Enhanced Recovery Company [ERC]
Reviews and Complaints

I was told that if I paid my account in full, that it would be removed. What would be the point of paying an account if fill and the charge remained on the account for seven years? That defeats the purpose of paying it in full. I didn't have any problems getting the negative accounts from my report except this one. So regardless, whether you pay or not, their account will remain on your account for seven years. That's insane! And unethical.

This alleged "collection agency" has sent my disabled mother a fictitious bill that is attempting to collect a debt with AT&T for a cell phone THAT SHE NEVER HAD! These ERC fruadsters claim that she owes over $900! Funny thing is, AT&T says that she has a ZERO BALANCE! So, ERC is allegedly supposed to send a "fraud package" to her. Yeah, okay, sure! HOW can they get away with this Complaintsboard.com? She's going to suffer a hit to her EXCELLENT credit FOR NOTHING!

Deceptive , Harassing, Unearthing, Horrible , The company masks phone numbers to appear to be local business, in this case baltimore maryland. They are out of Jacksonville Florida, use scare tactics and rude behavior to solicit debt from someone with the same last name as me. I asked to be removed from the call list and they just call back masking their number from another part of the State. I have received over 79 calls in the past 20 days, all unwarranted.

Absolutely horrible! I just received a collection notice from a specrum bill from 2 1/2 years ago that I know for sure is paid and the account has been closed. Ive never gotten anything from spectrum about it. She continued trying to get me to pay or set up a payment plan until I said I wasnt going to pay anything until I could get through to charter. Charter has no collection account under me or anything past due. I wouldn't trust them, do your research before you pay them anything.

I only have them 1 star but I got a bill from them and I disputed it with transunion and it immediately got deleted from my report. Then I get this threatening letter from them saying they have no way to investigate wow it's funny every other company can. So I call and give them the reference number and talked to 2 different people since the letter said to call with any questions I gave them the reference number and both people refused to talk to me about the letter even though it said to call with any questions. doesn't sound like a legit company to me

They've had an open collection against me since 2015. I was one of the millions whose info was stolen from *** so I got the lifetime account access as part of the settlement and today I noticed that ERC has changed the open date from 2015 to 2020 because it was getting close to hitting the statute of limitations, now I'm fighting getting this removed because they are clearly committing fraud on behalf of &T, once 7 years hits they have to remove it from my credit but it seems they found a loophole and just reopened the account last year to make the 7 years start over."

I payed off my debt with this company (ERC) and they've yet to report I paid my debt off in full nor close my account. I've recently paid off other debts with different companies that have reported it immediately, yet this is one is different for some reason and blaming the credit bureaus. Apparently they don't delete things off your credit report either which other companies do. They should not be in business. I was given an excuse of it taking 30-40 days which isn't feasible for any one. A payment shouldn't be taken and then a person have to wait a month or two for it to be acknowledged the account was payed off in full. They're full of excuses and should be looked into by the Inspector General.

Unfortunately, not a very understanding company. My husband was diagnosed with cancer and passed away within 6 months. During this time my last At&T bill apparently fell through the cracks and ended up with ERC. I spent a couple months with family after my husband passed and when I returned home I received correspondence regarding the debt. I called them and made arrangements to satisfy the debt in full. I paid it three months after it was reported on my credit report. I explained my situation to them and asked if it were possible to have the collection deleted from my credit report since it has been paid. They have refused to do so. I totally understand that it was my debt. I was hoping this company would be understanding of my situation, but they were not.

I received a collections letter for one of my sons' phone bills in February. It had since gotten filed away with some other paperwork and I found it in May. I called ERC because the letter was an offer to settle the account for less than the original balance. It took a couple of tries, but I finally got through to a customer service representative Kena B who was an absolute delight to speak with. She was very courteous and thorough throughout the entire call. She checked to ensure the settlement offer was still valid, which it was, and assured me that ERC updates accounts with all three credit bureaus on a weekly basis. The entire process took three to five minutes and my account was settled for almost half of the original amount. Many thanks to ERC and Kena for helping me to get my credit score back on the right track!

