Dollar Tree
Reviews and Complaints

My boyfriend and I went to the dollar tree on Whitlock Ave. In Marietta, Ga. On Tuesday January 1, 2019.. I was looking for dry erase markers and my boyfriend went to ask the store associate, Angel, about them. Next thing I know he's coming out of the back room with her...in a very hurried sort of way...my ex boyfriend is something for me to deal with but the fact that your store associate would participate in that is very disturbing .
Sincerely,
Kelly Wiley
[protected]

I purchased a hurricane wine glass the number on bottom of glass is [protected] go to your website to order nothing comes up I need 50 of these glasses for my mardi gras ball. I go to the stores I may find one talk to management they show they have them but cant find them or tell me to order on website and have it ship to store but I cant can someone help me with this please

Hello my name is Jerry Evans I am an employee of Dollar Tree. on 12/23/2018 about 5pm I was working as a cashier the asign assistant manager Paul and myself had a disagreement another employee was clock out and going home I ask her if she could purchase a drink for me Paul the assistant manager told me no I could not let her do that i didn't say anything I kept on working an hour goes by my line is right next to the exit door Paul the assistant manager kept leaving the store and we was so busy later I took my half hour break and I went to the pizza place that is two store's down from Dollar tree I seen Paul the assistant manager walk to his car in set in it for about 5 minutes there was only one cashier in the store by themselves as I started to walk back to the store Paul the assistant manager seen me headed back to the store he jumped out his vehicle and made his way back to the store I clocked back in and started working Paul left the store a few more times no where to be found he came back in and went to the front of line and told me I had to ring up a phone charger for him I mentioned to Paul he would have to wait until my customers were done he got upset and rung himself up anyway a paying customer said excuses me I was next he just went back to register 5 and started ringing customer's up once again he turns off his light at register 5 and goes back outside next I know I being told that I have to clock out and go home I spoke the the store manager brain and ask what did I do he said Paul said I was given him a hard time which was a false statement I did not want to go home but I was just following order's from my store manager brain I called the store manager brain and ask what did I do wrong he just kept saying to me I'm giving Paul the assistant manager a hard time I told Brian the store manager I didn't do anything but my job I mentioned to Brian the store manager that Paul behavior was unprofessional and he kept leaving the store and if you could just checked the camera's footage it will show that I never said anything to Paul or gave him a hard time it would show that Paul the assistant manager was leaving the store I feel like Paul the assistant manager was just trying to cover up his behavior and made false statement against me because I noticed his behavior I spoke the my store manager brain the next day and was told that I'm on leave till the 1/3/2019 and it's his word against mine I feel like my I have no employee rights I wrote a letter to my store manager brain to explain what happened and I was still told that I was on leave after I provided prove that Paul was just making it up to have me fired all im asking is for someone to understand that I didn't do anything wrong and a false statement was made against me Thank you..my phone number is [protected] if anyone wants to contact me

I've grown up shopping dollar tree & love it (shhh... Im 41 yrs old.). My lil' niece turned 11 today & we had bought an unfilled helium balloon from a store that closed recently. We asked to get it filled at dollar tree in springfield, il but were told no! We had planned to pay for it, but still were told no! Such great customer service; may lose a life long customer!

At this Dollar Tree location EMPLOYEES are using cash back scam on customers. When you realize what happened they refund your money from the register but won't give you a receipt. Also when you come back to get your money, the person who scammed you is still EMPLOYED THERE. Supposedly unaware that people from regional office are on there way there to fire them . WHY ARE THEY STILL WORKING THERE? .And why is the manager telling the customer to press charges ? Why can't the store press charges? This place needs an on investigation.

This is really ridiculous! Pictures dont even do it ! This needs to stop! This needs to be cleaned up before someone gets hurt ! That store 1127 mt sterling ky looks like total crap! That store has went to hell ! The store got moved in new location in 2012 and omg it was beautiful had a wonderful crew and managment.. Now its ran by people who obviosuly does not care ! It looks worse in person !

I visited the Dollar tree on Fort Campbell Blvd, Hopkinsville Ky Sunday evening approx. 5pm. 1 cashier working, 1 outside smoking. Customers backed upbdown the aisle. I left my FULL shopping cart and walked out. It seems to me the day before Christmas Eve there would be moreemployees. Besides all of this the shelves were half bare but stock was sitting carts with no stickers to put it on shelves Ridiculous.

