SPIRE Credit Union’s earns a 1.6-star rating from 11 reviews, showing that the majority of members are dissatisfied with financial services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I've been with SPIRE Credit Union for over ten years
I've been with SPIRE Credit Union for over ten years. I really like the folks at the branches, and the rates are unbeatable.
I just put a check in my spire account and it went through the account it was taken from, but they're keeping the money until the end of the
I just put a check in my spire account and it went through the account it was taken from, but they're keeping the money until the end of the month. Even though they know the check went through, they're still keeping the money for more than a week. How is this allowed?
I have a loan on a car with SPIRE Credit Union
I have a loan on a car with SPIRE Credit Union. It's a summer convertible, so it's parked and up on blocks with the tires off. I decided to remove the full coverage since it wouldn't be driven and there wouldn't be any harm. However, SPIRE notified me that I had to carry full coverage or they would put their insurance on it for $2400 a year, added to the loan annually. This feels like a scam that you can never escape from. I almost told them to come and take the car. Dealing with them is never straightforward; there are always hoops to jump through to get anything done. I'm currently paying off the car and planning to refinance with someone else very soon.
I was just lookin at my account balance online and noticed an improperly recorded deposit
I was just lookin at my account balance online and noticed an improperly recorded deposit. The deposit listed shows two checks, one for $1,200.00 and another for $200.00. The deposit that was made was for two checks each for $1,200.00. They did in fact issue the deposit receipt given to me for the correct amount of $2,400.00. When i tried to call and fix this problem, i called the only phone number i could find for this organization. After ringin several minutes, i got disconnected. This happened on multiple occasions. I finally reached out with an online chat room and was able to get the representative to call me to talk. After they checked into the matter, they found they had processed the deposit incorrectly and acknowledged the second check was for $1,200.00 but they only submitted it to the other institution for $200.00. The result is they are tryin to get it corrected so the additional $1,000.00 can be credited to my account but they are tellin me i may in fact need to get a new check written for the additional $1,000.00. This is only one of multiple errors they have made on my account in recent years and i am waitin to see if they get it corrected.
Very sneaky company
Very sneaky company. We caught the person in charge of our loan lying to us red handed to get more money. They didn't realize that 2 people from the same family applied for house loans and somehow 1 person got a different inspection price than the other. When confronted, the loan agent panicked and said they would just cover the inspection costs as they couldn't explain why it was different. Big red flag there. Then after that they found every possibility they could to have an issue with our loan, in the end they told us they weren't able to get us our FHA loan. Which is funny because I got a USDA loan instantly and they are more strict that FHA. The agent ADMITTED multiple times to failing to do her due diligence on the loan. After this nightmare was over we asked to receive some kind of paperwork to file a grievance against the loan officer as they did admit to failing to do their job on multiple levels and trying to scam us out of money. They never sent any paperwork and we requested to speak with a manager or supervisor about this agent multiple times and no one will return the calls to take any kind of state. This proves to me that management is in on the scams and teaches their workers on how to stonewall people they don't like.
Spire Credit Union is a terrible bank
Spire Credit Union is a terrible bank. They always kept blocking my debit card because I didn't want to answer their annoying calls from outside my area. Can you believe it? Businesses use the internet to buy stuff sometimes. I shouldn't have my card shut off just because I spent $50 on things for my business. And to make matters worse, they constantly locked me out of their online platform. These two problems made my business finances a mess so many times. How can you run a successful business if your bank keeps making you broke for no reason? I thought banks were supposed to help you with money, not stop you from getting it. Despite their so-called fraud prevention, my business debit account got hacked multiple times over the years. It was a huge hassle to get them to fix the charges in one case. Who's gonna pay me back for all the time I wasted? And when I gave them some honest feedback, they were rude and mean. They acted like parasites, causing more harm than good to my finances. They even closed my account, which hurt my credit, for no good reason. I didn't use any bad words or anything. I just used fancy words to describe how they treated me. They have proven that they can't be trusted with my small business banking needs. They deliberately tried to mess up my finances. They acted just like parasites. I knew I was right about them all along.