The business ERC billed fake charges, (fake charges defined as knowingly billing a balance that was dismissed to get collections even if they are aware of the false charges) after the case was proven as fraud from 2017, not this year. Even with a police report all documents sent in March, even after ERC verified and took it off my credit reports in 2020, they resent the same debt collection notice they sent in January in May. An investigation should be considered, as this wasn't a real debt, it was someone wrongly opening accounts in my name from 2017 at Sprint. Tammy H at ERC said today she had the copies of all the reports I sent via mail for the Sprint Fraud Management report that included my valid government id, police report and the notarized document validating that my account was tampered with from March.

Called ERC today 8/27 spoke with Jacqueline H. She was nice and respectful. When it came to asking about a pay to delete, she stated they don't do those types of letters and that it would be noted as "paid off in settlement." I did let her know that the only way this was going to be paid is if it was noted as "paid in full" and to have it deleted off my report. She stated that she would get a supervisor and that they would explain to me why it wouldn't be a pay to delete. I waited on hold for 15+ min before being hung up on. I called back and spoke with George W. After reiterating why I was calling, he transferred me to the escalation department and of course no one answered. I did ask for their address and it's the one that's listed on here, but on their website it's a P.O Box and on Credit Karma it's a different P.O Box. It's insane to pay a debt and for them to not delete it off your report. What's the purpose of that?

In 2017, a collection was added to my account from *** The only reference number I have is XXXXX3790 2164XXXXX ,from my credit, I have never received a letter or call. I have attempted to dispute several times because I have no knowledge of this debt. I was not given notice that the collection was being added to my credit reports, which is a FDCPA violation. I am requesting the following information: 1. Full original Account Number 2. Date original Account was opened 3. Any written agreements between myself and the original creditor stating this debt is owed 4. Full account summary and itemized calculation of alleged debt 5. Date of the first delinquency 6. Dates and times of any phone calls made and to what number in attempt to contact me concerning the alleged debt before it was reported to an agency, and so proving that these calls were made in the times governed by FDCPA law. I also was not given the 30 day period to respond before the collection was added, which is a right guaranteed to me by law. If the above mentioned information cannot be verified, your collection must be deleted from all 3 credit reporting agencies. Thank you

I had closed my account with DISH Network and was advised to wait for the final bill before paying due to having to return equipment. I forgot about it and it was turned over to ERC. Spoke with a rep. from ERC after receiving the letter and set up three monthly payments. I was told as long I make payments, it would not be reported to my credit as a collection. When it came time for the 2nd payment they tried to automatically take it out of my account and my card company flagged it as fraud. So I went onto their website and tried to make the payment but they do not take AMEX. So I went to Dish website and paid the balance in full on April 1st as agreed. On April 9th I received a credit alert that ERC reported a collection paid in full. After speaking with several phone reps. I was told that it was reported to credit bureau on April 4th and in their system it shows I paid April 5th. I have my bank statements to show and receipt to show I paid April 1st. And IF I did not pay it until April 5th as there system shows, why report on April 4th that it was paid in full? The last person I spoke to told me that they will submit a deletion so it can be removed from my credit and that it could take up to 5 to 45 days and I should receive an email confirmation by 4 pm today. My experience with this company has been horrible, I expected the supervisor to have more knowledge. I am not confident that I will receive an email by 4 pm today or that it will be deleted off my credit. But I will be following up.

In one word. Deceptive. In Two words; absolutely deceptive. Had an account show up on my credit report from ERC from a supposed T-Mobile account (I am a current T-Mobile customer), but as my wife, three kids and I are in the process of working towards a mortgage, we called and spoke with a K. H. (who even provided his desk number). Polite, I'll give him that, but upon being asked if they would delete from the report once settled, he verbally agreed on 1/15 that it would be removed. on 1/21, I found my credit score to be updated with the remarks of: Settled, but nothing about removed. I called back and spoke with M.P. and L.E. (supervisor) who informed me they would not be deleting from the credit report, unless the rep on the call stated so, but that they'd have to pull tape. Fast Forward to today, 1/29 and I.L from the office of the president was the next person I called. She reiterated that they don't delete their tradeline from credit reports, but that they'd go back and do a call review of the tape from 1/15. IF they "found" that I was told as such, that the tradeline would then be deleted. The problem is, I cannot trust that they weren't blowing smoke, and that they'll actually delete the tradeline. I will not hesitate to file a complaint with the Complaintsboard.com, nor a dispute with the three bureaus, in order to get this removed from my credit which is why we settled the account to begin with. ALWAYS, ALWAYS, ALWAYS get your communication with ERC in writing, PRIOR to actually resolving any account you may have with them.

