contacted me yet now i receive a msg that your return request has been cancelled

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10:04 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Daraz.pk Led tvs 43' and 50' both had clouds and 50' has a micro dead pixel

I bought two LED tvs from Daraz.pk at 164000/- pkr, Both led tv 43' and 50' had clouding issue and in addition to that 50' has a micro dead pixel, it were there daraz mall items so they had a 15 days return period, i filed returns for both with reason(items have clouding, and for 50' clouding plus micro dead pixel with instructions that clouding and dead pixel is visible in dark room and black scenes) and send both back to daraz, but unfortunately i forgot to pack the power cord of 50' led tv in the return package and for that they rejected my return, then i contacted their team and sent the missing power cord to them and then after one week they relaunched my return complaint, afterwards their quality team checked the Led tvs and called me that they dont see defects in my returns i again told them about the instructions(mentioned above) and if they want to send me back its alright i will get the claim from TCL and then again apply for return to daraz within 15 days because TCL checks claims personally not like daraz because i was positive of the defects, after 9 days they sent me a email that we are facing delay from the bank and gave me a deadline of 07-may-2021 for resolution and delay from bank means refund, then after 2 weeks when their 15 days return policy ended they rejected my returns and changed my return reason on their return page from item is 'defective/damaged' to 'item does not fit me'. I have all the proofs(chats, emails)And by tempering with my return reason itself they sent the same defective items back to me, Daraz.com.pk is selling defective items and providing fake returns. My order no. [protected]' led tv) received 26-may-2021 and order no. [protected]' led tv) received 24-may-2021. It is requested that please take notice as i am powerless against such type of corruption and please provide relief by getting me refunded as i have been sold defective items of worth 164000/- pkr. (Attaching mails and chats proving my truth)

Desired outcome: To be refunded and Daraz.pk should be fined for corruption

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10:05 am EDT

Daraz.pk Different article is delivered instead of desired one

My order#[protected] and tracking # [protected]
They cheated while delivering, intentionally dispatched different item then my order.

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11:02 pm EDT

Daraz.pk Leopard courier service

I have ordered a microphone to Daraz on 22 May but my parcel(CH880089080) is still lying in sadiqabad leopard courier centre for the last three days. They called me receive from their office. i cannot go there. plz take action against them.Leopard courier service is too slow to deliver any product in time. their system of information is nill. you are requested to take action.

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10:53 pm EDT

Daraz.pk Sir Hum ne vr Box Mangawaya tha 1450 Rupees ka laykin daraz ne 12 PCs Face Mask baj diye

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1:42 pm EDT

Daraz.pk I haven't received the order yet

Hey there!
I've ordered this baby tolo push music car almost 15 days ago along with other 5 articles and the payment was online through credit card. 5 of them I have received but this car order I haven't received yet. The order #[protected] I don't know where to complain or whom to contact. Kindly help me out.
And please use the phone number [protected]
Regards,
Kiran joseph

Desired outcome: Get order delivered

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6:45 pm EST

Daraz.pk Main 2 Saal sai game khel raha hun aaj takk kuch bhi nahi nikla hai farad game hain

Main 2 Saal sai game khel raha hun aaj takk kuch bhi nahi nikla hai farad game hain

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8:14 am EST

Daraz.pk order has not yet been received

[protected]
This order has not yet been received

Desired outcome: This order has not yet been received

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K
11:53 pm EDT

Daraz.pk Surprise card

I buy a surprise card but still ofter 4 days not receive..

Desired outcome: Karachi

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1:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Daraz.pk I'm complaining about my pant which have been bought from daraz online service today i received.

Received order of pent 02ea of waste 30.
Quality was too low 01ea found damage from bottom end also pockets found sealed.(there was no pockets found)
We are not satisfied with your quality .

Desired outcome: Need cash back or replacement of product without any delivery charges. Note:No further issues will be accepted about the product

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6:55 am EDT

Daraz.pk Refunds of 2 items

i am a very regular Daraz user. i had to cancel an item which i had paid for already. The message i received was that it has been refunded into my bank account but not received as yet.

the order number is [protected].

i returned a faulty item which i received a message of REFUNDED ON 17 April 2021. RA# [protected]

kindly tell me about the refund status.