To whom it may concern,
I tried to return on dec 10th but was told no returns, so I said, ok no problem I'll take store credit. I was told, by pimply face girl, who said she was the manager, looked like she was 17; "no, I just told you we can't give you your money back." in which I said, "I'm not asking for my money cus I understood what you said, I'm asking for a gift card which means my money does NOT leave the Dollar Tree Corporation." And she proceeded to repeat herself like I was the idiot, "I can't give you your money back but you can contact corporate" I told her that I would wait while she called corporate she said no you need to do that yourself. There was an awkward silence because I was waiting for her to say I'll get that number for you or something... I just left, she was rude and just stood there. I immediately called corporate and got an answers on the 2nd ring. I told her I needed to talk to someone about making returns and reporting an employee. I was sent to a message that said that the voice mail had not been set up. so I called back... all day long, but no one answered. Even weirder was sometime it went to a main voice mail, others to random employees voice message system that asked for a code to get my messages. I have been trying everyday, throughout the day to call. Then it took me so long to find this because every time I clicked on email, it took me to a new browser of the exact same page I was just on. Once it took me to a menu for a restaurant and another to "Under construction! Sorry we're working on this website." it took me almost 3 hours of clicking and waiting and trying and rebooting my computer to see if that would help... AFTER ALL THIS I hope you are going to help me.

I looked up how much my husband I spent in both of our accounts nearly $1000. That's not counting our business. We buy rentals in which all have to have work done. We hire day labors which come unprepared. We buy work gloves, goggles, face mask, paper towels, sandpaper, tools, ect... we spend hundreds each time. I'm not saying if we stop shopping at dollar tree that you'll go belly up but I just want you to work with me. And hire a manager that has a clue.

store in Longmont Co
Sally Pilon @ gmail.com
[protected]

Store 1646, located at First State Plaza in Newport, De
The store manager/supervisor Kelly working on Dec 18, 2018 around 4 pm was unprofessional. She made me feel embarrassed and discriminated. I was paying with a $50 bill. She examined it (raised the money against the light, rubbed it with paper) then announced loudly that she was not comfortable accepting it, walked away without any explanation. She made it look like I am paying with a fake money! I did not say anything and just payed my items since I am not a confrontational person. I am an honest person and been a customer for years at that location. I feel very discriminated and racially profiled. Staff should be trained more efficiently on customer service and how to tell if money is counterfeit or not. They need to be provided with the right tool to check money!

I've order 3 cases of silver chargers for a party business party im having next saturday december 29th, my order number is ec23818747. Name: donte fassett phone number is [protected]. I went to the store today to pick up my order and was told that is was not there and that they truck have not been making deliveries as it should have. This is unacceptable. What am im suppose to do now? Where is my order? This will be my last time purchasing anything from dollar tree. Also the store location is horrible... Dirty, triofflin, workers look very unprofessional. I've called customer service immediately when they notify me that they didn't know what was going on with my order and was on hold for 45 minutes after a lady answered she was very very very rude and disrespectful and hung up on me. The store location I went to is dollar tree 1000 easton road suite 205 wyncote, pa [protected]

Please advise asap

Annette is the store manager of our store and she has to be the rudest person I have ever seen in retail. She sits there talking on the phone when I ask her if they have something in stock she yells and tells me I will have to wait until she done on the phone. I can see if it was store phone but a personal cell phone. So I wait then she ao rude that I interrupted her phone call that she told me where the item was and then checked me out slamming all my items in the bag because she is the rudest person ever. I now wait until shes gone before I shop because the other 2 managers are very friendly