ABOSULTELY THE WORSE EXPERIENCE! I am looking to get a loan and checked my credit score online. There was a balance from sprint and showed it was sent to a collection company ERC so I called the number on the experian website associated with Enhanced Recovery Collection. When i called it said the number has not set up a voicemail yet which was rather odd. I researched them online and shoulded they had a 1 rating on Complaintsboard.com and very bad reviews. I figured why would a compny as big as Sprint be associated with a company like that? It shows a lack on interest for past or present members. So not being able to get through to the number associated with my collection agency I called sprint After 2 hours of dealing with Sprint I was trasnferred a few times and sent back to calling the collection agency and I got a working number. I used to manage hotels but due to the covid19 situation i was let go. In the process I am trying to increase my credit score to get a loan to survive. My attorney wanted me to ask it I could get half off and they offered to do so. I gave them my card info, new they were recording because they let me know about 8times, and wanted me to say that if i relocate, move, etc that I will call to let them know. I was so confused as to why I would have to answer yes to that if i am paying off the settlement amount right then. Why would we need to contact each other. I also let them know i was recording the call as well. I would of rated them better but for the fact that they wanted to be able to track me down after paying off the account was rather shady.

Re: Enhanced Recovery Co L Alleged Original Creditor: *** #*** Alleged Debt: 1,605.00 Date Opened: 04/27 I received communication/attempt to collect the above-listed alleged debt within 30 days ago. Please be advised that I hereby dispute the validity of the above-listed alleged debt in its entirety. I request verification/validation of the alleged debt and specifically request a copy of the following: (1) a contract/agreement signed by the alleged original creditor and all parties to it, including me [Note: a billing statement, notice, or any unsigned document is not verification of the alleged debt]; and (2) an itemization or accounting for the alleged debt amount that you are attempting to collect. You are on notice that you are unlawfully attempting to collect the above-listed alleged debt. Cease & desist all collection activity, including reporting to consumer reporting agencies (CRAs). Providing me the specific verification documents above shall not be deemed collection activity. Further, I request that you promptly delete any and all prior consumer reporting made to any CRAs. If you comply with my cease collection & deletion request, then you are excused from verification. If you opt to provide verification, also provide proof of the chain of title of ownership of the debt. If the alleged debt was acquired by a debt buyer, then proof of chain of title of the alleged debt must be from the alleged original creditor to the current alleged owner without any break in chain. This letter is evidence that may be provided to the Consumer Financial Protection Bureau (CFPB). The CFPB is authorized to fully investigate this matter and receive any information related thereto. Be advised, if you fail to comply with this letter, I may turn the matter over to a consumer attorney. Sincerely, s/ *** Email: ***;

Hello, I have received a bill from ERC Enhanced Recovery Company, LLC. On the bill it referenced they are attempting to collect on the behalf of *** Communications. The bill is uploaded. The amount of the bill is $222.65. I have never had services with ***. They also don't provide services in *** where I live. When I called to get information after receiving the bill, I was asked several times to pay the bill by giving ERC my credit card information. I informed I wouldn't pay the bill since it's not mine and I have obviously been a victim of stolen identity. I have placed several calls to ERC to obtain information on how my information was obtained to open this account. The only information I was given was the address of the location of services which is ***. I was also given the date the services started was November . I have not been successful with obtaining any other information and my identity was somehow stolen. I have never had cable with ***. I have not had cable with no company in a over a year. I have never lived in Michigan. This is some type of fraud or scam. *** also pulled my credit report on July 31 and did a account review of my credit report on November 03 according to Equifax. When I called ERC to dispute the bill, they would like for me to provide personal information such as a mortgage or lease agreement, utility bills and my drivers license. I do not feel comfortable providing ERC any of my personal information. Especially, since I feel the company is some type of scam to collect money. The also have my SS#. Please assist me with this issue so that they do not report wrong information on me to the credit companies or continue to take actions on my credit report that are not valid and correct. I asked to speak to a manager with ERC, I have not received a call back. I have filed a police report with ***. Thank you.

