DocuSign review: Annual plan DocuSign

I had recently contacted DocuSign customer support by phone since I received a message stating my envelopes were running out in which I was confused since I had the service for a little over a month now and was told by the agent that I could only send 100 envelopes per year? If that was the case I would of never of signed up for the service it doesn't state only 10 envelopes can be sent in the list of what's included when choosing the standard plan I was under the assumption that I could send as many DocuSigns per year until my plan ran out, so I would like a refund since this was not explained when signing up for the service. I am reaching out to DocuSign to handle this matter before I contact my card company to open a dispute and file a complaint with the attorney general in my state since I feel this is a deceptive business tactic by DocuSign to not disclose how many envelopes a customer can send when choosing the plan for payment.

Jon Meduri

tropicalislandgetaways.[protected]@gmail.com