Direct Football Tickets’s earns a 1.9-star rating from 13 reviews, showing that the majority of customers are dissatisfied with purchasing experience.
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Outstanding Service: Direct Football Tickets Delivers an Unforgettable Experience!
I gotta say, I had a real good time using Direct Football Tickets. Their service was top-notch, I mean, seriously fantastic and outstanding. I'm definitely gonna be telling all my buddies who wanna catch a game that this site has the best service around. Thank you so much for giving me such a great experience.
Avis négatif : Achat de billets de football sur Direct Football Tickets pendant le confinement, pas de remboursement ni de réponse du service
J'ai command? deux places pour mon fils et mon mari sur Direct Football Tickets. Je me suis faite avoir, le match est tomb? en plein confinement. J'ai perdu 285 euros et je n'ai re?u aucune r?ponse du service client ni aucun remboursement. C'est inadmissible! Je vous conseille vivement de ne pas commander chez eux.
Reliable and Trustworthy: A Great Experience with Direct Football Tickets
I recently purchased tickets for a Liverpool game from Direct Football Tickets. I received the tickets two days before the match, which gave me plenty of time to explore the city without any concerns. Gotta admit, I was a bit anxious since it was my first time buying tickets online, but everything went smoothly. These guys are reliable and trustworthy, no doubt about it. Just wanted to express my gratitude for their support. Thank you so much!
Exceptional Seats and Service for Real Madrid vs Barcelona Match - Thank You DFT!
Compr? entradas para el partido Real Madrid Bar?a del 23 del 12. Las localidades fueron excepcionales, de hecho me sirvieron una categor?a superior a la que compr? a trav?s de la web. Gracias DFT por vuestra asistencia. Soy fan del Bar?a y el partido fue excepcional. Visca el Bar?a!
CRISTINA
I bought tickets for the Real Madrid vs Barcelona match on December 23rd. The seats were amazing, in fact, they gave me a higher category than the one I purchased through the website. Thanks DFT for your help. I'm a Bar?a fan and the match was exceptional. Long live Bar?a!
Beware of Direct Football Tickets: No Refunds for Postponed Matches!
I purchased 3 tickets from Direct Football Tickets (directfootballtickets.com) last year for the Inter Milan match on March 7/8th. Unfortunately, because of the coronavirus outbreak, the season came to a halt and the matches were never played. Now, you would think that they would refund my money for the tickets, right? Well, think again! These guys had the audacity to respond with a big fat "we don't refund postponed matches." Can you believe it? Talk about a conning company! They left me high and dry, out of a whopping £100 for tickets to a match that never even happened.
Let me tell you, folks, steer clear of this company! Don't even think about using them. They'll take your hard-earned money and leave you hanging. It's a total rip-off. Save yourself the headache and find a more reliable ticket provider. Trust me, you'll thank me later.
Disastrous Experience with DirectFootballTickets: Broken Promises and Financial Losses
I bought two Category 1 Silver tickets from DirectFootballTickets about a month ago. I reached out to them yesterday to confirm everything was in order and they assured me that my tickets would arrive today. Based on this information, I went ahead and booked flights and accommodations for myself and another person.
However, just 20 hours before the match, I received an email stating that the tickets could not be delivered. This news came as a shock and disappointment. I had made all the necessary arrangements and now I was left without tickets.
Naturally, I am extremely frustrated by this situation. Not only did I waste my time and effort in planning this trip, but I also incurred additional expenses for the flights and hotel accommodations. On top of that, I will be missing out on my working salaries due to the time off I had requested for this event.
I am left with no choice but to take legal action against DirectFootballTickets. I will be filing a court case to demand compensation not only for the cost of the tickets, but also for the financial losses I have suffered as a result of their negligence. I strongly urge others who have faced similar issues to do the same and fight for their rights.
It is truly disappointing to see a company like DirectFootballTickets fail to fulfill their promises and leave their customers in such a difficult situation. I hope that by taking legal action, I can not only receive the compensation I deserve but also hold them accountable for their actions.
In conclusion, my experience with DirectFootballTickets has been nothing short of a nightmare. I advise others to be cautious when dealing with this company and to consider alternative options to ensure a smooth and hassle-free ticket purchasing process.
Disappointing Experience with Direct Football Tickets: Overcharged, Scattered Seats, and Poor Customer Service
We recently purchased tickets for a thrilling Valencia game through Direct Football Tickets. Excitement filled the air as we eagerly awaited the match, but unfortunately, our experience with this website left much to be desired. We shelled out a hefty sum of 360 euros, with an additional 25 euros for some undisclosed reason. Our expectations were simple - we wanted to be seated close together and have a prime view of the field. However, our hopes were dashed when we discovered that our requests had been completely disregarded.