ACT:*** This letter is a formal complaint that you are reporting inaccurate and incomplete credit information. I am distressed that you have included the below information in my credit profile and have failed to maintain reasonable procedures in your operations to assure maximum possible accuracy in the credit reports you publish. I am maintaining a careful record of my communications with you for the purpose of filing acomplaint with the FTC should you continue in your non-compliance. I further remind you that, as in ***., No. 95-6445 (C.D.Cal. Nov. 14,1995), you may be liable for your willful non-compliance. Credit reporting laws ensure that bureaus report only 100% accurate credit information. Every step must be taken to assure the information reported is completely accurate and correct. The following information therefore needs to be reinvestigated. I respectfully request to be provided proof of this alleged item, specifically the contract, note or other instrument bearing my signature. Failing that, the items must be deleted from the report as soon as possible. Under federal law, you have 30 days to complete your reinvestigation. Be advised that the description of the procedure used to determine the accuracy and completeness of the information is hereby requested as well. Please provide this information within 15 days.This agency is in violation of 15 U.S.C. 1692g. They were to notify me of this in writing 5 days prior, I was not. As the original creditor, only I can validate this debt. I do not validate this debt. Therefore, the following accounts must be deleted from my report. Failure to respond satisfactorily with deletion of the above referenced account and a free copy of my report after the changes have been made will result in the above actions being taken against your company; I will also be seeking $1,000 per violation for: 1.) Defamation 2.) Negligent Enablement of Identity Fraud 3.) Violations of 15 U.S.C 1692g

ACT:***XXXX This letter is a formal complaint that you are reporting inaccurate and incomplete credit information. I am distressed that you have included the below information in my credit profile and have failed to maintain reasonable procedures in your operations to assure maximum possible accuracy in the credit reports you publish. I am maintaining a careful record of my communications with you for the purpose of filing acomplaint with the FTC should you continue in your non-compliance. I further remind you that, as in ***., No. 95-6445 (C.D.Cal. Nov. 14,1995), you may be liable for your willful non-compliance. Credit reporting laws ensure that bureaus report only 100% accurate credit information. Every step must be taken to assure the information reported is completely accurate and correct. The following information therefore needs to be reinvestigated. I respectfully request to be provided proof of this alleged item, specifically the contract, note or other instrument bearing my signature. Failing that, the items must be deleted from the report as soon as possible. Under federal law, you have 30 days to complete your reinvestigation. Be advised that the description of the procedure used to determine the accuracy and completeness of the information is hereby requested as well. Please provide this information within 15 days.This agency is in violation of 15 U.S.C. 1692g. They were to notify me of this in writing 5 days prior, I was not. As the original creditor, only I can validate this debt. I do not validate this debt. Therefore, the following accounts must be deleted from my report. Failure to respond satisfactorily with deletion of the above referenced account and a free copy of my report after the changes have been made will result in the above actions being taken against your company; I will also be seeking $1,000 per violation for: 1.) Defamation 2.) Negligent Enablement of Identity Fraud 3.) Violations of 15 U.S.C 1692g

ACT:*** This letter is a formal complaint that you are reporting inaccurate and incomplete credit information. I am distressed that you have included the below information in my credit profile and have failed to maintain reasonable procedures in your operations to assure maximum possible accuracy in the credit reports you publish. I am maintaining a careful record of my communications with you for the purpose of filing acomplaint with the FTC should you continue in your non-compliance. I further remind you that, as in ***r v. *** Corp., No. *** (C.D.Cal. Nov. 14,1995), you may be liable for your willful non-compliance. Credit reporting laws ensure that bureaus report only 100% accurate credit information. Every step must be taken to assure the information reported is completely accurate and correct. The following information therefore needs to be reinvestigated. I respectfully request to be provided proof of this alleged item, specifically the contract, note or other instrument bearing my signature. Failing that, the items must be deleted from the report as soon as possible. Under federal law, you have 30 days to complete your reinvestigation. Be advised that the description of the procedure used to determine the accuracy and completeness of the information is hereby requested as well. Please provide this information within 15 days.This agency is in violation of 15 U.S.C. 1692g. They were to notify me of this in writing 5 days prior, I was not. As the original creditor, only I can validate this debt. I do not validate this debt. Therefore, the following accounts must be deleted from my report. Failure to respond satisfactorily with deletion of the above referenced account and a free copy of my report after the changes have been made will result in the above actions being taken against your company; I will also be seeking $1,000 per violation for: 1.) Defamation 2.) Negligent Enablement of Identity Fraud 3.) Violations of 15 U.S.C 1692g