SPIRE Credit Union Complaints 5
Spire Credit Union is always lockin' my card when I'm tryin' to make a transaction, and they never bother to give me a call to let me know
Spire Credit Union is always lockin' my card when I'm tryin' to make a transaction, and they never bother to give me a call to let me know. I've called their Member services three times to update my contact info, but it seems like nothin' ever happens. I mean, I get that they wanna keep things secure, but it's just so embarrassin' to keep gettin' denied when I'm tryin' to use my card.
I bought a car from Poquet dealership on Oct 3rd, 2016 and they used Spire as their credit company
I bought a car from Poquet dealership on Oct 3rd, 2016 and they used Spire as their credit company. The issue was that Spire never sent me the Title for the car. I thought they would send it once the loan was paid off. I got a copy of the lien release in the mail, but not the title. I reached out to Spire Credit Union regarding the title, and they told me to contact the DVS for it. The DVS mentioned that they sent the title to Spire Credit Union at 2025 Larpenteur Ave, Falcon HTs. MN. Since it has been more than 90 days, I have to pay $20.25 for a duplicate title. The duplicate title still has Spire listed as the lien holder, so I would need to spend another $11 to remove it. Spire should be responsible for paying the $20.25 + $11 for the title and transfer.
I had the worst experiences ever at Spire Credit Union
I had the worst experiences ever at Spire Credit Union. I went to open a checking account, but they denied me because of a charge from a previous bank. They said I could come back once it was resolved. I took care of it right away. After many days of trying to contact them, they finally told me they couldn't open my checking account because of a loan charge off balance that I was never legally informed about. This was all new information to me. I agreed to make payments to clear it up, but when the loan officer, Jim, found out about my former name and sexual identity, things got even worse. He treated me with disgust and continued to belittle me on the phone while I tried to find a solution. He even threatened to lock my visa credit card, which I've been paying on. I've been calling every day to talk to someone else, but as soon as they realize it's me, they put me on hold and then hang up on me.
Is SPIRE Credit Union Legit?
SPIRE Credit Union earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for SPIRE Credit Union. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
SPIRE Credit Union has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for myspire.com can be seen as a positive aspect for SPIRE Credit Union as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of SPIRE Credit Union's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Myspire.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Myspire.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up SPIRE Credit Union and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Myspire.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for myspire.com on popular sites. Be cautious and do additional research. Look for information about the SPIRE Credit Union and be careful with personal information or transactions.
- SPIRE Credit Union protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I went to the bank a few months ago and withdrew cash from my card
I went to the bank a few months ago and withdrew cash from my card. The lady who helped me went to a machine and brought back some paperwork for me to sign. After signing the receipt, she said she needed to process it differently and asked me to swipe my card again. Once she swiped it again, she had me sign another receipt and gave me my money.
A few months later, my other bank paid them $500 again. When I called SPIRE to find out what was happening, they told me they had two receipts from the same day, within half an hour of each other, showing that I came back to withdraw the same amount of money. I explained to them that I never went back and that the manager said there was video footage available, but she didn't need to look at it.
They have been investigating for over a week, but there hasn't been any progress. The management told me today that they have turned it over to a fraudulent department. I was only at the bank once that day, and the video surveillance will show that it didn't happen. I really need them to check the video surveillance.
My grandma used Spire bank before she passed away
My grandma used Spire bank before she passed away. I was on her account to help her out in the future. She had bought an insurance plan on her car and was told that when she passed, her car would be paid off and given to her family. She was so excited about this plan. She bought it when she was 73 years old. When she died at 77, I went in with all the info I needed to get the car. It was a long process and I had to deal with 3 different employees who were all helpful and kept saying what a great plan my grandma had. 3 people said the car would be paid off. But then someone looked closer and saw that my grandma was over 75 when she died. Apparently, the plan she bought isn't valid for anyone over 75. Someone took advantage of the elderly, obviously. Why would my grandma buy a plan at 73 if it would be invalid in 2 years? I'm so mad to find this out and to top it off, I was told 3 times by 3 different people that the car would be paid off, but it wasn't. I had to give the bank the car because no one could afford it. They said they would contact me when they auction off the car and then I can close the account. I've called many times with no results. It's been OVER A YEAR and I still haven't heard anything. I'm so mad at Spire bank and I will never recommend this place to anyone.
