Elements Financial Federal Credit Union’s earns a 1.6-star rating from 7 reviews, showing that the majority of members are dissatisfied with financial services.
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i love elements credit union!
i love elements credit union! they are so much better than any other bank i've used before. their service is top notch and they are super professional. i would definitely recommend them to anyone looking for a new financial institution.
I just finished paying off my car with Elements Financial Federal Credit Union
I just finished paying off my car with Elements Financial Federal Credit Union. I've called them over 10 times to get my title, but they won't give it to me. If you want a clear answer, don't use this company. They'll transfer you around and pretend like they're handling your request, but they're just lying and acting like the problem is fixed. It's a pretty sketchy business.
I had a checking account overdraft by this company because they took my loan payment out twice for some reason
I had a checking account overdraft by this company because they took my loan payment out twice for some reason. They also set up my account with automatic payments without my permission, so when I went to manually pay my loan from my checking account, they took out an EXTRA loan payment. Don't even bother with customer service, always on hold, and can't cancel a pending transaction for some reason. I'm done with this company after this month.
Elements Financial Federal Credit Union Complaints 4
I just went through bankruptcy and filed on June 25th
I just went through bankruptcy and filed on June 25th. I've been trying to get Elements Financial Federal Credit Union to remove all the remarks from my credit report for weeks now. I've called them five times, but as of today, they've only removed some of the remarks. I'm still waiting for them to remove the rest. It's frustrating to have to keep calling and waiting for them to do what they said they would do.
So, I was checkin' out Elements Financial Federal Credit Union's website on December 10th and saw an ad for a pre-approval for a car loan
So, I was checkin' out Elements Financial Federal Credit Union's website on December 10th and saw an ad for a pre-approval for a car loan. I was like, "cool, let's do a soft pull." But then, they went and did a hard pull on my Equifax credit report without my permission, which ended up droppin' my credit score by 3 points. I never said they could do a hard pull, and the ad was totally misleading. When I tried to talk to 'em about it, they just said, "sorry, that's how we roll." Not cool, Elements Financial. Not cool.
I got approved for a credit card on June 12 from Elements Financial Federal Credit Union
I got approved for a credit card on June 12 from Elements Financial Federal Credit Union. But, I still haven't received the card, which has rewards that expire in six months. I messaged them through the online portal, but no one responded. I called them and they said they sent a new card. But, on July 6th, I still didn't get the card. I called them again and they said the card was being sent. Today, on July 14th, I called them again and they said the card was held "due to waiting on materials." They said they could expedite the card for $35, but I asked them to cover it since they were the reason the card was held. They transferred me to an Elements representative. He asked about the issue and then decided to verify the account by sending me a text. But, I didn't receive the text and couldn't move forward with my request! After I hung up, I finally received the validation codes!
Is Elements Financial Federal Credit Union Legit?
Elements Financial Federal Credit Union earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Elements Financial Federal Credit Union. The company provides a physical address, 10 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Elements Financial Federal Credit Union has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for elements.org can be seen as a positive aspect for Elements Financial Federal Credit Union as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Elements Financial Federal Credit Union's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Elements.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Elements.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Elements Financial Federal Credit Union and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Elements Financial Federal Credit Union protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We have identified high risk financial services or content on Elements Financial Federal Credit Union's website. It is recommended that you use trusted sources and do your due diligence before engaging with any offers or services.
I had some trouble with Elements Financial Federal Credit Union
I had some trouble with Elements Financial Federal Credit Union. I couldn't go back to work because I didn't get vaccinated, and they wouldn't let me pay off my truck balance. They said it was too early to help me because of the epidemic. They ended up taking my truck and wouldn't let me pay the balance. When I went back to work, I was behind on payments and they wouldn't let me pay the balance unless I paid the full amount. They threatened to sell my truck if I didn't pay the full amount by 4/25. I think this is unfair, especially since I served my country. I even filed a police report about it.
About Elements Financial Federal Credit Union
One of the key strengths of Elements Financial is its commitment to providing personalized service to its members. The credit union takes a member-centric approach to its operations, which means that it puts the needs and interests of its members first. This approach is reflected in the credit union's product offerings, which are designed to meet the unique financial needs of its members.
Elements Financial offers a range of financial products and services, including checking and savings accounts, loans, credit cards, and investment services. The credit union's checking and savings accounts are designed to help members manage their finances more effectively, with features like online banking, mobile banking, and eStatements. Elements Financial's loan products include auto loans, personal loans, home equity loans, and mortgages, all of which come with competitive rates and flexible terms.
In addition to its core financial products and services, Elements Financial also offers a range of value-added services to its members. These include financial planning and investment services, insurance products, and educational resources to help members make informed financial decisions.
Overall, Elements Financial Federal Credit Union is a reliable and trustworthy financial institution that offers a range of financial products and services to meet the needs of its members. With its member-centric approach, competitive rates, and personalized service, Elements Financial is a great choice for anyone looking for a trusted financial partner.
Overview of Elements Financial Federal Credit Union complaint handling
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Elements Financial Federal Credit Union Contacts
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Elements Financial Federal Credit Union emailscfreeman@elements.org99%Confidence score: 99%Financeskiely@elements.org99%Confidence score: 99%Financebsmith@elements.org99%Confidence score: 99%Financebmarshall@elements.org99%Confidence score: 99%Financebevans@elements.org99%Confidence score: 99%Executivempayne@elements.org98%Confidence score: 98%Marketingdcrookshanks@elements.org98%Confidence score: 98%Financesashby@elements.org98%Confidence score: 98%Financeckerr@elements.org98%Confidence score: 98%Educationlaparicio@elements.org98%Confidence score: 98%Finance
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Elements Financial Federal Credit Union address225 S East Street #300, Indianapolis, Indiana, 46202-4002, United States
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Elements Financial Federal Credit Union social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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