The wait for our tickets felt like an eternity. We had to repeatedly remind the folks at Direct Football Tickets to send them to us. It was a frustrating ordeal, to say the least. Finally, when the tickets finally arrived, we were taken aback by what we discovered. The face value of each ticket was a mere 117 euros, a far cry from the 180 euros we had paid. This revelation left a sour taste in our mouths, as we felt deceived and overcharged.
To make matters worse, the seats we were assigned were scattered far apart from each other. It was disheartening to realize that we would not be able to enjoy the game together as we had hoped. When we reached out to Direct Football Tickets to address this issue, their proposed solution was nothing short of absurd. They suggested that we approach other spectators and ask them to swap seats with us. This lackluster response only added to our disappointment and frustration.
The abysmal customer service we encountered throughout this entire process was truly disheartening. We strongly advise against purchasing tickets from this website. Their lack of professionalism and disregard for customer satisfaction is simply unacceptable. Save yourself the headache and seek out a more reliable and reputable ticket provider.
Terrible Experience with Ticket Purchase: No Refund, Inconvenience, and Lack of Customer Care
I gotta say, if I had the option, I wouldn't even give these guys a single star. So here's the deal, right? I went ahead and bought myself some tickets for the big Barcelona v Real Madrid match on the 26th of October. But guess what? The match got postponed because of all those crazy riots happening around town. And you know what's even worse? These guys hadn't even sent me the tickets yet!
Now, here's where things get really frustrating. They had the audacity to tell me that they couldn't deliver the tickets to the UK before I jetted off to Barcelona. Like, seriously? They dropped that bomb on me just two days before the match! Can you believe it? So, they had the bright idea of making me collect the tickets from the hotel I was staying at. Talk about inconvenience, right?
But here's the real kicker. They're gonna get a full refund on those tickets and probably sell them for the rescheduled match. And you know what they told me? They said I ain't getting no refund, no way, no how. Can you believe the nerve of these guys? It's like they don't even care about their customers.
Let me tell you, folks, this service is an absolute disaster. I'm telling you, stay far away from these guys. Don't even think about buying from them, no matter what. Trust me, you'll thank me later.
Extremely Disappointing Experience with "directfootballtickets.com": Lack of Communication and Failure to Deliver Tickets
I recently purchased tickets from "directfootballtickets.com" and I have to say, the customer service was pretty good. They made sure that my transaction went smoothly and everything seemed fine at first. However, things took a turn for the worse when I didn't receive my tickets.
I tried calling and emailing them multiple times, but they never got back to me. It was really frustrating because the game I had bought the tickets for ended up being canceled due to protests in Catalonia, Spain. They rescheduled the game for two months later in December.
The problem was, I couldn't buy flight tickets for that date and I couldn't take time off from work. So, I reached out to "directfootballtickets.com" and asked them to send me my tickets so I could resell them to a friend or family member. But instead, they went ahead and resold our tickets without even notifying us.
To make matters worse, we never received our tickets, not through email or regular mail. We kept trying to contact them up until an hour before the game was supposed to start, but they never answered us back. It was a complete nightmare.
Looking back, I really wish I had listened to all the bad reviews about this website before I ordered my tickets. It would have saved me a lot of trouble and $1500 USD.
Overall, my experience with "directfootballtickets.com" was extremely disappointing. The lack of communication and failure to deliver the tickets was unacceptable. I would strongly advise against using this website for purchasing tickets in the future.
Direct Football Tickets Complaints 4
Disappointing Experience with Direct Football Tickets: Lack of Refunds and Disregard for Rules
I gotta say, I had a pretty rough experience with Direct Football Tickets. They don't seem to give a hoot about their own rules and regulations. And let me tell ya, if somethin' goes haywire with your order, don't count on gettin' your money back. They just don't do refunds, plain and simple. It's like they're playin' by their own set of rules, and us customers are left in the dust. Not cool, man. Not cool at all.
Disappointing Experience with Direct Football Tickets: Unreliable Delivery and Nonexistent Customer Service
So, I gotta say, my experience with Direct Football Tickets (directfootballtickets.com) was not exactly what I was hoping for. First off, let me tell ya, their whole "100% guaranteed" thing? Yeah, not so much. I placed an order for some tickets, all excited to catch my favorite team in action, but guess what? They couldn't deliver. And not just that, they couldn't even deliver on time! I mean, come on, guys, what's the deal?
But wait, it gets even better. Or worse, depending on how you look at it. You know what's worse than not getting your tickets on time? Not being able to get any help from customer service. Yeah, you heard me right. No customer service whatsoever. I tried reaching out to them, but it was like talking to a brick wall. No response, no assistance, nothing. Talk about frustrating!
Let me tell ya, Direct Football Tickets is definitely not making fans happy. I mean, who wants to deal with all this hassle? We just wanna enjoy the game, cheer on our team, and have a good time. Is that too much to ask? Apparently, it is for these guys.
