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Domino's Pizza

Domino's Pizza review: The worst experience 181

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Author of the review
12:00 am EDT
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This is the worst experience I have Experienced with Domino's I had placed an order wide telephone for delivery and received the order vide Order number:46 dated 7/23/2006 at 15:05 hours. We paid for it and your delivery guy left, On looking inside the order we found that Jalapeno dip was not there as We have a habit of eating chicken wings and Garlic Bread with the dip, since it was not there we called up your store and people were telling me after being online for 15 mins that they will be sending me the Jalapeno dip to which I requested them as the pizza had been lying there for over to 30 mins on the table it had gone cold and I requested them to take the whole stuff back and send me the full order again, and by this time it had been 1 hour waiting for the food which was agonizing to which the store manager finally agreed after much persistence. 5 mins later I get a call from Mr. Asif who identified himself as the store manager and asked me not to return the stuff back and also keep the reorder as I was very hungry We ate the breads and The chicken wings after heating them in the Microwave.20 mins later we recieved the reorder and the delivery guy insisted that I return the whole stuff back this made me go in a very embarrasing situation as I had no Bread and the wings to return. I would like to inform you that I have returned the whole stuff back both the first order and the reorder and also the money as I donot want deal with Domino's any more and will also take case to customer court as I have taken in writing from the delivery guy that I have not taken the money back from domino’s and also returned the stuff back. I was a regular customer of their competitor Pizza Hut but sorry to say it has been a very bad experience with this company and above all these people are not courteous enough. I would like to know your Mumbai details where we can take this case forward. They have kept the money and the food also with them that is the whole bill amount of Rs.375.75/-

Regards,
Diwakar

181 comments
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Shemplerrtpeunk
Los Angeles, IN
Aug 06, 2022 3:11 pm EDT

Please get a new manager.!yours stays hurrasing me.!

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Bruce Weglarz
US
Aug 09, 2022 6:45 am EDT

toppings very lacking

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dl dearing
Garland, US
Sep 10, 2022 12:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have tried to order this for a week online and in person. it was removed from the website app. Mango Habanero wings were but no specialty chicken.

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Chris Goheen
US
Sep 10, 2022 2:37 pm EDT

I would like to know why I paid $11.48 for a sandwich that is delivery and all and then the delivery driver says they have to ask me for a tip because they don't get paid for delivery he told me all that goes to the store owner so it feels kind of like they are guilt tripping you

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Gauraangi
moradabad, IN
Oct 02, 2022 5:00 am EDT

We had ordered the Pizza on 22nd but received the order cold , the Local Dominos called and promised to fulfil the order for free. but we have been calling them without any response from the local team.

We had not asked for replacement but if they had committed they should respond but they are ignoring our calls

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Krishna sikarwar
Faridabad, IN
Oct 08, 2022 8:06 am EDT

This is regarding an order placed on 7th August 2022.

The order was delivered very late and i was promised to recieve a refund according to the dominoz policy.

Order no - 362

Order value - 768

Place of order - new delhi - 110016

But after almost 2 months no refund has been issued by dominoz after continuously raising the complain

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Willie Maxwell
US
Nov 07, 2022 4:45 pm EST

I use Dominoes on Bruton Blvd, Orlando, Fl and when I order online and call store immediately to ask to have twist crunchy and am told no problem. For the past three times I ordered and picked up my order they were barely brown. Order # 556 11/1/2022

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Alvin E. Farmer
Hampton, US
Mar 11, 2023 8:22 pm EST

Re: Domino's Customer CASE ID: 6144159 - Have not heard anything about my case!

MR. ALVIN E. FARMER

1378 DAFFODIL LN

HAMPTON, GA. [protected]

[protected]

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Richard Snyder
waggoner, US
Apr 20, 2023 5:17 am EDT

i have been trying since last year to get my 2021 w2s and cant get anyone to return my calls. now i need my 2022 w2s as well. this needs to be resolved immediately before i seek legal action

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DHL1415
Rosenberg, US
Jul 04, 2023 2:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a pizza and a sandwich for a little over $25. Today they took out the amount again. The GM said it happened at several locations but they refuse to give refunds.

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TELLI38
NEW ORLEANS, US
Aug 19, 2023 1:16 pm EDT

This location is unkept. Grass is extremely high and never maintained. Awful. Customer service is terrible.

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Pippy3333
US
Aug 29, 2023 1:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

After the 3rd attempt calling at 6:30 pm 8-20-23. Girl finally answered and took the order but she seemed to be having a hard time putting the order in the computer. Was hoping the order was correct since some of the others haven't been. Where has customer service went?

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inedible.
Pampa, US
Aug 31, 2023 6:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bought 8-24-23 at 6 pm the thin crust pizza is burnt around edges. Paid almost $40 for the order and the edges were unedible.

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Busch Garden
Newport News, US
Oct 23, 2023 5:14 am EDT

Oder $139.00 worth of food for a company. Food went to wrong address. Due to time food could not be remade. Oder on line.

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natessa
houston, US
Nov 04, 2023 9:40 am EDT

time 103am date 10/29/2023 i order a pizza from this location i didn't check it leave out i assume it was correct but was dissatisfied upon arriving home this was supposed to be a large 3 topping pizza 7.99 price we received. a cheese an tomatoes only pizza was very displeased by this order store #2972 please advise. sign piss customer

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adrian brackin
US
Dec 03, 2023 1:01 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Took 2 hours to get delivery. Food was cold. As it was done 30 minutes after the order was placed. It sat in quality for over an hour before leaving the store. Food was incorrect and missing toppings that were paid for. No one will answer the phone to correct the issues! Avoid! Order somewhere else!

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Stephen Hanson
US
Dec 25, 2023 6:57 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered online an when the driver saw me they drove away with my food that I paid for with money I worked hard for! I live in a neighborhood whereas though we are all homeowners! I paid with a tip included! Fix this now!

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Maurice Southall
US
Jan 20, 2024 10:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order online mobile app I tracked the order for over an hour it sat in what was called a QT check one hour later the pizza arrived and was cold it looked disgusting and i did not want to even eat it. I am a small business owner and I can't understand why customer service and quality has now be come a thing of the pass.

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Im tired of this crap
San Jose, US
Mar 23, 2024 8:47 pm EDT

do not know what corporate office is advertising Perfect Combo $19/99

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D.A. Jessen
US
Apr 01, 2024 10:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This weeks Special is, "50% off all Menu Priced Pizza's." So I ordered a 14" pizza heavy on the Pepperoni and the total about $23.00? But at check out, after 50% off=$11.50 I have never known "Dominos" of all places to be so expensive so much so that they charge a "Regular Menu Price of $23.00 for a 14" (Large) Pizza. smh

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Carol Balassone
US
Sep 08, 2024 1:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Main street poghkeepsie location is great always fresh and hot pizza people are great

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