Edmundson RV Sales’s earns a 1.0-star rating from 7 reviews, showing that the majority of RV buyers are dissatisfied with their purchases.
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Bad customer service experience!
Bad customer service experience! I paid thousands for a camper and wasn't allowed to go back to the shop to learn how to use it. The service guy said only two people can learn at a time, which isn't fair since four of us bought it. I called and left messages but no one called back. They ruined my day and my first camper purchase! Terrible company!
I got scammed by the service manager
I got scammed by the service manager. After sales, they said my trade-in would be worth over 10k towards the Keystone Alpine. But when the service department found out my wife and I were living in it, they wouldn't come to look at it on-site. We had to hire a hauler to take it to their place, which meant we had to stay at a hotel. Then, they didn't give us anything for the trade-in like they promised. I had no choice but to buy a new camper. But then, just 5 miles down the road, the new camper blew 2 tires. Edmundson wouldn't even change the tires or loan me a ***! This place is full of scam artists, especially the service department.
I took my 4 month old camper to Edmundson RV Sales, Inc
I took my 4 month old camper to Edmundson RV Sales, Inc. to get the air conditioning fixed because it wasn't working. When I first got it, the air wouldn't come out of the vents and I called them, but they said that's how it's supposed to be. This is not true. The parts and service manager didn't know anything when we talked. I had to call for updates even though they said they would call me. He had to ask other people and then tell me. They said our air conditioner works perfectly because they tested it in an air conditioned bay. But we can't get our camper to cool below 80 degrees, and they didn't want to test it outside overnight. I won't recommend them to anyone or go back. There was also an unhappy customer in the shop while we were there who told us not to use them for anything because they had his RV all winter and never fixed the problem. I recommend Mt Comfort where my family got theirs. They had a problem when they first bought it, but they fixed it the same day and even recorded what the situation was. Don't waste your time or money at Edmundson.
Edmundson RV Sales Complaints 4
I had a terrible experience with Edmundson RV Sales, Inc
I had a terrible experience with Edmundson RV Sales, Inc. They did a repair on my RV's roof, but unfortunately, they broke my A/C unit in the process. Now they're giving me a hard time about fixing it. They told me I need to drop it off and wait two weeks before they can even determine what the problem is. It's frustrating and disappointing.
Got a new camper from Edmundson RV in June
Got a new camper from Edmundson RV in June . Took it in for service on October 28, for a Service Bulletin from the manufacturer. They were gonna replace the kitchen window seal and inspect the roof (yearly roof inspection recommended). On April 2, 2022, I picked it up with all repairs done. But when I got home, the window seal was already coming out. That night it rained and water leaked from the roof. Not cool for a company that had our camper for over 5 months.
We was haulin' our travel trailer down the highway when a tire flew off
We was haulin' our travel trailer down the highway when a tire flew off. The tow guy never showed, so we limped it into Edmundsons hopin' they could help. At first, they wasn't sure if they had all the right parts (had to get a whole new studs for the drum) to get us up and runnin' in a timely manner and it would take a few weeks. As full-time RVers, we had all of our stuff in there so we wasn't sure what to do. We ended up gettin' a cabin for the night. These folks said it was all fixed. Charged $400 for a used wheel and labor. Fine. BUT it wasn't fixed. I barely made it to the campground an hour away, all highway. Then when I called and provided pictures, they blamed ME and said I had to have hit somethin'! Are you kiddin' me?! This happened on Friday, October 8.
Is Edmundson RV Sales Legit?
Edmundson RV Sales earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Edmundson RV Sales. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Edmundsonrv.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Edmundsonrv.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Edmundsonrv.com you are considering visiting, which is associated with Edmundson RV Sales, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Edmundsonrv.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The edmundsonrv.com may offer a niche product or service that is only of interest to a smaller audience.
- Edmundson RV Sales protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
I bought a brake controller from Edmundson RV on February 7, along with a pop-up camper
I bought a brake controller from Edmundson RV on February 7, along with a pop-up camper. The camper was too heavy for my Subaru Outback, so I cancelled the purchase. I kept the brake controller and bought a lighter trailer in mid-February. Due to COVID-19, the trailer wasn't available until July. On August 18, smoke started pouring out from under and above the dashboard of my car while investigating a rattling noise in the mounting bracket of the trailer brake controller. I took it to a trailer towing system in Indianapolis, and they found that the brake controller had been miswired. The wiring was repaired for $369.55, but the source of the smoke was not found. I took the car to a Subaru dealer, and they found that the main wiring harness under the dashboard had burned and exposed wiring. The inspection cost $120, and I paid $2,468.50 to have it replaced. I tried to contact Edmundson RV, but no one responded. I sent a letter requesting reimbursement of $2,958.05, but there has been no response.
About Edmundson RV Sales
The dealership offers a wide range of new and used RVs, including travel trailers, fifth wheels, motorhomes, and more. They carry top brands such as Forest River, Keystone, Winnebago, and Coachmen, ensuring that customers have access to the latest and greatest RV models on the market.
In addition to their extensive inventory, Edmundson RV Sales also offers a variety of services to help customers maintain and repair their RVs. Their experienced technicians are trained to handle everything from routine maintenance to major repairs, ensuring that customers can enjoy their RVs for years to come.
What sets Edmundson RV Sales apart from other dealerships is their commitment to customer satisfaction. They understand that purchasing an RV is a significant investment, and they strive to make the buying process as easy and stress-free as possible. Their knowledgeable sales staff is always available to answer questions and provide guidance, and they work closely with customers to find the perfect RV to fit their needs and budget.
Overall, Edmundson RV Sales is a trusted and reliable dealership that offers a wide range of high-quality RVs and exceptional customer service. Whether you're a seasoned RV enthusiast or a first-time buyer, Edmundson RV Sales is the perfect destination for all your RV needs.
Overview of Edmundson RV Sales complaint handling
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Edmundson RV Sales Contacts
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Edmundson RV Sales phone numbers+1 (888) 526-7878+1 (888) 526-7878Click up if you have successfully reached Edmundson RV Sales by calling +1 (888) 526-7878 phone number 0 0 users reported that they have successfully reached Edmundson RV Sales by calling +1 (888) 526-7878 phone number Click down if you have unsuccessfully reached Edmundson RV Sales by calling +1 (888) 526-7878 phone number 0 0 users reported that they have UNsuccessfully reached Edmundson RV Sales by calling +1 (888) 526-7878 phone number
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Edmundson RV Sales emailsctedmundson@edmundsonrv.com99%Confidence score: 99%chase@edmundsonrv.com98%Confidence score: 98%w.hutchins@edmundsonrv.com97%Confidence score: 97%
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Edmundson RV Sales address14501 N US 31, Edinburgh, Indiana, 46124-9149, United States
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Edmundson RV Sales social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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