CB Vehicle Rental and Leasing Economy Rent a Car super loss damage waiver fraud

Economy Rent a Car review: super loss damage waiver fraud 2

flyboyalaska of US

Nov 13, 2017 2:10 pm EST

Verified customer

Review updated: Jan 31, 2022

Economy Rental dispute by Larry E Boyd Oct 13 2017
Contact # BJW675
Costa Rica car rental dispute over unauthorized charge and failure to provide service as per car rental agreement.
Economy Rental agent sold me on a no questions asked super loss damage waiver and when the car failed to start they sent out a replacement car only to be told I need to sign a blank Visa slip for any damages. Upon refusing to sign they were to leave me on the side of the road until my wife got in the replacement car and would not be left. Upon reaching Economy service center in Liberia was told no replacement car would be provide. Later that day I saw a charge of $2, 645.93 without my authorization which Bank of America is investigating as fraud. Economy Rental does not return my calls and has never contacted me over why the car would not start.

I am very concerned that Alaska Airlines recommended Economy Rental and as an Alaska Airline GOLD user I will bring this to their attention.

I have contacted Economy Rentals only to be told their all inclusive insurance does not cover the engine not starting. Charges were made against my credit card without my authorization beyond the original rental. No efforts have been made to contact me by Economy even after I filed a complaint with them concerning Contact # 0034589. In the USA efforts are made to contact the customer as to any additional charges. The Economy Rental agent after I signed all the documents and I was heading out the door said, here are more signatures required but do not worry it is just a formality as your insurance covers any expense to the cars use. Well, seems that was a lie. I continue to dispute the charges with my credit card company. Unsettling to take the Economy Rental agent at his word only to be told I have to buy them a rebuilt engine. This is after the agent talked me into canceling my Alaska Airlines insurance whom I booked the rental car with. Larry Boyd

2 comments

Add a comment

Economy Car Rentals

39 comments

Economy Car Rentals

Dec 06, 2017 10:18 am EST

Dear Larry E Boyd,

Thank you for your comments.

Could you please provide us your voucher number?
The number provided: Contact # BJW675 is not from EconomyCarRentals.com

Please make sure that you have placed your reservation through www.economycarrentals.com

Thank you.

Kind regards,
EconomyCarRentals.com

KrizV.

North Hollywood, US

1 comments

KrizV. of North Hollywood, US

Jan 31, 2022 5:11 pm EST

I too am having this very same experience with Economy Rent A Car! A fraudulent charge of $2000 was just made to our credit card after an accident. We had punched full coverage in the case of an incident and now we are bring told about an additional mysterious waiver which we were never given, nor was it included in our executed agreement that was emailed to us. Strange dont you think? We will be reporting to authorities immediately.

Economy Rent a Car - dishonesty in billing, lack of response 11

Resolved

Economy Rent a Car - dangerous rental car 1

Economy Rent a Car - credit card chargeback and unauthorized debits 1

Economy Rent a Car - dishonest charge for the damage

Economy Rent a Car - extra cost added then we picked up the car and the condition of the car 1

Economy Rent a Car - renting a car in san jose costa rica 1

Economy Rent a Car - rental car 1

Economy Rent a Car - rent car 1

Economy Rent a Car - stealing my money

Economy Rent a Car - I am complaining no car was available

View all Economy Rent a Car reviews and complaints

Economy Rent a Car Contacts

Economy Rent a Car phone numbers

+1 (877) 326-7368
+1 (877) 326-7368

Click up if you have successfully reached Economy Rent a Car by calling +1 (877) 326-7368 phone number 0 0 users reported that they have successfully reached Economy Rent a Car by calling +1 (877) 326-7368 phone number Click down if you have unsuccessfully reached Economy Rent a Car by calling +1 (877) 326-7368 phone number 0 0 users reported that they have UNsuccessfully reached Economy Rent a Car by calling +1 (877) 326-7368 phone number

USA & Canada

+1 (800) 681-6986
+1 (800) 681-6986

Click up if you have successfully reached Economy Rent a Car by calling +1 (800) 681-6986 phone number 0 0 users reported that they have successfully reached Economy Rent a Car by calling +1 (800) 681-6986 phone number Click down if you have unsuccessfully reached Economy Rent a Car by calling +1 (800) 681-6986 phone number 0 0 users reported that they have UNsuccessfully reached Economy Rent a Car by calling +1 (800) 681-6986 phone number

Mexico

+1 (786) 975-2222
+1 (786) 975-2222

Click up if you have successfully reached Economy Rent a Car by calling +1 (786) 975-2222 phone number 0 0 users reported that they have successfully reached Economy Rent a Car by calling +1 (786) 975-2222 phone number Click down if you have unsuccessfully reached Economy Rent a Car by calling +1 (786) 975-2222 phone number 0 0 users reported that they have UNsuccessfully reached Economy Rent a Car by calling +1 (786) 975-2222 phone number

International

+44 808 101 0936
+44 808 101 0936

Click up if you have successfully reached Economy Rent a Car by calling +44 808 101 0936 phone number 0 0 users reported that they have successfully reached Economy Rent a Car by calling +44 808 101 0936 phone number Click down if you have unsuccessfully reached Economy Rent a Car by calling +44 808 101 0936 phone number 0 0 users reported that they have UNsuccessfully reached Economy Rent a Car by calling +44 808 101 0936 phone number

United Kingdom

+34 900 808 601
+34 900 808 601

Click up if you have successfully reached Economy Rent a Car by calling +34 900 808 601 phone number 0 0 users reported that they have successfully reached Economy Rent a Car by calling +34 900 808 601 phone number Click down if you have unsuccessfully reached Economy Rent a Car by calling +34 900 808 601 phone number 0 0 users reported that they have UNsuccessfully reached Economy Rent a Car by calling +34 900 808 601 phone number

Spain

+506 22 992 000
+506 22 992 000

Click up if you have successfully reached Economy Rent a Car by calling +506 22 992 000 phone number 0 0 users reported that they have successfully reached Economy Rent a Car by calling +506 22 992 000 phone number Click down if you have unsuccessfully reached Economy Rent a Car by calling +506 22 992 000 phone number 0 0 users reported that they have UNsuccessfully reached Economy Rent a Car by calling +506 22 992 000 phone number

Costa Rica

More phone numbers

Economy Rent a Car emails

info@economyrentacar.com

100%
Confidence score: 100%

Support

Economy Rent a Car social media
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 21, 2024
View all Economy Rent a Car contacts