About SPIRE Credit Union
One of the key features that sets SPIRE Credit Union apart is its dedication to personalized customer service. The credit union understands that each member has unique financial needs and goals, and strives to provide tailored solutions to meet those needs. Whether it's opening a new account, applying for a loan, or seeking financial advice, SPIRE Credit Union's knowledgeable and friendly staff are always ready to assist.
In addition to its exceptional customer service, SPIRE Credit Union offers a wide range of financial products and services to cater to the diverse needs of its members. From checking and savings accounts to mortgages, auto loans, and credit cards, SPIRE Credit Union provides comprehensive solutions to help individuals and businesses achieve their financial objectives.
Furthermore, SPIRE Credit Union is committed to staying at the forefront of technology and innovation. The credit union offers convenient online and mobile banking platforms, allowing members to access their accounts, make transactions, and manage their finances anytime, anywhere. With advanced security measures in place, members can have peace of mind knowing that their personal and financial information is protected.
SPIRE Credit Union also takes pride in its involvement in the communities it serves. Through various charitable initiatives and community outreach programs, the credit union actively contributes to the betterment of society. Whether it's supporting local schools, organizing financial literacy programs, or participating in volunteer activities, SPIRE Credit Union is dedicated to making a positive impact in the lives of its members and the community as a whole.
In summary, SPIRE Credit Union is a trusted financial institution that offers personalized customer service, a wide range of financial products and services, innovative technology solutions, and a commitment to community involvement. With a strong track record and a focus on member satisfaction, SPIRE Credit Union is a reliable choice for individuals and businesses seeking a financial partner they can trust.
Overview of SPIRE Credit Union complaint handling
-
SPIRE Credit Union Contacts
-
SPIRE Credit Union phone numbers+1 (888) 347-7473+1 (888) 347-7473Click up if you have successfully reached SPIRE Credit Union by calling +1 (888) 347-7473 phone number 0 0 users reported that they have successfully reached SPIRE Credit Union by calling +1 (888) 347-7473 phone number Click down if you have unsuccessfully reached SPIRE Credit Union by calling +1 (888) 347-7473 phone number 0 0 users reported that they have UNsuccessfully reached SPIRE Credit Union by calling +1 (888) 347-7473 phone number+1 (651) 641-2256+1 (651) 641-2256Click up if you have successfully reached SPIRE Credit Union by calling +1 (651) 641-2256 phone number 0 0 users reported that they have successfully reached SPIRE Credit Union by calling +1 (651) 641-2256 phone number Click down if you have unsuccessfully reached SPIRE Credit Union by calling +1 (651) 641-2256 phone number 0 0 users reported that they have UNsuccessfully reached SPIRE Credit Union by calling +1 (651) 641-2256 phone numberVp Of Community Outreach+1 (651) 215-3539+1 (651) 215-3539Click up if you have successfully reached SPIRE Credit Union by calling +1 (651) 215-3539 phone number 0 0 users reported that they have successfully reached SPIRE Credit Union by calling +1 (651) 215-3539 phone number Click down if you have unsuccessfully reached SPIRE Credit Union by calling +1 (651) 215-3539 phone number 0 0 users reported that they have UNsuccessfully reached SPIRE Credit Union by calling +1 (651) 215-3539 phone numberUniversal Banker
-
SPIRE Credit Union emailsjjohnston@myspire.com99%Confidence score: 99%Executivebpetersen@myspire.com97%Confidence score: 97%Executivesjax@myspire.com95%Confidence score: 95%tlangseth@myspire.com93%Confidence score: 93%
-
SPIRE Credit Union address2025 Larpenteur Ave W, Falcon Heights, Minnesota, 55113-5512, United States
-
SPIRE Credit Union social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!