Doctors Business Network’s earns a 5.0-star rating from 5 reviews, showing that the majority of healthcare professionals are exceptionally satisfied with services.
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On 5/4 I paid ***'s Business network $*** and an additional $275 on 5/7 for to provide credentialing services with 8 insurances
On 5/4 I paid ***'s Business network $*** and an additional $275 on 5/7 for to provide credentialing services with 8 insurances plus medicaid. As far as I can tell, after multiple emails and phone calls, they provided the agreed upon service for Medicaid and for Blue Cross Blue Shield. I would like a *** of *** for the other 7 insurances they did not provide
The complaint has been investigated and resolved to the customer’s satisfaction.
We are a startup Physical Therapy that hire Doctor Business Network to do the credential with insurance company
We are a startup Physical Therapy that hire Doctor Business Network to do the credential with insurance company . After 3 to 4 months of waiting we started calling them and follow up and checking out the status, they gave us run around answers and that point they lost our trust. We started calling one by one to insurance provider and notice Doctors Business networks credential team drop the ball and our forms wasn't set up properly and too many mistakes. We ended up taking care of the forms ourselves. Date of transaction: 11/01 We paid them $***. We are requesting them to refund us they didn't deliver their promise. They cost us some much money that not having insurance company on the board,.
The complaint has been investigated and resolved to the customer’s satisfaction.
Does not deliver complete services prepaid for, poor follow up, poor costumer service. I hired the Doctors Business Network (DBN) at the end of January to help me get credentialed with several insurance companies. They told me they would take a max of 150 days. Due to COVID-19, everything got delayed. But here is the problem. The communication is poor. Rarely, my team leader, ***, communicated with me easily. Only after I had to be persistent for her to get back to me, and she would be angry. She forgot I was the client. One example of incompetence is that Tricare closed in May and she was told it would take 6 months for Tricare to re-open. However, DBN only found out they were open again after I had to call and find out myself and relay the information to DBN. This shows their poor follow through. I also paid for credentialing with the Department of Labor, and today (11/23) found they have not applied for it yet. I asked if they had closed because of COVID-19 and their said NO, they have been opened all this time. They also let my Medical application expire knowing very well they were the ones responsible for providing and relying all the information, that is what they get paid for. I am waiting for Medical to send me proof of whose email they were corresponding with to prove whose fault it was that application expired. Also, they want to charge me to do the application for Medical. I am currently reviewing all of the insurance companies I already paid for 10 months ago and still have not received their contracts or information of denial. oh, yes, and you cant complain to any supervisor because there is not any. The only person who supervises is *** but he is also the sales person. You cant get in touch with the owners or any other manager. Also, ***, advised me that I can only get credentialed with Aetna if I joined the PTPN network which cost me *** additional. That was a lie. PTPN did the job she should have done. They also suggested me at one point to watch out for her because she did not know what she was doing. Let see if they like to resolve this.
In June, My *** Place paid Doctor Business Network to handle their credentialing needs
In June, My *** Place paid Doctor Business Network to handle their credentialing needs. We were billed and paid to receive paneling from the following insurance companies: ***- application and process completed ***- application and process completed ***- application and process completed ***-application and process completed *** The following applications were not worked on by Doctor Business Network. We have not received our credentialing paneling. *** Its been over a year. I have reached out to Dr. Business Network over 8 times requesting an update. I have always received an excuse from either *** and at many times, no response at all. None of the last three applications have been pursued. I have asked three times for a refund to no avail. Regarding a refund, all my attempts and requests have been ignored. I have a lot of supporting documentation.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Doctors Business Network Legit?
Doctors Business Network earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Doctors Business Network. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Doctors Business Network resolved 100% of 5 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Doctors Business Network has registered the domain name for doctorsbusinessnetwork.com for more than one year, which may indicate stability and longevity.
Doctorsbusinessnetwork.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Doctorsbusinessnetwork.com you are considering visiting, which is associated with Doctors Business Network, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Doctorsbusinessnetwork.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Doctorsbusinessnetwork.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Doctors Business Network.
However ComplaintsBoard has detected that:
- No reviews for doctorsbusinessnetwork.com on popular sites. Be cautious and do additional research. Look for information about the Doctors Business Network and be careful with personal information or transactions.
- Doctorsbusinessnetwork.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The doctorsbusinessnetwork.com may offer a niche product or service that is only of interest to a smaller audience.
- Doctors Business Network protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We noticed that doctorsbusinessnetwork.com is hosted by a provider with a reputation for shady practices. This could be a cause for concern as it may indicate a lack of security and reliability.