ACCT:*** This letter is a formal complaint that you are reporting inaccurate and incomplete credit information. I am distressed that you have included the below information in my credit profile and have failed to maintain reasonable procedures in your operations to assure maximum possible accuracy in the credit reports you publish. I am maintaining a careful record of my communications with you for the purpose of filing acomplaint with the FTC should you continue in your non-compliance. I further remind you that, as in ***, No. 95-6445 (C.D.Cal. Nov. 14,1995), you may be liable for your willful non-compliance. Credit reporting laws ensure that bureaus report only 100% accurate credit information. Every step must be taken to assure the information reported is completely accurate and correct. The following information therefore needs to be reinvestigated. I respectfully request to be provided proof of this alleged item, specifically the contract, note or other instrument bearing my signature. Failing that, the items must be deleted from the report as soon as possible. Under federal law, you have 30 days to complete your reinvestigation. Be advised that the description of the procedure used to determine the accuracy and completeness of the information is hereby requested as well. Please provide this information within 15 days.This agency is in violation of 15 U.S.C. 1692g. They were to notify me of this in writing 5 days prior, I was not. As the original creditor, only I can validate this debt. I do not validate this debt. Therefore, the following accounts must be deleted from my report. Failure to respond satisfactorily with deletion of the above referenced account and a free copy of my report after the changes have been made will result in the above actions being taken against your company; I will also be seeking $1,000 per violation for: 1.) Defamation 2.) Negligent Enablement of Identity Fraud 3.) Violations of 15 U.S.C 1692g

I checked my credit report and noticed I had an allege 1 collection from Enhanced Recovery Company, LLC that was opened in 06/03/2022 balance is $155.00 with account number starting in *** I do not recognize having any agreement with Enhanced Recovery Company, LLC and I am not liable for these accounts. This alleged debt is not mine I never entered into a signed agreement or completed an original contract with Enhanced Recovery Company, LLC. This inaccurate collection is NOT MINE. I never provided any written consent or permissible purpose for this allege creditor Enhanced Recovery Company, LLC to report on my consumer report. I AM THE ORIGINAL CREDITOR and THE ONLY ONE who can extend credit or permission to report to my consumer report. This is a violation of U.S. Code 1681b permissible purposes of consumer reports. Pursuant to 15 U.S. CODE 1681b(a)(2)- Permissible purpose, of consumer reports. (A) in general Subject to subsection (c) any consumer reporting agency may furnish a consumer report under the following circumstances and no other (2) In accordance with the written instructions of the consumer to whom it relates. I NEVER PROVIDED WRITTEN PERMISSION OR CONSENT to pull my consumer report. This is a violation and also identity theft! 15 U.S.C. 1681c-2- Block of information resulting from identity theft. You have no right under the law to send me any type of communication what so ever. Cease and Desist all communication immediately. Further More You Are attempting to collect an alleged debt where the so called original creditor has falsely represent the character other Violations under 15 USC 1692 e that you are implementing your self. Violation: 15 USC 1692b(5), 15 USC 1692(2)(A), 15 USC 1692e(3), 15 USC 1692(6)(B), 15 USC 1692(9), 15 USC 1692(10), If your office fails to respond to this validation request within 10 days from the date of your receipt, all references to this account must be deleted and completely removed from my consumer report.

