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Europcar International

Europcar International review: car rental

S
Author of the review
1:53 am EDT

My husband and I broke down in Italy and our insurance arranged a replacement car through europcar. A deposit of 300 euros was to be held and refunded on return. The 300 was invoices along with 56 which I assume was for fuel. When we bought the car back the office was closed with a hand written note on the door saying they were shut for a week! We were not notified of this even though they were aware that we would be returning the car within this time. I called the number on the card and the man was on holiday, he said it was ok to leave the car in front and post the keys back. The car was in the same condition as when we took it with a full tank but we have still been charged and I have had no e mail response since! This is called stealing in my opinion. They had no protocol for returning the car when closed I am livid!

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  1. Europcar International Contacts

  2. Europcar International phone numbers
    +43 1866 1633
    +43 1866 1633
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    Austria
    +32 2348 9212
    +32 2348 9212
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    Belgium
    +45 8933 1133
    +45 8933 1133
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    Denmark
    +358 403 062 444
    +358 403 062 444
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    Finland
    +33 825 358 358
    +33 825 358 358
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    France
    +49 405 2018 8000
    +49 405 2018 8000
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    Germany
    +353 1812 2880
    +353 1812 2880
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    Ireland
    +352 404 228
    +352 404 228
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    Luxembourg
    +31 703 811 891
    +31 703 811 891
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    Netherland
    +47 6716 5820
    +47 6716 5820
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    Norway
    +351 219 407 790
    +351 219 407 790
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    Portugal
    +34 902 105 030
    +34 902 105 030
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    Spain
    +46 8462 4848
    +46 8462 4848
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    Sweden
    +41 848 808 099
    +41 848 808 099
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    Switzerland
    +44 87 1384 1087
    +44 87 1384 1087
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    United Kingdom
    +1 (877) 940-6900
    +1 (877) 940-6900
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    USA / Canada
    More phone numbers
  3. Europcar International emails
  4. Europcar International address
    2 rue René Caudron - Bâtiment OP Parc d'Affaires "Val saint-Quentin"​, Voisins le Bretonneux, 78960, France
  5. Europcar International social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Europcar International Category
Europcar International is ranked 15 among 118 companies in the Vehicle Rental and Leasing category

Most discussed Europcar International complaints

fraud and cheating!
1
(opinions to this review)