Kind regards
Dr faisal Izhar

[protected]

[protected]@hotmail.com

Desired outcome: Refund transfer

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8:32 am EDT

Daraz.pk I am unable withdraw funds to my bank account

I bought 3 products from beasus store but return 2 products due to poor quality. And now I am trying to withdraw money to my bank but it always fail. I have attach the photo below. Kibdly check and resolve my problem I have tried 3 different bank account and both verification process be sim messege and email verifucation. But it always failed...

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12:51 pm EDT

Daraz.pk Daraz pk has hacked my easypaisa account.

Salam sir.
Daraz pk has hacked my easypiasy account and steal may 11 thousand rupees. Sir plz take action against them. I am poor man kindly recover my rupees and send me I shall be very thankful to you. I am sending trx id, s of the amount. Kindly sir take serious action against this. Sir daraz is responsible company why they perform this cheap act.

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12:58 pm EDT

Daraz.pk I am complaining about missing vegetables which i ordered but not delivered

I ordered vegetables on 31 march around 20 items in which 2 half kgs brinjal is missing and the quantity of palak is less also quantity of lehsan is 0.25 which i ordered half kg..
order no : [protected]

Also last time palak is missing it happened 2 times please take it seriously. Also before sending items check the items and quantity of items too.

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3:01 pm EDT

Daraz.pk Against Y.M traders karachi

I ordered 9 items of rs1500 out of which i got only 7 items inside the package while the 2 were missing which were costly about 600rs.
I contacted them but they didnt respond me.kindly take my complain and ask them to give me my products.
[protected]@gmail.com it is my email acc.kindly contact mr there.thank u

Desired outcome: I want to get my other 2 items too

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5:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Daraz.pk Low Class Bad Service

From Last 4 days I am facing problem that when I place my product in cart and when I proceed to pay the procedure, it block and said ooops try later. I had placed many complain to there service center but there are many parrots that only say " Mazarat apki complaint High Priority per Ker rehay hain" even my bank offer me 10% discount and time has passed! now I can not avail that discount. Still they are not further working and showing hamulating behavior. My complaint is when company offers some offers then they should care to customer they still did not follow up and due to their hamulating behavior (I am trying to engine oil) my car mileage get overheat and now on workshop due to there behavior i am facing Rs.5000/- lost. Daraz Should pay against it. I am also starting Social Media complaint against it and will complaint on ALI BABA

Desired outcome: 5000

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2:27 am EDT

Daraz.pk complaint for cancel of my order

Dear sir i order grocery for coming ramdan on 17 march 2021 but after two days i recive a call from karachi they said that your order is being cancel i attached a picture also they said we have clearly mentiond that your order is below the given amount kindly in voucher there is not any mentioned on voucher what if daraz doing such a cheap way which is not bearalble

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About Daraz.pk

Screenshot Daraz.pk
Daraz.pk is an online marketplace operating in Pakistan. It offers a diverse range of products including electronics, fashion, home appliances, and more. The platform provides services such as convenient home delivery, various payment options, and customer support. Users can browse and purchase items through their website or mobile app.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Daraz.pk in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Daraz.pk. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.

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Overview of Daraz.pk complaint handling

Daraz.pk reviews first appeared on Complaints Board on Feb 13, 2017. The latest review Mixed Experiences with Daraz PK was posted on Mar 29, 2024. The latest complaint muscletech nitro tech was resolved on Dec 07, 2019. Daraz.pk has an average consumer rating of 1 stars from 572 reviews. Daraz.pk has resolved 2 complaints.
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  1. Daraz.pk Contacts

  2. Daraz.pk phone numbers
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    57%
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    37%
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    30%
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    52%
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    WhatsApp / Pakistan
    +977 980 129 2930
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    3%
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    Viber / Nepal
    More phone numbers
  3. Daraz.pk emails
  4. Daraz.pk address
    6/A, Executive Tower, Dolmen City, Block 4, Scheme № 5, Clifton, Karachi, Pakistan
  5. Daraz.pk social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Daraz.pk Category
Daraz.pk is ranked 58 among 1606 companies in the Online Shopping category

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