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Equifax Information Services

Equifax Information Services review: not doing their job 6

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6:55 am EDT
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I've been paying equifax for over a year to 'watch' my credit. When I was informed of a change, I tried to check my file. After trying to log into my file, I called. No one can 'find' my file anywhere, yet they still take money out of my account monthly. This company is a joke! When I tried to 'cancel' they stated it could not be done, since they can't find my file.

6 comments
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snpmagoo
Reno, US
Jul 07, 2009 4:13 pm EDT

I got denied for credit I never requested. I tried to get a copy of my credit from Equifax and they would not give me a copy as allowed by law. I can not even disput or fix my credit without paying them for a copy first. I think they are just sending out fake denial claims to get people to buy their product. This is wrong. They are becoming a big scam.

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Crumpycus
Renton, US
Jul 30, 2009 1:29 pm EDT

I agree. Sue them or report this ### Equifax to the government.

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hikergirl
Knoxville, US
Sep 19, 2009 6:05 pm EDT

Equifax unilaterally changed my name. I jumped through their hoops once and provided what they wanted to prove my identity and name. Name was corrected once, then it was changed again. Equifax refuses to correct my name unless I provide same documents again. I refuse to play its games.

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Nancy S
Manhattan Beach, US
Jan 22, 2010 12:53 pm EST

Charged for service never ordered.They stated I had called them and requested the service. What? They must be kidding as I did no such thing. They did state they would take the charge off but insisted I had called and ordered it 4 days earlier.

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Disturbing Information
CA
Apr 24, 2015 12:02 am EDT

Did you know that ALL of the calls you make to Equifax go to the Philippines? It's true! I caught onto this a while ago and if you actually ask them WHERE they are located, they will make comment to a location in North America. Usually, they refer to that location as their HEADQUARTERS. It was only after I insisted on knowing where the person was, sitting at a desk, answering my call did I get admission as to the location. Yes people, your very PRIVATE and very PERSONAL information is being shared electronically in another country! I, being extremely frustrated being unable to understand during the process actually laughed at me when I asked to speak to a supervisor.
It's time to SPEAK UP and address this matter with EQUIFAX! Because of one single INACCURACY on my report it cost me a job I had applied for and only ONLY because of that inaccuracy did I not get it. Raise your voices people! File consumer complaints!

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Disturbing Information
CA
Apr 24, 2015 12:08 am EDT

Also TRANS UNION was incredible to deal with! Fast, helpful and informative. Too bad all the major banks use EQUIFAX because they are unreliable whose business practice is unethical. Plain and simple, EQUIFAX needs a credit bureau check done on themselves or even better, a government investigation for questionable business practice!

  1. Equifax Information Services Contacts

  2. Equifax Information Services phone numbers
    138 332
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    Australia
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    India
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    For Existing Customers
    +1 (888) 548-7878
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    For Existing TrustedID Customers
    +1 (877) 742-1415
    +1 (877) 742-1415
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    Online Enrollment
    +1 (800) 685-1111
    +1 (800) 685-1111
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    Credit Report CS
    +1 (888) 298-0045
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    Credit Report CS
    +1 (866) 349-5191
    +1 (866) 349-5191
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    An Automated Service
    +44 333 321 4043
    +44 333 321 4043
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    United Kingdom
    +64 800 698 332
    +64 800 698 332
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    +351 210 302 633
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    +7 495 646 0430
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    Russia
    +54 115 352 1700
    +54 115 352 1700
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    Argentina
    +56 600 378 4329
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    Uruguay
    +1 (800) 465-7166
    +1 (800) 465-7166
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    Support
    +1 (800) 871-3250
    +1 (800) 871-3250
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    More phone numbers
  3. Equifax Information Services emails
  4. Equifax Information Services address
    P.O. Box 740256, Atlanta, Georgia, 30348, United States
  5. Equifax Information Services social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Equifax Information Services Category
Equifax Information Services is ranked 3 among 59 companies in the Credit and Debt Services category