Euro Movers Dubai’s earns a 2.3-star rating from 6 reviews, showing that the majority of customers are somewhat dissatisfied with moving services.
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they have closed shop and lost my goods in storage with them
we have been storing our very expensive Shagreen goods worth more than a 100, 000 AED with Euro movers and they have just closed their warehouse and are not answering phones.
they told us to remove the items by october 31st and we sent our people to deliver our items to take it away but they said they have moved them to another location and they will deliver it themselves to us at no charge, however now they don't answer their phone and they have moved from the address we had from them without notice of moving to another location .
we don't know what happened to our goods in storage with them.
we are filing a complaint with the Dubai police and suing them for breach of trust and fraud and theft since we have no other contact with them.
please let me know if you have a similar case with them and we can all file a joint complain to see what we can do. please contact my PA marissa at [protected] if you are willing to make a case against them.
Moving furniture
This company is a master of deception. Our nightmare with them started when we decided to move to New Zealand 🇳🇿 From Abu Dhabi on June 2017 everything goes ok in Abu Dhabi the team was ok packing was great.
We paid 24, 500 AED one shot door to door fees, the shipment arrived to NZ on 9/8/2017 and stuck at the customs up to 30/8/2017 because they didn't send the Customs Clearance form to their NZ agent and they never pay the NZ agent fees, we keep contacting them to do the payment ASAP to get our stuff otherwise they will not release them, we already rented a house and kids enrolled at school, and guess what? They sent us an email saying "please pay the destination charges and get the items delivered as I mention we currently facing some unforeseen issues with our finance dept and hence delay in scheduling payments, we will refund the money later on." We have no choice to do it to get our stuff and now no one answers our calls or reply to our emails to do the refund. Can't imagine how such company still exist. We finally decided to go to court of law.
WARNING ⚠️
Terrible service, liars, possibly thieves
Euromovers was responsible for shipping our house goods from Dubai to Greece. Or so we thought. As agreed we paid them 50% of our dues in Dubai, with the agreement that we would pay them the remaining 50% upon the delivery of our goods. When the shipment arrived in Athens, we were contacted by their local partner, who asked to be paid for the remaining 50%.The amount was higher than what we owed, and in addition a VAT of 23% had been applied (excluding the additional customs, shipping and other fees which we paid to the Greek partner immediately). We contacted Euromovers, who said that we could solve the problem by transferring them the originally-agreed balance to their Dubai account, and they would then pay their Greek partner. We did the transfer to Euromovers Dubai. 1 month later, they had still not paid their Greek partner. We have been calling Euromovers for the past 10 days, and they keep telling us they have just made the payment to their partner, or that they are in the process of doing it (depending on who we talk to). They have consistently lied to us. Not to mention that we have paid our full dues to everyone without even receiving our shipment. They are a terrible bunch, and I strongly suggest that you go with other companies - others might be a bit more expensive, but it's certainly well worth the money.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Euro Movers Dubai Legit?
Euro Movers Dubai earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Euro Movers Dubai. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Euromovers.ae has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Euromovers.ae has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with Euro Movers Dubai's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 33% of 0 complaints were resolved.
- Euro Movers Dubai protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Euro Movers Dubai has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Appalling service
I contracted with Euro Movers to handle the move of my belongings from the UAE to my home in the UK. The personal effects were shipped to the UK, but have been stuck in a warehouse for two months as Euro Movers have not (allegedly) paid the UK agent. Dolphin Movers in the UK are refusing to deliver until they are paid.
Euro Movers now avoid my phone calls and do not respond to e-mails.
I understand that we are not the only people who Euro Movers have done this to. I advise anyone to avoid this company like a plague. They do not deserve to be in business.
I agree, Euro Movers LLC in Dubai don't hold up to their agreement. I would advise any business to stay away from them.
bad service
Dont hire Euro movers when you want to move houses. We hired them to help us move and to make things easier I had already packed up most of our things. I had just left breakable and kitchen items for them to wrap safely. Not only did they not pack things in a logical safe way it took them two days for some bizarre reason and they just dropped things off as is and left. They did not wrap any of my frames atc but just dumoed everything in boxes and now I am left with a lot of work that i was promised I wouldnt be left with.
They are just the worst
Worst service ever!
Euro movers dubai had stored our custommade euro 18, 000 b&b italia wardrobe for 8 years for which we paid our storage fees every year. When we asked for it to be delivered to our new house in dubai, they were missing 4 parts and promised to deliver or call us back within 48 hours with an answer. 5 months later they still could not find it and now refused...
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Overview of Euro Movers Dubai complaint handling
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Euro Movers Dubai Contacts
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Euro Movers Dubai phone numbers+971 42 821 008+971 42 821 008Click up if you have successfully reached Euro Movers Dubai by calling +971 42 821 008 phone number 1 1 users reported that they have successfully reached Euro Movers Dubai by calling +971 42 821 008 phone number Click down if you have unsuccessfully reached Euro Movers Dubai by calling +971 42 821 008 phone number 0 0 users reported that they have UNsuccessfully reached Euro Movers Dubai by calling +971 42 821 008 phone number+971 508 853 386+971 508 853 386Click up if you have successfully reached Euro Movers Dubai by calling +971 508 853 386 phone number 1 1 users reported that they have successfully reached Euro Movers Dubai by calling +971 508 853 386 phone number Click down if you have unsuccessfully reached Euro Movers Dubai by calling +971 508 853 386 phone number 0 0 users reported that they have UNsuccessfully reached Euro Movers Dubai by calling +971 508 853 386 phone number
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Euro Movers Dubai emailsinfo@euromovers.ae100%Confidence score: 100%Support
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Euro Movers Dubai addressUmm Ramool1, Dubai Duty-free, Warehouse № 7, Dubai, United Arab Emirates
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Euro Movers Dubai social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Appalling serviceOur Commitment
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