So, if you're thinking about getting your tickets from Direct Football Tickets, I'd say think again. Save yourself the headache and disappointment. There are plenty of other ticket sellers out there who actually care about their customers and deliver on their promises. Don't waste your time and money on these guys. Trust me, you'll thank me later.
Disappointing Experience with Direct Football Tickets: Misallocated Seats and Poor Customer Service
I recently purchased 5 tickets from Direct Football Tickets (directfootballtickets.com). Unfortunately, the seats I received were not what I had reserved. There was a significant gap between where I was seated and where my little kids were seated. It was quite disappointing.
To make matters worse, when I tried to reach out to customer service for assistance, they did not respond. I was left feeling frustrated and ignored.
Additionally, when I requested a refund in accordance with their stated policy, they did not provide one. This lack of adherence to their own policies was quite disheartening.
In light of these experiences, I strongly advise others to stay away from Direct Football Tickets. It would be wise to avoid making any purchases from this website.
Is Direct Football Tickets Legit?
Direct Football Tickets earns a trustworthiness rating of 66%
Generally safe, but check closely before sharing details.
Direct Football Tickets has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for directfootballtickets.com can be seen as a positive aspect for Direct Football Tickets as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Direct Football Tickets's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Directfootballtickets.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Directfootballtickets.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Directfootballtickets.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The directfootballtickets.com may offer a niche product or service that is only of interest to a smaller audience.
- Direct Football Tickets protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website associated with Direct Football Tickets sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
Disappointing Experience with Direct Football Tickets: Last-Minute Ticket Cancellation Ruined My Champions League Final Plans
I bought a ticket for the 2019 Champions League final a whole 4 weeks before the big game. I was feeling pretty excited, you know? But guess what? Those Direct Football Tickets people, they canceled my ticket just 2 days before the match! Can you believe it? I was already on my way to Madrid, ready to board my flight and everything.
Let me tell you, it's not a sure thing with these guys. I wouldn't recommend buying from them, no way!
About Direct Football Tickets
One of the key strengths of Direct Football Tickets is its extensive selection of tickets for various football events. Whether it's a local league match or an international tournament, the platform provides a wide range of options to cater to the diverse preferences of football enthusiasts. From popular leagues such as the English Premier League, La Liga, Serie A, and Bundesliga to major international competitions like the FIFA World Cup and UEFA Champions League, Direct Football Tickets ensures that fans can find tickets for the most sought-after matches.
The platform's user-friendly interface makes the ticket purchasing process seamless and hassle-free. With just a few clicks, users can easily navigate through the website and find the desired match tickets. The website provides detailed information about each event, including the date, venue, and seating options, enabling fans to make informed decisions before making a purchase.
Direct Football Tickets prioritizes customer satisfaction and aims to provide a secure and reliable ticket buying experience. The platform partners with trusted and authorized ticket suppliers, ensuring the authenticity and validity of the tickets. This commitment to quality and reliability has earned Direct Football Tickets a strong reputation among football fans who value peace of mind when purchasing tickets online.
Furthermore, Direct Football Tickets offers competitive prices, allowing fans to enjoy their favorite matches without breaking the bank. The platform regularly updates its ticket inventory, ensuring that fans have access to the latest matches and events at fair prices. This commitment to affordability sets Direct Football Tickets apart from other ticketing platforms, making it a preferred choice for football enthusiasts looking for value for their money.
In addition to its ticketing services, Direct Football Tickets also provides a dedicated customer support team that is readily available to assist users with any queries or concerns. Whether it's assistance with ticket purchases, event information, or general inquiries, the support team is committed to providing prompt and helpful responses, further enhancing the overall customer experience.
In conclusion, Direct Football Tickets (directfootballtickets.com) is a reliable and user-friendly online platform that offers a wide selection of football tickets for various matches and events. With its commitment to customer satisfaction, competitive pricing, and secure ticketing process, Direct Football Tickets has established itself as a trusted source for football fans worldwide.
Overview of Direct Football Tickets complaint handling
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Direct Football Tickets Contacts
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Direct Football Tickets phone numbers+44 20 3499 0265+44 20 3499 0265Click up if you have successfully reached Direct Football Tickets by calling +44 20 3499 0265 phone number 0 0 users reported that they have successfully reached Direct Football Tickets by calling +44 20 3499 0265 phone number Click down if you have unsuccessfully reached Direct Football Tickets by calling +44 20 3499 0265 phone number 0 0 users reported that they have UNsuccessfully reached Direct Football Tickets by calling +44 20 3499 0265 phone number
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Direct Football Tickets emailsinfo@directfootballtickets.com94%Confidence score: 94%Support
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Direct Football Tickets social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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