Hello a while back I put in a complaint about a company named **** medical credentialing
Hello a while back I put in a complaint about a company named *** medical credentialing.. they pose as a medical credentialing company that helps physicians get credentialed with insurance companies., they took my money and I never heard from them or got my Money back . Now I was looking for a new company to help me it's months later I go online and I see a company called *** turned out I file out a application and it ask for all my personal information like social , drivers license etc, than a lady calls me sounding very unprofessional and I realize something is not right I go on linked in and *** and I find out that *** is being ran by the same man *** and he has a nerve to have book companies together on linked in.. they sent me a invoice for the same amount they told from me last time which was *** I called and let them know that I knew they were doin fraud and I was gonna to report them. Please help assist me to stop them from scamming ppl on internet with this fake business where they take peoples money and disappear then start a new company under a new name . It's Fraud and I'm also reporting to the *** they try to use my soicial or *** or credit Product_Or_Service: 12/16
The complaint has been investigated and resolved to the customer’s satisfaction.
DBN has not submitted any receipt or invoice for paid services from 10/29
DBN has not submitted any receipt or invoice for paid services from 10/29. Product has not been delivered. I hired DBN in 9 to assist with insurance credentialing for my business. DBN has not submitted any receipt or invoice for paid services from 10/29 2019 in the amount of $169 for 1 panel (my credit union credit card over phone from my business account). Additionally, I was told I was 'almost' contracted with Medicare by sales rep *** and that the paperwork was submitted 'months ago.' However, Medicare informs me nothing was ever submitted and this has been 7-8 months. I also requested that DBN also get me on the Mental Health Network Panel. However, MHN informs me they also do not have any paperwork from DBN. I had requested also to be placed onto 2 EAP panels, Sutter EAP and Modern Health EAP. But because I never got confirmation that these 2 were started, I pulled business from DBN of the EAP, leaving them only with the insurance panels. To date, I am not on any panels yet from DBN and only one application was started 1 month ago (Optum). All of these delays predate COVID-19. Recently, I have been reaching out multiple times and have gotten no response. I have made the decision to pull business from MHN and to finish the Optum application myself. This leaves them with Medicare only.
The complaint has been investigated and resolved to the customer’s satisfaction.
Doctors Business Network Reviews 0
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About Doctors Business Network
By seamlessly integrating various functions such as messaging, digital marketing, patient engagement, learning and development, and even telemedicine, Doctors Business Network is a one-stop-shop for busy healthcare providers looking to streamline their operations and optimize their workflows. The platform is user-friendly and offers a rich array of features and functionalities tailored to the specific requirements of healthcare professionals.
Doctors Business Network not only aims to provide healthcare professionals with the latest tools to manage their operations, but it also allows them to stay up-to-date with industry insights, research, and news through live events, webinars, and educational resources. This empowers healthcare professionals to provide the best possible care for their patients, while also ensuring that their practices run smoothly and efficiently.
The platform offers several benefits, including the ability to connect with other healthcare professionals and collaborate on patient care, access to a vast directory of healthcare providers, and the convenience of managing appointments and medical records in one place. Doctors Business Network also offers integrated marketing solutions that can help medical practices gain visibility and attract new patients.
In summary, Doctors Business Network offers a comprehensive digital ecosystem for healthcare professionals to connect, collaborate, and streamline their operations. It is a revolutionary platform that introduces new and innovative solutions to meet the complex and dynamic needs of the healthcare industry. With its all-in-one approach, Doctors Business Network is poised to transform the way healthcare professionals conduct business, providing them with cutting-edge tools and resources to deliver the highest level of care to patients.
Overview of Doctors Business Network complaint handling
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Doctors Business Network Contacts
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Doctors Business Network phone numbers+1 (866) 866-7215+1 (866) 866-7215Click up if you have successfully reached Doctors Business Network by calling +1 (866) 866-7215 phone number 0 0 users reported that they have successfully reached Doctors Business Network by calling +1 (866) 866-7215 phone number Click down if you have unsuccessfully reached Doctors Business Network by calling +1 (866) 866-7215 phone number 0 0 users reported that they have UNsuccessfully reached Doctors Business Network by calling +1 (866) 866-7215 phone number
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Doctors Business Network emailsinfo@doctorsbusinessnetwork.com99%Confidence score: 99%Supportmembership@doctorsbusinessnetwork.com98%Confidence score: 98%Communication
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Doctors Business Network address5737 Kanan Rd #500, Agoura Hills, California, 91301-1601, United States
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Doctors Business Network social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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We are a startup Physical Therapy that hire Doctor Business Network to do the credential with insurance companyOur Commitment
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