I checked my credit report and noticed I had an allege collections from (Enhanced Recovery) for $228.00 I do not recognize having any agreement with (Enhanced Recovery) and I am not liable for these accounts. This alleged debt is not mine I never entered into a signed agreement or completed an original contract with Enhanced Recovery. These inaccurate collections are NOT MINE. I never provided any written consent or permissible purpose for this allege creditor Enhanced Recovery to report on my consumer report. I AM THE ORIGINAL CREDITOR and THE ONLY ONE who can extend credit or permission to report to my consumer report. This is a violation of U.S. Code ***b permissible purposes of consumer reports. Pursuant to 15 U.S. CODE ***b(a)(2)- Permissible purpose, of consumer reports. (A) in general Subject to subsection (c) any consumer reporting agency may furnish a consumer report under the following circumstances and no other (2) In accordance with the written instructions of the consumer to whom it relates. I NEVER PROVIDED WRITTEN PERMISSION OR ANY CONSENT to pull my consumer report. This is a violation and also identity theft! 15 U.S.C. ***c-2- Block of information resulting from identity theft. You have no right under the law to send me any type of communication what so ever. Cease and Desist all communication immediately. Further More You Are attempting to collect an alleged debt where the so called original creditor has falsely represent the character other Violations under 15 USC *** e that you are implementing your self. Violation: 15 USC ***b(5), 15 USC ***(2)(A), 15 USC ***e(3), 15 USC ***(6)(B), 15 USC ***(9), 15 USC ***(10), 15 USC ***(11) If your office fails to respond to this validation request within 10 days from the date of your receipt, all references to this account must be deleted and completely removed from my consumer report. I sent a letter to their office in Nov 2021. It has been more than 210+ days and no response. I will be suing

I was told to dispute the validity of the debt that was sent to me (account number omitted, because it is stated that I should not list it). This EXACT DEBT was first brought to my attention from another debt collector, ***, for an address in *** (exact address is known, but again, omitted), where I have never lived or even visited in MY ENTIRE LIFE. Just like I did with ***, I may be tempted to get the complaintsboard.com and other groups in on this (I am doing this now --- I sent much of this information to ERC already). I even got Equifax to REMOVE (and they knew right away it was fraudulent and did so) the listed address that was on my account for that debt. Also, my name is ***, not "***" --- I don't know if that discrepancy is why you are trying to attach that debt to me, but I am also a CURRENT *** CUSTOMER (they claim I have an outstanding debt with ***, which is NOT POSSIBLE as I am a current *** customer, as I was told when I spoke with an *** representative months ago), and would not be allowed to be one if I actually owed that debt! That debt claims I was in *** at a time that was literally impossible, because I've been at my current address sooner, and I assume you have my current address, to send me the letter claiming that I owe the listed debt. To save myself some time, I'm going to copy/paste my last experience that dealt with the exact debt I owe: I spent THREE HOURS calling a bunch of folks about "***", a collection agency that claims I had an *** account and owe 6K (5,860.96) on. Luckily, I am no stranger to this rodeo --- I called ***, took screenshots on live chat, and got the receipts. Donna, a woman who works in the *** department, told me something very interesting as well...*** service isn't even offered ANYWHERE I HAVE EVER LIVED (three states), not to mention, nobody I spoke to found anything associated with me at the account number *** provided. *** was also puzzled that I would or could owe anything, because I am currently a wireless customer? *** is also linked to ***, so it was suggested I call them to check for any *** link as well, which I did. Dude knew about *** and knew about the account number...which HAD NOTHING ON IT. He called ahead to *** and told them to clear my name from their list. ---------- So, since *** has apparently given up, ERC is here for this? If I don't owe the debt, I DON'T OWE THE DEBT. PLEASE get ERC to REMOVE ME FROM THEIR LIST...now, I have to check my credit reports, AGAIN, to see if this address magically popped back on there, after being removed for being a fraudulent address from my account. The address was disputed, and the case was CLOSED, back in April (I actually sent them all the attachments I speak of, showing when the address was marked as fraudulent and removed). I have zero intention of paying the debt because I do not owe it. I would suggest finding out the other person or people who may have lived in that address in ***, because a search of my SSN, assuming you have it, would clearly point out that all the places I have lived in the last 15 or so years have been in , and the "debt" made in *** would be impossible for me to have made. I have great credit, even paid off all my student loans...why this is the second time I am dealing with this "debt", is beyond me, but I pay all the debts that I DO owe. This is not a debt that I am responsible for and I DO NOT owe it and WILL NOT pay it. I received a new letter, dated for December 23rd of 2020...which is funny, because I messaged them on January 3rd of 2021, and I'm pretty sure I only got their letter a day or so before that...this letter dated December 23rd reached me TODAY, on February 8th, over a month after filing my initial complaint with ERC --- Again, Complaintsboard.com, please help me and have ERC cease communications with me.