I walked into the store carrying my normal purse and a red christmas bag full of items I had purchased from another store in the complex. I was on foot so I didn't have a car to leave my other purchases in. As soon as I walked into the store an announcement was made over the intercom asking security to check sections 2 and 8. I didn't think anything of it as I had no reason to. I went to the back of the store and selected a few bags of chicken nuggets, a bottle of ranch and 2 gatorades to bring home for dinner. Well in the back of the store to employees came back there and started discussing something mundane again I didn't think much of it. Before checking out I decided to look and see if there was anything in the toys that I might want to get my daughter for her christmas stocking. I noticed the same employees close to my vicinity and I also heard another announcement made over the intercom saying security please go to the front of the store. At this point I thought it was kind of weird that the same employees were following me throughout the store and just happened to be calling for security in the sections that I was in but again I had done nothing wrong so I disregarded it. As I was browsing through the christmas section which is near the front door of the store I heard one of the employees that had been following me say to another one who was guarding the door make sure you check her back she's got a big red one and a black one. No one else around me had a red bag and a black one so I knew instantly they were talking about me which angered me. At this point I decided to approach the employees because I felt disrespected and embarrassed. They both kind of stood in front of the doorway and blocking it and I told them that I had heard her comment stating to check both my bags are red one and a black one. They looked at me like they were surprised I had heard what was said but then became hostile so I decided not to purchase those items I put them back on the counter and left to the store. About a minute later I came back into the store to get the names of the two employees who had been following me and talking about checking my bags. A third employee by the name of tina rudely inserted herself into the situation. And the names of the other two employees were candice (she was the one initially blocking the door) and kristie. Kristie was the "ring leader" of it all, the one who had told candice to check my bags, and was the absolute rudest one of them all. After I had asked their names kristie told me I was making a scene. I said excuse me, I clearly heard you tell her to check my bags, a black one and a red one. Kristie replied, youre just making up stories. We cant even check your bags. I said, I know what I heard. Im not deaf or dumb. Then tina pipes up saying actually its store policy that you need to leave your bags at the front of the store. (this policy is not posted anywhere in the store, nor did any employee mention this policy or ask me to leave my bags at the front when I entered or at any point while I was shopping, which I would have done had some one asked me to.) I stated that no one had asked me to leave my bags at the front and theres no sign anywhere, so how was I supposed to know? Then kristie starts yelling exactly no one said nothin to you. So why you making a scene. No one said nothin to you. I was so taken aback by the way I was treated. I was discriminated against and profiled and most likely will not shop at dollar tree again because of this incident. This happened at the dollar tree location on the south east corner of power and main, in mesa, az, 85206. The three employees were kristie, candice, and tina.

I purchased several items from Dollar Tree in Payette Idaho the other night, there were two bags that were filled with my purchase and were placed on the counter. When I got home there were two Ice teas missing I could not make it back to the store before it closed so I called and told the lady and she said that they were there and to just stop by tomorrow and Bring the receipt and I could get them. But when I went back I was told that they would not give them to me. I spend an average of $200.00 a month in that store and they know it. I have been shopping there since it opened but not any more I will go back to my old store. It's not much money but it's definitely not the way that you treat a regular customer. This was the first time that I have had to return to the store for anything missing or to return anything. Just not the way to treat a good customer.

I would like to report a sexual harassment incident following a termination of my job! Very disappointed and unhappy. A customer saw the incident and gave me her name and number for further investigation. After the incident happened I proceeded to have to call in because of my son being sick and in the hospital. The manager then proceeded to fire me for a no call no show when I in fact called and spoke with another manager on duty . No I can't seem to get ahold of him to speak with him about the situation.

On 12/16/2018 around 7pm I visited Dollar tree one Apple Valley, MN. I went in found what I was looking for (even though the store is a mess!, from frozen Products on the shelfs to Clorox wipes in the refrigerated sections). I proceed to check out and there were no lanes open (not even a light) I saw a employee stocking the sodas near the cashier area I asked her if she was open. She told me lane 3 was open. The whole time nobody came to check me out. This lady goes and opens up lane 2 and says "I can help the next person in line" speaking to the women behind me! She completely ignored me . I grabbed my stuff and place them on her lane, she then tells me lane 3 is open.. I told her there isn't someone there obviously. And all she said was obviously! With a stupid smirk on her face. I'm disgusted by such service!

I had a bad experience with the manager of the store she is very rude and dont kno how to treat customers
I went to exchange 3 plastic table cover i bought in the one in hollywood and I couldn't go to Hollywood to exchange them so i went there and she told me that she cannot exchange it because they were open and gave me attitude and told me that she owns that and she was not gonna exchange it
Im a manager myself and customers come first always and the way she treated me I didn't like it
She needs to be fired for being so rude thats why i never come to the store in hialeah because of their attitude and the employees not friendly at all they all had a mean face not even say hi to no one
305/725/6038
Eric