I had T-Mobile several years ago. I couldn't pay my bill due to covid (I am a school bus driver and was fighting unemployment for over 13 weeks. They closed my account which I am not disagreeing with that. I sent all their equipment in perfect working and physical condition. I have proof of mailing and acceptance. When I called to make arrangements over the account, they said I would have to pay the full amount of the price of the equipment (over $2000 plus the past due account charges) and I said I wouldn't pay the equipment. The account was sent to another collection agency and now it has been sent to ERC. I sent a request through their website and mail, and I can't seem to get a reply other than they received my dispute I started via Transunion and Equifax. Can anyone help?

I owed the money to AT&T and no one had my new address or what state I now lived in.
I looked at credit karma and seen I owed AT&T and they put me in the credit company with ENHANCED RECOVERY CORP .
I paid them and problem solved.
It is not the collection agency that someone won't pay and they go after you.
It is yours for not paying.
I hold only myself responceable for not paying. Not others cause I did not pay.
Some people on this earth only want a free ride.

These people call 3 or 4 times a day starting at 8am! When I don't answer the call they don't leave a message! They don't ID themselves on called ID. 919 are code means someone is working out of their home for this company cause they have no offices in North Carolina.

I refuse to waste my breath with these i###ts and tell them over and over that the debt is not mine! No mail to confirm it, just their word over the telephone? Yeah right, I wasn't born yesterday!

I started phone service with Basic Talk in July 2014. We have been receiving robocalls from a number that caller ID indicates as Enhanced Recovery Company immediately after phone service was connected. There is no answer when we pick up the phone, but we receive these calls almost daily. Our credit is good and there are no outstanding bills for us, so there is no reason for this harassment. I assume a previous user of our phone number may have deserved these calls, but we do not. We would just like the harassment to stop.

I have just received a call from ERC collections. telling me to call and gave me a case # but only gave number to call once, and was a recording . Like I have a pen in my hand every time I answer the phone. If this was legit, I would expect that I had a bill past due then first a call or notification from whom ever is trying to collect. I have no past due bills, my credit score is excellent and I believe this to be fraud

I receive repeatedly automated messages on my answering machine saying who they are but not stating why they are calling. They do say that it is an attempt to collect a debt, and leave an account number. I have NO outstanding debts with anyone, and should there by one over sighted one, then why do they insist on phoning me and not writing a later to my address. Surely, if they have been hired by a company to collect a debt, they would know my mailing address .

We added this phone on our cable a couple of years ago, [protected]. Evidently this number belonged to someone else. We have had phone calls the entire time, sometimes two or three times a week. You try and call them to take your number off of their list, and they hang up on you. I have to listen to the entire phone message to even delete it! They keep giving me a reference number of [protected]. If there is someone else I can contact to make these calls cease, I would love to have the number! Please see what you can do about removing our name from their list. I can't pronounce or spell the name they are calling in reference to. Any help would be very much appreciated! Sincerely Sharon Southers

They have called me numerous times. Sometimes 4 or 5 times a day claiming I owe them money. I have gone on to their website, and used the log in option, but my name doesn't come up. This has gone off during classes, and its getting really annoying and frustrating. If you have any tips, please post them. Who else do I go to with this?

Enhanced Recovery Corporation, has never called me, but yesterday I got a letter in the mail saying I owed AT&T money. So I called them and told them I never had AT&T, the man said I obviously did cause there was a bill. Now I asked him for where and when. He said [protected] in an a apartment complex that I had lived in but never at that apartment number. So I told him it was not me, he said that he had my social security number and read mine to to me and my name. He said I just needed to pay the bill cause it would go on my credit, being that I do not have the money I said I could not pay him anything. He argued with me and said he was recording me. So I decided to call the number on this sheet for AT&T they said that I had an account in 2004 and never said anything about me owning a bill. They also could not tell me where the bill was for or for what the service was. They also said their bill was too old to give me a contact number for the bill.

Should I look at this as a scam? Someone stole my Identity? I am not sure what to do.
But the Enhanced Recovery Corporation is rude and if they do not have any information I see it as a scam.